by Ronald Barron | Nov 15, 2023 | Uncategorized
Job Description
Title: Senior Insurance Product Analyst (Remote, US)
Location: Remote – United States
Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.
Now is the perfect time to join the journey. Here’s why
- It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
- We’re well-backed & stable. We closed our $100M Series D fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures, Advance Venture Partners, Eden Global Partners, and Clocktower Technology Ventures.
- It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.
If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.
Job Details
We are seeking an experienced Senior Insurance Product Analyst to own reporting and analysis within Insurance Product Management. Reporting to the Director of Insurance Product Solutions, this highly visible role offers the opportunity to lead exciting analyses and own monthly reporting for the group. This role requires a self-motivated, high-energy individual who can efficiently function in a fast-paced, performance-driven environment.
Key Responsibilities
- Conducting analysis and making recommendations to drive business results
- Analyzing key performance indicators and drivers of profitability, including loss ratios, frequency/severity trends, sales conversion, persistency, and other data
- Presenting monthly results to the insurance product team and Openly leadership team
- Leading other product management initiatives, such as external data evaluations, market/competitor intelligence, and new product development
Requirements
- 3-5 years of combined experience in insurance product management roles
- A degree in Mathematics, Business, Economics, Statistics, or similar study
- Strong technical (SQL) and analytical skills, capable of developing quantitative analyses through data manipulation
- Ability to identify and define complex business problems and develop relevant analytical frameworks to deliver solutions, often operating in ambiguity and leveraging creativity
- Strong communication skills and comfort presenting to various audiences
- P&C insurance experience is required, and homeowners insurance experience is a plus
APPLY HERE
by Ronald Barron | Nov 15, 2023 | Uncategorized
Job Description
Title: Implementation Specialist
Location: Remote
About the role
PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Specialist at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, consultative, and refreshingly personable post-sales process ensuring a smooth and successful transition to our software. Your expertise, attention to detail, and exceptional communication skills will be essential in uncovering and resolving unique needs, allowing pet care provider businesses to thrive.
Apply if you’re excited to:
- Lead the implementation process for new PetDesk customers, work closely with customers to gather requirements, configure the software to their specific needs, and ensure a smooth and efficient onboarding experience
- Use a customer success-based conversation approach that focuses on educating new customers on how we can help improve processes and save time. Conduct comprehensive training sessions to educate customers on how to use PetDesk’s software features and functionalities effectively
- Understand each customer’s unique requirements and challenges. Analyze and interpret results in our backend system to inform the customer, problem-solve through issues, and give accurate and confident responses
- Develop strong relationships with customers by providing exceptional service and support throughout the implementation process; act as a trusted advisor, offering guidance and best practices to help them optimize their use of PetDesk’s client communication software
- Identify and resolve technical issues or challenges customers face during the implementation process. Collaborate with internal teams, including product support, to ensure timely resolution of issues and customer satisfaction
- Maintain accurate documentation of customer interactions, implementation details, and configurations. Generate reports and provide insights on implementation progress, challenges, and successes to internal stakeholders
About you
- Minimum of 1 year of experience in a customer-facing role, preferably in software implementation, customer success, or a related field with primary customer communications over the phone
- Proficient in learning and understanding software applications quickly. Familiarity with client communication software, CRM systems, or SaaS solutions is advantageous
- Excellent verbal and written communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences
- Passionate about delivering exceptional customer experiences. Strong interpersonal skills and the ability to build rapport and trust with customers
- Strong analytical and problem-solving abilities to identify and resolve customer issues effectively
- Collaborative and able to work effectively with cross-functional teams, including sales, product, and customer support, to deliver excellent customer outcomes
- Excellent multi-tasker with the ability to self-manage and get the highest priority tasks done
- Experience in Salesforce, Zendesk, or similar software is strongly preferred
- Experience working with veterinary clinics or the pet care industry is a plus
APPLY HERE
by Ronald Barron | Nov 15, 2023 | Uncategorized
Job Description
Sr. Director Ecom & Digital Experience Engineering
locations
HQ-Office, San Francisco, CA, USA
Remote – USA
Full time
job requisition id
R-0113216
You’re an original. So are we.
We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s, Dockers, Denizen, Signature by Levi Strauss & Co. and Beyond Yoga.
About the Job
- Reporting to the VP of Engineering, you will provide transformational leadership for defining and executing the technical strategy and roadmap for web, mobile, core commerce, order management, loyalty, personalization, and capability-aligned microservices for Levi’s, Dockers, and Beyond Yoga across the globe.
- Nurture and guide a diverse global team, instilling a culture of ownership (you build it, you run it), innovation, and continuous improvement.
- Champion modern software engineering practices in consideration of the MACH framework (Microservices, API-First, Cloud-Native, Headless) and DevOps/ Lean practices to ensure that our platforms stay current and we’re delivering value to our consumers.
- Build bridges with teams, bringing together product management, UX design, department leaders, and engineering to deliver a flagship digital experience for our consumers.
- Foster a product-led, customer-centric culture where our consumer and their experience with our brands is at the heart of every decision we make.
- Prioritize talent development, emphasizing continuous learning, mentorship, and career advancement for team members while building the next generation of Levi Strauss & Co. digital leadership.
About You
- 10+ years of experience in product and/or platform engineering leadership, with tangible accomplishments in ecommerce or similar customer-facing digital experiences.
- Solid business acumen, coupled with experience applying technical solutions to achieve overarching our goals.
- Deep-seated understanding of product management principles, with prior leadership roles in product-led organizations.
- Unwavering customer-focused ethos, placing the consumer at the core all decisions.
- Expertise in leading diverse, geographically-distributed teams and in navigating the complexities associated with different locations and time zones.
- Mastery of modern software development practices, including agile and lean tenets, CI/CD, and the broader DevOps movement with demonstrated improvements to software delivery performance.
- Connect, communicate, inspire, and create collaboration across a spectrum of departments and functions.
APPLY HERE
by Ronald Barron | Nov 15, 2023 | Uncategorized
Job Description
Senior Director of Software Engineering, eCommerce Platform
Technology/Development Engineering Remote, United States Tempe, Arizona Minneapolis, Minnesota Dallas, Texas Charlotte, North Carolina 2023-2872
Description
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Shutterfly is embarking on a significant re-platforming journey to transform its current Shutterfly.com platform to build a next-generation photo-based commerce platform that will modernize the customer journey for customers on both website and app, create easy to use tools to launch products and designs quickly, and rebuild the entire technology stack so it is simpler to maintain, extend and operate. This next-gen platform will be a common platform that will power both Shutterfly and Snapfish sites.
As the Sr. Director of Engineering, eCommerce Platform you will be responsible for leading end to end delivery of large, transformational, Shutterfly next-gen project from inception to launch. To succeed in this role, you will bring along a mix of customer-centric, transformational leadership experience, deep technical knowledge, platform-centric thinking, operational mindset, cross-functional collaboration and partnership skills, and solid execution skills. You will be leading a team of top engineering talent to launch the next-gen platform, migrate existing users onto the new platform, and sunset the current platform. You will partner with product and business leaders and be responsible for delivering the business objectives and key results for the new platform.
What You’ll Do Here:
- Own end-to-end engineering delivery of the new platform by partnering with product and UX leaders, and cross-functional business, product, and technology teams. You will represent technology’s voice on execution of this project in C-suite level discussions.
- Provide hands-on technical leadership to drive the execution of overall product vision through to delivery, leading teams that architect, design and build the platform, and collaborate with domain-specific engineering leaders, infrastructure, and security leaders and teams to operate a highly scalable platform in the cloud.
- Draw from your deep and broad platform-centric technical and management expertise to mentor senior principal engineers and managers, collaborate with domain-specific engineering leaders, and provide leadership on complex technical issues, design tradeoffs, and feature and schedule prioritization.
- Grow and develop top engineering talent that will shape and build a world-class photo-centric SaaS-based personalized commerce platform.
- Develop a collaborative and inclusive high-performance team that fosters a culture of ownership, experimentation, and innovation to prioritize the things that will have the biggest impact on both users and the businesses and deliver working solutions for our customers.
The Skills You’ll Bring:
- 15+ years in a leadership/management role with a solid track record of building and leading engineering teams.
- 15+ years of software engineering experience and a proven track record of successfully architecting and building highly available, scalable, and low latency systems for high traffic applications.
- Experience leading engineering delivery of at least 1 large-scale transformation project.
- Previous experience leading multiple geographically distributed teams.
- Excellent interpersonal and communication skills with cross-functional stakeholders, engineers, and product managers.
- Excellent problem-solving skills and ability to dive into system architecture, design, performance metrics, code, test plans, project plans, deployments, and operations.
- Advanced knowledge and hands-on experience with major cloud environments (such as AWS).
- Platform thinker, with strategic thinking and strong product and business orientation.
- Exceptional project management skills with ability to manage multiple concurrent projects with competing priorities.
- Experience in eCommerce, digital, or related industry.
- Bachelor’s degree in Computer science, Engineering, Physics, Mathematics or an equivalent highly technical field.
APPLY HERE
by Ronald Barron | Nov 15, 2023 | Uncategorized
Job Description
Learning Experience Designer-1
USA – Remote
Full time
R23_277
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
What you’ll be doing:
- Deliver impactful learning experiences: Partner with the Talent Development team and SMEs to uphold TInuiti’s learning strategy by assessing learning needs, identifying goals, and applying proven instructional methods to design effective, engaging and integrated learning experiences across remote, hybrid, and in-person learning environments.
- Create e-learning content: Create and curate engaging learning activities and compelling course content within Workday Learning to include learning objectives, course content, facilitation guides, and experiential practice that enhance learner retention and knowledge transfer.
- Evaluate impact of programs to the business: Conceptualize and develop evaluation materials including knowledge check+s, course evaluations and tests to provide data for meeting previously set educational goals. Confidently run reports in Workday Learning to ensure Tinuiti’s L&D strategy is aligned with business needs and objectives.
- Manage effective workflows: Create and manage efficient processes for the creation and delivery of learning experiences.
- Cross-functional collaboration: Develop deep understanding of Tinuiti’s business and client-base to inform learning strategies. Consult with and guide business stakeholders in learning design best practices as you partner with them in creating learning experiences.
- Innovation and accessibility: Proactively seek out and try new tools and technologies to create best-in-class learning experiences for Tinuiti employees. Ensure DEI principles, including accessibility of learning content, are infused within the learning journey to support the growth of all Tinuitians.
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.
Requirements:
- Bachelor’s degree in related field, or commensurate experience
- 3-5 years of learning or UX design experience
- Experience designing and building learning content across modalities (i.e face-to-face, hybrid, and online courses)
- Highly proficient in instructional design tools such as Articulate, Vyond, Captivate, etc.
- Prior experience in the digital marketing industry (preferred)
APPLY HERE
