Retail Operations Senior Strategist

About the Role

Retail Operations Sr. Strategist – Amazon Required

locations

USA – Remote

time type

Full time

job requisition id

R24_223

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.

We support 100% remote work for applicants who reside in the United States.

As a Senior Strategist you will be responsible for all aspects of a client’s Amazon business – driving sales, marketing, promotions, new product launches as well as communicating and negotiating with several Amazon.com contacts to grow the client’s traffic, brand awareness, customer conversion, and revenue on Amazon. In essence, the Senior Strategist will act as the general strategist for each client as it relates to their Amazon.com business. The ability to thrive in a dynamic environment will be instrumental to the success of this role. You will work closely with clients and internal stakeholders to develop sustainable and profitable growth strategies.

What you’ll be doing:

  • Own and/or support relationships with key clients and decision makers, including C-Level teams
  • Manage & grow relationships with all relevant Amazon partners
  • Develop and execute strategies to grow our client’s Amazon business, including partnering with relevant internal teams such as Product Development, Marketplace Advertising, Paid Search, etc.
  • Develop, communicate, and oversee a comprehensive marketplace retail strategy with a clear understanding of all inputs that impact performance, including but not limited to: demand forecasting; catalog management; content analysis / optimization; operational efficiency; business reporting / retail analytics
  • Effectively report on & communicate insights to all relevant stakeholders on client team
  • Partner with leadership of other Tinuiti divisions to develop comprehensive marketing strategy for Tinuiti’s Marketplace clients
  • Clear understanding of retail and marketplace platforms and functions on Amazon; experience with Vendor and/or Seller Central preferred
  • Regularly communicate any & all updates to relevant to the Marketplace Operations line of business, as well as their impact to client and / or agency strategy

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.

Requirements:

  • A minimum of two years managing an Amazon business
  • Proficient in Excel: Pivot tables, lookups, macros is a bonus

APPLY HERE

Dialogue Designer

About the Role

Dialogue Designer (Must be based in U.S)

Remote

Product

Contract

United States

Description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.

This role is suited to those who want to be accountable and influential. And for those who want their words to be spoken to millions of customers of global brands.

Salary: $70,000-$80,000 (annual salary)

Requirements

  • This role is suitable for someone who is looking to start their career! New Graduates welcome
  • Designing the customer experience of virtual assistants, from simple FAQ answers to long and complex conversations
  • Helping build and maintain virtual assistants both using internal tools and Python
  • Obsessing over metrics to assess performance and customer satisfaction — making sure everything you do is measurable and having a big impact
  • Listening to how real customers interact with your designs, and prioritising the right things to make each call even better
  • Helping our engineering team ensure that our implementations of Generative AI areeffective, accurate, and safe

Minimum Requirements:

  • A fixation on good user experience, you are meticulous and have an eye for detail
  • Ability to explain and distil complex ideas and user flows using clear, plain, supportive, inclusive language
  • Interest in natural language understanding and conversational AI
  • Experience with scripting languages such as Python
  • Some knowledge or aptitude for analytics or data science

Preferred Requirements:

  • BS/MS degree in Interaction Design, Linguistics or another Social Science field
  • Experience managing both internal and external stakeholders through various stages of content development
  • Experience with NLU technology
  • Experience with data manipulation, data analytics, and visualisation

APPLY HERE

Director of Product Design and Research

About the Role

Director of Product Design and Research

Nationwide

Product – Product /

Full-Time /

Remote

Everly Health’s mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We’ve set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey.

Our infrastructure guides the full testing experience with the support of a national clinician network that’s composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry’s biggest problems.

Role Summary:

The Director, Product Design and Research will be responsible for generating and applying insights to customer experience strategy and design. They will play a critical role as subject matter expert in evaluative research methodologies, helping to bring excellence, rigor, and consistency to our work with clients. Ideally, they will have experience in working closely with product and design counterparts to deeply understand the people we’re designing for. Work closely with client and project stakeholders to understand business goals and challenges.

Responsibilities:

  • Set the direction and vision for the product design function
  • Manage and grow your team of product leaders and designers
  • Define research questions and methodological approach
  • Lead the execution of design and user research programs, including data collection, analysis, and synthesis of results
  • Create the team cadences and rituals that will lead your team to success and ensure cross-pollination of thought
  • Set standards and best practices and curate tools and workflow
  • Collaborate with your peer leads in engineering and product to ensure the overall process is working within cross-functional teams
  • Be responsible and accountable for upholding what good design is and promoting that within the organization
  • Participate in the sales cycle and help to plan and estimate project proposals
  • Lead and set direction for new client efforts, and/or oversee lead designers in that function
  • Assist in curating our internal branding and marketing
  • Work with company management to set and report on KPIs and measures of success
  • Collaborate with strategy and analytics to ensure our products are creating a measurable impact for our clients and that data is bing leveraged appropriately to inform design decisions
  • Create, stand up, and help to sell new design services or capabilities

Who you are / Job Requirements:

  • 7+ years of experience in design and research management at a top consumer technology company or consumer focused healthcare or health- tech company
  • 3+ years of direct management experience in growing design and research teams and career pathing for individuals and managers
  • MBA or Bachelor’s degree in Design or similar field or equivalent work experience
  • A strong background working in creative departments and within the tech industry
  • A proven history of running a team and/or managing people
  • Background preferred with –
  • Creative / Art direction
  • Graphic Design
  • Interaction / Product Design
  • Design systems
  • Information Architecture
  • User Research
  • Motion design
  • Copywriting
  • Product management / Product thinking
  • Client management experience
  • A clear understanding of graphic design and UI design fundamentals
  • An interest in learning and contributing to product strategy and its related exercises – stakeholder workshops, design sprints, analytics, research, etc.
  • A love for both art direction, brand and product design

APPLY HERE

Senior Analytics Associate

About the Role

Senior Analytics Associate

Remote, USA

Full-time

Remote

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

Revenue Analytics supports our customer facing teams by working cross-functionally with product, clinical research, and member marketing to provide data and insights at scale. The Senior Analytics Associate role is for someone that excels at telling compelling stories at scale via data modeling for scalability and communicating complex ideas with clarity, precision, and efficiency. The ideal candidate will be an expert in SQL, data modeling, and data visualization (Tableau preferred). They will also serve as a technical and thought leader, who is able to lead deep analysis projects, complete ad-hoc requests, build source-of-truth reporting, and create outputs that efficiently go out to all customers.

Responsibilities

    • Work with large data sets pulled from multiple systems to create scalable solutions via data domains / reporting layers / single-sources-of-truth, metric layers, and self-service dashboards
    • Collaborate with data engineering, business intelligence, and data science to improve data foundations and implement business logic
    • Define new metrics with the help of clinical operations, customer success, and GTM
    • Draw actionable insights with minimal guidance and create clear presentations to convey information to internal and external stakeholders
    • Be a key thought partner to other teams and lead analytical efforts to identify external-facing product insights and drive cross-functional resolutions to operational issues
    • Specialize in a particular area of the business; become the subject matter expert to address internal and external inquiries, as well as be an active stakeholder in exploratory projects, growth/scaling, process improvements etc.

Qualifications

    • Bachelor’s Degree, preferably in a related field or have equivalent work experience
    • 5+ years of experience in, analytics, analytics engineering, or other relevant experience
    • Ability to operate within ambiguity, create structure, and take the initiative
    • Data-driven and detail-oriented
    • Comfortable working with large data sets, statistics and drawing meaningful insights
    • Advanced proficiency with SQL and Tableau
    • Highly self-motivated and willing to work cross functionally in a fast-paced and fast-growing environment
    • Strong communication skills, with the ability to clearly present actionable insights
    • Experience with DBT or consumer marketing is a plus

APPLY HERE

Senior Program – Project Manager, Global Security

About the Role

Title: Sr. Program / Project Manager, Alight Global Security – USA Virtual

Location: Deerfield Illinois United States of America

Type: Regular

Category: Infrastructure Services

Job Description:

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Join Alight Global Security’s (AGS) dynamic team as a Senior Program/Project Manager, driving the delivery of the Zero Trust program and other revenue-generating initiatives. This role will oversee corporate, commercial, and non-commercial production environments, focusing on Product Management, Cyber Security and federal environments.

Responsibilities:

  • Lead and manage programs, projects, and tasks using industry best practices.
  • Coordinate and deliver the Zero Trust program and various change requests, creating new revenue streams.
  • Inspire and guide project stakeholders to develop and execute clear plans.
  • Serve as the single point of contact for project teams, ensuring alignment across business and technology programs.
  • Identify successful project elements and provide improvement recommendations.
  • Ensure deliverables meet scope, schedule, and budget requirements.
  • Drive process improvements

Skills and Experience:

  • Extensive experience managing large, complex projects.
  • Proven leadership in working with senior management to deliver successful programs.
  • Strong presentation, escalation, and solution-providing skills for senior leadership.
  • Expertise in project budgeting, costing, process mapping, and analysis.
  • Proven track record of delivering measurable business benefits through project execution.
  • Skilled in managing resources within a matrixed environment.
  • Proficient in change management, enterprise communication, and training.
  • Strong analytical, problem-solving, interpersonal, and presentation skills.

Qualifications:

  • Bachelor’s degree required.
  • 6+ years in IT project management.
  • 8+ years of professional work experience.
  • Understanding of budget and finance/accounting concepts is a plus.

APPLY HERE

Senior Analyst, Marketing Technologies

About the Role

Sr Analyst, Marketing Technologies

Location Remote, USA Category Information Technology Full Time Job ID: Req-52375

Since 1869 we’ve connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success.

We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover.

We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.

Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

GENERAL SUMMARY

The Solution Architect drives the evolution of the Marketing Technology & Services portfolio and will be responsible for full oversight and transformation of Marketing at Campbell’s into a modernized standard in line with Campbell’s digital transformation roadmap.

In this role you will direct and support marketing and consumer experience solutions to ensure these solutions are delivered with reliability and resiliency as intuitively to the customer as possible. You will design, architect and deliver new features and upgrades, maintain and monitor to ensure quality, administration and support in partnership with capability leads, vendors and marketing team members.

A successful Solution Architect should be able to build an overarching solution and integration ecosystem across on-prem, cloud and SaaS platforms servicing marketing technology needs. The Solution Architect is expected to formulate a solution consisting of hardware, software, licensing, integrations and operations. Additionally, the ideal candidate will be self-motivated, a proven collaborator, passionate about organizing people and teams.

PRIMARY RESPONSIBILITIES

  • Development and evolution of Marketing Technology architecture and strategy, both as it relates to the company’s enterprise needs and to products and services of technology partners and service providers.
  • Lead technology requirements, architectural infrastructure and blueprint delivery on emerging and proposed technologies across the enterprise.
  • Adopt industry best practices and technologies to architect solutions that introduce business value driven technology solutions into the Campbell’s IT service portfolio.
  • Provide technical support across the MarTech stack and supporting technology teams across both legacy and modern technologies, across all types of infrastructure, platforms, and software. Identify and propose architecture considerations and recommend changes or enhancements across the service offering.
  • Monitor current and emerging marketing technology trends that will positively affect organizational projects; applies and integrates emerging technological trends to new and existing architecture.
  • Partner with internal teams including Security, Sales Technology and Infrastructure as well as third parties to identify architectural enhancements to existing solutions and ensure that future technologies will be effective given resource constraints, changes in business direction, changes to other systems in the environment.
  • Provide leadership and expertise in the development of standards, architectural governance, design patterns and IT practices for large scale projects across the enterprise.
  • Lead and facilitate the evaluation and selection of technologies and product standards, and the design of standard configurations/implementation.
  • Responsible for the delivery and operational excellence of all platforms including modern, legacy and cloud platforms.
  • Create performance metrics and KPI’s to determine the effectiveness of architecture solutions.
  • Partner with vendors and third parties to identify architectural enhancements.
  • Ensure solutions are well engineered, operable, maintainable, and delivered on schedule.
  • Develop reference architectures for use throughout the company, technology partners and third-party service providers.

COMPLEXITY AND SCOPE:

  • Applies new and innovative ideas to old or new problems.
  • Fosters environments that encourage innovation.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Evaluate new and emerging technologies for potential suitability in the company’s environment.
  • Exceptional communication skills with diverse audiences – Strong critical thinking and analytical skills in a complex technical and support environment.

MINIMUM EDUCATION REQUIRED:

  • Bachelors degree in Computer Science or related field

MINIMUM EXPERIENCE REQUIRED:

  • 5+ years of architecture and/or progressive developer responsibilities
  • Leader, fast learner, dynamic and motivated, not afraid to push boundaries and unwilling to accept the status-quo
  • Strategic thinker with solid analytical and problem-solving skills
  • Demonstrated skills in preparing architecture artifacts
  • Strong experience with API design/development
  • Understanding of web development process and technologies, including SDLC/Waterfall and Agile methodologies with a focus on Kanban)
  • Understanding of JIRA, HTML, CSS, JavaScript, and aspects of development.
  • Understanding of the influence and interactions between business requirements, agency/client/third party dynamics and deliverables

EDUCATION & EXPERIENCE PREFERRED

None

CERTIFICATIONS REQUIRED:

None

LICENSES/REGISTRATIONS REQUIRED:

None

OTHER MINIMUM REQUIREMENTS NEEDED:
None

APPLY HERE