by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Title: Senior Desktop Analyst
Location: TN-Nashville
Job Description:
Overview
About the Company:
Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.
Primary Focus
The Desktop Analyst Provide day-to-day operational service and support for defined desktop services, solving complex hardware and software issues with a focus on clients Microsoft environment. Respond to and resolve user issues and support upgrades and patches to maintain a security environment. All duties and responsibilities performed in accordance with the Core Values of Cayuse.
Responsibilities
Job Responsibilities
- Respond to and resolve issues focusing on the Microsoft environment and AWS
- Support Service Desk and other members of the Desktop support team
- Document SOPs and Knowledge Base articles
- Monitor MS alerts and assist with M365 upgrades and security patches
- Creation and deployment of application packages (SCCM, Intune).
- Other duties as assigned.
Qualifications
Minimum Job Skills and Qualifications
Minimum Qualifications:
- High school diploma or equivalent and/or 8 years of equivalent work experience
- Bachelor’s degree or technical training in Computer Science, Information Systems Management preferred.
- 3-5 years’ experience working as a Senior Desktop Support analyst in an enterprise environment support > 1,000 users
- Certifications in Microsoft and AWS is a plus.
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills:
- Excellent communication and customer facing skills
- Strong administration skills in Intune, Autopilot, SCCM (MECM)
- Application packaging and deployment (SCCM, Intune)
- Patching with Windows Update for Business,
- PowerShell scripting
- AWS Workspaces and AppStream
- Terraform and Harness experience would be a plus.
- Proven expertise in providing superior and dynamic service in Operating System image building and maintenance
- Superior technical knowledge, with experience in multiple aspects of client-computing services
- Experience working collaboratively with suppliers and third-party vendors
- Ability to quickly analyze a situation and react appropriately and effectively
- Effective prioritization skills
- Drive and enthusiasm
- Self-starter
- Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.
APPLY HERE
by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Title: Pre-Licensed Customer Service Representative – Remote
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, Teleperformance is the place for you! We want to invest in your future!
How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you’ll get PAID TO STUDY!
What can you expect? Teleperformance will provide a Trainer, study materials, cover the cost and schedule your state exam!
After you pass your exam, Teleperformance will support you obtaining your license in the 50 states/territories we operate in!
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people’s lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
Responsibilities
Your Responsibilities
As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment.
- Resolve complex consumer issues and advise first level representatives on high level issues.
- Assist policy holders with billing questions and concerns
- Provide support to policy holders with any policy changes requested
Support policy holders needs by providing recommendations and adjusting as necessary
Qualifications
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- 6 months Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
APPLY HERE
by Ronald Barron | May 30, 2024 | Uncategorized
About the Role
Title: Sr. Instructional Designer – Web Development
Location: US Remote
JobDescription:
We are NYC based, but remote friendly unless specified.
Hello, World! Codecademy is on a mission to build inspiring careers in technology through engaging, accessible, and interactive online coding education.
Our learners have gone on to start new jobs, launch new companies, and lead new lives thanks to their work with Codecademy, and our platform has transformed the way businesses develop and retain their teams.
Since 2011, our team has grown to over 200 employees serving 50+ million learners from 190+ countries. Weve raised over $82M in venture capital funding from top investors including Prosus, Owl Ventures, Union Square Ventures, Y Combinator, and more–which gives us the capital to get stuff done in an impactful way.
Join us to help build a business that empowers tens of millions of people to lead better lives!
Overview:
The Senior Instructional Designer, Web Development is responsible for designing and authoring educational content, creating educational products, and ensuring that learner outcomes can be successfully achieved.
Opportunity Highlights:
- Lead the design and development of new content related to our Full-Stack, Front-End, and Back-End Career Paths, as well as Skill Paths and Courses in the Web Development domain (Learn HTML, Learn CSS, and Learn JavaScript).
- Develop a larger strategy around what Web Development content we produce and how best to maintain existing courses.
- Design new content offerings that include interactive lessons, quizzes, projects, and outcome-oriented learning paths.
- Review, provide feedback to, and mentor a network of 3rd party authors who contribute content to Codecademy.
- Research industry standards and emerging technology, in addition to educational techniques and philosophies, and apply them to curricula.
- Research the learner experience, identify weaknesses in curriculum, and make improvements to existing content.
- Collaborate with designers, engineers, product managers, and marketers to design, create, market, and improve Codecademy’s curricula.
- Collaborate with the Customer Support, Curriculum Quality, and Product teams to gain insight into the learner experience and make data-based improvements to curricula.
- Collaborate with the Product and Engineering teams to create and improve the content authoring process and tools and make improvements to our learning environment.
Skills & Qualifications:
- Bachelor’s degree or practical experience required.
- 4+ years of professional experience as a teacher or instructional designer designing and delivering technical educational material.
- A strong pedagogical background with formal training on different educational frameworks.
- Software development experience in one or more general purpose programming languages, including, but not limited to: Python, JavaScript, Ruby, Java, C++, C#, PHP, or Go.
- Experience with developer tools such as Git, GitHub, and the command line.
- Experience with popular JavaScript frameworks like React, Angular, and/or Vue
- Experience with developing full-stack web apps
- Interest and ability to learn programming languages, libraries, and frameworks quickly.
Bonus Qualifications:
- Bachelors, or Masters, or PhD in Computer Science or Education.
- Project, product, or people management experience involving small to large teams.
- Experience working with 3rd party authors and vendors to deliver high-quality content.
- Experience with writing educational content that reaches a wide audience in a digital format (such as blogs or e-books) or in print.
APPLY HERE
by Ronald Barron | May 30, 2024 | Uncategorized
About the Role
Title: Senior Engineering Manager, Consumer Experience
Location: Anywhere
Workplace: remote
Category: Engineering
Job Description:
VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok.
Come and join the mission!
Job Overview
The Senior Engineering Manager for the Experience team is a critical leadership role at VRChat. This person is accountable for the technical direction of the Experience team which owns the core experience for users across all VRChat platforms. This includes the “core loop” of VRChat, platform performance, Trust & Safety, and anything aimed at improving the engagement for VRChat users. As one of the Experience Team Leads, the Senior Engineering Manager will work collaboratively along with product and design leads to define the team’s strategy and direction.
This management position reports into the VP of Engineering at VRChat and will work closely with a dedicated cross-functional team, heads of various functions, and periodically interact with the exec team.
Duties and Responsibilities
- Take ownership of the core VRChat experience, partnering closely with product, design and engineering leaders across the company to ensure we are supporting their ongoing needs.
- Take ownership of the technical decisions for the Experience Team, partnering closely with product, design and engineering leaders to ensure the right balance of quality, speed of execution, and scalability.
- Directly manage, support and inspire a team of approximately 20 engineers across multiple disciplines including API and client.
- Foster a positive and high functioning team with solid technical practices that delivers timely and quality software.
- Create the short and long term strategy for this space, and align it with higher level vision and strategy across the company.
- Contribute to a smooth and collaborative planning process to generate plans that reflect strategic goals, user insights and past learnings.
- Make critical tradeoffs to ensure the long-term health and development of our platform.
- Represent progress at periodic reviews and seek leadership support in a timely manner to unblock execution.
- Partner with production to manage execution and work collaboratively to resolve issues to deliver against goals and objectives.
- Stay current on industry trends and best practices in the technology behind gaming, UGC and social platforms to inform strategic decisions.
- Develop and maintain strong relationships with key stakeholders, including internal teams, creators, partners, and the broader VRChat community.
- Support the VP Engineering in critical strategy, organization and execution areas.
Experience, Skills, and Qualifications
- 3+ years of engineering management in a high-growth consumer or b2b tech company and solid technical background.
- Excellent verbal and written communication skills which are particularly important in our fully remote environment.
- Technical experience with Unity or 3D gaming development is a plus.
- Past expertise in virtual economies, e-commerce, gaming, UGC and/or social platforms is a plus, though not required.
- University degree or equivalent work experience with technical background
- Experience defining metrics and making product and strategic decisions based on measurable impact.
- Intellectually curious about new technologies and societal changes, and understands how to apply innovations and trends to product opportunities.
- Comfortable dealing with ambiguity and operating in a fast-paced and evolving environment.
APPLY HERE
by Ronald Barron | May 30, 2024 | Uncategorized
About the Role
Title: Senior & Middle NLP Engineer (AI Product) (Remote)
Location: worldwide
Category: Software Development
Job Description:
Social Discovery Group (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company’s portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.
More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.
SDG invests in social discovery technology startups around the world. Our Investments include Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.
We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.
Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms.
Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.
We are looking for a Middle NLP Engineer to join our new product, TheOne.AI.
TheOne.AI is an artificial intelligence platform created by the Social Discovery Group. It is designed for natural communication and entertainment and helps avoid feelings of loneliness.
TheOne is an AI-driven platform designed for authentic interaction and entertainment, helping to combat loneliness. It features a unique profile marketplace with detailed backstories, covering individuals of all ages, genders, and nationalities, each with their unique interests. AI bots behind these profiles offer a personalized communication experience, mimicking real human interactions so convincingly that the line between artificial and real fades away.
These bots can engage in conversations, send voice messages, and share photos and videos, creating a sense of genuine interaction. TheOne allows users to forget they’re interacting with AI, offering a deep dive into the world of emotions and interpersonal relationships. It redefines virtual entertainment standards, making every interaction unique and rich, setting a new benchmark for AI developments.
Your main tasks will be:
- Conducting experiments with LLMs: Explore and analyze the effectiveness of different architectures and techniques (SFT, RLHF, Adapters, etc.) to enhance the capabilities of AI models;
- Developing and implementing evaluation methodologies: Implement and maintain robust frameworks to assess the performance, accuracy, and user satisfaction of AI bots, including offline and online metrics;
- Optimizing models for inference: Improve the efficiency and speed of AI models during inference to ensure they meet the performance and scalability requirements for production environments;
- Collaborating with cross-functional teams: Work closely with data scientists, software engineers, and product managers to integrate AI solutions into the overall product pipeline.
We expect from you:
- Proficiency in Python, algorithms, and mathematics: Strong coding skills in Python and a solid foundation in algorithms, linear algebra, probability, and statistics;
- Deep understanding of ML and DL principles: Comprehensive knowledge of machine learning and deep learning concepts, including supervised, unsupervised, and reinforcement learning;
- Comprehensive expertise in NLP and LLM: In-depth experience with natural language processing and large language models;
- Familiarity with ML frameworks and tools: numpy, pandas, scipy, scikit-learn, pytorch, transformers;
- English level: B2+.
It will be a plus:
- Experience in distributed training: Ability to implement and manage distributed learning workflows, ensuring efficient parallel training of models across multiple GPUs and nodes;
- Proficiency in C++ and CUDA: Strong skills in C++ programming and experience with CUDA for optimizing and accelerating deep learning algorithms on NVIDIA GPUs;
- Relevant publications: Demonstrated expertise through publications in reputable conferences or journals, showcasing contributions to the field of machine learning and AI;
- Knowledge of cloud platforms: Hands-on experience with cloud services like AWS, GCP, or Azure for training DL models.
What we offer:
- REMOTE OPPORTUNITY to work full time;
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- Bonuses up to $5000 for recommending successful applicants for positions in the company;
- Full payment for professional training, international conferences and meetings;
- Corporate discount for English lessons;
- Health benefits. If you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
- Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.
APPLY HERE
by Ronald Barron | May 30, 2024 | Uncategorized
About the Role
Business Development Manager
Full Remote
Houston, TX
job requisition id R-5725
Looking to build your career and design your future? You have come to the right place.
Summary
The ideal candidate will have a proven track record of driving sales growth and developing new business opportunities within the builder services sector. As a Business Development Manager, you will be responsible for identifying potential clients, building relationships, and closing deals to achieve revenue targets. Primary focus of this role is to provide and support new business opportunities for the Texas/Oklahoma region while based in Houston.
Essential Functions
- Develop and implement strategic sales plans to achieve company goals and objectives in the builder services industry.
- Identify and pursue new business opportunities within the builder services industry.
- Support the sales team in prospecting, qualifying, and closing new business opportunities.
- Collaborate with marketing and product development teams to tailor solutions to meet customer needs and preferences.
- Prepare and deliver compelling presentations, proposals, and sales solutions to prospective clients.
- Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.
- Provide regular reporting on sales performance, pipeline development, and market insights to senior management.
- Ensure compliance with company policies and procedures, as well as relevant industry regulations.
- Represent the company at industry events, conferences, and networking functions to enhance brand visibility and foster relationships.
Education & Experience
- Bachelors degree in business administration, marketing, or a related field.
- Minimum of 4-6 years of experience in sales and business development, with a focus on the construction industry.
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
Skills & Competencies
- Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.
- Strategic thinker with the ability to develop and execute effective sales plans.
- Solid understanding of builder services industry trends, technologies, and best practices.
- Experience working with CRM software and sales analytics tools.
- Ability to travel as needed to meet with clients and attend industry events. (25% Expected)
- Results-oriented mindset with a commitment to delivering exceptional customer service.
Work Eligibility
- Must pass work eligibility requirements
APPLY HERE
