by Ronald Barron | Jul 2, 2024 | Uncategorized
About the Role
Solutions Engineer – Cloud
Job LocationsUS-Remote | US-Remote
Requisition ID
2024-17198
Approved Min (Total Target Comp)
USD $70,000.00/Yr.
Approved Max (Total Target Comp)
USD $120,000.00/Yr.
Compensation Structure
Base Plus Bonus
Category
Technical Presales/Post Sales
Job Summary
The ASG Solutions Engineer – AWS will provide customer-facing technical services to our customers in support of their cloud-based initiatives. The Corp Solutions Engineer is responsible for implementing various solutions that support SHI customer’s move to and modernization in the Public Cloud. The Corp Solutions Engineer will implement enterprise infrastructure and platforms required for cloud computing, analyzing system requirements and ensuring that systems are securely integrated with current applications.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
- Implement and thoroughly document Cloud solutions and related technologies including but not limited to, Network Design, Security Architecture, Governance Best Practices and Connectivity
- Perform implementation work that may include logical design, I/O design, cloud architecture analysis and design, system migration and systems engineering
- Serve as the technical lead and subject matter expert on projects and workshops
- Develop technical roadmaps for future cloud implementations on Public Cloud platforms
- Perform PowerShell, python and bash scripting for automation, documentation and standardization
- Ensure security is integrated into all cloud solutions
- Assist sales team in identifying and closing opportunities through customer meetings and presentations
Qualifications
- Completed Bachelor’s degree in Computer Engineering or a related field
- Minimum 2 years of applicable technical experience with increasing responsibility
- Active applicable cloud certifications
- Deep understanding of system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), and Infrastructure as a Service (IaaS).
- Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
- Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc.) and experience with orchestration to develop a cloud solution
- Experience migrating workloads to the Public Cloud and/or managing workloads in the Public Cloud
Required Skills
- Ability to demonstrate proficiency with the design, implementation and support of cloud solutions
- Strong written and verbal communication skills
- Excellent organizational skills
- Strong troubleshooting skills
- Ability to demonstrate technical capabilities of cloud technology
- Ability to work effectively within all levels of an organization, both internally and externally
- Ability to work both individually and in a team environment
- Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
- Excellent writing skills to produce written reports of recommendations, metrics, process, and technical documentation
- High level reading comprehension to examine manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
DIRECTOR, DIGITAL CHANNEL EXPERIENCE – REMOTE
Molina Healthcare
United States; Chicago, IL
Job ID 2026626
Job Summary
Focuses on process improvement, organizational change management, collaboration with providers and Health Plans, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issue/risk management.
Knowledge/Skills/Abilities
- Overall business owner for the Availity provider web channel services implementing the strategy to increase provider utilization and satisfaction with the Availity portal.
- Manages a team of Channel Managers responsible for driving service improvements, expansions and issue resolution within the Availity web portal.
- Oversees business partner vendor relationship with Availity account manager and senior management ensuring alignment with strategic initiatives
- Responsible for communications and training of key stakeholders both internally (call center, provider concierge) and Molina Healthplans and providers.
- Monitors Issue Resolution and Change Requests submitted through the Availity Payor Community to ensure timely completion.
- Partners cross functionally with Marketing, Research and Innovation, State plans, and corporate functions to develop the future strategy for web channel
- Scopes and defines project initiatives to support the strategy and impact business outcomes, including the development of business cases.
- Collaborates with other channel owners to ensure a consistent cross-channel experience
- Monitors member and provider adoption and identifies as well as leads activities to increase adoption.
- Monitors service performance and service levels and partners with corporate IT to ensure business expectations are met.
- Provide health plan and corporative initiative consulting support for web capabilities.
- Supports operational readiness reviews.
- Coordinates Business Continuity Planning between Availity and Molina IT.
Job Qualifications
Required Education
Graduate Degree or equivalent combination of education and experience
Required Experience
7-9 years
Preferred Education
Master’s In Business Administration or Related Experience
Preferred Experience
10+ years
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
Full timeSupervisor, Customer Success
Sacramento – United States of America – RemoteCheyenne – United States of America – RemoteCharleston – United States of America – RemoteView 48 other locations…
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Connect with Quadient
Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.
Supervisor, Customer Success
People-powered
Quadient helps people connect with what matters, thanks to solutions that enable our customers to create meaningful and personalized interactions. Want to commit your talent to an organization that truly values your contribution? Looking for a place where you can be a game changer, innovate, and unleash your true potential? We call it: The Power Of You.
Your role in our future:
As a Supervisor, Customer Success, you’ll play a critical role in the overall success and direction of the customer success function. In this role, you will be accountable for driving the initiatives that improve customer onboarding, account management, retention, and growth of the install base. You will measure performance and productivity; create coaching and training that continuously support the development and culture of your team, and ultimately contribute to the transformation and optimization of customer engagement, adoption, outcomes, and experience.
Your Profile:
- Mentor, develop and retain a high performing and engaged Customer Success team
- Support the Customer Success function to enable long-term, customer relationships focused on proactive, value creation and not tactical responses to daily issues
- Help expand the Customer Success team’s capabilities through process improvement and tools automation
- Support Customer Success outcomes throughout the customer journey including partnering with Product and Marketing to deploy strategies that demonstrate product value, new features and product updates.
- Drive initiatives resulting in enhanced customer retention, growth and exemplary customer experience.
- Monitor metrics to track and report employee progress against goals, including identifying the correlation between product adoption and revenue retention/expansion.
- Identify change management implications that require further cross-functional discovery and feedback to inform experience recommendations or roadmaps.
- Handle critical issues that could result in a loss of revenue
- Assessing at-risk accounts and collaborate with internal stakeholders to create a mitigation strategy.
- Bachelor’s degree or equivalent years of experience
- A minimum of 5 years of Customer Success, Account Management, Onboarding or similar experience
- Experience managing teams within either Customer Success or Professional Services teams in a fast-paced, dynamic environment is preferred.
- Proven ability to build and manage relationships, internally and externally
- Experience using CRM tools, including Salesforce
- Experience working in a fast-paced, high growth company where change is a constant
- Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
Title: Senior Scientist, Decision Sciences
Location: US Remote
Job Description: **Company Description**
**Job Description**
**Employer:** Epsilon Data Management LLC
**Job Title:** Senior Scientist, Decision Sciences
**Job Requisition: ** 6630.5878.9
**Job Location:** 6021 Connection Drive, Irving, Texas 75039 and various, unanticipated worksites throughout the U.S. Telecommuting available from anywhere in the U.S.
**Job Type:** Full Time
**Duties:** Develop solutions to problems in the field of computer hardware and software. Define, design and develop algorithms and software in projects, which involve research and software development in Machine Learning. Quantitative analytics for use in a variety of areas related to advertising technology but not limited to applications such as user modeling and profiling, user targeting, user recommendation, product recommendation, and media and content analysis. Conduct data analysis to gain a deep understanding of raw source data and derived data. Building out data sets and models using Machine Learning techniques for testing and production. Software development and architecture design in highly scalable and distributed computing environment for product ionization at scale of Machine Learning algorithms and models for use in advertising technology. Conduct original research in the fields of Machine Learning, statistical modeling, and optimization. Lead projects and collaboration with team and organizational stakeholders and contributors and bring research to production. Presentation, visualization, and documentation of the data sets and models created by the Machine Learning platforms.
**Requirements:** Employer will accept a Ph.D. in Computer Science, Mathematics, Statistics, Machine Learning, or a related field, followed by one year of experience in the job offered or one year of experience in any occupation in which the required experience was gained.
Experience must include one year in each of the following:
1. Developing Machine Learning algorithms and techniques
2. Scala
3. Python
4. Spark
5. Hive
6. SQL
7. Software development and testing for data processing and machine learning
8. Data Analysis
9. Designing, building, and using databases utilizing Hadoop
Must be available to work on projects at various, unanticipated sites throughout the U.S. Telecommuting available from anywhere in the U.S.
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
Title: Channel Partner Lead
Location: MN-Minneapolis
Job Description: For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
REGIONAL CHANNEL MANAGER
Come join a fantastic team! The Regional Channel Manager is a dynamic role that will assist in managing and optimizing the partnership and distribution strategy within the North America Region. This role supports Leica Microsystems’ Channel Partner strategy by implementing tactics to drive growth, ensuring effective market activities, Training for the channel partners and monitoring distributor performance to achieve revenue and margin goals. This position is fully remote.
YOUR RESPONSIBILITIES
+ Channel Compliance and Onboarding: Own the Channel Partner Toolkit (CPTK) to ensure compliance and integrity, supporting channel partners with onboarding processes.
+ Strategic and Sales Support: Assist in developing and implementing strategic plans to drive growth, closely monitor market activities for ROI, and support sales forecasting for regional channel partners.
+ Partner Management: Manage the Partner Excellence Program (PEP), monitor and support regional channel partners to achieve higher performance tiers, and review and approve quotes for profitability and margin compliance.
+ Marketing and Technical Support: Aid in the execution of marketing initiatives, organize product training, distribute materials, and ensure partners have access to necessary technical support.
+ Business Reporting and reviews: Participate in quarterly and annual business reviews to assess partner performance and own the sales reporting to reveal underlying trends.
YOUR PROFILE
+ Bachelor’s degree in business, Marketing, Life Sciences, or a related field.
+ 5+ years of experience in distributor sales management within the life sciences industry.
+ Demonstrated project management skills.
+ Strong communication, negotiation, and interpersonal skills.
+ Excellent organizational and presentation skills.
+ Ability to travel as required.
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
Title: Manager, Global Operations – US Based Remote
Manager, Global Operations – US Based Remote
United States (Remote)
JOB DESCRIPTION
The key transition responsibilities will include (but are not limited to) the below. The candidate will be required to travel and or present virtually:
- Establish a strong bond with the affiliate during this transition process and will then be able to maintain and grow that relationship as a primary point of contact once their company opens as a Sotheby’s International Realty affiliate.
- Working with company on launch schedule and arrangements for day of launch event details.
- Working and advising the company on all advertising (including announcement cards) and public relations information that will be presented to the public upon launch.
- Working with the company to arrange and/or conduct training on all print and or interactive marketing tools, resources and products that are recommended to be in place upon launch.
- Working with the company to order all exterior building signs, interior office signs and equipment yard signs, business cards, etc.
Responsibilities of the position post-transition and with existing affiliates include (but are not limited to):
- Serve as the centralized point of contact and primary phone and email resource for existing and new affiliates in an assigned market area.
- Review affiliate performance indicators prior to proactively reaching out to contact affiliates and keep servicing team updated continuously. Recommend and manage projects that add value to the affiliate relationships, business analysis, cost savings and profitability.
- Monitor trends, responses, and attitudes of our affiliates and communicate this to team to ensure that our brand is responsive to our affiliate needs and to assure that we are aware of our affiliate’s attitudes and activities.
- Support and drive attendance to all Sotheby’s International Realty events.
- Assist in troubleshooting inquiries from affiliates including Owners, Managers, Brokers and Admin regarding various questions and issues.
- Ensure the timely updating of materials and products for new affiliates.
- Enforce brand standards and the Policy & Procedures manual at all levels including marketing, websites, social media, branding and all other areas.
- Prepare deal write ups and provide disclosure documents
- Assist with all aspects of contract administration
Project management responsibilities will include (but are not limited to) the below:
- The position will work closely with the departments within Sotheby’s International Realty and Anywhere matrix groups on special projects, events and initiatives
- Help drive timely initiatives on behalf of marketing, operations and servicing within the U.S. and Internationally
- Manage Webinars for affiliates, including organizing topics, requesting speakers, recording and distribution
- Ensure the timely updating of materials and products for affiliates
- Create and update brand presentations
Minimum Qualifications:
- BA, BS or equivalent experience preferred
- 3 -5 years customer service or related experience, international servicing experience preferred
- Flexible hours in order to accommodate different time zones where applicable
- Real estate experience preferred
- Project management and multi-tasking skills
- Excellent communication, organizational, interpersonal and presentation skills (including platform training skills)
- Ability to take initiative, be proactive, contribute positively to the team, and adjust to a changing environment
- Ability to travel to required Sotheby’s International Realty events servicing meetings and transitions/launch events as needed.
- Intermediate computer skills, including Excel, PowerPoint and other web-based applications
- Understanding of franchising and franchise agreements preferred
APPLY HERE
