Front-end Cloud Developer

About the Role

Title: Front-end Cloud Developer

Fully Remote – United States

JobDescription:

Job Description

Designs, develops, validates, and debugs software to enable Intel hardware features and to optimize for cloud, hybridcloud, and/or on Prem deployment models. Understands partner software stacks and optimizes full stack software (spanning firmware, drivers, OS, middleware, SDKs, frameworks, algorithms, and applications) as required to enable cloud software. May include the development of reference cloud platform software and improving or enabling customer designs to obtain the greatest value from Intel products within the cloud. May specialize in specific technology domains including data services (ingestion, database, analytics), AI/ML, and opensource development projects.

Qualifications

You must possess the below requirements to be initially considered for this position. Preferred qualifications are in addition to the requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your schoolwork and/or classes and/or research and/or relevant previous job and/or internship experiences.

Minimum Qualifications :

The candidate must possess a Bachelor degree in Computer Science, Computer Engineering or in related field.

1+ years’ experience in below areas:

  • State Management Libraries: Experience with Zust and or Redux or other state management libraries for complex applications in React.
  • Version Control Systems: Familiarity with Git and version control workflows.
  • Accessibility: Knowledge of web accessibility best practices and tools to build inclusive interfaces.
  • HTML – CSS: Familiarity with HTML5 semantics and CSS3 for building clean and responsive web interfaces.

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Senior Encompass Developer

About the Role

Sr. Encompass Developer

Remote, United States

Description

Position Overview:

The Sr. Encompass Developer is responsible for development, configuration, and customization of the companys Loan Origination System (LOS) and to assist with the management of ancillary systems and services that are integrated with Encompass. This position requires in-depth knowledge of the loan origination workflow. The Encompass Developer works closely with senior and executive management to evaluate business process, data integrity, and compliance issues as they relate to the loan origination systems.

Job Responsibilities:

  • Ensure applications operate efficiently and provide production support, data research, code analysis and web and windows development work including enhancements and hot fixes when necessary.
  • Strong programming skills with significant experience working with: Batch Processing, Document Generation (PDFs, Word Templates), Data exchange formats (CSV/XML/JSON), and Data transfers through: HTTP, SFTP (SSL)
  • Working knowledge ofMicrosoft .NETtechnologies – primarily focused on C# development including: .NET Core, MVC, LINQ, OOPS Programming, Entity Framework, REST APIs, Web Forms, Windows / Console Applications
  • Experience with Microsoft SQL Server and the design, functioning, and troubleshooting including: TSQL, CRUD – DML and DDL Operations, and SSIS (preferred but not required)
  • Knowledge of the Microsoft IIS stack and the ability to configure and troubleshoot issues with web-based applications and services including deployment.
  • Strong analytical skills with the ability to assess new and unfamiliar issues and work through potential solutions, issues, and risks.
  • Interact with internal and external partners at all levels within the organization and represent our technical platform.

Qualificationsand Skills:

  • 5+ years Ellie Mae Encompass Developer/Administration experience.
  • 5+ years in advanced coding within Encompass.
  • Experience with creating applications, codebase assemblies, and plugins using the Encompass SDK along with data, reporting and other Ellie Mae Network services.
  • In-depth understanding of the mortgage industry and loan origination life cycle is preferred.
  • Experience creating business rules using scripting tools, Web Development required.
  • Experience with Encompass SDK and Developer Connect APIs.
  • Ability to work independently on a distributed team.
  • B.S. in Computer Science or related field

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Staff Product Security Engineer

About the Role

STAFF PRODUCT SECURITY ENGINEER

Remote

Discord empowers people to create spaces where they can find a sense of belonging in their lives. Millions of people trust Discord to keep their communications secure, private, and out of the hands of evildoers, so security and privacy are necessary to Discord’s success.

We are looking for a Security Engineer reporting to the Product Security Engineering Manager to join our team in building a secure and protected platform for Discord’s users. If you are an Engineer with a wealth of experience making the secure way the easy way, a deep sense of curiosity, and an endless desire to improve Discord, read on!

What You’ll Be Doing

  • Design and develop technical solutions to find and address security issues (including libraries and frameworks).
  • Build tools with an emphasis on self-service, automation, and performance, to help identify and mitigate application security flaws.
  • Perform reviews ranging from architectural design to threat modeling and source code level assessments, providing recommendations to make our products more secure.
  • Review development frameworks for security functionality, consistency, and uplift opportunities.
  • Deep-dive into the architectural and technical aspects of new projects, providing expert security guidance and/or writing technical security controls
  • Discover weaknesses in Discord by using both manual and automated methods (code reviews, threat models, static scans, penetration tests).

You Will Thrive In This Role If

  • You have 5+ years experience securing production applications.
  • You have 5+ years of experience with application security tooling and processes, including code review, static code analysis, penetration testing, and risk management.
  • You have 5+ years of experience programming in at least one general purpose programming language (e.g. Python, Rust, Go).
  • You have experience leading multiple security projects with a cross-functional group.
  • Expertise with common application vulnerabilities on the platforms Discord ships on (that’s all of them).
  • You are well-experienced implementing and using application security tools.
  • You have experience operating in cloud-based environments (we use Google Cloud, but experience with other platforms is ok too).
  • You are an expert at reasoning about the security of complex systems, even if they contain components you aren’t familiar with.
  • Experienced with Threat Modeling and analyzing complex designs.

Bonus Points

  • Experience programming in at least one systems programming language (e.g. C, C++).
  • Experience with Linux system administration (we use Ubuntu).
  • Experience developing, operating, and debugging distributed systems.

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Machine Learning Engineer II

About the Role

Title: Machine Learning Engineer II

Location: Remote US

Job Description:

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Join the Affirm team as a Machine Learning Engineer II and contribute to the success of our ML Underwriting team. We are the driving force behind Affirm’s core value proposition, leveraging cutting-edge machine learning to assess creditworthiness throughout the life cycle of loan applications.

As a Machine Learning Engineer on our team, you will be at the forefront of developing high-quality, production-ready models that play a central role in our decision-making processes. Your contributions will be instrumental in shaping our financial landscape. If you have a strong interest in machine learning and enjoy challenging work, Affirm is the place for you!

What you’ll do

  • Use Affirms proprietary and other third party data to develop machine learning models that predict the likelihood of default and make an approval or decline decision to achieve business objectives
  • Partner with platform and product engineering teams to build model training, decisioning, and monitoring systems
  • Research ground breaking solutions and develop prototypes that drive the future of credit decisioning at Affirm
  • Implement and scale data pipelines, new features, and algorithms that are essential to our production models
  • Collaborate with the engineering, credit, and product teams to define requirements for new products

What we look for

  • 2+ years of experience as a machine learning engineer or PhD in a relevant field
  • Proficiency in machine learning with experience in areas such as Generalized Linear Models, Gradient Boosting, Deep Learning, and Probabilistic Calibration. Domain knowledge in credit risk is a plus
  • Strong engineering skills in Python and data manipulation skills like SQL
  • Experience using large scale distributed systems like Spark or Ray
  • Experience using open source projects and software such as scikit-learn, pandas, NumPy, XGBoost, Kubeflow
  • Experience developing machine learning models at scale from inception to business impact
  • Excellent written and oral communication skills and the capability to drive cross-functional requirements with product and engineering teams
  • The ability to present technical concepts and results in an audience-appropriate way
  • Persistence, patience and a strong sense of responsibility we build the decision making that enables consumers and partners to place their trust in Affirm!

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Claims Optimization Program Manager

About the Role

Claims Optimization Program Manager

Remote

Overview:

Ifyou’relooking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup,werehiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking aClaims OptimizationProgram Manager. This roleis responsible foroverseeing and improving the processes within our property claims organization. The focus is onoptimizingclaims management procedures for efficiency, accuracy, and compliance. This role involves collaboration with various teams and stakeholders to ensure that the claims process meets organizational goals and standards.

What youd be doing:

  • Identify and document business requirements for the claims management process.
  • Collaborate with cross-functional teams to ensure alignment with organizational objectives.
  • Continuously evaluate and optimize the performance of the claims management process.
  • Implement best practices to enhance efficiency and accuracy.
  • Establish and enforce quality standards for claims management, ensuring compliance with industry regulations and organizational policies.
  • Collaborate with claims adjusters, evaluators, and other stakeholders to streamline and improve the claim segmentation workflow.
  • Develop and implement key performance indicators (KPIs) to monitor the performance of the estimating platform and claim evaluation processes.
  • Generate regular reports for senior management, highlighting achievements, challenges, and areas for improvement.
  • Identify opportunities for process improvement within the claims management procedures.
  • Develop and implement strategies to enhance productivity and reduce turnaround times.
  • Develop and implement key performance indicators (KPIs) to monitor the performance of the claims management process.
  • Generate regular reports for senior management, highlighting achievements, challenges, and areas for improvement.
  • Lead and manage specific segments of the property claims process.
  • Assist in creating training material for claims adjusters and other stakeholders to ensure effective utilization of claims management systems and adherence to quality standards.

Additional Responsibilities:

  • Estimating Platform Management:
    • Identify the business requirements for continued implementation and integration of the Corelogic estimating platform within the property claims organization.
    • Collaborate with cross-functional teams to ensure the estimating platform meets the organization’s needs and objectives.
    • Continuously evaluate and optimize the performance of the estimating platform to enhance efficiency and accuracy.
  • Claim Evaluation:
    • Lead and manage the evaluation segment of the property claims process.
    • Establish and enforce quality standards for claim evaluations, ensuring compliance with industry regulations and organizational policies.
    • Collaborate with claims adjusters, evaluators, and other stakeholders to streamline and improve the claim evaluation workflow.

Were looking for someone who has:

  • Bachelor’s degree in a relevant field; advanced degree or certifications a plus.
  • 7 10 years proven experience in program management and claims adjusting, specifically with property claims.
  • Strong understanding of best practices and data associated with claims management process outcomes.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Demonstrated ability to analyze and optimize processes for increased efficiency and accuracy.
  • Able to perform work with limited supervision, while possessing the ability to effectively prioritize and manage daily workflow and project assignments to meet specified deadlines.
  • In-depth knowledge of Corelogic’s Mobile Claims (Estimate), Claims Connect (Workspace), and QAA (Validate).

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Revenue Operations Manager

About the Role

Revenue Operations Manager

at CallRail

Atlanta, GA or Remote (US)

The Position

CallRail is looking for aRevenue Operations Manager who is a strategic leader that will serve as the primary system administrator and lead the ongoing development and maintenance of our key Customer Experience Applications (currently ZenDesk, Five9, knowledge of Service Cloud beneficial). The ideal candidate will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our service applications, guiding the business on how to operationalize new business initiatives best, build infrastructure to support new organization strategies and implement process improvements.

The Revenue Operations Manager reports directly to the Sr. Manager of Go-To-Market Systems and works closely with stakeholders to bridge the gap between business requirements and technology. A self-starter comfortable with ambiguity, strong attention to detail, and an ability to work in an agile environment. The ideal candidate for this role will be both detail and process-oriented. The Revenue Operations Manager should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of an operational project.

What You’ll Do

  • The candidate will identify and implement process improvements in the customer experience domain.
  • Administrate and configure Zendesk to meet the needs of the organization, including user management, ticketing workflows, automation, and integrations
  • Provide new user accounts and manage licenses and permissions
  • Manage, design, configure, test, deploy, and support the Customer Experience Applications comprised of Zendesk, Five9, Twilio, SurveyPal, and many other technologies
  • Create, update, and manage tasks & stories in the project management tool to support day-to-day requests, system issues, and timelines
  • Produce clear, concise process documentation for core support operations processes, including historical documentation of Customer Experience Application enhancements and releases
  • Monitor any incidents/bugs within Zendesk and share them with the audience while taking ownership of the resolution
  • Conduct regular audits to ensure data accuracy and compliance with internal policies and regulatory requirements
  • Test and validate new processes in a sandbox environment before implementing them into a production environment

What You’ll Need

  • 3+ years of Zendesk or similar administration experience with in-depth knowledge of ticketing, live channel support systems, and API/App Integrations
  • Certified Zendesk Support Administrator Expert
  • 3+ years of experience configuring and managing a phone IVR, such as Five9
  • You can communicate the vision, strategy, and status of projects to leadership and internal stakeholders
  • Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision
  • Ability to meet deadlines, handle and prioritize simultaneous requests
  • A basic understanding of Asana and LucidChart is preferred
  • Deployment of Zendesk Answer bot, preferred
  • Knowledge of Salesforce products, specifically Service Cloud and Sales Cloud
  • Strong emotional intelligence
  • Experience in SaaS
  • Experience in a high-velocity, transactional business model
  • Strong attention to detail, a flexible attitude, and a team player
  • Strong sense of ownership and ability to meet deadlines

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