by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
Lead Designer, Discovery
- Employees can work remotely
- Full-time
Company Description
Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, andmost importantlyaffordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 100 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We’re fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.
Job Description
Wish is seeking a Lead Product Designer to drive discovery experiences for our consumer product. Wish focuses on helping customers find amazing products within our vast catalog, sourced from merchants around the world. Your mission, should you choose to accept it, will be to explore new ways to help customers discover what they know they want and what they never knew they needed, along with helping us craft our thinking about customer jobs to be done. You will work closely with Product Managers & Engineers to develop the experience strategy, and partner with Researchers & Data Scientists to understand key customer pain points that can ground our thinking and help us evolve the experience.
What you’ll be doing:
- Design & ship engaging discovery experiences You will create shopping experiences that help customers effortlessly find the unique products, at an amazing price. Your work makes shopping tasks easy and next steps clear for customers, which in turn drive business outcomes.
- Collaborate, influence, and negotiate You will work closely & collaboratively across different business units and advocate for a strong design system. You influence senior leadership within the company and rally them around doing right by the customer. You negotiate tactical tradeoffs with other cross-functional partners in an effort to balance design excellence and roadmap completion.
- Represent and advocate for the team’s priorities You will advocate for the customer & design voice in the planning & development process, with a focus on cross-functional alignment and work prioritization.
- Fill design’s seat at the table You will partner with peers across the organization to ensure a cohesive user experience across the marketplace, and help shape the culture of the design organization.
Contribute to the design system You understand how to work with a design pattern library, and know when to work with and when to extend, for the benefit of experience clarity and quality. You strive for universal, accessible designs.
Qualifications
Who you are:
- You are an innovative thinker and a strong individual leader, and can use your skills to open up possibilities for customers as well as your peers and partners. You can facilitate sessions to develop concepts and ideate toward a north star. You bring others along with you, and can also meet them where they are.
- You work across platforms and your portfolio shows it. You know when to follow, bend and break rules.
- You advocate for our customers and for experience quality, with an eye to sharing knowledge and expertise on what makes great products
- You value data & insights as the foundation of creating experiences. You actively gather information to inform your design choices, and prioritize working closely with Research & Data Science.
- You advocate for communication clarity and know how to partner with Content Designers to collaboratively build smart experiences.
- You value and help create a culture of feedback by both seeking it out, and by delivering feedback with clarity and care for your team. You model the behavior you value.
- You have 8 years of industry experience, and training in your craft (BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), HCI, or a related field or equivalent practical experience.)
- Ecommerce experience preferred. Experience with discovery-based commerce, and/or Search a plus.
Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don’t meet 100% of the above, we encourage you to still apply!
The estimated base salary range for this position varies by the candidate’s location as follows: Candidates located in California: $150,500 – $203,500 annually Candidates located in New York and Washington: $169,500 – $203,500 annually Candidates located in Colorado: $131,000 – $157,000 annually For states not listed, the estimated base salary range for this position starts around $131,000 annually Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.
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by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
Principal Engineer
Remote – US
time type
Full time
The Principal engineer is responsible for leading the design and development of Get Real Health’s product offerings. The Principal engineer will interface directly with customers, support project engagements, research and work collaboratively with Get Real Health’s team members to ensure product and engineering efforts are directed and supportive of corporate and client initiatives.
Duties & Responsibilities:
- Lead brainstorming sessions and identify areas for software development life-cycle improvements.
- Liaison with offshore develop team manager to prepare solution approaches and ensure requirements are met.
- Communicate with technical teams, business teams, and clients at a level appropriate to the audience in both written and verbal formats.
- Work in collaboration with program management, business development, strategists, technologists and delivery organization team members to identify solutions that meet the needs of Get Real Health’s clients.
- Partner with Product to develop a roadmap to align with corporate and client objectives.
- Ensure that Get Real Health’s product offerings are supported by extensive technical documentation and refine and optimize any prototypes as required.
- Maintains knowledge of technologies, industry trends, standards and design techniques to support Get Real Health’s product development.
- Provides input on implementation status and changes to schedules or estimates.
- Conducts research and case studies in leading edge technologies and makes determinations on the probability of implementation.
- Technical leadership role working with US and India based scrum teams to translate business requirements into detailed architectures and designs, and oversee software development.
- Document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations.
- Support test planning, security, usability, and system integration.
- Availability to work with teams in ET and CT time zones.
- Occasional travel.
Qualifications & Skills:
- Bachelor’s degree in Electronics/Computer Science and 8+ years’ experience in the Information Technology or Engineering arena including hands-on software development, system architecture and design.
- 6-8 years of experience with hands-on software design and development
- Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development life cycle
- Knowledge of modern technologies, including Agile, Cloud, mobile, and Open platforms.
- Expertise in Microsoft.NET, Microsoft Azure, SQL Server, Angular/React desirable
- Ability to talk to business users to understand the requirements and ask the right questions to build an effective solution.
- Strong experience in system design, database design and data modeling.
- Excellent written and verbal communication skills to a broad range of audiences.
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience managing engineering teams (Agile software development)
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by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
Title: Manager – Cloud SRE – Remote
Location: Alpharetta GA US
Job Category: Technology
Job Type: Full-time
As a Manager Cloud SRE you will be responsible for the overall cloud infrastructure management including designing, monitoring, and provisioning resources for individual applications deployed to those environments. This position works very closely with Engineering, DevOps, Networking, and Product teams on understanding their need. The manager (Cloud SRE) should be able to manage people and applications/tooling in various cloud technologies. The Candidate must have proven expertise in cloud platforms (AWS, GCP, AZURE) and ability to manage delivery while enabling cost effectiveness of those solutions.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Define and drive automation of cloud operations and deployment using different toolsets
- Define and drive implementation of Cloud Operations procedures
- Define and implement effective and reliable cloud infrastructure
- Define, implement methodology and toolset for fully automated infrastructure management as a code
- Serve as the company’s subject matter expert to support other Change Healthcare teams for purposes cloud technologies, operations, and DevOps methodology
- Willing to support 24x7x365 on-call when needed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree in Information Systems, Computer Science, Engineering or 4+ years of equivalent experience
- 10+ years of hands-on experience in software development or infrastructure management
- 5+ years of experience and a proven record of successful administration of cloud infrastructure and deployed applications for enterprise SaaS or PaaS companies in public clouds such as GCP, AWS, Azure
- 5+ years of hands-on production application management experience
- 3+ years of experience in coding in any programming language
- 2+ years of production experience with Kubernetes including using technologies such as Docker, Helm
Preferred Qualifications:
- Public cloud-related certifications like cloud engineer, Kubernetes, terraforms etc.
- Proven knowledge of cloud infrastructure including computer, networking, security, storage data management, cloud database, cloud logging and any other cloud based services
- Experience in designing and driving the implementation of large-scale commercial enterprise-class software, using CI/CD principles and DevOps methodologies
- Experience with on-calls tools like PagerDuty or xMatters
- Experience with automation tools like RunDeck or Ansible
- Ability to work in a fast-paced environment
California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
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by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
Chatbot Manager
- Remote , United States
- Member Services
- Full time
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
We are committed to our location flexible work approach, allowing you to work from where you want in an office or from home or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Together, we work every day to foster a work environment that’s inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
Ancestry is looking for a Chatbot Manager to join our remote Member Services Strategy & Analytics team headquartered in Lehi, UT. The Chatbot Manager will manage our Chatbot Specialist and will be responsible for conversational and workflow design that meet our digital engagement vision and our our requirements. We ask that you have chatbot, language and conversation-specific design skills to create a helpful and engaging online personality using a conversational AI platform.
What you will do…
- Manage the performance of one Chatbot Specialist
- Collaborate with business sponsor, project manager, domain SMEs, business analysts, data scientists, NLP modelers to understand conversational AI use cases and requirements to guide conversational excellence
- Manage projects and collaborate with developers and other technical resources to implement self-service conversational AI solutions
- Identify intents applying data analysis
- Document and be responsible for an engaging conversational experience, including
- Conversational flow, persona, tone of voice, error handling, help, chatbot responses, escalation to live agent
- Use case workflow design
- Channel and modality design
- Provide input to test plans and conduct early testing
- Resolve conversational design issues
- Review data analytics with operational and data analytics team to identify areas of improvement
- Build conversational workflows using available content, and help design non-existing content
- Work with the natural language processing (NLP) owner on improving user experience
Who you are…
- 3+ years of experience in AI, chatbot strategy, conversation design and optimization experience with chatbot containment improvements
- Some knowledge of product design, UX design, or UI/Visual design
- Working knowledge of conversational AI platforms, such as Solvvy or Salesforce Live Agent
- Understanding of natural language processing (NLP)
#LI-RR
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $96,000 – $150,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.
*Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
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by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
VP, Product Management
Full-Time
Kennesaw Office, Kennesaw, GA, US
Work From Home – USA, Remote, GA, US
Requisition ID: 1522
Responsibilities:
The VP, Product Management owns the product vision, strategy, and roadmap delivery for a product portfolio that includes GRC and BC&R within Riskonnect Integrated Risk Management solution. They lead a team of product management professional in defining the product vision, guiding key decision and prioritized development resource to achieve both short term results and long-term strategy for assigned product lines.
Responsibilities:
- Develop the product vision, strategy, and roadmaps for a multi product/multi platform portfolio.
- Lead a team of product management professionals to successfully deliver on product success plans.
- Working with the Sr. Director, Product Commercialization and Product Marketing responsible for GTM planning and operational readiness for new product launches.
- Build, coach, and mentor a team of product management professions.
- Prioritize the roadmaps and product management projects based on feedback from multiple sources and balancing the needs of new features, client deliverables and technology debt.
- Collaborate with Product Development to scope, prioritize and build the product roadmap.
- Develop business cases/benefit analysis/ROI analysis to help in portfolio prioritization and sales efforts.
- Perform market research to ensure that assigned product lines are best in market, position effectively and priced competitively.
Qualifications:
- Education: A minimum of BS/BA in Finance, Risk Management, Business, Marketing, Computer Science, or an equivalent in working experience.
- Experience: 10+ years in product management positions with increasing responsibilities. Demonstrated success in operating complex product strategies, rationalizing products, driving migration/retirement of legacy platforms, large scale integration projects and leading hands-on execution of the strategies. Prior experience managing products within the GRC, BC&R, or Risk Management space is required.
- Technical Skills: Experience with managing multiple product lines across multiple technical stacks. Demonstrated successful experience in large scale integration projects. Understanding of technical architecture and modern development practices. Experience with AHA, ADO and JIRA is required.
- Leadership Qualities: The VP must demonstrate the ability to continuously drive results both personally and by effectively leading a team. The position is also one of immense pressure and must have the ability to navigate complex situations and tasks with calmness and composure.
- Analytical Skills: The VP will engage in research and strategy formulation in conjunction with other departments, emphasis on collaboration with the sales and marketing departments. They must possess analytical skills that ensure accurate interpretation of research information and accurate formulation of the most suitable product approaches and strategies.
- Administrative Skills: The VP is responsible for the successful commercialization of products within their assigned product portfolio which requires a high degree of project management skills.
- Communication Skills: Excellent verbal and written communication skills are essential. The position involves communication both up and down the organization, to clients and to prospects. The VP will regularly be required to make presentations to stakeholders and must, possess communication skills that enable them to clearly present, articulate, and defend their findings and recommendations to the stakeholders a way that they can relate to and easily understand. The position will involve regular and constant presentations to all collaborating product and development team members, clients, and key internal stakeholders.
- Interpersonal/People Skills: The VP must have both strong interpersonal and people skills. Interpersonal skills will facilitate smooth collaboration between multiple departments and eliminate unnecessary delays. This will ensure that all function areas collaborate successfully so that new features and products are executed promptly, efficiently, and effectively. People skills allow the Sr. Director to generate excitement for the visions and goals and convince people to follow them. People skills make an individual easy to relate to and makes team members delighted and ready to follow directives
- Collaboration: This is a highly collaborate role. The VP must work in collaboration with every department in the organization in the performance of their duties. The VP also works closely with the business’s other departmental VPs and Sr. Directors to align their vision and objectives (OKRs) for their departments with the product plan and roadmap.
- Strategy: it is expected that they play the leading role in the creation and execution of product strategies for their assigned portfolio and to also assist their team members in developing their own strategic planning skills. The VP is also expected to support the Sr. VP in creating an overall IRM vision and roadmap.
Riskonnect is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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by Ronald Barron | Apr 26, 2023 | Uncategorized
Job Description
Title: Marketing Campaign Specialist (2967)
Location: Remote – USA
ModSquad provides CX services for companies in markets all over the world, from Fortune 500s to startups. We are seeking someone to create and run marketing campaigns that will drive demand and brand awareness. Do you love project managing events and campaign timelines?
This critical role supports the Marketing and Sales teams and is responsible for devising, executing, and analyzing marketing campaigns, events and project/content management. The successful candidate will be a highly organized B2B campaign marketer with solid experience with events and launching successful integrated marketing campaigns.
This is a work from home/remote full-time position and reports to the Director of Demand Generation.
Availability:
This is a full-time position.
Key Responsibilities:
- Create integrated marketing campaigns based on market segments to gain new customers and build repeat business
- Manage various aspects of trade shows and events including budgeting, pre-show planning and outreach, post-show lead upload and outreach, event coordination, collateral, and onsite support to drive leads into the sales funnel
- Work with sales and marketing to ensure proper messaging, timing, and execution of multi-channel campaigns
- Project management of campaigns to drive pipeline growth leveraging and aligning key marketing channels with consistent content/messaging
- Recommend and present overview strategy briefs that tie into detailed tactical plans for building awareness, consideration and purchasing decisions
- Provide ongoing reporting, campaign insights and goal pacing to stakeholders
- Constantly monitor, measure and hone the performance of sales enablement to enact programs that achieve revenue goals for each target market
- Plan seamless integration of competitive campaigns and partner channel campaigns within the prescriptive buyer journeys and overall segment campaign plans
What s in it for you:
- Work with an extremely talented team of colleagues serving a highly visible group of clients
- A company culture that values exceptional performance and people skills
- Being part of an award-winning growth company scaling across the globe
- The flexibility of working from home with competitive salary plus benefits
What are we looking for:
- Has top drawer skills and track record
- Is passionate about optimizing campaigns, events and marketing programs
- Has a hunter mentality
- Loves being a part of a team
- Cares about the details, very reliable, and friendly
- Is driven, organized and enjoys multitasking
- Is comfortable working with team members across time zones
Requirements:
- 5+ years marketing experience in B2B campaign and event planning management
- Experience coordinating events and trade show marketing campaigns
- Proven ability to plan, execute, and optimize campaigns with a demonstrable impact on revenue
- Understanding of the sales pipeline and sales processes
- A self-starter with excellent project management and communication skills
- Demonstrated experience defining and measuring programs, including analytics and reporting.
- Experience with Salesforce, Hubspot (blog management), Google Analytics required; Asana, Popl, and Slack experience preferred
- BA/BS degree in relevant field
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.
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