by Ronald Barron | Aug 29, 2023 | Uncategorized
Job Description
Title: Writer, AI-Powered Content | CreditCards.com
Location: Remote
Red Ventures is looking for a Writer who will be responsible for contributing to and executing on strategy for credit card content on CreditCards.com. This position creates and optimizes credit card content using SEO best practices. Additionally, there are opportunities to work with exciting new technology, including our in-house AI platform.
This role is responsible for helping to ensure the Credit Cards Education team hits its monthly production goals while maintaining high-quality standards. The ideal candidate is a skilled writer with some editing experience who’s open to and excited about innovation and has excellent storytelling, project management, and communication skills, as well as a strong understanding of SEO best practices. Experience with credit card content or personal finance content is also required.
What You’ll Do:
- Create and optimize credit card content manually and with our in-house AI platform
- Ensure both manual and AI-generated content align with CreditCards.com standards from a voice, tone, and brand standpoint
- Help drive the end-to-end production of our consumer-facing credit cards content
- Work alongside a team of internal editors and writers
- Stay up to date on the most current credit card news and offers in the marketplace
- Collaborate with SEO analysts to execute on monthly content priorities
- Meet our high standards for editorial excellence, accuracy, and legal compliance on all content
- Participate in cross-functional collaboration meetings
- Provide regular updates on content production, performance, and key highlights
What We’re Looking For:
- 3+ years of writing experience with consumer-driven, personal finance content
- Excellent research, writing, and editing skills, with the ability to write and rewrite quickly and on deadline
- Openness and enthusiasm regarding innovation
- Willingness to test new tech capabilities and offer regular useful feedback
- A general understanding of measuring content quality and performance
- Experience creating content based on SEO concepts and best practices
- Strong knowledge of the credit cards space
- Deep familiarity and experience with Google’s ever-evolving search landscape, including a working knowledge of EEAT
- Experience with writing credit card content, especially product-focused content
- Alternatively, writing bylines at top publications with a strong interest in the credit card and personal finance space
- A highly accountable operator who is process-oriented and able to update stakeholders on content production progress
- A passion for developing based on feedback
- An ability to adapt and reprioritize as needed
- Excellent project management skills, with the ability to manage multiple projects simultaneously and prioritize workload
APPLY HERE
by Ronald Barron | Aug 29, 2023 | Uncategorized
Job Description
Lead UX Researcher
Location: Remote, United States of America
Job Id: R24755
Job Description
Lead UX Researcher – (US-Remote)
At Zendesk, we know that delivering great customer service experiences is the key to running a successful business. Our goal is to make customer service better by building software that brings companies and their customers closer together, sets companies up for success, and keeps businesses in sync.
We believe in collaborative working relationships, curiosity about our customers, insight-informed design, and delivering solutions that solve real problems for our customers.
UX Researchers are an integral part of our Product Development organization! In this role, you will craft and execute sophisticated research projects which require an in-depth evaluation of variable factors. Your research will contribute to designs for Zendesk products that are powerful and easy to use.
As a Lead User Experience Researcher, you will use a variety of research methodologies to help define the vision for the user experience of our software. You will lead end-to-end research critical to the success of Zendesk by ensuring we meet our customers’ needs, set our customers up for success, and keep our customers’ businesses in sync.
This role will be based remotely in the US.
Who we’re looking for:
This opportunity is for a Lead User Experience Researcher with demonstrated ability partnering with cross-functional teams (e.g., design, product, data analytics, marketing) to build strategic research plans that deliver insights that help them make decisions. Successful candidates will have expertise with a variety of remote and face-to-face research methods, a gift for mentoring colleagues, a drive to lead department and org-wide initiatives, and a passion for the user experience.
What our researchers get to do every week:
- Work collaboratively with designers, product managers, marketing and engineering teams to provide customer insights that fuel our product development efforts.
- Participate in and lead weekly huddles and standup meetings with product, design, and research teams.
- Select appropriate research methods to turn open questions and curiosities into formal research plans, and execute those plans to inform product and design strategy.
- Partner with product management, data analysts and other UX Researchers to craft coordinated research strategies and insights, triangulating data from different sources and methods to find opportunities for improving the customer journey.
- Use workflows, scenarios, profiles and reports to document customer behavior, and articulate the goals, behavior and preferences of Zendesk customers.
- Translate insights into meaningful recommendations for design and product partners.
- Assist in the creation and evolution of user personas, our research training materials, and our Research & Insight Center.
- Share research insights across the organization to generate empathy and inspire action on behalf of Zendesk’s users, customers and prospects.
What you bring to the role:
- A portfolio of work samples demonstrating expertise in a broad palette of research methods (e.g. moderated and unmoderated testing, ethnographic research, group facilitation, survey design, sampling methods and validity in research design) and how your research has impacted the customer experience or business strategy
- A proven record of proactively seeking opportunities to share expertise and build knowledge amongst the rest of the UX Research team and Product Development organization
- Excellent communication skills with the ability to deliver crisp presentations, appropriate tone, and clear insights that allow for quick and accurate decision making
- Leadership skills to proactively stand up research programs (i.e., benchmarking research, UX measurements/tracking programs, creating guides/tools to scale research) and the foresight to ensure research programs are aligned with the product strategy
- Strong collaboration skills to build team level relationships between the UX Research team, their own product team, and other XFN team members
- Ability to conceptualize and implement original solutions to impactful business problems, requiring creative and outside-the-box thinking
- The flexibility to meet remotely with teammates and customers in different time zones, and occasionally travel (when safe to do so) to meet them in person
- University degree in interaction design, psychology, human factors or a related subject area
Preferred requirements:
- At least eight years of professional experience in applied product research, preferably supporting a design team for a commercial B2B, B2C, SaaS or mobile product experience.
- An advanced degree in interaction design, psychology, human factors, or a related subject area.
APPLY HERE
by Ronald Barron | Aug 29, 2023 | Uncategorized
Job Description
Junior Designer
REMOTE
#191275
Overview
PLACEMENT TYPE:
Temp to Perm
SALARY (USD):
$60-65K
We are seeking a junior level designer to support our account-based marketing team. The candidate should be a talented, collaborative person who can not only create smart, original, and effective content but can develop a strategy around it. The designer will be responsible for producing content that matches the company’s brand, aesthetic, and marketing strategies including, but not limited to, landing pages, digital ads, in-person event collateral, and direct mail kits. The designer will work closely with an art director and a copywriter. The ideal candidate should be able to efficiently combine creativity, functionality, and technology to produce eye-catching and informative content.
Junior Designer responsibilities include:
- Proven experience designing for marketing campaigns, including print and digital collateral
- Concepting, executing, and editing design content that aligns with the company voice/vision and marketing goals
- Understanding the business and industry of our targeted brand accounts
- Researching accounts to thoroughly understand the target audience and project information
- Understand the nuances of each online platform and how to adapt and optimize content per channel
- Bringing an attitude of humility, integrity, and fun to your work and leadership
- Demonstrating a capacity to remain positive and be decisive with a bias toward action during times of ambiguity takes initiative to move forward, and seek project information needed
- Ability to manage tight deadlines while maintaining a commitment to excellence and impeccable attention to detail
- Prioritizing projects to manage multiple tasks at once; able to work with project management to meet all deadlines
- Working quickly and effectively under tight deadlines
- Maintaining strong, trusted relationships with all members of the creative team, as well as members of the campaign team
- Strong understanding of brand guidelines
Requirements
- Minimum of 2-3 years experience
- Bachelor’s degree in Graphic Design/related fields or equivalent work experience
- Experience designing for both web and print
- A portfolio that displays integrated campaigns and effective, compelling designs.
- Highly organized, proactive, multifaceted
- Capable of working on concurrent projects
- Strong written and verbal communication skills
- Ability to present design ideas and concepts
- Ability to understand and interpret business objectives to guide execution
- Ability to work independently and take initiative to find information and deliver solutions
- Strong presentation skills, and outstanding communication and interpersonal skills
- Strong conceptual skills
- Highly skilled in Adobe Creative Cloud, experience with Figma is a plus
APPLY HERE
by Ronald Barron | Aug 29, 2023 | Uncategorized
Job Description
Quality Specialist, Weekend Shift
Location: United States – Remote
About the Team
Strategy & Operations oversees strategic growth at DoorDash. Together, we’re building the world’s most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. The Dasher & Logistics team’s goal is to ensure every delivery goes well. We prevent problems for customers by working across merchant operations, dasher operations and our logistics system.
About the Role
As a Quality Specialist you will be responsible for driving improvements to DoorDash delivery quality at the lowest level of detail. In this role you’ll perform daily operational tasks to maintain delivery efficiency, including executing a playbook to maintain delivery quality during weather events, researching local events that may impact business operations, communicating with cross functional stakeholders, and updating reporting to be viewed by Dasher & Logistics leadership.
This role is perfect for those interested in identifying trends with data, executing actions in real time, and learning how to operate in a fast paced, growing company.
You’re excited about this opportunity because you will
- Work with the Dasher & Logistics team to implement plans for weather, holidays, and special events that can impact delivery quality for customers.
- Identify and diagnose issues cross-functionally to improve the speed and performance of deliveries.
- Maintain market reports & collaborate with Dasher & Logistics team on report’s findings
- Take part in building our new processes and testing tools to further improve Dasher supply efficiency.
- Communicate with cross functional teams, including Merchant Account Owners, regarding questions on delivery quality
- Interact with Merchants, Dashers, and Consumers to drive Quality initiatives forward
We’re excited about you because
- High school diploma or equivalent. Bachelor’s degree or equivalent preferred
- Excellent attention to detail
- Strong project management skills and the ability to run multiple projects simultaneously
- Highly motivated, positive, and passionate about DoorDash and our customers
- A can do, No Task is Too Small! attitude
- Ability to work on weekends and holidays
- SQL and Excel knowledge is a plus
- You’re a Team player and are willing to help your peers tackle problems together
- You are comfortable working a consistent shift involving weekends of 7am – 3pm Pacific Time/10am – 6pm Eastern Time
APPLY HERE
by Ronald Barron | Aug 29, 2023 | Uncategorized
Job Description
Web Project Manager
UNITED STATES /
DESIGN AND DEVELOPMENT TEAM /
REMOTE
/ REMOTE
APPLY FOR THIS JOB
CI Web Group, Inc. is a Digital Marketing Agency with employees located all over the world, working remotely. We are creative, customer-centric, data-forward and our goal is to provide a caring, educated, results-driven, experience for our customers. We are a full service digital marketing agency that provides various services to primarily Home Service Companies throughout the United States & Canada.
We are looking for a Web Project Manager to join our team. This person is responsible for overseeing the planning, execution, and successful delivery of web-based projects. This role combines aspects of project management, web development, and communication to ensure that web projects are completed on time, within scope, and within budget while meeting the project’s objectives and quality standards.
Responsibilities
- Project Planning and Strategy: Define project scope, objectives, deliverables, and success criteria in alignment with client requirements and company goals. Develop detailed project plans, schedules, and budgets, taking into account available resources and timelines. Identify project risks and develop mitigation strategies to ensure project success. Collaborate with clients and internal stakeholders to understand business needs and align project objectives accordingly.
- Project Execution and Management: Lead cross-functional project teams, including web developers, designers, content creators, and marketers, to execute projects effectively. Monitor project progress, track key milestones, and ensure adherence to project timelines and budgets. Manage project resources, including allocating tasks, setting priorities, and resolving conflicts to ensure optimal productivity. Regularly communicate project status, updates, and risks to stakeholders, clients, and internal teams.
- Web Development Oversight: Provide technical guidance and expertise on web development best practices, user experience (UX), and search engine optimization (SEO). Collaborate with web developers and designers to ensure the delivery of high-quality web solutions that meet client requirements. Conduct quality assurance testing and implement appropriate measures to ensure websites meet functional and design specifications.
- Stakeholder Collaboration: Foster strong relationships with clients, understanding their goals and objectives, and managing their expectations throughout the project lifecycle. Collaborate with internal teams, including sales, marketing, and content, to ensure seamless integration of web projects into broader digital marketing strategies.
- Continuous Improvement: Identify opportunities for process improvements, efficiency enhancements, and innovation within project management practices. Stay up-to-date with industry trends, emerging technologies, and best practices in web development and digital marketing.
Qualifications
- Bachelor’s degree in a relevant field, such as Marketing.
- Proven experience as a Project Manager in web development with digital marketing agency, with a focus on managing complex projects from initiation to completion.
- Strong knowledge of web development technologies, including HTML, CSS, JavaScript, and CMS platforms (e.g., WordPress).
- Familiarity with digital marketing concepts, such as SEO, content marketing, social media, and email marketing.
- Proficiency in project management methodologies.
- Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.
- Strong analytical and problem-solving abilities, with a keen eye for detail and a commitment to delivering high-quality results.
- Proven track record of successfully managing multiple projects simultaneously, meeting deadlines, and achieving project objectives.
APPLY HERE
by Ronald Barron | Aug 28, 2023 | Uncategorized
Job Description
Senior UX Designer, Segmentation
at BOLD
United States (Remote)
We are looking for a Senior UX Designer to develop new experiences for customers for our resume builder products. This position closely partners with our team of Product Managers and Designers to identify opportunities and new feature ideas for our job-seeking audience. The ideal candidate is passionate about user research to drive their work and reveal what our users need when they need it.
ABOUT THIS TEAM
This position is part of BOLD’s UX & Design department and will work directly with the newly formed Segmentation product team. This team works collaboratively to identify opportunities to support our users in creating their resumes through discovery with an emphasis on solving unique user problems.
WHAT YOU’LL DO
- Strong ability to advocate on a customer’s behalf – championing a customer-centric view to influence the development of great product experiences
- Improving business proficiency through partnership with stakeholders, translating stakeholder knowledge into inputs to discovery
- Alongside product managers and researchers, define the discovery and product strategy in support of the horizontal and segmentation initiatives
- Assist in user research through the collection of data, and incorporate this data into designs.
- Storytelling enthusiast and design-thinking influencer, combining quantitative + qualitative data to tell the story of the product
- Proficient in creating prototypes, rapid design iteration and user testing
- Understand the macro-level journey of the product and cross-team dependencies
- Communicate design choices and direction effectively for hand-off to portal product teams through prototypes, design briefs and specs
WHAT YOU’LL NEED
- 5+ years of web and mobile design experience (preferably for a high-traffic, consumer-facing website).
- Portfolio featuring design thinking, decision-making, and high-fidelity design deliverables.
- Ability to convey concepts through wire-framing, flows, and mockups.
- Effectively work on multiple projects simultaneously, with shifting priorities.
- Interest in driving product growth through experimentation, A/B testing, and product optimizations.
WHAT’S GOOD TO HAVE
- Experience working with user research and usability findings.
- Knowledge of in-product A/B testing and experimentation.
- Axure and Figma prototyping experience
APPLY HERE
