Social Media Content Consultant

About the Role

Title: Social Media Content Consultant

Location: New York United States

Job Description:

Job no: 577134
Contract type: Consultant
Duty Station: New York
Level: Consultancy
Location: United States
Categories: Communication

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope.

Consultancy Title: Social Media Content Consultant

Section/Division/Duty Station: Programme Group, Generation Unlimited (YPA) secretariat, UNICEF NYHQ

Duration: 20 December 2024 to 19 December 2025

Home/ Office Based: NYHQ / Remote

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment:

The fundamental mission of UNICEF is to promote the rights of every child, everywhere. Over the decades, UNICEF has worked to protect the rights of children of all ages — from earliest childhood through adolescence – and will continue to deliver for all children and adolescents under the five goal areas of the Strategic Plan. In recent years, UNICEF’s work to support the unique needs of adolescents has gained momentum, as the challenges facing them have come more sharply into view. The second decade of life is a time of tremendous opportunity – but for far too many adolescents, great risk and increasing challenges. 

Building on work across the UN with and for young people, and in line with the UN Youth Strategy, UNICEF in 2018 launched a new global partnership dedicated to skilling and connecting young people, aged 10-24, to opportunities in employment, entrepreneurship and social impact. Generation Unlimited (GenU) is centered on finding new ways to ensure that every young person is in school, learning, training, or employment by 2030 — with a focus on those in the greatest danger of being left behind, including girls, the poorest, those with disabilities, young people on the move and those affected by conflict and natural disasters. This partnership brings together leaders from governments, UN agencies, the private sector, academia, international and civil society organizations, and young people to identify, co-create and scale up innovative solutions to expand opportunities for youth. Young people participate meaningfully in the co-creation of solutions by informing, advising, and helping in implementation every step of the way. 

To drive awareness and advocacy around the youth skills-to-opportunity gap and inspire action to better prepare young people for the future of work and life, GenU’s communications approach involves strengthening its executive thought leadership to drive peer-to-peer engagement and leveraging the reach and influence of its public-private-youth partners. To implement these strategies, GenU requires the services of a social media content consultant who will shape messaging and assets for executive leadership tailored for a diverse set of audiences, monitor results and conversations for community engagement and inform optimized content approach for LinkedIn.

The learnings they share from this work will contribute towards GenU’s advocacy and communications strategy.

The consultant will be offered a 12-month contract paid on receipt of each deliverable as outlined below. This is a remote assignment.

Scope of Work:

Under the supervision of the Communication Manager, the consultant will implement strategic content and community engagement plans for the Generation Unlimited (GenU) leadership team.

In consultation with the GenU leadership team, the consultant will also create content for individual GenU executives to drive peer-to-peer engagement that will support GenU’s work.

They will also track the performance of GenU, its campaigns, and associations with a growing network of partners on social media. These results will be shared with the Communications team to optimize content. 

Content must align with the overall GenU advocacy strategy and perspectives of GenU leadership team, thus requiring coordination with the Front Office, Programmes and Partnerships teams and the Young People’s Action Team as needed. At the beginning of the contract term, the consultant will participate in a session to receive a full briefing from the GenU communications team in person and confirm social media plans.

The consultant will be responsible to:

  • Implement LinkedIn peer-to-peer engagement strategy for GenU executive leadership and coordinate with individual executives to create content on their behalf.
  • Develop social media content for executive channels to engage partners, with a particular focus on LinkedIn.
  • Write stories featuring perspectives on key trends and conversations on youth skills and livelihoods for social media and the GenU website, liaising with the Programmes Team and Young People’s Action Team as needed.
  • Conduct community engagement on LinkedIn, monitoring and responding to queries and responses from GenU channel.
  • Track performance of GenU, its campaigns and association with a growing network of partners on social media, assessing and sharing learnings at the end of the project.
  • Travel to participate in an in-person communications team training and working session at the beginning of contract term.
  • Travel to develop real-time content for the GenU leadership team and support with community management around specified conference.

Terms of Reference / Key Deliverables:

Travel to the UK/Europe for an in-person training at the beginning of contract term. Inform LinkedIn engagement strategy for three GenU executives.

  • Prepare preliminary social media engagement plan and timelines (15 Jan 2025).
  • Create co-drafted audit of GenU leadership presence on LinkedIn, helping identify challenges and opportunities to strengthen engagements (31 Jan 2025).
  • Draft content plan for three executives (six posts each), including recommended content themes (15 Feb 2025).
  • Prepare a report listing key takeaways based on input from GenU leadership team on proposed content opportunities             (30 February 2025)

Develop social media engagement guidelines to facilitate timely and consistent response.

  • Prepare social engagement guide with a list of appropriate responses for partner and peer-to-peer content engagement (10 March 2025).
  • Prepare community engagement report on executive accounts of partners (10 March 2025).
  • Create updated guidelines to respond to queries and comments on partner content and channels (30 March 2025).

Develop social media content for GenU executives, based on inputs from prior consultative meetings, highlighting their perspectives on timely topics and participation in relevant events.

  • Six social media assets (visual and text) created for three GenU executives (two each) featuring their perspectives on timely trends, observances, and milestones based on input from prior consultative meetings (10 April 2025).
  • Six social media assets (visual and text) created for three GenU executives (two each) featuring their participation in timely events and conferences around UN General Assembly, based on input from prior consultative meetings (30 September 2025).

Write stories featuring perspectives on key trends and conversations on youth skills and livelihoods for social media and the GenU website, liaising with the Programmes Team and the Young People’s Action Team as needed.

  • Develop four stories featuring perspectives on key trends and conversations on youth skills and livelihoods for the website and/or social media (15 May 2025).
  • Develop six pieces of content on the Founding Partner’s story, perspective, or product for the website and/or social media (30 May 2025).
  • Work with public sector partners to develop three pieces of content on the partner’s story, perspective, or product for the website and/or social media (10 June 2025).

Travel to COP30 in Brazil to develop real-time content for the GenU leadership team and support with community management around the conference.

  • Ten social media assets (visual and text) created for five GenU executives for live posting at COP30 (19 December 2025).
  • One long-form text story based on GenU’s presence at COP30 (19 December 2025)
  • Report on number of engagements on GenU executive’s posts around COP30 and learnings on collaboration efforts (19 December 2025)

Track annual performance of Generation Unlimited, its campaigns and association with growing network of partners on social media.

  • Deck created with insights on performance of posts created for partners and GenU executives, leveraging their channels, and related engagement efforts (19 December 2025)

Qualifications

Education: 

Advanced university degree (Bachelors) in the area of Communications, marketing, design, innovation, social science, or other related degree.

Work experience:

Knowledge/Expertise/Skills required *: 

  • At least 3 years of work experience including internships and apprenticeships in graphic design, digital storytelling, executive thought leadership.
  • Expert level designer and user of graphic and video design software such as Canva, Adobe Illustrator, In-Design, InVideo, Adobe Premiere, Final Cut Pro.
  • Experience in using scheduling and analytics software such as Hootsuite, Talkwalker.
  • Experience developing strategic social media engagement plans and creating graphic content for diverse stakeholders, such as youth platforms, governments, civil society organizations or businesses.
  • Experience developing thought leadership content for executives on social media.
  • Experience with treatments for social media platforms including Facebook, Twitter, Instagram, YouTube, and LinkedIn.
  • Ability to manage multiple priorities within specified timeframes, across multiple teams and time zones. 
  • Fluency in English is required. knowledge of another official UN language or a local language is an asset. 

Requirements:

Completed profile in UNICEF’s e-Recruitment system and

– Upload copy of academic credentials

– Financial proposal that will include/ reflect :

    • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
    • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
    • Any other estimated costs: visa, health insurance, and living costs as applicable.
    • Indicate your availability

– Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

– At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

– Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

APPLY HERE

Senior Product Designer

About the Role

Title: Senior Product Designer, AI Powered Experiences

Location: Remote

Job Description:

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it’s therapy, coaching, medication, or beyond-tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for a Senior Product Designer who will help us thoughtfully explore how to integrate AI technology into our platforms.The ideal candidate will bring a unique background that enables Spring to adopt the latest technologies and envision new AI powered experiences. This role has an opportunity to truly shape the future of mental healthcare by shipping experiences that have never been possible before. 

What you’ll be doing

  • Consider how to leverage AI to improve the comfort, empathy, and accessibility of Spring’s user experiences.
  • Conduct and analyze usability studies to determine how AI powered features can meet user needs and enhance mental health journeys. 
  • Champion trust and safety to embed ethical considerations in all AI-driven features. Advocate for user-friendly privacy features that reinforce trust, ensuring that AI-powered experience feels secure, respectful, and ethically sound.
  • Contribute to a modular design system to streamline the expansion of AI powered features, ensuring a consistent and cohesive experience across the platform.
  • Contribute to emerging AI strategy and POV. Stay up-to-date on advancements in AI/ML, and their potential application to the mental health space, to inform and shape the roadmap for future user experiences.
  • Partner closely with product, engineering, data science, and customer support to identify and ship meaningful and measurable impacts on Spring’s experiences in alignment with Spring’s product strategy.
  • Hone in on the most important and impactful problems to solve and how to solve them. Ship high quality MVPs and stand up totally new products. 
  • Design solutions to test hypotheses and gain signals for further improvements.
  • Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.
  • Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.

What success looks like in this role:

  • Impact on product and business metrics: Increase Spring’s key company metrics
  • Impact on design metrics: Maintain or increase Spring’s high system usability scale (SUS).

What we expect from you

You’ve worked for 5+ years in product design capacity at a technology-driven organization with product managers, data scientists, and engineers, contributing to and leading the design of product experiences with a metrics-driven approach to design.

Previous experience that makes you the right fit to work on AI powered experiences

  • Up-to-date knowledge of recent advancements in AI technologies relevant to mental health.
  • A proactive interest in applying emerging tech thoughtfully and responsibly to enhance user engagement and support.
  • A nuanced approach to designing for a diverse user base, ensuring conversational flows and interactions respect and reflect users’ various backgrounds, experiences, and potential mental health sensitivities.
  • Proven track record of designing products with user trust and safety at the forefront, especially in sensitive areas like mental health. This includes understanding how to design features that reduce user anxiety, convey privacy, and encourage transparency around data usage.
  • Familiarity with ethical considerations around AI application. 

Impact Driven

  • Portfolio work that demonstrates your experience transforming product objectives into solutions that are impactful to the business and users and that showcases work that demonstrate your ability to work on AI powered experiences. 
  • Work with UXR and your team to identify and understand strategic opportunities. Hone in on the most important and impactful problems to solve and how to solve them.

Collaboration & Communication

  • Strong working relationship with engineers and technical understanding
  • Experience partnering closely with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders such as Customer Support, Marketing and Sales, to create and deliver on a shared vision of success.
  • Strong communication skills for articulating, discussing, and advocating for design decisions across the team, cross-functionally and to leadership. High quality documentation and guidance.
  • Team-player mindset: what’s good for the team is good for individuals.

Ship Iteratively 

  • Solve problems with purpose and urgency. Hold yourself accountable to ambitious yet realistic timelines with high-quality deliverables. 
  • Ability to give engineers guidelines so that they can move forward without fully completed designs.
  • Use qualitative and quantitative data to experiment and evaluate hypotheses and make decisions quickly.
  • Able to balance detailed design tasks with a high-level vision, considering both immediate and long-term project goals.
  • Skilled in creating high-fidelity prototypes and conducting usability testing, with a track record of improving user experiences based on testing 

Deliver high quality designs

  • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards.
  • Skill in designing user journeys that consider a user’s mental state and emotional journey, using empathy mapping to anticipate user needs at each touchpoint. They should have experience in designing intuitive pathways for users who may be in distress or unfamiliar with mental health resources.
  • Comfortable using and contributing to Design Systems. Experience applying a systematic approach to design that enables generative/variable outcomes.
  • Excellence in: information architecture and interaction design. Expertise with Figma and prototyping.
  • Multiple examples of your ability to design best in class user interfaces. 
  • Love for design: you’re not satisfied with the status quo and always think of ways to improve.

Above all, you are empathetic, genuine, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make. 

Nice to have

  • Experience prototyping motion to improve experiences
  • Conversational copywriting
  • Previous experience design messaging/chat experiences
  • Excitement about mental health
  • Has worked for a B2B2C company model
  • Front-end development skills

APPLY HERE

Material Artist

About the Role

Title: Material Artist

Location: Remote (United States)

Job Description:

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution.

About the Job:

We are looking for technical Material Artists with game development experience to join our architecture visualization team and help create high quality environment art assets and scenes. Candidates should have an exceptional understanding of form, shape, structure, color, detail, and silhouette in regard to modeling and texturing along with experience developing and editing procedural and system based materials. They are the types of artists that prefer Substance Designer instead of Painter and have a strong working knowledge of procedural material systems and a passion for authoring technically creative and systematic solutions.

Higharc is fully remote; this role can sit anywhere in the continental US.

  • Candidates must submit an online portfolio, and may require an art test*

Responsibilities:

  • Create and refine detailed photo-realistic and representational materials that are visually and technically industry leading
  • Create benchmark art assets and best practices guides
  • Ensure that material assets meet the performance and memory requirements
  • Develop procedural and system based materials required for rendering physically based game interactive environments
  • UV layout for tiling and 0-1 mapped textures
  • Contribute to improvement of environment art pipelines and asset quality

Requirements:

  • 3+ years professional experience creating high quality, game ready environment assets
  • Have shipped at least 1 major game title using level creation tools like Unreal Editor/Engine
  • Can demonstrate an incredible portfolio with the best examples of realistic materials and texture systems
  • Expert knowledge of PBR based realistic texture/material pipelines and toolsets (including Adobe Photoshop, Substance Designer)
  • Solid understanding of procedural texturing techniques and HDR pipelines
  • Able to work independently to a high level of quality solving visual and technical challenges
  • Self-driven with strong communication skills and are comfortable working in an environment of honest feedback and iteration
  • Detail focused with an eye toward accuracy and consistency with the ability to build accurate material assets from physical samples or reference images
  • Experienced managing texture and shader efficiency
  • Proficient in UV layout and lightmap authoring and editing
  • A passion for interior and architectural design

APPLY HERE

Adjunct – Game Design and Production

About the Role

Title: Adjunct – Game Design & Production

Location: Philadelphia United States

Job Description:

About Drexel University

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Adjunct – Game Design & Production

Apply now Job no: 504254

Work type: Part-Time

Location: University City – Philadelphia, PA

Categories: Drexel University, Westphal College of Media Arts & Design

About the Antoinette Westphal College of Media Arts & Design:

The creative heart of Drexel University, the Antoinette Westphal College of Media Arts & Design trains the next generation of scholars, thinkers, makers, and doers in the fields of media, entertainment, design, and the visual and performing arts. Westphal offers 18 undergraduate and nine graduate majors, housed in award-winning facilities that encourage collaboration across creative disciplines. At Westphal, we reimagine the role of design, media, and the arts in building a better future. Our programs challenge students to center sustainability, access, and equity in their approaches to art, fashion, architecture, gaming, entertainment, and scholarship. Through experiential learning, studio-based curriculum, and Drexel’s widely-recognized Cooperative Education program (co-op), our students are uniquely positioned to face the world’s challenges and define the creative careers of the 21st century.

About the Program

Drexel’s Game Design & Production major, nationally ranked as a top program by multiple organizations including the Princeton Review, provides students with a strong, broad-based foundation in digital design and content creation skills in a team project environment. The major supports careers in any industry that wants to speak the language of real-time interactive games. Beyond the obvious entertainment sector of PC, mobile, or console games, graduates from the program can move into any industry in support of simulation, training, marketing, communications, and education.

Students try on a wide variety of roles in game development, from idea to reality, in art and code, discovering the skill areas that they want to pursue. They are advised to focus their minors, elective courses, and team experiences as they progress through the program. The intent is for students to have a T-shaped skillset: broad familiarity in multiple areas with one or two areas of specialty. Students begin making game assets and games in their first terms as freshmen and continue making team-based game projects both small and large throughout their plan of study. Every project enables students to experiment and refine their experience in the many roles required to produce a finished game.

Courses in Drexel’s program evolve in response to industry trends and on-demand special topic courses are utilized to rapidly respond to student and industry developments. Gaining familiarity with rapidly changing industry-standard tools is important but it’s equally important to be prepared to transfer skills in one tool into a different tool of the same type – to be able to move from a 3D modeling tool like Blender, to 3DS Max, to Maya, or to a proprietary in-house tool you can’t touch until you’re hired by that specific company. Drexel’s program encourages students to become comfortable as tool-agnostic creators.

Job Summary

The adjunct faculty member will employ a variety of strategies to foster student artistic development, learning and discussions, as well as encourage active learning in all students, maintain proper course-related records, evaluate student work and provide students with feedback as to the progress toward meeting the objectives of the course. Each adjunct faculty member is responsible for effectively teaching students in the assigned classroom or remote settings. Each adjunct faculty member is responsible for effectively implementing the mission of the Game Design & Production program, part of the Department of Digital Media. Responsibilities may include teaching days, evenings, or nights, with the potential for online only, in-person only, or a combination of both.

Adjunct positions may include foundation courses for first-years, core skill classes, advanced courses, or special topics courses proposed and developed by the adjunct or other faculty. Currently the program teaches primarily using Unity, Maya, and the Adobe CC suite, including Substance, but Unreal and other tools are common in the program. Some courses are more flexible for student to choose tools, like for team projects, while others can adapt to the experience or preference of the instructor.

Teaching face-to-face at Drexel’s Philadelphia campus is the default, but there are opportunities for the right candidate to teach remotely from elsewhere in the US.

Drexel’s Game Design & Production is particularly interested in candidates with experience in diversity, equity, and inclusivity efforts as well as diverse professional experiences to bring a wide range of voices and perspectives into the classroom and support a more diverse, equitable, and inclusive community.

Essential Functions

  • Teach required number of credit hours per quarter based on their contract.
  • Teach studio, lecture, and/or practicum courses per their contract.
  • Teach in the format and schedule as assigned.
  • Teach specific technical and/or theory topics in game development and production.
  • Plan and provide instructional experiences that reflect an understanding of the philosophy, objectives, and curriculum of the program.
  • Evaluate student achievement of curricular objectives/outcomes.
  • Maintain communication with the program director regarding any course or student issues.
  • Utilize existing University systems for course and student data and communication management. Training is available in multiple systems, like Blackboard Learn, Office 365, and Zoom.
  • Perform other similar duties as assigned.

Required Qualifications

  • Minimum of a Bachelor’s Degree in Game Design, Development, Art, Programming or related field.
  • Minimum of 3 years of teaching and/or professional experience.

Preferred Qualifications

  • Advanced degree in related field.
  • 3 years professional game development experience with one or more published titles.
  • Proven record of over 3 years of teaching and/or mentorship experience.

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AI Data Collection Contributor

About the Role

Title: AI Data Collection Contributor

Location: Remote United States

Job Description:

This is NOT a fulltime job. This is project based, contract work ONLY.

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

About the Opportunity

We are looking for United States based professionals for data collection projects. You will get to play a key role in enhancing AI and machine learning technologies, ensuring they reflect a broad spectrum of voices and experiences. This a great flex-time, contract, work from anywhere, project based opportunity.

We are looking for DIVERSITY in our US based workers:

  • All gender and identities
  • All ages from 18 years old and up
  • All English speaking (native and non-native)
  • All abilities and inclusive of disablities
  • All ethnicites

What You’ll Do:

  • Data collection:
  • Listen to recordings
  • Image and video recordings
  • Data entry
  • Answer survey questions
  • Follow guidelines and instructions accurately
  • Meet deadlines

Qualifications

  • Location: Must be located in the United States and eligible to work in the US.
  • Language: Basic understanding of English
  • Technical: Access to smartphone, computer, or tablet with internet connectivity
  • Attention to detail: Read and understand instructions

APPLY HERE

Website Administrator

About the Role

JOB TITLE: Website Administrator

Location: Baltimore United States

Job Description:

REPORTS TO: Director of Marketing Operation

DEPARTMENT: Marketing

LOCATION: U.S. Remote

SALARY RANGE: $75,000-85,000

JOB OVERVIEW

We are seeking a skilled and detail-oriented Website Administrator with expertise in HTML, CSS, JavaScript, and PHP. The ideal candidate will be responsible for managing and maintaining our website content and functionality, ensuring optimal performance and providing technical support. You will play a crucial role in website development, customization, and performance tracking to help improve user experience and meet our business objectives.

COMPANY BACKGROUND Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

RESPONSIBILITIES

  • Website Management: Manage, update, and maintain our website built on Craft CMS ensuring uptime, speed, and security.
  • Content Updates: Collaborate with content creators to publish, update, and organize content on the website while ensuring SEO best practices.
  • Website Development: Develop and enhance website features using HTML, CSS, PHP, and JavaScript. Collaborate with designers and content creators to implement new functionalities and optimize existing features.
  • Performance Monitoring: Utilize Google Analytics and other tracking tools to monitor website traffic, behavior, and performance. Provide regular reports on key metrics, user trends, and recommend actions for improvement.
  • Troubleshooting & Technical Support: Identify and resolve technical issues that affect website performance and user experience. Offer timely support and training to internal teams for website-related queries.
  • Security: Ensure website security through regular updates, patches, and implementation of best practices for data privacy and protection.
  • Testing & Optimization: Perform quality assurance testing to identify bugs or issues. Optimize websites for speed, usability, and search engine rankings.
  • Third-party Integrations: Manage and implement third-party tools and APIs that integrate with Craft CMS, including Google Analytics, Pardot, and Salesforce.

QUALIFICATIONS

  • 1-3 years of experience in website administration and development.
  • Knowledge of HTML, CSS, JavaScript, and PHP and responsive web design principles.
  • Experience with Google Analytics, data interpretation, and implementing SEO best practices.
  • Excellent troubleshooting skills, with a keen eye for detail and the ability to work under tight deadlines.
  • Ability to work collaboratively with designers, marketers, and external developers.
  • Understanding of web security protocols and compliance with best practices.
  • Familiarity with version control systems such as Git.
  • Experience with RESTful APIs and integrating third-party services.
  • Basic knowledge of server management and deployment.
  • Understanding of user experience (UX) and user interface (UI) principles.

PHYSICAL JOB REQUIREMENTS

  • N/A

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