by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
Senior Operations Associate
Remote
We’re transforming the world of freight
Dray Alliance is pioneering truly digital-first port logistics and is one of the fastest-growing companies in the world of supply chain. We’re using data and technology to transform drayage, and we hold ourselves to the high standard of delivering radical — not just incremental — solutions to the problem. Since our founding in 2018, we’ve raised tens of millions of capital from top venture capital firms like Matrix Partners and Craft Ventures and we’ve been on a mission to transport freight more efficiently by eliminating waste.
As a Senior Operations Associate you will be a detail-oriented executor who handles recurring operational responsibilities for clients and our team. This includes gaining deep familiarity with standard operating procedures, providing cross-functional support to both our internal and external partners, and exercising exemplary problem solving and conflict resolution skills.
What You’ll Do (Responsibilities)
- Utilize proprietary software to create, manage and support loads for the company’s drayage solution
- Ensure clean, complete, and accurate data is entered into our systems and tracked appropriately
- Reduce demurrage, detention, and other port logistics inefficiencies
- Handle inbound and outbound communications with customers and drivers and properly escalate trouble tickets
- Identify and surface trends, optimize processes, and collaborate with managers to recommend feature enhancements that enable 10x scale
- Respond to inquiries from internal stakeholders and external customers by using knowledge of internal tech product and local market dynamics
What success in this role looks like:
- Detail Oriented – accurate and efficient management of containers requires attention to detail
- Excellent Communicator – communicate effectively with account managers, carriers and internal teams
- Proactive – create opportunities to improve operations before problems occur
- Customer Focused – ultimately our success depends on customer success; a constant focus on customer results is paramount
- Team Player – willing to jump in to do whatever it takes to ensure the success of the team
What You’ll Bring (Requirements)
- Minimum Qualifications
- At least 2 years operational experience in a tech enabled environment
- Proficiency in MS Office (especially Excel) & GSuite
- Comfortable working in a fast-paced, growth oriented environment
- You are team player that is biased to action and willing to jump in to do whatever it takes to deliver
- Preferred Qualifications
- Demonstrated knowledge of the supply-chain/logistics industry
- You posses mathematical and problem solving skills and are comfortable working with data sets
- You are skilled at balancing urgent versus important requests, can operate autonomously, and flourish with ambiguity
Compensation:
The base yearly salary range for the full-time position is $55,000.00 – $70,000.00 plus benefits. Our salary bands are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Individual pay will be determined by factors including job-related skills, experience, relevant education, and location. Please note that the compensation details in the posting reflect the base salary only, and do not include benefits.
APPLY HERE
by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
Senior Back-End Engineer
MDv” data-ui=”job-workplace”>Remote
Engineering
Full time
Description
Who We Are
Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA.
We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.
Why We’re Hiring For This Role
At Float we’re in search of a highly skilled and experienced individual who excels at crafting scalable, high-performance, and sustainable services that align with our overall technical vision.
As we embark on an exciting new chapter of growth, it has created an exciting opportunity for you to join us on the mission to expand, scale, and maintain our back-end services.
Our global Engineering team is a dynamic mix of brilliant minds and motivated individuals, spanning the world. You’ll become an integral member of our services team, a close-knit group of engineers dedicated to fortifying and improving the backbone of our product while maintaining our unwavering commitment to quality.
Our back-end services are evolving to support Float’s remarkable growth trajectory, and you’ll play a pivotal role in shaping, evaluating and building out the next phase of our architecture. You’ll have the opportunity to make a profound impact at the very heart of what will drive Float’s future success!
Christian, our Services Team Lead, explains the important role you will play within our engineering team.
You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.
What You’ll Be Responsible For
As a part of the services team, you’ll be maintaining and developing features that helps power over 4,500 of the world’s top teams and a growing 100,000+ user base.
You’ll be working to ensure the robustness and reliability of these services, implementing new features to take them to the next level as well as being involved in the discussions and practicalities of scaling our back-end systems to support an ever-growing customer base as well as ever growing individual customers themselves.
You’ll be joining a small team of engineers taking ownership of both the core components as well as building innovative features that provide the stickiness that allow customers to use Float to the fullest extent.
You’ll be working with a progressive product team to design and implement services that will support the development of new features across our web, mobile and desktop app products.
In the immediate future, you’ll:
- Become familiar with the engineering team’s workflow and internal processes
- Gain a deep understanding of our product and the technical philosophy that drives it, while also aligning with our vision for future growth
- Immerse yourself in our systems and services through curiosity, and dig deep to gain a solid understanding of our architecture and codebase
- Collaborate with your peers to deliver impactful changes to our product and platform
- Participate in code reviews, and technical design discussions to sharpen your understanding, while also being empowered to challenge the status quo with objectivity
Once you are a bit more settled, we expect that you will start contributing to the following initiatives:
- Scale Float’s product offering by working closely with cross-functional teams to deliver high-quality features that bring value to our clients
- Leading the internal integration strategy in order to adapt our architecture to the shift towards a more event-driven data and process flow
- Expand our services suite to support cross-functional teams, align with business growth, and bring with it the necessary adjustments in operational workflows in order to promote focus on testability, reliability, and scalability
- Apply a proactive, forward-thinking mental model to keep innovating the way we view our architecture and ancillary systems, and in collaboration with the services team, put those ideas into practice
Your contributions will emphasize customer-centricity, serving as a bridge between platform innovation and ensuring customer impact and success remain at the forefront of decision-making.
What You’ll Need To Be Successful
We’re seeking individuals with a proven track record of effectively developing, maintaining, and deploying reliable, resilient, and high-performance production services capable of scaling in alignment with Float’s ambitious growth objectives. We want you to love your work and believe that these skills will allow you to succeed in the role.
Applying these skills requires:
- A strong understanding of engineering principles that drive the delivery of high quality services during the growth phase of a business
- A high level of proficiency in PHP and Node.js in a production environment
- A strong command of SQL and NoSQL database technologies with a focus on MySQL and MongoDB
- Experience in designing and developing services within a microservices architecture
- Experience with serverless architecture (Cloud Run and App Engine in particular), including discernment of usage scenarios
- Experience in event-driven and asynchronous architectures to support scalable and reliable distributed systems
- Experience developing integrations with third-party API’s
It would be a bonus if you have:
- Experience with the implementation of event streaming systems and Change Data Capture (CDC) reliably
- Experience with integrating graph databases with services, such as Neo4j
- Experience in designing and expanding generative AI components, with a focus and scalability and efficiency
- Experience in working with other database technologies or search and analytics engines such as ElasticSearch or similar
- Experience in working with columnar based database technologies such as Apache Cassandra or similar
- Experience with system programming languages, such as Rust and Go
- Experience with any other general purpose high-level programming language suited to scripting, data aggregation and scientific computing, such as Python
APPLY HERE
by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
Product Manager, Clinical Enablement
Nationwide
Product – Product /
Full-Time /
Remote
Everly Health’s mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We’ve set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey.
Our infrastructure guides the full testing experience with the support of a national clinician network that’s composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry’s biggest problems.
We’re hiring a Product Manager to help build tools and solutions in support of our clinical teams that power our Diagnostics Enablement enterprise business. In your role, you will work directly with a development team and business stakeholders to make enhancements to infrastructure that helps hundreds of people understand their test results and take action.
What You’ll Do:
- Be accountable to our users, building experiences that help them take the next steps toward a healthier life.
- Be responsible for accelerating the growth and engagement of Everlywell’s consumer and enterprise businesses.
- Lead the execution of one or more product and engineering teams focused on driving specific outcomes.
Who You Are:
- Thrives while leading in a fast paced, regularly changing environment. You turn chaos into order. People look to you for guidance when faced with challenges.
- Is most comfortable when there’s too much to do. You aren’t easily overwhelmed and you prioritize tasks naturally. You’re not afraid to focus on one thing at a time when it’s needed.
- Has high dynamic range. You are able to see the big picture but comfortable diving deep into the details. You’re not above rolling up your sleeves and doing the grunt work.
- Loves great products. You are excited by thoughtful design and you appreciate attention to detail and fine craft.
- Shows confidence and humility. You’re able to make fast decisions with the wisdom to change course as soon as it’s needed.
- Is able to collaborate with a diverse group of individuals. You naturally communicate context and you demonstrate strong reasoning behind decisions.
What You’ve Done:
- 5+ years of product management experience.
- Experience taking consumer facing or healthcare products to market and iterating quickly to find product-market fit.
- Experience leading cross functional teams of designers, engineers, and product managers to success.
- A track record of delivering great user experiences that lead to great business results.
- Exceptional communication and presentation skills.
APPLY HERE
by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
AVP-Care Delivery
Remote-USA
About the Role
The Care Delivery Leader is a strategic role responsible for owning the delivery of the organization’s AI Care Solutions portfolio. This position will oversee a $30M-$50M Care AI Solutions delivery P&L, accountable for financial, operational and client experience metrics. The role will also be responsible for deepening and widening the relationship, driving and NPS (experience metrics) across all AI Care Solutions. The Care Delivery Leader will work closely with the Care Solutions Leader to co-own the client relationship, experience, and growth.
A Day in the Life
- Delivery Management and Oversight:
- Own the delivery of the $30M-$50M Care AI Solutions portfolio across clients.
- Directly manage the agent team, which includes both Innovaccer staff and partners (approximately 1,000-2,000 FTEs per $50M in revenue).
- Ensure efficient and effective delivery of the Care AI Solutions, focusing on financial, operational, and experience metrics.
- Collaborate with the Care Solutions Leader to co-own the client relationship, experience, and growth.
- Stakeholder Management and Influence:
- Manage and maintain strong relationships with key internal and external stakeholders, including clients, Care Program Solutions, Customer Success (CS), and Product teams.
- Manage (Financials) and grow (Revenue) client relationships 5-10x over three years
- Influence and work closely with the CS and Product teams to ensure optimal implementation, usage, and efficiency of the Care AI Solutions.
- Serve as an organizational ambassador, demonstrating strong people skills and the ability to motivate and retain both internal and external teams.
- Operational Excellence and Continuous Improvement:
- Drive efficiencies – both process and technology enabled (copilots, tool enhancement)
- Implement and maintain Six Sigma and continuous improvement practices to optimize delivery processes and drive operational efficiency.
- Oversee the financial and operational performance of the Care AI Solutions delivery, including P&L management and revenue growth.
- Establish and monitor key performance indicators (KPIs) to measure the success and impact of the Care AI Solutions delivery.
- Team Building and Culture Development:
- Foster a collaborative and innovative work environment, encouraging teamwork and cross-functional cooperation.
- Attract, develop, and retain top talent, both within the internal team and the partner ecosystem.
- Cultivate a strong organizational culture, emphasizing attention to detail and a focus on client satisfaction.
What You Need
- 15+ years of experience in managing the delivery of healthcare technology or AI solutions, with preferably 5+ years in Healthcare and with a proven track record of success.
- Demonstrated expertise in client and stakeholder management, with the ability to navigate complex relationships and influence cross-functional teams.
- Proficient in P&L management, revenue growth, and financial performance optimization.
- Experienced in leading and managing high-performing teams, with a strong focus on motivation, retention, and culture development.
- Skilled in Six Sigma and continuous improvement methodologies, with the ability to drive operational excellence.
- Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders.
APPLY HERE
by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
Retail Operations Sr. Strategist – Amazon Required
locations
USA – Remote
time type
Full time
job requisition id
R24_223
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
As a Senior Strategist you will be responsible for all aspects of a client’s Amazon business – driving sales, marketing, promotions, new product launches as well as communicating and negotiating with several Amazon.com contacts to grow the client’s traffic, brand awareness, customer conversion, and revenue on Amazon. In essence, the Senior Strategist will act as the general strategist for each client as it relates to their Amazon.com business. The ability to thrive in a dynamic environment will be instrumental to the success of this role. You will work closely with clients and internal stakeholders to develop sustainable and profitable growth strategies.
What you’ll be doing:
- Own and/or support relationships with key clients and decision makers, including C-Level teams
- Manage & grow relationships with all relevant Amazon partners
- Develop and execute strategies to grow our client’s Amazon business, including partnering with relevant internal teams such as Product Development, Marketplace Advertising, Paid Search, etc.
- Develop, communicate, and oversee a comprehensive marketplace retail strategy with a clear understanding of all inputs that impact performance, including but not limited to: demand forecasting; catalog management; content analysis / optimization; operational efficiency; business reporting / retail analytics
- Effectively report on & communicate insights to all relevant stakeholders on client team
- Partner with leadership of other Tinuiti divisions to develop comprehensive marketing strategy for Tinuiti’s Marketplace clients
- Clear understanding of retail and marketplace platforms and functions on Amazon; experience with Vendor and/or Seller Central preferred
- Regularly communicate any & all updates to relevant to the Marketplace Operations line of business, as well as their impact to client and / or agency strategy
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.
Requirements:
- A minimum of two years managing an Amazon business
- Proficient in Excel: Pivot tables, lookups, macros is a bonus
APPLY HERE
by Ronald Barron | Jul 30, 2024 | Uncategorized
About the Role
Paid Search Senior Specialist
locations
USA – Remote
time type
Full time
job requisition id
R24_325
Tinuiti
Senior Specialist, Paid Search
Paid Search Division – Any Location – Full Time
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
What you’ll be doing:
- Complete and support paid search campaigns, including but not limited to account setup, strategy development, organization, and management
- Ability to use reporting, analytics, and trend tools daily
- Campaign set-up: keyword development, ad copy creation & testing, account set-up and restricting, bid and budget management.
- Responsible for all basic tactical execution and campaign audits
- Effectively prioritizes efforts to focus on delivering on the most important things tracks and reports on campaign results, data analysis and participate in weekly client calls
- Plan, design, and operate paid search campaigns: Campaign Launches, Campaign Management, Budget Management, Bid Management & A/B Testing
- Track and monitor reporting of campaign results daily/weekly/quarterly/yearly basis, including Quarterly Business Reviews & End of Year analysis
- Mentor and effectively delegate tasks and responsibilities to junior members on the team.
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.
Requirements:
- 3-4+ years of related paid search work experience
- Client-facing skillset with a strong ability to communicate campaign strategy, performance, and recommendations effectively
- Hands on experience in managing monthly campaign budgets from $75k – $150k+
- Advanced computer skills, particularly Microsoft Excel and PowerPoint and Google Sheets/Docs
- Google Adwords (Fundamentals & Advanced) Certifications, additional certifications a plus.
Special Consideration For:
- Experience working with retail clients or within a retail-focused environment
- Knowledge of YouTube advertising and best practices
- Availability during EST/CST time zones for real-time client communication and collaboration
- Experience working in Google Analytics
APPLY HERE
