by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
Conversational Designer
Explore our 100% remote full-time opportunities and join our mission to make the world better with convenient, AI-enhanced conversations between people and brands.
At Quiq, we are committed to delivering exceptional conversations, whether from humans or bots (Conversational AI). Our conversational design team automates conversations that deliver on the promise of exceptional customer experience using intelligent automation.
As a Conversational Designer at Quiq you’ll be a critical member of our Product Enablement team, using the newest tools and methodologies to automate and deliver exceptional customer experiences. Our customers include some of the largest enterprises in the world and we’re passionate about helping them solve their biggest challenges. We hope you are too.
Responsibilities
- Serve as a conversational experience and Quiq product expert
- Analyze the customer journey for automation opportunities
- Understand existing customer business processes
- Design engaging and effective conversational experiences
- Define NLU models, intents and entities for defined use cases
- Develop rules based workflows, including error handling, integrating bots and human agents
- Create conversational design documents such as flow diagrams and wireframes
- Effectively communicate with internal and external stakeholders
- Ensure success criteria drive decision making and prioritization
- Contribute to Quiq conversational best practices
Skills and Experience
- A passionate and creative builder with attention for detail
- Strong problem solver with excellent reasoning and problem solving skills
- Self starter with the ability to simplify the complex
- Team player who cares about their teammates and customers
- Working knowledge of NLU technologies (Dialogflow, LEX, LUIS)
- Experience with business process automation (logical rules based systems)
- The ability to understand and interface with simple APIs (Webhooks, REST, JSON)
- Basic understanding of web technology (HTML, JavaScript, CSS)
- Understanding of the enterprise CX, CRM, eComm and Customer Care landscape
- 3+ years of experience in a role such as a Conversational Designer, Solutions Architect, Implementation Specialist, Business Systems Analyst, Software Engineer, Application Developer or Technical Product Manager
- At least 1 year of experience developing conversational experiences in a business or consumer setting
- Experience working for a chatbot vendor is highly desirable
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by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
.Net Developer
Remote, USA · Information Technology
.Net Developer
Public Trust
Remote
Overview:
Nationwide IT Services (NIS) is seeking four (4) .NET developers to support a time-sensitive development project on our flagship contract. The ideal candidate will be well-versed with .NET development tools/languages such as Visual Studio, C# and ASP.NET Razor and work with the team to redevelop a legacy application used to support the collection, curation, archiving, and dissemination of scientific information. The developers will report to the Task Lead and Program Manager to provide regular updates on development and use Agile/Scrum methodologies and practices in support of the project.
Responsibilities:
- Work with the development team to redevelop existing legacy ColdFusion / Oracle Forms application using modern .NET tools/technologies
- Meet with customers to gather/analyze requirements
- Adhere to the Software Development Life Cycle (SDLC) and industry best practices to effectively analyze, develop, unit test, peer review and deploy all new/modified code.
- Collaborate with QC Testers to address all identified defects/issues found during Quality Control and User Acceptance Testing
- Collaborate with other developers to troubleshoot/resolve any issues identified by users/customers
- Provide the Task Lead and Program Manager with weekly updates on project status/issues/risks
Job Qualifications:
- Bachelor’s Degree in Computer Science or related field required.
- 6-8 years of software development experience using Microsoft technologies including Visual Studio, C#, MVC and .NET Core/Razor
- 6-8 years of database experience using Microsoft SQL Server and related tools such as SSRS and SSIS
- Familiarity with code repo/version control tools such as Azure Repos, GitLab and/or Team Foundation Server
- Understanding of Cloud Computing concepts, Microservices, CI/CD, and DevOps practices
- Excellent verbal/written communication skills
- Must be US Citizen or Authorized to Work in the United States.
- Ability to obtain and retain a Public Trust clearance
- Familiarity with ColdFusion / Oracle Forms highly preferred but not required
About Nationwide IT Services
NIS is an IT and Management consulting company, designated 8(a) by the SBA, and a CVE-verified Service Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.
Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement.
Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status.
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by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
Title: Staff Full-Stack Engineer – US
Location: Anywhere in the U.S. (Remote)
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting and the job description below feels like a fit we really should start talking.
We’re looking for someone who cares deeply about their craft, and who wants to use their skills to bring about positive change in the world while working in a high performing organization using modern software development approaches. Someone who is comfortable in the rapidly changing nature of a startup environment but also adept at moving relentlessly forward: doing what needs to be done to unblock projects that truly deliver value to our users. At BetterUp we delight in supporting and pushing each other to bring out the best in our colleagues, and would love someone to join the team who shares our passions for empathy, excellence, and continuous improvement. We also deeply understand that a key to peak performance is balance, and our culture is focused on providing the support our people need to be able to bring their whole selves to bear in service of our mission. In this role you will build, deploy and maintain integrations, services and features that enable the human transformation platform to drive just-in-time personal development, and help people reach their full potential.
What you’ll do:
- Collaborate with team members and stakeholders to craft consumer grade experiences with an SPA frontend (Ember) and RESTful backend (Ruby on Rails).
- Collaborate with cross functional teams to distill and synthesize requirements into discreet and meaningful iterations that can be implemented quickly to facilitate tight feedback loops and learning via data and metrics.
- Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure to rapidly prototype and validate ideas.
- Build scalable and tolerant systems using container technologies (Docker) and cloud infrastructure (Heroku, AWS) as well as internal tooling to accelerate product development cycles.
If you have some or all of the following, please apply:
- Bachelor’s Degree or Master’s Degree in Computer Science or related Engineering field preferred
- 5+ years relevant experience
- Experience with Ruby on Rails, Ember.js, Gitflow, Docker or related technologies
- Solid grasp of Agile product development processes (SCRUM, Kanban, Lean Startup, etc).
- Experience in current web technologies (HTTP, REST, Web Sockets, etc).
- Hands-on experience designing and running microservices
- Ability to deal with ambiguity, demonstrate ownership, and lend your expertise to guiding the technical product roadmap
- Frontline maintainer of “production” consumer application (volume, support, debugging).
- Strong experience with automated testing patterns
- Alignment with BetterUp’s mission of enabling self-driven behavior change
- Strong verbal and written communication
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental and vision insurance
- Flexible paid time off
- Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co
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by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
Access Recruiting and Engagement Specialist
Location: Remote
About the Job
The Access Recruiting and Engagement Specialist role will support the recruitment and engagement of graduate school applicants (Access prospects) and school partners. You’ll support the Access program which provides free and near-free resources, discounts, and school exposure to underrepresented groups and women applicants graduate school applicants. In this role your primary focus will be to recruit and engage with our Access prospect and Access members; you will also be responsible for engaging with our corporate and school partners and lastly you will work on supporting our marketing and branding efforts.
This is a 100% remote role (i.e., work from anywhere in the U.S.!). You must be authorized to work and live in the U.S.
Location-based salary ranges:
Tier 1:$33.50-$35.00
- SF Bay Area Metro Area
- NY Tri-State Metro Area
- Seattle-Tacoma Metro Area
Tier 2: $30.00-$31.50
- All other cities in the US
In this position, you will
- Reach out to Access prospects
- Responsible for outreach and engagement with an expected result of at least 1K new Access members annually
- Email outreach: Draft, edit and execute email outreach to Access prospects in Hubspot; report on outreach progress and suggest improvements
- Social media: Weekly posting through Access social media channels
- Maintain Access website with latest events, messaging and branding
- Optimize outreach strategies to drive conversion of Access prospects to Access members
- Engage with Access members
- Lead engagement, Q&A and outreach with current Access members
- Take ownership of problem solving any issues that arise; elevate relevant issues to the rest of the team
- Support the engagement of the Access, Access Plus and Access Fellows curriculum
- Coordinate and promote calendar events for Access members
- Assist with data analysis on feedback, maintaining databases, and sharing reports
- Manage events to support outreach and engagement
- Coordinate ~50 events per year with partners including Master Classes, Kick-off meetings, corporate partner, and recorded webinars.
- Support engagement with Partners
- Support the outreach and engagement with corporate accounts
- Support social media engagement w/ Access corporate partners
You are
- Passionate about supporting underrepresented groups with their educational journey
- A detailed project manager and savvy prioritizer
- You pay close attention to detail yet have a firm grasp of the big picture
-
- You are able to manage several projects with different deadlines simultaneously and know where and when to prioritize focus
- An effective communicator
- You are thoughtful in the way you communicate both verbally and in writing and you understand the importance of not only what’s being said, but also how and when it’s said.
- You are always considering the intent and impact of your communication on your audience whether team members, leaders or students and are always seeking and receptive to feedback.
- A team player
-
- We are a small but mighty team. We communicate with each other constantly and need someone that is eager to hit the ground running
- A motivated go-getter with an appetite for learning
-
- You might not have all of the answers (you won’t) but you are excited to learn and grow with the team. You ask questions, love a challenge, and are excited to be in a role that spans multiple business areas! If you don’t know it, you will learn it.
- Comfortable failing fast! Our priorities often change fast and we need to be able to dust ourselves off and roll with the punches.
Nice to have
- Marketing knowledge and skills
- Marketing metrics and analytics
- Graphic design
- Branding
Not least, you have a passion for making a difference and leveling the education playing field!
Extra credit if you have…
- Online marketing and social marketing experience
- Familiarity with Hubspot, Canva and/or Google SuitePost-production editing skills (videos, images, etc.)
Note: Please feel comfortable applying, even if you don’t meet all the requirements for the position.
APPLY HERE
by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
Product Manager, Sales Growth and Business Development Enablement
Location: Remote
Position Description
We’re looking for an experienced, entrepreneurial Product Manager to help lead the development of Eleanor’s internal technology platform within and surrounding Salesforce. This role will help us build and deliver a world-class digital experience through the execution and creation of the Eleanor Health experience for; sales growth and access (Sales, Business Development, Call Center Operations, and Referral Management).
This role is critical to the success of Eleanor’s mission by helping us optimize and automate internal processes critical to increasing our payer sales, provider networks, and efficiencies for our business development and call center teams.
Reporting to Eleanor’s Director of Product and Technical Operations, this role will collaborate closely with internal and external stakeholders across our engineering, design, clinical, data, marketing, sales, and operations teams.
Responsibilities
- Collaborate on the execution and creation of the Eleanor Health experience for; sales growth and access (Sales, Business Development, and Referral Management).
- Own the CCaaS platform strategy, selection, implementation, and ongoing enhancements.
- Demonstrate strong leadership, organizational, and execution skills
- Define and analyze product metrics to inform decision-making and measure success
- Work with cross-functional teams to facilitate prioritization discussions, gain alignment, and provide transparency and input into the product development process
- Provide thought leadership and help define the product through deep stakeholder partnership, and assessing opportunities using a hypothesis-driven approach focused on delivering outcomes
- Own the Salesforce platform, applications, and product roadmap: set the vision and prioritize solutions that will deliver impactful experiences, product performance, and operational scalability
- Manage the backlog and prioritization of work for execution by our Salesforce engineering team and external partner(s).
- Manage the relationship with our external salesforce partners and engineers.
- Drive product requirements definition, product planning, and product design based on successful experiments to launch new capabilities at scale
- Evangelize roadmaps, prioritization, and new features to internal stakeholders, including executives. Analyze, track and report on success metrics to cross-functional teams.
- Be the voice of our members, staff, and providers. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with product designers.
- Leverage user feedback in all its forms to understand how staff and members engage with our products and marketing materials make better decisions and drive meaningful outcomes for the business
- Partner closely with vendors, health plans, and enterprise customers to devise and execute deep product integrations
- Lead the ideation, scoping, execution, and launch of new product features
Qualifications
- 3-5 years of experience working in Product Management or related roles
- A passion for our mission to redefine care for whole health, including; addictions treatment and behavioral health
- Proven track record of launching new products and/or programs from planning to launch
- Comfortable working in a fast-paced, high-growth environment, subject to ambiguity
- Self-driven with high customer empathy and a strong focus on execution
- Demonstrated project management skills, leading teams of diverse stakeholders
- Excellent written and verbal communication skills with the ability to communicate findings/insights clearly to both technical and non-technical audiences
- Demonstrated ability to crunch data and deliver actionable insights
- Technical and analytical aptitude and confidence in learning new systems
- Entrepreneurial mindset who vigorously looks for ways to improve the user experience
- Detail oriented with stellar organizational and leadership skills
- An undergraduate degree is required, and a related graduate degree is a plus
- Prior experience in healthcare is preferred, but not required
- Salesforce experience is preferred, but not required
About Eleanor Health
Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.
To date, Eleanor Health operates multiple clinics and a fully virtual model statewide across Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, Texas, and Washington, delivering care through population and value-based partnerships with national and regional payors, employers, and other stakeholders.
If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice, and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.
Job Type: Full-time
APPLY HERE
by Ronald Barron | Nov 16, 2022 | Uncategorized
Job Description
Product Manager, Growth
Remote Remote (US & Canada) /
Product /
Full-time
At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We’re looking for amazing people to help create the world’s go-to-place and platform where science is communicated. Come join us!
The mission of the Growth Team is to use rapid experimentation to improve the user experience and increase value a user gets from BioRender ultimately moving forward key business metrics.
As a dedicated Product Manager on the Growth Team you will have the opportunity to collaborate closely with both the CEO and CTO (co-founders) on improving and building upon our current product development process. Your work will be hugely impactful, as you’ll be responsible for driving key product and business metrics through rapid experimentation and data-driven decision making. Your mission will be to guide users along the user journey, from first discovering BioRender to becoming a champion for our product.
You will design, implement and analyze experiments to increase acquisition, user engagement, retention, and conversion to our enterprise plans.
Our Ideal Fit
- Wants to revolutionize how science is communicated around the world
- Is on a relentless pursuit to understand users’ needs and build product users are excited to use; Likes getting on calls with users to understand their needs and hear about their pain points first hand
- Curious, loves asking questions, thinks outside of the box, can see behind corners when it comes to edge cases and important details
- Digs into data and gets is excited to continuously tweak product to improve conversions
- Has a strong sense of ownership and will do whatever it takes to make the product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration
- Incredibly organized and can juggle many projects at the same time. Lives and breathes project management, likes to lead scrum practices and stay in the weeds: lies to stay on top of Jira management, do project check-ins, run meetings and get into the details with the engineering team
- Thrives in a fast-paced environment and loves working on a diverse array of projects that span cross-disciplinary teams
- Obsesses about continuous product improvement and loves using data and user feedback to drive product decisions
- Excellent technical communication skills, understands technical constraints and can get into implementation details with developers
About The Role
- In your first 30 days, you’ll dive in and really understand everything about the user, the product, the team and the company. You’ll do 10+ user calls, attend sales demos, review product feedback and meet with key people across the company. You’ll build out an analytics dashboard and build a mental model of different user personas and their pain points. You’ll learn the ins and outs of the product, understand trade-offs we’ve made up until now and identify areas of improvement. You’ll get to know everyone on your team and their strengths and areas of expertise. You’ll internalize the company objectives, long term business goals and how teams fit together.
- In the first 90 days, in collaboration with the Product team, you’ll develop the product roadmap for the Growth Team and will begin to lead projects of increasing complexity. You’ll begin to own product development processes for the team: running standups, grooming Jira backlog, helping to break down projects, prioritizing/triaging bugs reported. By the end of your first 90 days, you’ll design, deliver and analyze your first product experiments that aim to increase core business metrics.
What you bring to the table
- 3+ years of product management experience, ideally at a fast growing SaaS startup
- Proven track record of delivering product changes that have significant business impact (have a direct impact on product usage, revenue and/or top of the funnel user acquisition)
- Successful track record of owning a significant part of a user-facing product and delivering features that customers need, preferably on a web-based product
- Significant experience with running a successful product development process, including maintaining Jira, running planning sessions and working closely with engineering to get features delivered
- Educational background in life sciences is a plus
Why Join Us?
- We are mission-driven, and work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery: BioRender figures have appeared in more than 16,000 publications!
- It’s a product that users love! We have a world-class NPS and a community of loyal fans. Check out our Testimonials page to see what our customers are saying about us: https://biorender.com/testimonials/
- We are profitable, funded solely by user growth, and growing more than 200% YoY with users in 200+ countries.
- We’re proud that half of our team members are women (including those in leadership positions), and 65% of our team are BIPOC! BioRender is an equal opportunity employer, and an inclusive hiring process and work environment is a part of our DNA
- We’re remote-first and have team members across Canada and the United States. A physical office in Toronto is available, but you have the flexibility to work from anywhere.
- We’re backed by top investors, accelerators, and some of the most successful life science entrepreneurs and philanthropists in the world including Y Combinator, Malala Fund founders, and Fifty Years VC.
- We are committed to building a warm, inclusive, and diverse environment. Check out how we make sure our employees come first.
APPLY HERE
