Customer Engagement Manager

Job Description

Title: Customer Engagement Manager

Location: New York, NY, US, 10281

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world’s population sees AP journalism every day.

AP seeks a U.S.-based Engagement Manager for the upcoming 2024 election cycle.

This position is part of the U.S. Elections team and will lead a new service that provides non-profit and select local news organizations with no-cost access to AP’s suite of elections graphics (results, maps and explanatory data visualizations), in an effort to combat misinformation and enhance those news organization’s coverage elections and democracy.

A core component of this role is to initiate contact with the target news organizations to raise their awareness of this new service, and then follow-up throughout the election cycle to ensure participating news organizations are making the most of the offering and succeeding in reaching their desired audience. In this role, you will work alongside members of News, Revenue, Elections, Product and Marketing teams to design onboarding and engagement plans – and then put them into practice. Additional responsibilities include tracking progress of the program to ensure target milestones are met, as well as working with customer newsrooms to showcase how they used the service and measure its impact.

This is an excellent opportunity for a strong communicator with an audience-centric attitude, a passion for coverage of politics and democracy, and desire to support local news organizations. Knowledge of the AP Newsroom platform a plus, but training will be provided. A highly organized individual with strong interpersonal skills will succeed in this role.

This is a full-time, temporary, U.S. based remote position reporting to the deputy director of elections services and is expected to last through Dec. 31, 2024.

Key Responsibilities:

  • Work with external partners for news organization contacts and initial outreach.
  • Work with News, Elections and Marketing teams to identify strategies for promoting the use of elections data visualizations to target news organizations.
  • Collect metrics and any data needed to showcase the reach and impact of the local elections initiative and produce the reports necessary to comply with grant milestones.
  • Coordinate and plan personalized training for customers. The successful candidate will represent AP in all training sessions and be knowledgeable of AP’s election services, platforms, and delivery methods (training to be provided to candidate).
  • Build sustainable relationships through open and interactive communication with internal staff (editorial, sales, etc.).
  • Work across departments to develop training materials, talking points and customizable PowerPoint presentations, as it relates to the local Elections initiative specifically.
  • Gather feedback from customers to help improve the engagement and education of our customer base.
  • Leverage relationships to gather feedback from customers on usage and content needs and share with the Editorial and Products teams.
  • Communicate customer/audience feedback to relevant internal stakeholders.

Qualifications:

  • Strong editorial judgement and an appropriate sense of urgency.
  • At least four years’ experience coordinating projects in customer engagement, customer success, marketing, or account management.
  • Excellent knowledge of all Microsoft Office 365 programs.
  • Experience creating dynamic PowerPoint presentations for training needs.
  • Must have strong creative and professional writing skills with experience developing strategic communications for campaigns.
  • Knowledge of AP Newsroom platform a plus.
  • Professional communicator and presenter.
  • Highly creative but also process and result driven.
  • Attention to detail and excellent organizational skills.
  • Experience using Salesforce an advantage.
  • Adept at managing conference calls, webinars, and other technical solutions.
  • Understanding of current media landscape and the news industry.
  • Multilingual skills an advantage.
  • Ability to work independently, as well as in a team environment.
  • Flexibility on schedule and travel required.

APPLY HERE

Senior Content and Social Media Manager

Job Description

Title: Senior Content and Social Media Manager – Remote

Location: US National

Who is Castor?

AT CASTOR, WE DRIVE FASTER, SMARTER MEDICAL RESEARCH

We believe that faster, more diverse clinical trials help extend the human health span and provide a greater return on investment.

We strive to improve the clinical trial experience for patients, sites and sponsors, using technology to accelerate every step of the clinical trial journey.

Our modular clinical trial platform enables the capture and re-use of research data from anywhere, anytime and helps optimize each activity in the clinical trial journey by reducing human effort with technology. From recruitment to monitoring, we help make it easier to design and deploy trials, enroll and engage patients, collect data and analyze results.

Next to being very purpose-driven, we are proud of our caring company culture. We follow our values diligently and take the well-being of each Castorian seriously. Sounds like something for you? Read on !

OUR TEAM

You will join a marketing team of six (including you) with other key roles in product marketing, digital strategy, marketing operations, brand and design – however we often go beyond our typical swim lanes’ to embrace diverse tasks when the opportunity arises.

We are supported by a number of consultants to drive further marketing expertise in design, copywriting and digital while we partner with other Castor teams to leverage deeper industry expertise. We work to core values that ensure close collaboration and teaming. These are underpinned by a high level of trust, a commitment to transparency, always looking to raise the bar and bringing constructive feedback to achieve growth.

The marketing team is, just like the rest of Castor, working remote-first. This means we strive to enable asynchronous work as much as possible and have strong respect for the local & flexible working hours of other Castorians. Current marketing members are based in the Netherlands, US, UK and Ireland.

WHAT YOU`LL FOCUS ON

As our Senior Content and Social Media Manager, you will be an adaptable creator, a skilled writer and a dedicated brand advocate within the team. You will be responsible for leading Castor’s content and social media strategy with the goal of elevating brand visibility, refining our tone of voice and boosting audience engagement for business impact. You will oversee the entire lifecycle of content creation at Castor, from ideation to execution, ensuring alignment with our marketing objectives. A crucial aspect of your role will be to foster strong collaborative relationships across teams to support a unified approach and meet our business goals.

You will also be responsible for all assurance activities related to the availability, integrity and confidentiality of customer, business partner, employee and business information in compliance with our information security policies.

Content Development & Strategy

  • Spearheading the development & execution of Castor’s content & social media strategy.
  • Evangelizing Castor’s solutions through creating, editing & publishing marketing content.
  • Creating high-quality content for channels including web, social, whitepapers & more.
  • Skillfully project managing Castor’s editorial calendar to sync with business objectives & marketing goals.
  • Managing Castor’s social platforms using proactive & reactive measures to drive performance & growth.
  • Overseeing contributions from freelance writers for consistency, quality & alignment.
  • Defining Castor’s tone of voice consistently across all content, enhancing brand identity & engagement.

Driving Business Impact

  • Using analytical tools to consistently evaluate content performance & business impact.
  • Ensuring Castor’s content machine results in high engagement & opens up new business opportunities.
  • Enhancing Castor’s search engine visibility through extensive SEO research and content optimizations.
  • Regularly analyzing & reporting content performance metrics & using insights to drive content strategy.

Stakeholder Management

  • Nurturing partnerships with Castor’s subject matter experts (SMEs) to leverage their knowledge & expertise.
  • Building cross departmental relationships to ensure alignment and coordination of objectives & goals.
  • Championing the development of team skills on creating impactful & successful content.
  • Working with Key Opinion Leaders & partners in the industry to drive thought leadership content.

Acting Responsibly

  • You will always stay informed about industry trends and best practices.
  • You will focus on accurate & complete work & apply quality checks to yourself & others.
  • You will be following the Castor quality policy, information security policy, the code of conduct and the procedures from the Quality and Information Security Management system (QISMS).

WHAT YOU`LL BRING

You’ll definitely have:

  • 5+ year of relevant experience
  • English Proficiency – excellent command of English with native-level fluency.
  • Creative Writing – the craft of creating amazing content that connects with our audience.
  • Technical Knowledge – a deep understanding of software concepts & terminology (life sciences an advantage).
  • Customer Focus – an empathy towards customers when building content & campaigns.
  • Effective Communication – an open, honest communication style that builds trust.
  • Strong Initiative – a decisive approach to keep work on track with effective prioritization.
  • Results-Driven – ambitious goals & a hunger to take ownership & drive business impact.
  • Collaborative Skills – the skill to foster a cohesive & productive work environment.
  • High Standards – a penchant to always raise the bar and find ways to get faster or better.
  • Data-Driven – an analytical mindset for decision making while looking to data for insights.
  • Wellbeing First – a focus on personal & team wellbeing to stay healthy & happy.
  • Guidelines – a relevant understanding of clinical guidelines: ICH-GCP – Good Clinical Practice, FDA 21 CFR Part 11, and relevant GXP Regulations and Guidances.

APPLY HERE

Senior Manager, Paid Social

Job Description

Title: Senior Manager, Paid Social

Location: USA – Remote

Full time

Who we are:

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.

We support 100% remote work for applicants who reside in the United States.

What you’ll be doing:

  • Build and execute on strategies for Business and Partner success; ensure your teammates understand and embrace vision and goals
  • Be accountable for achieving performance marketing goals across market channels, website performance, etc.
  • Inspire, recognize, coach, and lead teammates on a day-to-day basis; be a champion of Ampush culture
  • Supporting partnership-level strategy, inclusive of quarterly and annual growth plans, contract modeling, resourcing/staffing decisions, and support of Business Development efforts
  • Develop strong partner relationships by leading strategic partner meetings, demonstrating and sharing expertise in media strategy, and driving business outcomes
  • Manage cross-functional team projects and stakeholders against goals and deadlines
  • Prioritize work and manage time effectively; serve as a multiplier by driving analysts to improve effectiveness and performance

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.

Requirements:

  • Bachelor’s degree, or equivalent experience
  • 5+ years experience in performance marketing, media buying, ecommerce, lead generation, financial services, consulting, or other quantitative/data-driven fields
  • History of making business decisions with quantitative rigor and adept in supporting skill sets such as: Excel, data visualization, and statistical analysis
  • Project management experience, including setting project objectives, determining a road map, and using PM skills/tools to drive success of initiatives
  • Exceptional leadership skills demonstrated through either: experience managing and leading teams or peer mentorship
  • Flawless written and verbal communication skills, with experience working with leadership teams and managing external stakeholders

APPLY HERE

Graphic Designer

Job Description

Graphic Designer

locations

USA – Remote

time type

Full time

job requisition id

R23_105

Who we are:

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.

We support 100% remote work for applicants who reside in the United States.

What you’ll be doing:

  • Design strategy: own the creative roadmap for clients; work with Growth Marketing Analysts and other team members to leverage campaign data to inform testing plans; expand on existing and storyboard new creative concepts for multiple clients with the ability to tailor creative themes to different audiences
  • Design process: create a design process that incorporates all relevant internal/external stakeholders and helps us effectively capture learnings, innovate, and launch smart tests; delegate and prioritize tasks to achieve the design roadmap
  • Design execution: develop static and video advertising assets to drive client performance across Facebook, Instagram, TikTok, and other digital ad platforms.
  • Design Mentorship: work with 1-3 Jr. Graphic Designers to proactively identify any design errors and make the necessary adjustments prior to sending for client approval.
  • Client management: act as client-facing point of contact and attend regular weekly client meetings; serve as the gatekeeper for all creative deliverables and manage client expectations on an ongoing basis
  • Participate in building Ampush design: interviewing Jr. Designer candidates, building mock-ups for prospective clients as part of the business development process, sharing learnings from your campaigns with other designer

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.

Requirements:

  • Degree in graphic design
  • 2-3 years experience in graphic design
  • Highly proficient in Adobe Creative Suite programs with specific focus in Adobe Photoshop and Adobe After Effects
  • Problem solver with strong attention to detail, communication, and organizational skills
  • Skills in storyboarding and developing creative concepts
  • Understand the value in A/B testing various creative themes
  • Passionate about growth marketing with the desire to learn about relevant data / performance metrics
  • Ability to manage multiple graphic design projects and requests simultaneously
  • Ability to work in a high velocity startup environment
  • Portfolio will be required during application process

APPLY HERE

Gaming And Media – Cinematic Animator

Job Description

Gaming and Media – Cinematic Animator (Remote)

Remote | Job #1038993

Location: Remote
Job Type: Contract
Compensation Range: $50 – 55 per hour

Cella is seeking a talented and skilled Motion Designer/Editor with advanced animation abilities to join our client’s dynamic team!

As a Cinematic Animator, you will play a key role in shaping the visual identity of our client’s brand through captivating motion graphics, animations, and videos. Your creative prowess and technical proficiency will be instrumental in elevating the brand’s visual storytelling to new heights.

Responsibilities:

  • Collaborate with the creative team to understand project goals and requirements.
  • Create storyboards from existing scripts.
  • Create/model/illustrate visual assets.
  • Animate in After Effects and Cinema 4D using advanced animation techniques to add life and fluidity to static designs.
  • Seek out and acquire appropriate footage and music from content providers.
  • Edit in Premiere Pro, iterating based on client feedback.
  • Edit and mix audio.
  • Stay up-to-date with design trends, animation techniques, and emerging technologies.
  • Work closely with design and development teams to integrate motion graphics seamlessly.
  • Ensure brand consistency and adhere to style guidelines across projects.

Qualifications:

  • Experience level: Experienced
  • Minimum 4 years of experience
  • Associate or Bachelor’s degree in Animation, Motion Graphics, or a related field preferred.
  • Proven experience as a Motion Designer/Editor or Animator with a strong portfolio.
  • Advanced skills in Adobe After Effects, Premiere Pro, Figma.
  • Advanced skills in Maxon Cinema 4D/Redshift
  • Solid understanding of design principles, typography, and composition.
  • Solid understanding of emerging AI capabilities.
  • Ability to handle multiple projects simultaneously and work quickly within short timelines.
  • Strong problem-solving abilities and creative thinking to overcome technical challenges.
  • Effective communication and collaboration skills with cross-functional teams.

APPLY HERE

Senior Engineer, AI Software

Job Description

Title: Senior Engineer, AI Software – USA Remote

Location: AZ-Tucson

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

Love Software? Love AI? Then this will be your dream team!

At Leica Biosystems (LBS), our mission is to advance cancer diagnostics to improve lives. To achieve our mission, we have a dedicated Artificial Intelligence and Machine Learning Research & Development team to arm our customers with new AI tools oriented towards Digital Pathology adoption.

The responsibilities will include developing software enterprise products, regulated products and tools that will enhance digital pathology solutions offered by LBS. To achieve our goals, you will interface with AI Lab scientists, development teams, external AI product partners, product marketing, and our valued customers as we augment our scanning and imaging platform with capabilities.

Responsibilities:

  • Build, develop, and define scalable full stack enterprise level applications.
  • Deploy software in cloud and on-prem environments.
  • Participate in discussions about design and architecture while bringing your best ideas to the table.
  • Write unit tests and inclination to automation.
  • API development and integration

Requirements:

  • BS in Computer Science or related (master’s preferred)
  • 5+ years of professional software development experience in an Agile environment
  • 5+ years’ experience with rigorous discipline around check-in, code review and source control (i.e. GitHub, Bitbucket, SVN, Perforce)
  • Current experience with cloud packaging/deployment technologies for Docker, Debian, and Python
  • Docker, JavaScript/Typescript, AWS Experience (ECS, Lambda, DynamoDB, S3, VPC, EC2, SQS, Batch, IAM, Cognito, etc.), HTML/CSS, SQL, Node.js
  • Strong hands-on experience and understanding of object-oriented programming, data structures, algorithms, and web application development.

Preferred Skills and Experience:

  • Healthcare industry experience in the field of Digital Pathology will be a plus
  • C#/Golang, Solid Framework and Understanding of Infrastructure as Code (e.g., Terraform)
  • Regulated industry (ideally in Diagnostics, SaaMD, or pharmaceuticals)

APPLY HERE