Social Media Marketing and PR

About the Role

Title: Social Media Marketing & PR (Remote)

Location: United States – Remote (any location)

Type: Part-Time

Category: Marketing

Job Description:

$16.00 – $22.00 / hr

About Us

We’re a Local Marketing and Advertising Agency, located in Nashville, TN. We’re growing fast, and we expect our people to manage themselves. Our best fit will be a self-starter, regardless of the background.

We push hard. We like to win awards. We expect everyone to clock the hell out and spend time with friends and family.

Over time, this position may grow and change. There is certainly opportunity for advancement.

Requirements

  • Great client interaction skills
  • 3+ years experience in social media field
  • Experience including but not limited to Facebook, LinkedIn, X, TikTok, Instagram, YouTube, Pinterest
  • Knowledge of social media and analytics software (Sprout Social, Hootsuite, Raven Tools, Google Analytics, Facebook Business Manager, etc.)
  • Working knowledge of social media paid advertising campaigns including Facebook, LinkedIn and Twitter
  • Ability to blog about social media and come up with topics for blogs
  • Strong understanding of user-generated content management, content marketing and reputation management
  • Strong, professional written and verbal communication skills
  • Strategic content creation and excellent writing skills
  • Ability to work independently and in a team environment
  • Exceptional time management skills including the ability to handle multiple clients with changing priorities
  • Knowledge of public relations and best practices (pitching, writing releases, etc)
  • Working knowledge of Canva
  • Experience with ‘brand voice’, and ability to quickly context-switch between speaking for one brand vs another
  • Experience with or willingness to learn AI for various tasks including content creation and customization

Nice to Have

  • Full Service Agency Experience
  • Event planning experience
  • Knowledge of the hiring process (for potential internships)
  • Working knowledge of Adobe CS
  • SEO / PPC management experience
  • Copywriting skill and experience
  • Experience with Buyer or User Personas
  • Go High Level experience

Daily Responsibilities

Social Media Management

  • Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries
  • Create and schedule timely and engaging content optimized for platform used and intended audience
  • Send social content to clients for approval
  • Monitor sites for customer service opportunities and initiate conversations on behalf of the client
  • Analyze and report social media actions on a monthly basis for successes and new opportunities
  • Stay current with social media trends and tools (listening to podcasts, reading blogs, attending Twitter chats, etc)
  • Continue to refine and define our social marketing process
  • Interact on behalf of clients and team members in various social profiles

Public Relations

  • Create media lists for various industries
  • Write and edit press releases (as needed)
  • Pitch releases to media
  • Set up releases in PR Web

Content Marketing

  • Researching and finding latest trends
  • Coming up with topics for social media and press releases
  • Occasional blog writing

Design and Video

  • Design elements for social media
  • Video editing for social media
  • Design newsletters
  • Design Ads and/or images for blogs, websites, and other client assets
  • Follow Art direction from client and/or lead design

APPLY HERE

Creative Director

About the Role

Title: Creative Director

Location: Remote (USA)

Job Description:

Craft Meets Comfort. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, Siena, and Cloverlane products and we continue to invest in new categories to broaden our offerings and address our customer’s needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

This is a fully remote position. To be considered for this opportunity you must reside within and have the right to work in either the United States

About the role:

In this newly created position, Resident is looking for a Creative Director to join our in-house creative team, Resident Creative, reporting to the VP, Brand & Creative and working directly with our brand and growth teams. The Creative Director is responsible for delivering best in class photo and video content that includes the full range of direction and expertise from pre-production to final delivery

Responsibilities:

  • Develop and Execute Creative Vision: Lead the creative strategy for all photo and video content across brand platforms, ensuring alignment with brand identity and market trends within the interior furnishings space.
  • Oversee Production: Manage all aspects of photo and video shoots, from concept development to post-production, ensuring high-quality outputs that resonate with target audiences.
  • Collaborate with Cross-Functional Teams: Work closely with internal clients to ensure creative assets effectively support business goals and campaigns.
  • Trend Analysis and Innovation: Stay ahead of industry trends in furniture, interior design, and lifestyle marketing to create innovative and engaging content.
  • Team Leadership: Guide internal and external creatives, including photographers, videographers, stylists, and editors, fostering a collaborative and high-performance work environment.
  • Optimize Creative Processes: Evaluate and enhance workflows for photo and video production, ensuring efficiency, consistency, and scalability across all projects.

Skills/Qualifications:

  • Proven Experience: 7+ years in creative leadership roles, with a strong portfolio showcasing expertise in photo and video production for lifestyle or home furnishing brands.
  • Industry Knowledge: Deep understanding of the bedroom, furniture, and interior furnishings market, including aesthetics, trends, and consumer behavior.
  • Technical Expertise: Proficiency in tools like Adobe Creative Suite, and familiarity with video production and editing software.
  • Leadership Skills: Demonstrated ability to lead and inspire creative teams, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Feedback and Organizational Expertise: Strong ability to manage and incorporate feedback from multiple stakeholders while maintaining organization and ensuring timely project delivery.
  •  Education: Bachelor’s degree in graphic design, Marketing, Fine Arts, or a related field, or equivalent experience in a relevant discipline.

APPLY HERE

Product Designer

About the Role

Title: Product Designer

Location: Remote US

Job Description:

Amount is the premiere digital transformation partner for financial institutions committed to the future of banking and to creating safe and personalized customer experiences that help people better manage their financial lives. Our fully integrated and flexible platform is built on years of digital lending experience, enabling digital agility within months and a full suite of end-to-end consumer, small business and embedded finance solutions that fit the way people want to bank.

Inclusion, diversity, and belonging are core to Amount’s values, and we believe they are more than words, they are actions. We support our commitment to these ideas by empowering intrepid engagement and learning, increasing diverse representation, and fostering a culture where everyone can bring their full self to work without regard to differences. We look for people who embrace this culture.

A DAY IN THE LIFE:

As a Product Designer, you will embark on a journey of innovation and creativity, collaborating with cross-functional teams to shape the next generation of financial products. Your day will involve diving into understanding our users’ needs and pain points, translating insights into compelling design solutions, and driving the design of our products. From concept to implementation, you’ll play a pivotal role in delivering exceptional user experiences that set our products apart.

Team: Work across multiple teams serving distinct user groups: applicants, business admins and back office associates.

Reporting: Reporting to Ryan Page, VP of Product Design (get to know Ryan HERE)
Base Salary: $99,000 – $132,000

Benefits & Perks: Check them out HERE!

WHAT WE’LL TRUST YOU TO DELIVER:

  • User-Centric Design: Champion user-centered design principles by conducting thorough user research and ensuring the seamless integration of user feedback throughout the design process.
  • Product Vision: Work closely with product managers and stakeholders to understand and shape our product vision and translate it into engaging and intuitive design solutions that align with business goals.
  • Interactive Prototypes: Develop interactive prototypes to illustrate and validate design concepts, ensuring effective communication with development teams.
  • Collaboration: Collaborate with a team of designers, providing perspective, insight and furthering a creative and collaborative design culture.
  • Design Systems: Contribute to the ongoing development and maintenance of design systems, ensuring consistency across products and scalability for future initiatives.
  • Stakeholder Engagement: Effectively communicate design decisions and rationale to both internal stakeholders and development teams, fostering a shared understanding of design objectives.
  • Adaptability: Demonstrate adaptability and resilience in a fast-paced environment, continuously iterating on designs based on feedback, user testing, and evolving project requirements.

WHAT YOU LIKELY BRING TO THE TABLE: 

  • Experience: Minimum of 3 years of experience in product design, with a strong portfolio showcasing your design process, problem-solving skills, and the impact of your work on end-users.
  • Expertise: Proficiency in industry-standard design tools, a deep understanding of UX/UI principles, and the ability to create effective and highly functional designs.
  • Collaborative Spirit: Proven experience working collaboratively with cross-functional teams, product managers, and developers, with the ability to communicate design rationale effectively.
  • Financial Industry Knowledge: A strong understanding of the fintech landscape and financial products is highly desirable.
  • Innovative Mindset: A passion for staying abreast of industry trends, emerging technologies, and a commitment to incorporating innovative design methodologies into your work.

APPLY HERE

Senior Cloud Platform Manager

About the Role

Title: Senior Cloud Platform Manager (MedInsight)

Location: United States

Job category: Information Technology

Requisition number: CLOUD009071

Full-time

Job Description:

Company Overview:

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence.  Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary:

We are seeking a highly skilled and experienced Senior Cloud Platform Manager to join our dynamic Product Development team. This role is pivotal to advancing our MI Health Cloud infrastructure, serving as both a strategic partner to executive-level business & technical decision-makers and an impactful individual contributor. This role is responsible for architecting, building, and securing MedInsight’s cloud infrastructure; resolving blockers and escalations; and managing resource orchestration to deliver on our client commitments. This role will partner closely with MedInsight’s IT and Security Operations Team to ensure we maintain a secure and compliant environment. The ideal candidate will possess a deep understanding of Azure and Databricks technology stacks and foster a culture of high-quality code and engineering processes.             

Position Responsibilities

  • Strategic Stakeholder Engagement: Serve as the primary point of contact for stakeholders, providing strategic insights and direction on cloud infrastructure, provisioning, and engineering best practices to align with business goals.
  • Cloud Solution Leadership: Lead the design, implementation, delivery, and maintenance of scalable and secure solutions on cloud platforms such as Azure and Databricks, ensuring they meet organizational needs.
  • Cross-functional Collaboration: Collaborate with cross-functional teams to understand, translate, and break down functional and technical requirements into actionable inputs for the product roadmap, ensuring alignment and clarity on a quarterly basis.
  • Performance and Compliance Oversight: Oversee the performance, reliability, and security of cloud environments, ensuring compliance with industry standards, regulations, and best practices.
  •  Lifecycle and Support Management: Lead and oversee the platform engineering execution lifecycle (planning, scheduling, building, testing, deploying, documenting), ensuring that engineering activities are completed on time, on budget, with proper engineering practices and quality processes.
  • Technical Blocker Resolution: Lead the iterative design and implementation process of the product roadmap, managing and resolving technical blockers and escalations to ensure timely and effective solutions.
  • Team Development and Management: Build and manage a team of engineers and architects, guiding the development of features, services, and infrastructure across web apps in a multi-tenanted, distributed system at scale, while coaching and mentoring direct reports for career growth and fostering a culture of continuous improvement and innovation.
  • Best Practices Implementation: Develop and implement best practices for cloud architecture, automation, and engineering processes to drive quality, meet SLAs, and ensure efficient delivery of cloud services.
  • Resource Optimization: Monitor and optimize cloud resource utilization to ensure cost-efficiency and performance, continuously driving improvements across platform performance while remaining accountable against identified KPIs and OKRs.
  • Vendor and Budget Management: Manage vendor contracts and capacity commitments, oversee platform budgeting activities, and ensure effective planning, managing, and measuring of work to stay within budget constraints.

Requirements:

  • At least 7 years of engineering experience and demonstrated knowledge of cloud infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) technologies (Azure and Databricks, preferred)
  • At least 2 years of engineering management experience
  • Proven experience in designing and implementing scalable, secure, and high-performance cloud solutions in a multi-tenant environment
  • Proven experience with platform engineering automation lifecycle, leveraging infrastructure as code (IaC), configuration management, orchestration, DevOps CI/CD technologies & lifecycle, modern patterns, APIs, and site reliability engineering concepts
  • Excellent analytical and problem-solving skills, with the ability to balance long-term, strategic thinking with short-term planning & delivery
  • Adept at writing & reviewing code and technical documents and triaging & troubleshooting bugs
  • Strong leadership and team management skills, with a track record of mentoring and developing engineering talent
  • Strong communication and interpersonal skills, with the ability to influence and collaborate with executive-level stakeholders
  • Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment
  • Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field is preferred
  • Relevant certifications in Azure, Databricks, or related technologies are a plus
  • Healthcare / life science industry experience is desire

APPLY HERE

Service Desk Incident Coordinator

About the Role

Title: Service Desk Incident Coordinator – Remote or Hybrid

Location: Lincoln United States

Job Description:

Description

Service Desk Incident Coordinator – Hybrid or Remote (Corporate Information Systems)

25 Amica Way, Lincoln, RI 02865

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.

This role does not currently offer employment visa sponsorship.

Position Summary:

Our Lincoln, RI office is seeking a Service Desk Incident Coordinator who performs the tasks necessary to support activities within the incident management process. They will follow and monitor the process to quickly restore normal service operation to minimize the impact to business operations.

Salary and Work Schedule:

This is a full-time position based on a 37.5-hour work week. The starting annual salary is between $75,484 – $113,823 based on level of previous experience.  In addition, hired applicants will be eligible for the company’s annual variable incentive paid based on company performance.

This role is open to full-time remote work, or hybrid onsite in our Lincoln, RI office. This role is required to handle off-hours support. Our normal business hours are 8am – 5pm Eastern Time.

This posting is anticipated to be closed on February 7, 2025.

Responsibilities:

  • Chair and document Incident bridge calls ensuring continuous collaboration with support teams, with the goal of driving towards resolution, and keeping Stakeholders and Management informed about the progress of service restoration.
  • Assist with the coordination of potentially impactful incidents, both critical and major. This includes assigning or escalating non-critical incidents to support teams and involving management escalation, as necessary.
  • Monitor, examine, and analyze Service Desk incident queues, system alerts and escalations to identify possible trends or outages.
  • Coordinate with involved teams to thoroughly document the incident and ensure problem management is initiated to identify the root cause in preparation for Post Incident Reviews and Retrospectives.

Actively monitor and report on service level targets (SLT) while implementing continuous improvement initiatives to enhance service performance and reliability.

  • Understand the dependencies of technical systems on one another and the impact to the business should one or more become unavailable.
  • Demonstrate ability to lead and inspire others by providing direction, guidance and mentorship while maintaining high attention to detail and proactively following up.
  • Act as a liaison with Teams, Service Owners, and Managers of all technical domains to ensure swift resolution of critical customer issues, major service interruptions and customer impacting events within service targets.
  • Coordinate triage efforts by assembling targeted support groups for High and Critical priority incidents that disrupt or negatively impact Business Applications and Services, including after normal business hours.
  • Contribute to the activation of the Critical Incident procedure when relevant and coordinate the restoration of impacted service(s) while ensuring that the incident is documented and logged appropriately.
  • Communicate to Stakeholders, IT Management, Business Partners, and end-users for all Critical Incidents including initial notification, ongoing status, and resolution about the impact to business operations.
  • Facilitate the resolution of priority 1 and 2 impactful incidents and incidents exceeding standard Service Level Targets (SLT).
  • Carry out respective reporting for the Service Desk to be shared with Management.
  • Attend and participate in weekly Change Advisory Board (CAB) to review and discuss concerns with upcoming changes or releases and communicate impactful changes to the Service Desk. Also, when appropriate, work with the ITSM team to rectify concerns.
  • Apply ITIL best practices to continuously and proactively utilize data, metrics, open feedback, and retrospectives to analyze incidents and alerts aiding in making operational decisions to resolve major service interruptions and continuously improve the incident management process. This includes identifying patterns and trends from multiple data sources with the goal to reach progressively better outcomes.
  • Create knowledge (i.e., workarounds, process, best practices) with repeatable procedures that help reduce the number of incidents.

Requirements:

  • Bachelor’s degree and 6+ years of Service Desk or Incident Management experience with a minimum of 2 years of Incident Coordinator experience or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
  • Ability to gather, analyze, and assist in identifying facts needed to determine possible root cause.
  • Possess a high degree of patience and skill under pressure.
  • Excellent interpersonal, organizational, and customer service skills with ability to communicate effectively at all levels.
  • High proficiency with current version of Windows, Jira/Confluence, and MS Office applications, including MS Teams, Word, and Excel.
  • Experience in IT Service Management platforms such as BMC Remedy, ServiceNow, etc.
  • Action-oriented with the ability to use time effectively and efficiently, focusing on important or urgent priorities while being able to shift focus quickly.
  • Exhibit strong organizational and multitasking skills.
  • Excellent verbal and written communication skills with the ability to effectively use technical, business-friendly, and non-technical terms depending on the situation. Must be technically literate and be able to articulate technical issues in a meaningful way to both technical and non-technical teams, Stakeholders, and Management.
  • Committed to providing exceptional customer service and ensuring high customer satisfaction in challenging situations with a dedication to inspiring and guiding others to achieve the same standards.
  • Hold, actively pursuing or willing to pursue ITIL certification.

APPLY HERE

Frontend Software Engineer

About the Role

Title: Frontend Software Engineer (Remote)

Location: Remote within the United States

Job Description:

At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire, and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to “Change the world to value skills over pedigree. This position is full-time and Remote within the United States.

As a Frontend Engineer, you will be pivotal in HackerRank’s mission to “Accelerate the World’s Innovation.” You are excited to impact the lives of millions of developers as you build the platform for them to showcase their skills and get hired. We’re responsible for creating the world’s leading technical interview platform. We believe in “Extreme ownership,” and you’ll have immense ownership of products and engineering.

Your work will directly impact the lives of millions of developers as you build the platform for them to showcase their skills and get hired. You will be responsible for building systems that back the screen, interviews, and other product lines and building the best developer experience for each of our products. You’d be working on helping us scale our products to handle over 100K concurrent users to support significant country-wide remote hiring events. As part of this, you must also build a platform to provide world-class developer experience (Coding editor, Autocomplete, Linting, Ability to run code quickly, etc.) on the cloud at scale. Along with all of this, you will also be responsible for mentoring interns and delivering essential product and tech initiatives.

You will be working on:

  • Partnering with product designers and product managers to build and improve workflows and user experience for various personas like Interviewer, Candidate, Recruiter, and Hiring Manager
  • Building uniform software front-end components that are pluggable and can be used across the organizations for various offerings.
  • Understanding key web performance metrics for the product and striving to improve it on a regular basis.
  • Actively participate in setting up good standards and conventions for front-end engineering and also review code for quality. We believe a good code is like good karma; it goes a long way.
  • Collaborating with the engineers across the team for organization-wide initiatives, with the mission to improve software quality and user experience on a regular basis
  • Mentoring budding Engineers and Interns

We are looking for:

  • Strong, self-motivated individuals looking to learn and contribute to key product and tech initiatives.
  • Overall 2+ years of expertise in JavaScript-based UI Frameworks, with a strong preference for ReactJS
  • We also expect you to be good with fundamental Javascript, someone who is willing to admit I don’t know Javascript – https://github.com/getify/You-Dont-Know-JS
  • Good hands-on practical knowledge of HTML and CSS
  • Experience with frontend toolings like Webpack, babel, etc
  • Hands-on experience in frontend debugging and testing
  • Keen attention to quality, someone who has set or used  good coding standards for front-end development
  • Good knowledge of various browser environments, compatibility, and any experience in building a multiscreen app is a bonus
  • Eye for detail and metrics-driven, especially around Web Performance and Optimization

Nice to have: 

  • Fullstack experience is a plus (Ruby)
  • Understanding of frontend security
  • Exposure to other frontend frameworks besides ReactJS
  • Knowledge of backend APIs and technologies
  • Exposure to typescript is a plus
  • Experience in a fast-paced environment

APPLY HERE