by Ronald Barron | Aug 8, 2023 | Uncategorized
Job Description
Title: Sr. Director, Content Development Services
Location: USA
Categories: Media / Publishing Education/Higher Education
Job Description:
The Sr. Director, Content Development Services is at the intersection of strategy and tactical oversite of content activities, leading content services and functions for all projects and management of staff who perform content activities while monitoring outcomes and driving efficiencies. Strategically, they are responsible for maintaining external industry connections, establishing expectations, driving future improvements, and ensuring Pearson is evaluating and implementing content solutions and strategies aligned with customer needs for today and tomorrow. Tactically, they are responsible for the daily activities necessary for delivery of content that are on time, on budget, with quality.
The successful candidate will lead, recommend, evolve, and market (both internally and externally) content innovations, new content modalities, and new approaches for generating content; drive procedural efficiencies and meet all quality standards. This role will serve as the externally facing content expert for Pearson School and is responsible for building and maintaining content-based relationships with our customers. Join us in revolutionizing the assessment industry with your leadership and expertise.
Responsibilities
The Sr Director, Content Development Services will:
Establish and cultivate strategic partnerships with external organizations, content providers, and industry leaders. Leverage these partnerships to enhance our content offerings, expand our products and services and drive business growth.
Support customer communications and presentations, as needed, to support strategic initiatives.
Participate in associations, conferences, webinars, and national associations as a spokesperson for the company. Effectively communicate our values, vision and content initiatives to external audiences.
Stay updated with the latest industry trends, instructional methodologies and assessment practices. Lead the team in exploring inclusive and innovative approaches to content development, incorporating cutting-edge technologies and advancements.
Implement and evaluate multiple content generation models to meet multiple use purposes.
Lead content process development, adherence and continuous improvement while striving for consistent, repeatable, and efficient procedures across all projects.
Ensure Content Development Services has the capacity and capability to meet the requirements and timelines of the business; all content outputs are delivered on time, on budget with quality.
Provide leadership to the content development organization fostering a collaborative and innovative work environment. Motivate and inspire team members to achieve their full potential, ensuring the successful execution of content development projects.
Provide guidance, coaching and training to team members fostering continuous improvement and professional growth within the content development team.
Assure effective communication and collaboration internal and external to the content development organization.
Identify, manage, and mitigate risks; assure and assesses business success.
Drive continuous improvement, cost improvement, quality standards, and improved cycle time.
- Forecasting, planning, and reporting of content projects.
- Leading the bid and proposal content solution and budget development.
- Manage the department budget and meet financial goals (i.e., cost analysis and reduction).
Education and Experience:
Bachelor’s degree required, MBA or advanced degree desired.
Knowledge of content development best practices; Assessment industry experience highly desired.
Deep understanding of content strategy and the ability to craft content that is inclusive and resonates with diverse audiences.
Management experience in the areas of leadership, mentoring, professional development and team building.
Resource planning and forecasting; management of the triple constraints; quality, cost, and schedule.
Extensive customer relationship management and people management.
Strong analytical and problem-solving abilities to drive data-informed decisions and identify areas for improvement.
Business development expertise to support comprehensive content service approaches.
Familiarity with industry standards and compliance requirements related to assessment content development.
*Working Conditions*
Remote, with occasional travel
APPLY HERE
by Ronald Barron | Aug 8, 2023 | Uncategorized
Job Description
Title: Project Manager II
Remote
Full Time
PMO
Mid Level
The Project Manager II leads either an individual project or a collection of projects and/or programs throughout the project lifecycle. Directs tasks, deliverables, and objectives to the project team. Generally works on projects of greater complexity, magnitude, and impact to ONS that may also consist of significant technology requirements.
This is a full-time REMOTE (work-from-home) position. Occasional travel to the ONS Headquarters in Pittsburgh, PA throughout the year will be required.
Responsibilities
- Manage all aspects of assigned projects (e.g., scope, communication, schedule, budget, risk, quality, staffing) in adherence to company processes, best practices, and project objectives
- Identifies potential project risks, issues, and uncertainty and manage mitigation strategies
- Improves project management tools, best practices, processes, and methodologies
- Champions project management processes, best practices, and methodologies
Leadership: Manager Individual Contributor
- Develops and monitors project budgets and corresponding business cases to ensure utilization meets strategic, operational, and budgetary goals
- Facilitates departmental operations and/or organization-wide functional in support of organizational priorities
- Demonstrates capacity to manage resistance to change and removes barriers for transformation and resources
- Demonstrates and supports a culture of diversity, equity, and inclusion
Qualifications and Skills
- Bachelor s Degree
- 3-5 years of project management experience
- Strong knowledge of Excel and project management software
- Excellent organizational and time management skills, with the ability to manage multiple projects
- Strong written and oral presentation skills including presenting information to management, public groups, and boards of directors
- Ability to respond to inquiries or complaints from customers, regulatory agencies, or business community members
- Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents
APPLY HERE
by Ronald Barron | Aug 8, 2023 | Uncategorized
Job Description
Title: Head of Community Marketing
Location: Remote – US
Whatnot
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.
We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.
Opportunity Size
Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!
Role
The marketing team at Whatnot is responsible for telling stories, creating experiences, and creating demand which bring buyers and sellers closer to the products and people they love. We’re focused on expansion of our category suite and the continued growth of sellers and buyers on the platform. We are seeking an experienced and dynamic Head of Community to proactively build and nurture a thriving community within the Whatnot platform. As the Head of Community, you will be responsible for creating a comprehensive community strategy, developing community events tailored to each vertical, and fostering relationships with our diverse community of sellers, key opinion leaders, and influencers. You will play a crucial role in furthering Whatnot’s reputation as a trusted marketplace to build and scale our business.
Responsibilities:
- Community Strategy: Develop and execute a community marketing strategy that aligns with Whatnot’s overall objectives and brand. Identify opportunities for growth and engagement within the community.
- Community Events Strategy: Plan, organize, and execute community events focused on various verticals, with a particular emphasis on sports cards, trading cards, collectibles (comics and coins), and fashion (including sneakers). Collaborate with relevant internal teams to ensure communities can be fostered and managed in partnership with the vertical teams.
- Advocacy management: Establish and maintain relationships with strategic top sellers in partnership with GTM stakeholders, key opinion leaders, influencers, and community members. Foster a sense of community by engaging various Whatnot leaders in meaningful interactions, organizing AMA (Ask Me Anything) sessions, and hosting Q&A sessions. Owning the development of seller councils and roundtables. You won’t be responsible for having all of these conversations, you’ll run the planning and execution that brings them to life and measures their impact.
- Detractor Management: Engage with voices that have expressed criticism or concerns about the platform. Address concerns, provide support, and work to create advocacy through transparency, empathy, and effective communication.
- Community Support: Collaborate with the customer support team to address community-related inquiries, feedback, and complaints. Act as a liaison between the community and internal stakeholders to ensure prompt and satisfactory resolutions.
- Data Analysis: Monitor and analyze community-related metrics, such as engagement rates, sentiment analysis, and user feedback. Utilize insights to refine community strategies, improve user experience, and drive platform growth.
You
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
As our Head of Community Marketing you should have:
- Bachelor’s degree in marketing, communications, or a related field (or equivalent experience).
- 8+ years of marketing experience, with proven experience in community marketing management, preferably within the e-commerce, social, tech, or gaming industry.
- Strong understanding of various collectibles communities, including sports cards, trading cards, comics, coins, and fashion (sneakers).
- Excellent interpersonal and communication skills, both written and verbal.
- Demonstrated ability to build and nurture relationships with influencers and key opinion leaders.
- Proficiency in social media platforms, community management tools, and data analytics tools.
- Experience in organizing and executing virtual or physical events.
- Ability to work independently and collaboratively in a fast-paced, rapidly evolving environment.
- Passion for collectibles, pop culture, and building vibrant communities a plus.
APPLY HERE
by Ronald Barron | Aug 8, 2023 | Uncategorized
Job Description
Head of CRM
Location: San Francisco, California, United States
Curated is on a mission to help people find exactly what they’re looking for
Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America’s biggest community of Real Experts
Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience they’re not proficient in tennis, they’re fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.
It’s why customers are obsessed with Curated and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.
As Head of CRM, you will play a leading role in our mission to humanize online shopping at Curated. You will be responsible for developing, implementing, and advancing Curated’s CRM program as well as managing a team responsible for lifecycle marketing and demand generation through email, SMS, push and in-app messaging.
You will be involved in every aspect of the CRM process, from brainstorming the next great innovation within our in-house CRM platform to polishing final designs for launch. You will be expected to utilize your full range of CRM skills and own the whole CRM experience.
You have expert-level knowledge in CRM, CDP, and ESP systems and data flows. You are an inspiring thought leader with the ability to manage multi-disciplinary projects while meeting business objectives.
This role reports to the Co-Founder & Head of Marketing and can be based in our San Francisco headquarters or remotely in the US.
Your responsibilities include
- Create the vision for company wide retention strategy and partner with/lead teams to hit retention goals
- Lead the daily operations of our CRM program to meet customer experience and retention goals through email, SMS, push and in-app messaging & future channels
- Conceptualize, develop, and optimize marketing programs, including lifecycle triggers and large scale campaigns, while ensuring that communication is crafted in a holistic and user-focused way
- Collaborate with Growth, Creative, Product, and Data leaders to optimize and personalize the customer journey, developing strategies that deliver the right message to the right person, at the right time
- Perform customer analysis, segment customers into meaningful and actionable cohorts, conduct A/B and multivariate tests, establish reporting infrastructure, track and analyze performance, and consistently share results.
- Coordinate with Finance to drive annual customer KPI’s including Lead to Customer Conversion, Repeat Purchase, and LTV goals.
- Partner closely with acquisition team to develop continuity between acquisition funnel and repeat funnel
- Be on the forefront of the latest technologies and innovations to drive development of our in-house CRM platform
Qualifications
- 7+ years of CRM or loyalty experience, preferably in retail/eCommerce; is customer-centric with a successful track record of developing and implementing customer and marketing strategies
- Experience analyzing complex sets of data to identify insights, tell stories, and develop data-driven strategies
- Deep knowledge in customer segmentation and list management as well as excellent analytical and quantitative skills
- Must love mentoring and guiding others; passionate about the advancement of the team and proven success in developing and promoting from within
About you
- Creative and empathetic thinker; you care deeply about our customers and can build precise targeting as well as delightful, on-brand experiences and consistently adds value
- Excellent interpersonal and communication skills.
- Excellent copywriting skills.
- Excellent taste and aesthetic skills.
- Excellent project management skills.
- Highly creative and imaginative.
- Have a positive attitude and thrive within an organization that moves quickly and with a degree of ambiguity
APPLY HERE
by Ronald Barron | Aug 8, 2023 | Uncategorized
Job Description
Senior Interactive Designer (Remote)
Job Category: Creative MultiMedia
Requisition Number: SENIO029263
Over 20 years ago, Stride was founded to provide personalized learning powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Senior Interactive Designer works cross functionally with instructional design, UX, development, operations and project leaders to create effective, cohesive visual design solutions that meet the needs of varied users. This position collaborates with internal business partners to ensure that the designs support business strategies and objectives and promote the K12 brand.
The Senior Interactive Designer will create web components and be a 3D model designer that can imagine and fully execute learning solutions by combining visual design, animation, object-oriented scripting and 3D modeling. They will be a key team member of the Creative and Design Shared Services team where they will collaborate remotely with team members across the Teaching and Learning organization and the Creative Manager and Director on a daily basis.
The Senior Interactive Designer will use Stride’s component authoring tool to build and script high-quality learning games, virtual labs and other complex interactives using illustrations, animation and 3D models developed with Adobe Animate, Photoshop, Illustrator, After Effects and Blender among other programs. Additionally, this role will require modeling and manipulating 3D models either from a 3rd party source or creating from scratch for augmented reality experiences and integrations into Stride courses. This individual is passionate about developing games and interactive learning assets by combining animation, illustration, 3D modeling and object-oriented scripting skills, like Action Script.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Conceive and execute visual design solutions that support the K12 and Stride brand and business objectives in print and online components;
- Utilize basic object-oriented scripting abilities to control animations, sprites and other objects.
- Have excellent concept and design skills with demonstrated ability to take verbally articulated concepts and/or text and represent it visually;
- Apply advanced knowledge of curriculum production workflow and are capable of coordinating with vendors, cross functional teammates, and leading projects to completion;
- Provide level-of-effort estimation and status of visual design progress to managers and project management;
- Proficiently build web components, illustrations and multimedia from written storyboards provided by instructional designers in a manner that addresses our design standards holistically.
- Make recommendations on design best practices and efficiency to creative director;
- Apply knowledge of HTML5, CSS3, JavaScript and 3D modeling to support the development of web components and augmented reality experiences; maintains up-to-date knowledge of design in the ed-tech space;
- Build creative, responsive, multimedia components that adhere to and further refine our design practices;
- Prioritize work across multiple projects in an efficient manner;
- Initiate design discussion across teams in order to bring creative solutions with consistency across our product line;
- Inquisitive and curious personality that is able to research and test new augmented reality technolgy quickly and in an agile work environment;
- Create and apply visual design templates.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
- Bachelor’s degree in a relevant field
- Seven (7) years of experience in visual design, graphic design, web design, mobile design, animation, and/or product development OR
- Equivalent combination of education and experience
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
- Organized and detail oriented and able to fully execute interactive assets from foundation content.
- Motivated self-starter
- Ability to troubleshoot and work through design and technical problems
- Versatile design aesthetic reflecting an understanding of style as it relates to audience and content
- Excellent listening and presentation skills, including the ability to communicate visual design concepts to non-designers
- Proficiency in Adobe Animate or Adobe Illustrator, Adobe PhotoShop, Blender and Action Script, or similar scripting language.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); Web proficiency
- Good working knowledge of HTML/CSS and 3D modeling
- Ability to pass required background check
DESIRED QUALIFICATIONS:
- Bachelor’s degree in a related field
- Strong working knowledge of relevant Microsoft and Google cloud applications
- Proven capabilities in project and user-testing management
- Proven development of innovative and impactful systems solutions
- Extensive experience with data visualization
- Experience in education technology organization
APPLY HERE
