by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Title: Software Engineer, Infrastructure (Senior/Staff)
Location: Remote
Heap’s mission is to power business decisions with the truth. We’re building infrastructure to automatically capture customer interactions on the web and mobile applications, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.
We’re looking for a seasoned Infrastructure Engineer to take the lead on some of the most challenging projects on our Platform & Infrastructure teams. As a member of the Platform group, you’ll be responsible for extending and scaling the core platform that runs all of Heap. You’ll remove bottlenecks in our event ingestion pipeline (Kafka / Scala) to help us scale to hundreds of billions of events every day. You’ll optimize and extend the distributed database engine that powers our analytical workloads (Postgres / Citus), and help build a new data lake system for batch querying. You’ll help us break up monolithic services into smaller, more manageable chunks and define more explicit API boundaries and object schemas across Heap services.
For this role, we’re looking to bring on an Infrastructure Engineer to help lead the DevOps side of this challenge. Help us de-risk our stack, add more 9s to our availability, and incorporate open source tooling. We’re looking for more vital software engineering skills than a typical DevOps role requires. This is a building role that focuses on stability, operability, and tooling, not an ops role. You’ll need to be able to understand our codebase and debug issues as they come up.
We’re a distributed team that operates in US West (PT) and Australian (EST) time zones. We’re open to hiring the right person anywhere within those time zones.
What we’re looking for:
- A collaborative and intellectually curious approach to software development and infrastructure design. You enjoy learning from and teaching others, and aren’t afraid of asking lots of questions.
- Excellent communication skills, particularly in writing. We’re a distributed team worldwide, so we pride ourselves on our ability to communicate complex ideas clearly in writing across the team.
- A track record of leading projects to success over many years (5-7+ years of experience), with deep experience in building data platforms at scale for both ad hoc analytical and batch processing workloads.
- You have experience with modern DevOps tooling, infrastructure as code, configuration management, CI pipelines, package managers – we need someone who has deep knowledge of the full DevOps ecosystem.
- A strong understanding of cloud computing with 5+ years of working with AWS.
Under the hood, Heap is powered by TypeScript, Golang, Scala, Spark, Kafka, and CitusDB (PostgreSQL) and Redis. For more about our architecture, check out Virtual Events: Making Data-Driven Decisions a Reality.
People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
Heap has raised $205M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We offer plenty of awesome benefits, and we were named #1 on Glassdoor’s Best Places to Work (SMB). We’d love to hear from you!
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by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Strategy and Business Operations Manager
It’s a Perfect Day to change the world! At Perfect Day, we’re doing just that.
Perfect Day was founded in 2014 to create delicious, nutritious dairy products that everyone can love. We’re using fermentation (not animals) to make dairy proteins that are the foundation for foods like ice cream, cheese and yogurt – all with the distinctive taste and textures that consumers demand, but without lactose or environmental downsides. Through partnerships with respected brands, we’re working to launch a whole range of dairy products that will help shape a humane, sustainable food system for future generations.
We are looking for a talented individual to join the Strategy team.
You are the perfect mix of strategic, operational, analytical, and people skills. You will work to ensure effective decision-making and execution of our strategic priorities across the organization. You will be involved in and take the lead on key projects such as M&A transactions, investor management, strategic manufacturing partnerships, etc. providing end-to-end support from high-level strategy development to operational implementation. You are a clear, confident communicator who loves taking a complicated problem, decomposing it, building a compelling business case, and making it happen.
Corporate Strategy & Development:
- Identify and triage key questions and challenges facing the company
- Help assess and drive key strategic decisions such as mergers & acquisitions, expansion into new businesses, creation of new business models/revenue streams, major partnerships, etc. and spearhead execution of special projects
- Drive the definition (including KPIs, project plans, resource requirements) of key company initiatives/programs by working closely with relevant internal and external stakeholders as needed
- Lead critical cross-functional initiatives to achieve growth opportunities and operational improvements, and persuade and align varying audiences during change management initiatives of your own
- Stay current on developments within the industry and conduct qualitative / quantitative research and analysis to generate insights that results in compelling recommendations on key opportunities for our leadership team and Business Units
Business Unit (BU) Governance – Consumer Brands:
- Work collaboratively with the BU leader & team to:
- Serve as an important liaison between our strategy team, company leadership, BU leader, and other functional leaders within the consumer brands business unit
- Establish short, medium- & long-term strategies to grow and optimize our consumer brands business
- Create goals & results focused business intelligence tools that are aligned with company needs and help maintain visibility into progress against targets
- Help build and establish systems/processes/frameworks that help the team operate more effectively
- Utilize strategic expertise, asking the right questions and expanding BU relationships to identify areas of improvement and new opportunities
- Maintain transparent communication; Appropriately communicate company/BU information both ways through appropriate channels
- Tremendous ability to work with collaboration partners and manage stakeholders, actively listen to needs, and translate into opportunities and action
Competencies
- Strategic thinker, analytical problem solver, collaborative team player, and strong communicator (both written and verbal)
- Ability to deep dive into data or deal with ambiguity when there is limited data to identify and quantify opportunities, and design creative and sustainable solutions
- Ability to review, distill and compile information from disparate sources into a coherent, logical, presentable, and compelling format
- Experience with strategic planning, executive presentations, financial modeling, market research, business development
- Leads with impact & influence. Establishes credibility, effectively persuades and develops others, and achieves important objectives collaboratively
- Motivated self-starter who can solve problems and work well independently, and drive initiatives to completion without much oversight
- Can execute and thrive in a fast-paced, start-up environment with ability to learn quickly and has the “get-it-done” mentality, irrespective of the obstacles
- Total fluency in Microsoft Office, especially in building PowerPoint presentations and modeling/conducting analysis in Excel
Required education and experience
- Bachelor’s Degree
- 4-8 years’ experience in relevant roles such as consulting, chief of staff, corporate strategy / development, banking / private equity, program / product management
- Strong preference for those with experience in CPG
- Experience with a wide breadth of M&A or investment/partnership transactions a plus
- Travel requirement up to 15%
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by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Application Manager
Location: Remote
About Kindbody
Kindbody is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care. Kindbody’s clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 110 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all.
About the Role
Kindbody’s Application Manager is responsible for defining product requirements and tracking/executing them to completion. This cross-functional and hands-on leader collaborates and communicates across the organization with multiple stakeholders, utilizing data to prioritize initiatives with the highest ROIs. This is full time remote position.
Responsibilities
The Application Manager guides technology product development across all functional areas and stakeholders (patients, clinicians, and business partners) and across multiple revenue channels (consumer, employer, and managed care).
- Define
- Collaborate broadly to ensure the roadmap utilizes a top-down approach while addressing the needs of all stakeholders, in a deliberate and transparent manner
- Proactively ask questions and think creatively to solve real user problems to drive conversions
- Build
- Work with UX to define the prototype
- Write product requirements by translating business needs to technical solutions
- Prioritize and balance work accordingly while managing multiple competing priorities between maintenance and new feature development
- Perform QA on features to ensure accuracy
- Plan and track project timelines with the development team and communicate any risks
- Analyze
- Analyze product metrics, understand the user journey and make improvements based on data, and measure impact of features on our business through tools, reports and dashboards
- Document
- Ensure smooth transitions between business and engineering and communicate releases effectively
- Create user guides that document how the product functions for training purposes
Who You Are
- Have 3-5 years in Product Development and Management, with increasing levels of leadership and responsibilities, in the healthcare industry
- Have worked in Agile environments and the SDLC process – Scrum certification would be preferred
- Have experience setting up and analyzing product metrics utilizing tools (Google Analytics, Segment, Mouseflow, etc)
- Working knowledge of Jira
- Creative, strategic thinker who enjoys digging in and problem-solving
- Have exceptional verbal and written communication skills, an eye for design and UX, and technical understanding of software development
- A highly collaborative team-player
- Self-starter; ability to work independently in a lean, early-stage, high-growth environment
- Desire to learn outside of current skillset
- Flexible, organized, and detail-oriented in a fast-paced environment
Perks and Benefits
Pay range for this position is $100,000 to $120,000 depending on years of experience.
Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy. We are committed to providing a number of affordable and valuable health and wellness benefits to our full time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disability options; Paid Parental Leave (up to 12 weeks fully paid dependent on years of service); 401k plans; free Peloton membership, monthly guided meditation and two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed.
Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available. We are constantly reevaluating our benefits to ensure they meet the needs of our employees.
In an effort to protect our employees and our patients, Kindbody strongly encourages all employees to be fully vaccinated against Covid-19. However, some states are requiring that all healthcare workers be fully vaccinated. Candidates seeking employment at Kindbody in the following states will be required to be fully vaccinated against COVID-19 and provide proof of your COVID-19 vaccine prior to your start date of employment: California, Colorado, Illinois, New York, New Jersey and Washington. All other states are exempt from this requirement. If you cannot receive the COVID-19 vaccine because of a qualifying legal reason, you may request an exception to this requirement from the Company.
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Sr. Corporate Marketing Manager at Birdeye – Apply now!
Marketing
Full-time
REMOTE
Description
Why Birdeye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights – and from acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley – Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab – and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com
What You’ll Do
The Sr Corporate Marketing Manager will be responsible for managing all aspects of Birdeye’s global public relations, corporate reputation, and organic social media strategy/execution.
Responsibilities
- Develop and execute a strategic PR and social media initiatives to ensure alignment with business strategy and key corporate goals
- Act as Birdeye’s official press representative, handling all media inquiries, providing clear responses that speak to the brand on behalf of key spokespeople
- Plan, budget, and implement PR and social media initiatives ensuring all compliance and regulatory standards are met
- Prepare press releases and other content (e.g. responses, statements, bylined articles, Q&As, OpEds, factsheets, etc.) in line with the corporate vision
- Drive brand awareness, engage our communities, and support the Birdeye story on social channels. This includes, but is not limited to, generating new sales leads, increasing customer retention and engagement, and fueling online conversations supporting the brand vision narrative.
- Define measurements to evaluate PR and social media activities in order to continuously improve the plan’s effectiveness in driving brand consideration and new client acquisition/retention.
- Collate and analyze media coverage, providing regular feedback on ROI and measuring against specified PR and social media objectives
- Monitor competitor PR activities and keep abreast of industry trends and regulatory changes and proactively pitch media story ideas to target media, and where appropriate, materials in response
Requirements
- Bachelor’s degree in Public Relations, Communications, Journalism, or related field.
- 6+ years experience of leading public relations and social media teams at B2B-focused companies. Agency experience would be a plus.
- 3+ years of experience in a SaaS-based B2B environment
- Experience leading small teams would be a plus.
- Excellent writing skills and ability to translate narratives into different formats (from story pitches to presentations).
- Experience in managing significant media and analyst partnerships and other third parties, PR and social media budgets, and driving significant brand visibility and traffic growth.
- Solid working knowledge of current PR and social software tools and Internet technologies and aptitude to learn, understand and apply new technologies.
- Excellent media relationships with B2B and technology media.
- Proven record of pitching and placing proactive media stories and reactively managing press inquiries across consumer and technology media.
Why You’ll Join Us
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Benefits
- 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
- Flexible PTO
- 401(k) with company match
- Flexible work from home options available
- Maternity & Paternity Leave
- Employee Resource Groups – network with like-minded “Birds”
- Abundant opportunities that come with a dynamic and fast-growing organization!
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Senior Product Manager
Remote – US
MyFitnessPal is a part of Mogul’s Top 100 Workplaces With The Best D&I Initiatives in 2022
At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe fitness starts with what you eat. We provide the tools and resources to reach your fitness goals.
As Senior Product Manager at MyFitnessPal, your job will be to onboard, engage, delight and retain our users. It will be up to you to come up with the strategy to ensure we’re delivering best-in-class nutrition guidance, creating innovative features our users are excited to use, and helping users define their goals and understand how to use MyFitnessPal achieve them.
What you’ll be doing:
- In partnership with cross-functional stakeholders, this role will work to help define, size, communicate, and execute a product strategy for MyFitnessPal
- Deeply understand our new customer and user segments, meeting regularly with target market audiences to refine product strategy and find product/market fit.
- With the MFP engineering and product and design teams, build a team that can successfully deliver on the product vision; help to hire the required engineering, design, and editorial teammates who will focus on engagement
- Serve as a thought leader for the rest of MFP’s product team. Help incorporate our product strategy into our broader product vision, and ensure alignment across our platform
- Live our core values in all you do:
- Be Kind and Care
- Live Good Health
- Be Data-Inspired
- Champion Change
- Leave it Better than You Found It
- Make It Happen
Qualifications to be successful in this role:
- Bachelor’s degree or equivalent experience
- 7 years of experience in a technical role with 4+ years experience as a Product Manager or Senior Product Manager with a clear record of successful delivery and impact in collaboration with an engineering team
- Product management experience for a mobile digital consumer product at large scale
- Very strong critical thinking and analysis skills. Ability to take an ambiguous problem, use data-informed brainstorming, identify goals and clear metrics, and drive a team to deliver on those goals
- Good user instincts – experience working with design, user research, running experiments, and iterating on ideas to benefit end users. Some experience with direct-to-consumer products is a plus
- Excellent communication skills to ensure stakeholder alignment and define and share strategy
- Experience working in an agile/scrum environment
- Passion for helping millions of people achieve their health and fitness goals
- Deep understanding of consumer mobile apps with large scale audiences
Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.
Full Time Employee Perks, Benefits, and Culture:
- Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S.
- Want to work in an office? We also have a physical office in Austin, TX
- Bi-annual, in-person company retreats to work, bond, and enjoy team-building activities
- Opportunities for team members to meet and connect in person for company paid lunches or working sessions
- Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
- Competitive medical, dental, and vision benefits
- Safe Harbor 401K program
- Supported path in parenthood with fertility benefits and paid maternity and parental leave
- Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
- Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
- MyFitnessPal Premium
- Modern Virtual Learning and Development Library
- DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
- Diversity training for employees
- A dynamic, motivating, and fun work environment
At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn’t be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability or genetic information. These are our guiding ideologies and apply across all aspects of employment.
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by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Sr. UX Researcher
at ClickUp
Hybrid or Remote (San Diego or Salt Lake City)
ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
We’re looking for a Senior User Researcher to help with organizing and executing on our qualitative research. In this role you will be the point person responsible for helping our team of product managers and designers better understand our users through user surveys, usability studies, and user interviews.
First, you will own operationalizing the research function at ClickUp so that we are constantly learning about our users with at least one study in market every single day. You should strive to be intimately familiar with the top projects PMs and Designers are working on so you can incorporate user research into our process and ensure we have a research roadmap that immediately adds value to what we are working on.
Second, you will also be responsible for bringing visibility to which studies are in progress and upcoming and establishing and enforcing research best practices across the team so that everyone knows what type of research to do when and how to get the most value out of it.
Third, you will help fill in gaps on executing the research. While it is ideal for each PM to be intimately involved in helping to define hypotheses to test and problems to explore, you will be helping to increase the velocity of the research by helping to execute on writing the studies to get them into market faster.
Fourth, you will own creating stories around the insights you gather and working with Product Ops to create product personas to help us better understand who we are designing for and how they plan on using our products day to day.
If this sounds like you, we’d love you to join us in changing the world by giving people more time back in their day.
Responsibilities:
- Operationalizing Research: Get research incorporated into our product process. Evangelize best practices to ensure we’re not only getting great user insights, but incorporating them into the way we strategize and build features.
- Roadmap: Identify and define impactful research opportunities working with product managers, product designers, regional marketing managers, and executive leaders to create a research roadmap. Ensure we have a consistent stream of incoming insights everyday that directly impact UX decisions we make. Then bring visibility to what was accomplished and what is next.
- Writing: Get studies in market faster by writing studies in partnership with PMs and Designers.
- Quality Control: When PMs and Designers write their own studies, be the gatekeeper of quality so that we can be sure we get good insights.
- Insights: Glean insights that are concrete and valuable to company leadership and product teams. Weave insights into stories that help us better understand how they interact with our product today and how they want to work.
Qualifications:
- 2+ years conducting user research studies in a multidisciplinary team within product-led organization
- Use data to analyze and optimize user behavior and trends
- Demonstrated business and/or product impact based on past research
- Ability to thrive when faced with ambiguity and ability to adapt to changing contexts in a fast-paced environment, working with a variety of stakeholders
- Ability to design mixed methods approaches that effectively combine quantitative and qualitative methods and determine the right method for the problem
- Excellent writing skills with the ability to craft the most impactful questions in user research studies
Desirable:
- Degree in Anthropology, Human Computer Interactions, Communication or Cultural Studies, Social Sciences, or UX or relevant humanities disciplines
- Experience in a variety of different research sub-domains: UX research, market intelligence, social science or qualitative research
- Subject Matter Expert (SME): 2+ years of independent research, evidenced by publications, reports, white papers, case studies and/or product impact
- Explore various techniques (storytelling, collaborative team workshops, data visualization, mind mapping, etc.) to craft engaging and memorable narratives from your insights
- Experience in the productivity software application space
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship withwe hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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