by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Part-Time Graphic Design Assistant
The Cognella Academic Publishing imprint of Cognella, Inc. is immediately seeking a part-time Graphic Design Assistant to join our fast-moving and close-knit publishing team and to provide essential support for our forthcoming textbooks. In this position designers are responsible for the preparation of pre-press and marketing files for the covers of our academic textbooks and may additionally be given the opportunity to engage in designing cover art for some titles.
The ideal candidate will be driven and detail-oriented, possess strong technical skills, and have a proficiency in advanced editing and design software (namely the following Adobe Creative Suite software: InDesign, Illustrator, and Photoshop). They should be able to learn new software programs and processes quickly, possess a passion for design work and a keen eye, and have the drive and direction to complete their work thoroughly, efficiently, and on time. This position requires someone with a collaborative spirit and get-it-done attitude. This is an amazing opportunity to learn and grow a career at the intersection of design and publishing in a thriving entrepreneurial environment.
Responsibilities
- Produces error-free, print-ready, and digital-use cover files for books
- Optimizes files and performs QC checks on output
- Enters accurate data in project recordkeeping systems and maintains proficiency in comprehension of reports and other tools needed to track assignments and priorities
- Adjusts images (cropping, retouching, refinishing) and type (kerning, tracking, word spacing) where needed
- Troubleshoots file issues when indicated by printers (e.g., font display, file setup, bleed, color profile), communicating clearly and quickly with external vendors
- Supports our marketing team through the design and creation of print collateral materials for specific books and events
- Assists in the creation of digital marketing materials for web and email utilization
- Liaises with other internal teamsincluding licensing, marketing, creative, and order fulfillmentat varying points and clearly communicates status updates and questions
- Cross-trains on additional print file finalization types for our Custom Publishing imprint
- Troubleshoots technical issues as they arise
- Updates project tracking database and keeps records up to date
- Performs cross-checks on covers for accuracy and correctness
Qualifications
- High level of proficiency using computer software that includes Adobe Creative Suite (CC) with an emphasis on InDesign, Illustrator, and Photoshop
- Ability to work well in an environment of rapidly changing priorities and to meet or exceed deadlines
- Highly effective handling of print processes (CMYK v. RGB, vector v. raster, spot color v. process, bleed, trim, typesetting)
- Professional demeanor paired with strong interpersonal and communication skills (written and verbal), including the ability to present information clearly one-on-one and in group settings
- Above average capacity for organization, time management, and multi-tasking, along with the ability to balance multiple priorities simultaneously
- Willingness to adapt to fast-changing processes and procedures that improve efficiency
- Ability to work cohesively and productively with colleagues
- Superb attention to detail
- Strong troubleshooting skills
- Motivation to work independently
- Ability to commit to part-time schedule of at least 20 hours per week (may increase certain times of year depending on the volume of work)
- Must be at least 18 years of age
Minimum Experience
At least one (1) year of previous experience working with print production files is required, along with technical proficiency in listed software programs and the ability to work on a PC. Must have existing knowledge of print production terminology and workflows. Preference will be given to candidates with experience in both print and digital production and graphic design.
Minimum Education
Bachelor’s degree in graphic design or equivalent combination of education, skills, and experience is required.
Reports to: Director of Academic Publishing
Status: Part-Time, Non-Exempt
Start date: Immediate
Schedule: Must commit to regular schedule of part-time hours MondayFriday. Some flexibility may be granted regarding which weekdays make up the recurring schedule.
Location: Flexible remote position. Those in San Diego have the option of working out of Cognella’s corporate office located in the Sorrento Valley area of San Diego, California. Relocation assistance is not available for this position.
Compensation: Starting at $16.00 per hour, depending on experience, and including sick time and 401K matching plan, with bonus opportunities based on optional participation in our wellness program.
To apply: Please apply for this position directly through the Indeed posting at: https://www.indeed.com/jobs?q=Cognella&l=&vjk=bef8d0dafb7fe170
About Cognella:
Cognella is redefining academic publishing by creating teacher-driven, student-centric higher education course materials in print and digital formats under three imprints: Cognella Academic Publishing, Cognella Custom, and Cognella Active Learning. Cognella also publishes engaging nonfiction titles featuring modern perspectives as Cognella Press. Learn more at www.cognella.com.
Cognella was recently awarded a 2021 Top Workplaces designation by the San Diego Union-Tribune. We’re proud to offer Cognella team members a work environment that fosters collaboration, innovation, and the opportunity to contribute significantly toward the goals of the company.
Cognella, Inc. is an Equal Employment Opportunity (EEO) employer.
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by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Senior Program Manager, VP – Customer Experience
Location: Remote
Category: Corporate and Administrative, Business Banking
ReferenceNumber: 227559
JobType: 1st Shift
At Citizens, we value exceeding customer expectations, doing the right thing, thinking long term and working together. Our goal is to be a top-performing organization known for its customer-centric culture, attitude of continuous improvement and excellent capabilities, as we help our customers, colleagues and communities reach their potential.
Citizens is seeking a Sr. Program Manager of Customer Experience (CX) to lead the charge on our voice of the customer programs across Consumer Banking, both Digital & Branch, Commercial Banking, Contact Center, and all other parts of Citizens Financial Group. The ideal candidate will be well-versed in driving internal dialogue to solve problems, across multiple stakeholder groups, and leading external vendor projects to keep the program running efficiently and smoothly.
When customers have problems, you ll investigate and dig deep to communicate potential solutions to business partners, identify trends/patterns, and provide recommendations. You will drive quality and treatment strategies across the team and share Voice of the Customer results organizationally. As a Sr. Program Manager, you will own the CX measurements within the Citizens Listens platform and partner with colleagues across Market Research and Customer Care complaints platform as the champion of the voice of the customer. This role will report to the Head of CX Research and Analytics, and sits in the Experience Organization (EXO) at Citizens.
What You ll Do:
- Partner with the Head of CX Research and Analytics, Head of Customer Experience Transformation, and others in Customer Experience to develop Citizens Listens as a bespoke program, including the expansion and management of a strategic roadmap, building customer-centric storytelling for senior leadership, and championing a customer-obsessed culture at Citizens Bank.
- Enhance and maintain the Citizens Listens platform, across multiple survey programs, in partnership with our external CX managed services vendor.
- Manage Citizens Listens survey and reporting requests from the business.
- Translate OSAT, NPS, Voice of Customer efforts into actionable insights, operational improvements, and feedback loops across the organization.
- Drive quality measurement processes and reporting at representative, organization, and larger company level.
- Partner with internal stakeholders to identify agent knowledge gaps and escalate training needs.
- Lead program discussions across the organization to create a best-in-class customer experience.
- Lead a team of CX analysts to run the Citizens Listens program, analyze VoC data, and create CX measurement reports and dashboards.
Qualifications
What We re Looking For:
- 6-8 years of experience in customer experience, customer service, analytics, program management or other relevant area
- Great communication skills, both written and verbal
- Ability to create and manage relationship and transactional surveys
- Experience with Medallia, Qualtrics, or other experience management software & Microsoft Office Suite
- Ability to solve problems creatively, multitask, work under tight deadlines, and learn new concepts quickly
- Demonstrated integrity, critical and independent thinking, and sound judgment
- Excellent planning, organizational and time management skills, and the ability to manage multiple priorities successfully
- Proven ability to influence at all levels and across all departments
- Bachelor s degree or equivalent experience
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday – Friday
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Brand Marketing Specialist
REMOTE – US /
MARKETING /
FULL-TIME
EMPOWER OVERVIEW
Empower is a high-growth financial technology company on a mission to solve access to affordable credit for everyday Americans. We dream up and launch one-of-a-kind features that help our members get money instantly whenever they need it, save for the future, and rewrite their financial story. Our members see Empower Cash Advance as a life-saver, Empower Automatic Savings as a game-changer, and the new Empower Thrive line of credit (currently in beta, launching soon) as a lifeline to low-cost borrowing and the only practical path to building credit.
Empower is an Inc. 5000 company and is backed by Sequoia Capital. We’ve been recognized in Apple’s list of “New Apps We Love,” Time’s “Best Apps of the Year So Far,” and Real Simple’s Smart Money Awards.
Want to make a difference in someone’s financial journey? Let’s go.
WHAT EMPOWER OFFERS
- Competitive salary
- Generous equity package
- Full healthcare benefits
- Technology expense reimbursement
- Work from anywhere
JOB DESCRIPTION
Empower is looking for a Brand Marketing Specialist to generate strong and consistent awareness, word-of-mouth, and engagement with the Empower brand. This individual will develop and execute high-performing partnerships with influencers, consumer brands, and other content publishers and find creative ways to integrate these collaborations into our social programming. They will also support cross-functional brand initiatives that touch performance marketing and product experience. The ideal candidate is highly organized and detail-oriented and excels at relationship building, problem-solving, and project management.
This role reports to the Senior Brand Marketing Manager.
Key Responsibilities
- Identify and recruit influencer partners across current and emerging social platforms
- Vet influencers and their content to ensure that they meet our brand criteria
- Manage influencer outreach, negotiation, and contracting to drive successful outcomes
- Lead influencer campaign management: develop unique creative concepts with partners, share feedback on content, send pre-launch checklists, save and share approved content with the marketing team
- Oversee the development of influencer-generated branded content and ensure partners adhere to campaign timelines and deliverables
- Lead, compile, analyze, and report on the performance of influencer marketing campaigns and recommend improvements
- Maintain an influencer database with accurate and up-to-date brand partnerships
- Suggest new ways to innovate and enhance influencer programs — then implement new engagement and content strategies
- Stay ahead of social media trends and the competitive landscape
- Collaborate with manager to support brand partnerships and cross-team brand initiatives
- Assist with online community engagement
Candidate Qualifications
- 2-3 years of experience working in influencer marketing for consumer brands
- Creative horsepower (can think boldly outside the box!)
- Exceptional time and project management skills
- Persistence in pursuing new opportunities without getting discouraged easily
- Strong written and verbal communication
- Ability to make sound decisions and solve problems resourcefully
- Obsessive attention to detail
- Social media savvy, with a deep understanding of Instagram, TikTok, Snapchat, YouTube
- Based in the US
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Director, Scale Customer Success
Why just have a job when you can live your Purpose? We are Givelify, a minority-owned FinTech-For-Good company that uses human-centered design, jobs-to-be-done, & data to create experiences that inspire kindness & generosity and celebrate putting more good into the world. In fact, Givelify’s mobile giving app consistently leads the App Store and Google Play in downloads, reviews and 5-star ratings amongst all giving apps. More than 1 million donors and 50,000 non-profits trust Givelify for inspiring kindness, generating nearly $3 Billion in generosity.
We seek a Director, Scale Customer Success to join our virtual team. If you’re an expert at driving customer success at scale while using your skills in 1-to-many (500+) and low-touch digital engagement models, you will develop and drive Givelify customers to fruitful outcomes within a cross-functional environment, and the challenge of scaling product success at a high performing Fintech-for-Good company sounds exciting, we would love to connect with you!
You’ll get to:
- Collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.
- Develop a digitally-led, low-touch customer communication/engagement strategy through the customer lifecycle including onboarding and launch.
- Develop and execute strategies to educate and mature customers in the value propositions, use, and best practices of Givelify products, features, and services (e.g. webinars, SEO campaigns, social media).
- Use data to discover the needs, measure the health, and advocate for customers of the assigned low-touch customer segments.
- Develop processes to manage escalated and at risk, low-touch customers with a focus on maximizing ROI.
- Work with Revenue Operations to build reports, dashboards, and scorecard to communicate the customer health, retention probability, and the effectiveness of low-touch customer success programs.
You should bring mad skills & experience:
- Bachelor’s Degree, MBA/Consulting experience preferred
- 5+ years of experience developing product adoption, customer retention, or customer growth programs within a SaaS business model
- Familiarity with digital marketing tech stack (Salesforce, Pardot, Marketo, webinars, etc.)
- Data-driven/informed using KPIs to measure impact and ROI.
- Proven track record in performing well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlineseffectively.
- Up to 10% domestic US travel
Plus These Superpowers
- Skills in developing educational or tutorial content to drive adoption, retention, and growth.
- Ability to conduct high-impact customer webinars for large audiences.
- Proven ability to drive adoption at scale in a cross-functional environment.
- Top-notch communication and presentation skills, including experience communicating data-driven insights to senior-level executives.
- Self-starter with proven ability to own projects from initial development to rollout.
- Outstanding problem-solving, strategic, and analytical skills combined with an excellent eye for business.
- Ability to build effective relationships (listen, communicate, influence, and collaborate) at all organizational levels to deliver results.
- Strong organizational skills. Excellent execution and follow-through skills.
- Ability to adapt and change with the needs of the organization and business.
Our People & Culture
We are a virtual team of high-performing professionals who innovate & collaborate to fulfill our mission to help people instantly find causes that inspire them to action so they can change the world one simple, joyful gift at a time. Our culture of integrity, heart, simplicity, & that wow factor fuel our aspiration to be recognized amongst the tech industry’s most inclusive & purpose-driven workplaces.
We take great pride in providing competitive pay, full benefits, amazing perks (including flexible PTO), and most importantly, the opportunity to put passion & purpose to work.
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Practice Operations Analyst (Remote – Nationwide)
Location: United States
Job Type: PERMANENT
Job Time: FULLTIME
Job Description:
Remote, Nationwide – Seeking Practice Operations Analyst
Everybody Has A Role To Play In Transforming Healthcare
If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry’s most challenging situations from the inside.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Serve as an external and internal information conduit to solve an issue at a site, Regional, or Divisional level; participate in regular and ad hoc meetings to support division needs
- Collaborate with departmental leads, Business Analysts, and other Stakeholders and Subject Matter Experts to support the creation, implementation, and maintenance of reporting and technology solutions and workflows
- Oversee and support tracking, coordination, and other activities that improve and sustain the financial health of practices and programs (e.g., AR, contract incentives, stipends, etc.)
- Work with physician leaders, business partners, workgroups, and committees to develop necessary supporting materials (e.g., manuals, training modules, presentations, curriculum, etc.) for the diverse needs within the Operations Division (i.e., different practice lines within the division) each of the practice lines
- Support and evaluation of programs and initiatives in meeting the defined objectives and outcomes at a practice or regional level
- Assist with the development and writing of site annual reports, operational assessments, and project proposals
- Complete data reporting and interpretation including financial statements, client and provider surveys, hospital reports and publicly available sources
- Compile data from various sources and support workflows for data consolidation to support collaborative efforts between Operations, Finance, Growth, and other departments
- Track, escalate and investigate data quality issues with product managers and subject matter experts throughout the organization
- Build expertise in business context and familiarity technology infrastructure to help formulate business requirements for the development of reporting and analytical products that support operations within the division
- Provide project management and coordination support for new business growth, practice service line expansion, performance improvement initiatives, and program implementation as needed
Required Experience and Competencies
- Bachelor’s level education or equivalent experience in addition to below is required
- 1-3 years of experience in data analysis; healthcare practice management; planning, coordinating, and implementing programs required
- Experience in healthcare industry preferred
- Microsoft Office Suite, including Word, Excel (intermediate-advanced including pivot tables and advanced functions), Outlook, and PowerPoint
- Proficiency with visual analytics
- Ability to write business proposals and excel in written communication with clients
- Understanding of lean / process improvement methodologies
- Basic knowledge of medical terminology
- Excellent writing skills (writing sample will need to be submitted during interview process)
- Data reporting, analysis and interpretation skills, including financial statements and statistical reports
- Proven ability to establish credibility quickly with internal and external customers
- Knowledge of program development and project management concepts and best practices
- Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and work as a team member in a collaborative manner with limited guidance
- Strong customer service skills
The Community
Even when you are traveling or working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more.
- Trainings to help support and advance your professional growth.
- Team building activities such as happy hours and holiday celebrations.
- Flexible work hours.
- Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
- Student Loan Repayment Program
- Professional and Career Development Program
- EAP, travel assistance and identify theft included
- Wellness program
- Commuter Benefits Program
- Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Sr. Research Engineer
Location: Remote, US
About iRhythm:
iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 2 million patients and their doctors on a shorter path to what they both need answers.
About this role:
As a Research Data Engineer within the iRhythm Research & Systems Engineering team, you will be a critical collaborator in the discovery of new clinical and commercial insights. In collaboration with specialist teams in data science, clinical research, product development, and others, your pipelines and services will empower our researchers to develop the next generation of innovations. As you grow here your experiences and creative ideas will help drive the direction of our research data stack.
Responsibilities
- Design and code pipelines that efficiently transform our raw data into formats and structures that best serve our researchers (Python and algorithm design)
- Implement services that store and deliver this data to appropriate end users (AWS tools, Snowflake, Docker)
- Develop, document, and monitor testing regimes that ensure performant code and data integrity
- Maintain a clean and well-documented code base and audit trail (git, Bitbucket, Confluence, JIRA)
- Provide feedback to data, systems, and software development teams to help shape the next generation of our data tooling
- As you become well-versed in our data ecosystems, advise researchers on how to address data asks from internal and external collaborators
About You:
- You enjoy both software development and the scientific research process
- You enjoy the creation of new data tools, services, and pipelines
- You like to work on meaningful problems in health science and biomedical research
- You are a strong communicator, interested in communicating technical information about data to a wide range of stakeholders and up and down the management chain
- You would like to work on a lean team in a flexible, wide-ranging role with room for initiative and vision
Required Qualifications
- Viewable as a functioning project in a public repository:
- Experience with software development in Python, including libraries such as pandas and scikit-learn
- Experience creating data pipelines that transform raw data into insights
- Background in scientific research, preferably as expressed through one or more publications
- Knowledge of statistics and data analysis
- Skill with SQL and database queries
- MS in a technical discipline, or equivalent via alternative training and certification pathways
Preferred Qualifications
- Experience with AWS tooling including Redshift, Glue, and Batch
- Experience with data issues arising in clinical research such as data freezing and replicability
- Previous experience in the medical device industry including its data requirements and regulations
- Signal processing knowledge including topics like wavelets or compressive sensing
- Contributions to an open-source software project, including accepted commits
What’s in it for you:
This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!
iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!
FLSA Status: Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
Make iRhythm your path forward.
APPLY HERE
