Senior Technical Program Manager

Job Description

Title: Senior Technical Program Manager

Location: Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Glassdoor’s Highest-Rated Tech Companies for Culture and Values 2023

Great Place To Work Certified 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

Senior Technical Program Managers at Samsara are the linchpins of our most complex programs – driving strategic and tactical initiatives to successfully deliver key programs that have a material impact on the business. In the role you will partner closely across cross functional development teams to plan and drive strategic program initiatives. This includes developing upfront milestone+date based plans, partnering with business engagement managers and business leaders to align with key program milestones, and most importantly provide thought leadership as we navigate the surprises and course corrections inherent to strategic programs.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

  • Drive programs across multiple cross functional teams
  • Work with business systems and business operations to develop robust project plans for complex multi quarter strategic programs. This includes building consensus and ensuring accountability.
  • Communicate broadly to cross functional leadership teams to report progress and process efficiencies.
  • Identify risks, resolve key program conflicts, and establish appropriate resolution paths.
  • Build and maintain work backlogs, manage dependencies and ensure concise and accurate communications with stakeholders.
  • Lead decision making processes – build consensus, secure commitments, and negotiate positive outcomes.
  • Build trusting relationships with stakeholders, partners, and team members.
  • Develop and promote known best practices and train others on existing processes and tools.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • Bachelors degree or equivalent experience in a technical field
  • 10+ years of full-time technical program management experience in a technical organization managing programs at scale, or equivalent experience
  • Program management experience with Salesforce or Go-To-Market Systems

An ideal candidate also has:

  • Proven success on establishing organization-wide processes and communication framework for technical initiatives
  • Direct work experience in a technical project management capacity to drive large technical initiatives including all aspects of process development and execution
  • Knowledge of complex technical ecosystems and adequate technical depth
  • Direct experience working with senior leadership, technical teams, and individual contributors
  • Ability to quickly adapt to faster pace, shifting priorities, demands, and timelines

APPLY HERE

Senior Director of Professional Services

Job Description

Title: Senior Director of Professional Services

Location: Headquartered in Boston MA, Remote/Hybrid work acceptable.

About Us:

Quickbase is a leading software company dedicated to providing innovative solutions that empower businesses to drive growth and efficiency via Dynamic Work Management. Our cutting-edge Platform as a Service is designed to streamline operations, enhance efficiency, and drive growth for our clients across a wide range of Functional Use-Cases and Industry Verticals. As we continue to expand our global footprint, we are seeking a dynamic and experienced Senior Director of Professional Services to lead and optimize our professional services operation within our Customer Success Department.

Position Overview:

The Senior Director of Professional Services will play a pivotal role in ensuring the successful delivery of Quickbase Enablement and Application Solutions to our clients. This key leadership position will be responsible for managing a team of skilled professionals across a wide variety of Professional Service Offerings including:

  • Enablement Services – Designed to teach and coach our clients thru their own development skills in order for them to deliver positive outcomes and value.
  • Managed Services – Designed to help our clients build and maintain healthy Quickbase ecosystems
  • Project Services – Designed to develop application solutions for our client and drive the best possible time to value.

The Senior Director will oversee every aspect of services delivery to include:

  • Driving Solid financial performance,
  • Delivering consistent best-in-class service quality
  • Leading a culture of continuous process improvement,
  • Delivering clear outcomes and strong value for our customers
  • Fostering strong client relationships.
  • The Senior Director will collaborate closely with Sales, Solution Consulting, CAG, Product Development, Customer Education, CS business Development, CS Operations and Customer Success teams to ensure a seamless and exceptional customer experience.

Key Responsibilities:
Leadership and Team Management:

  • Lead, mentor, and inspire a high-performing team of project managers, solution architects, TAMs, consultants, and other professionals within the Customer Success Services department.
  • Establish clear objectives, performance metrics, and development plans for team members to both perform well and grow professionally.
  • Foster a collaborative and inclusive work environment that encourages innovation, diversity of ideas and continuous improvement.

Project/Engagement Delivery:

  • Oversee the end-to-end delivery of software implementation projects/engagements, ensuring they are completed on time, within scope, and within budget with a high degree of Customer Satisfaction (CSAT)
  • Collaborate with project and resource managers to allocate resources effectively and optimize project workflows.
  • Identify and mitigate project risks, proactively resolving issues as they arise.

Client Engagement:

  • Cultivate strong, long-lasting relationships with key clients, understanding their unique business needs and objectives.
  • Act as a trusted advisor to clients, providing strategic guidance on how our software solutions can address their challenges and drive value.
  • Help de-escalate low CSAT with Customer peers, working within our CS team and Sales to find win-win outcomes and deliver on our commitments.

Process Improvement:

  • Continuously assess and improve service delivery processes and methodologies to enhance efficiency and effectiveness.
  • Implement best practices and industry standards to ensure the highest level of service quality.
  • Work with our CS Operations team to acquire/develop the tools needed to support and enable process improvement and adoption of new methodologies and procedure.

Budget and Resource Management:

  • Develop and manage the professional services budget, ensuring resource allocation aligns with capacity and client demands.
  • Collaborate with sales and customer success teams to identify opportunities for upselling or cross-selling services, including Customer Success Qualified Leads
  • Ensure sound Profit Center margin by managing strong revenue recognition, tight cost control, high resource utilization and solid capacity management.

Reporting and Analytics:

  • Generate regular reports on project performance, resource utilization, and client satisfaction.
  • Work with our CS Operations team to build and monitor KPI and Dashboard Reporting that will enhance our ability to run our Services Profit Center.
  • Use data-driven insights to make informed decisions and drive improvements.

Education:

  • Bachelor’s degree in a relevant field (MBA or equivalent is a plus)

Experience:

  • Proven experience (8+ years) in a leadership role within professional services for a software company.
  • Demonstrated success in managing teams and delivering application development projects.
  • Proven ability to motivate and coach others to achieve.

Skills:

  • Strong financial Acumen and experience with full P&L responsibility
  • Strong understanding of software development methodologies and technologies, including both Waterfall and Agile (PMP or Scrum Master a plus).
  • Strong background in Process Improvement (Lean – Six Sigma a plus)
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to build and maintain strong client relationships.
  • Exceptional organizational and project management skills.
  • Experience with budget management and financial analysis.
  • Results Oriented, Goal Driven professional who will operate well in a fast-paced culture
  • Strong Change Agent and Champion who understand organizational change dynamics.
  • Platform as a Service Development Experience a plus (Quickbase Development Experience a big plus)

APPLY HERE

Senior Web Developer

Job Description

Title: Senior Web Developer

Reports to: Senior Director, Web

Location: Remote US

Compensation Range: $165,000K to $175,000K base, plus bonus and equity

What We Do:

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don’t discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You’ll Do:

Huntress is adding our first Senior Web Developer to our Product Marketing team. As the Senior Web Developer, you will be responsible for overseeing all aspects of our customer-facing websites and portals, ensuring that our digital properties are functioning as designed, performant, ranking for search results, and optimized for conversion.

The ideal candidate has extensive technical expertise and can work independently or with a team to create, maintain, and update our digital properties. They will need to understand best practices for web development, and content management systems and ideally have experience with Webflow. Proficiency with JavaScript, HTML, CSS, and web applications and services is essential for succeeding in this role. Ruby on Rails and Go Lang proficiency is a plus.

Product Engineering

  • Create well-designed and tested code using best practices for web development, including responsive design and mobile display
  • Create websites and interfaces using standard HTML/CSS practices, and incorporate data from back-end databases and services
  • Implements new site features, backend integrations, split tests, and more to grow and optimize our web presence
  • Engaged in the full development lifecycle designing, developing, testing, deploying, maintaining, monitoring, and improving our websites and portal
  • Monitor and optimize website performance, including page load times, mobile responsiveness, and overall user experience
  • Maintain up-to-date knowledge of industry trends and technologies; research and advocate for new technology and new methodologies
  • Leadership and Collaboration
  • Collaborate with fellow engineers, designers, agency partners, and data analysts to take an idea from concept to technical design to implementation to testing to measurement
  • Collaborate with stakeholders cross-functionally to determine what the underlying problems and needs are to build the right solution

Requirements

  • 8+ years of practical development experience; with heavy emphasis on the technical side
  • Experience in planning and developing websites across multiple products and organizations
  • Extensive knowledge of web applications, programming languages, and web services including API, CSS, CSS3, cross-browser compatibility, HTML, HTML5, JavaScript, jQuery, PHP, security principles, REST, SOAP, and web user interface design
  • Proficiency with content management systems
  • Experience in e-commerce applications and development
  • Experience in implementing web development workflows and operations using a variety of tools, including GitHub Strong project management and organizational skills, with the ability to prioritize and manage multiple tasks concurrently

APPLY HERE

Staff Software Engineer – Tech Lead

Job Description

Title: Staff Software Engineer – Tech Lead

Location: Distributed (US or Canada)

Type: Full-time

Workplace: remote

Job Description:

We are open to hiring a Senior or Staff Software Engineer for this role.

What We’re Building

Honeycomb is built to help engineering teams deeply explore and understand their own production systems in real-time. It’s a service for the near and present future, where distributed systems are the new default, every service is a platform, and empowered generalist software engineers are the new ops. We are passionate about consumer-quality developer tools and excited to build technology that raises our industry’s expectations of what our tools can do for us. We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, as we’ve closed Series D funding, scaled past the 150-person mark, and were named to Forbes’ America’s Best Startups of 2022!

In this role, you’ll be joining and leading the formation of a new full-stack product development team and serve as a Tech Lead. This team will start with helping to make Honeycomb more useful for frontend engineers. This role will also give you an opportunity to navigate ambiguity as a startup within a startup, create the ownership portfolio of a new team, and experiment with solutions for improved experiences over traditional Real User Monitoring (RUM) workflows.

Check out these links to learn more about how folks on the team talk and write about browser performance and think about observability in this space.

Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

We can hire for this role in the United States and Canada.

What You’ll Do:

  • Make meaningful decisions in an ambiguous space. You will drive the foundational work and roadmap for this new team and domain. With the support of your team and the larger organization, you can be creative in your problem-solving, experiment carefully, and suggest novel solutions. You’ll also help others navigate the landscape of new technologies, guiding technology choice, and adoption of best practices.
  • Lead and contribute to the delivery of quality software. You will write code across the full application stack, primarily in React, TypeScript, and Golang. You’ll deliver impactful code that is well-tested to maintain a high level of code quality without spending an ever-growing amount of time maintaining those tests. You will also plan and lead these complex, multi-team, or system, long-term projects, including ones with external dependencies while collaborating with product and design.
  • Support other engineers within the team and beyond. As a technical leader, you’ll have opportunities to mentor other engineers as they build their skills. You’ll pair, review code, and communicate daily with your team, give and receive thoughtful feedback on Pull Requests as you work in our shared code repositories, and act as a multiplier who shares knowledge and delegates to help others grow.
  • Define and influence. You’ll influence company goals and strategy, potentially identifying new business growth opportunities. You’ll also work to define and model the team’s engineering brand, process, and patterns.

What You’ll Bring:

  • Deep experience in web/frontend application development. You are familiar with the challenges common with browser applications and have a sense of how to balance risks and engineering efforts and are open to learning the specific languages, skills, and technologies we use by working here.
  • Experience leading teams with software in production. You have experience focused on technical leadership, defining patterns, and operational guidelines for your team or domain(s).
  • A strong sense of teamwork. You have experience working with a cross-functional team. Our team follows a product triad model composed of design, product, and engineering. You will collaborate with these partners, beginning with problem discovery through solution design and delivery. We work through building small changes/experiments and then iterate based on customer interaction.
  • A flexible mindset. The urgency of product delivery in a scaling business environment sometimes asks us to compromise. We need to ensure that important work gets prioritized while also ensuring that we continually address technical debt. You will consider each situation and help the team to find the right balance.
  • Clear, open communication. We see clear, thoughtful, and regular written & face-to-face communication (including a willingness to give & receive feedback) as a fundamental engineering skill and one of the strongest predictors of future engineering impact, not just a nice to have, and we hope you do too.
  • An interest in observability and lessons from your experience supporting production software. We maintain an on-call rotation and work hard to keep that from becoming a bad experience (read about how we track on-call health and count alerts). If you have opinions about how to maintain that, we would like to hear them. If you have struggled with supporting software in production, then we want to fold that experience into the Honeycomb product, too.

APPLY HERE

Senior Data Engineer

Job Description

Title: Senior Data Engineer, Germany

Location: Germany

Description

As a Senior Data Engineer at Cobalt, your role is uniquely designed to intertwine the realms of Data Infrastructure and AI-driven innovation. You will engage in shaping our sophisticated data infrastructure, mastering tools like Google BigQuery, Looker Studio, and DBT, while concurrently spearheading our efforts in generative AI. Your expertise will be crucial in utilizing data to revolutionize cybersecurity solutions. Approximately half of your time will be dedicated to developing and enhancing our data infrastructure, ensuring it’s both robust and adaptable. The remainder will focus on the integration and advancement of AI and ML applications, significantly influencing the efficiency and effectiveness of our cybersecurity services. This role is an ideal match for those who are equally passionate about the foundational aspects of data engineering and the pioneering frontiers of AI. It offers an extraordinary opportunity to be at the vanguard of transforming the cybersecurity landscape, paving the way for a more secure digital future.

What You’ll Do

Data Engineering Excellence: Design, build, and maintain scalable and robust data pipelines in BigQuery, ensuring data integrity and efficiency. Empower finance, marketing and product with data as well as providing business with valuable data insights.

AI and ML Implementation: Collaborate closely with Software Engineers to integrate Generative AI and Large Language Models into our data systems, focusing on automation and advanced analytics. Manage our data lake and warehouse to also support AI and ML initiatives.

Infrastructure Management: Utilize Terraform for infrastructure as code and develop Python applications for data importation, event-triggering processes, MLOps and more.

Cross-Functional Collaboration: Work with various teams to understand data requirements and deliver insights and solutions that drive decision-making and product innovation.

You Have

Proven Expertise: Minimum of 5 years experience in data engineering with a strong background in Google BigQuery, Looker Studio, and DBT.

Technical Proficiency: Expertise in Terraform, Python, and SQL for data transformation and infrastructure management.

Communication Skills: Excellent verbal and written communication skills in English, enabling effective collaboration in a remote setting.

Learning Agility: Eagerness to learn new technologies and approaches, with a proactive mindset and willingness to contribute ideas.

AI and ML Knowledge: Understanding of Machine Learning and Generative AI.

Bonus If You Have

Advanced AI/ML Experience: Deep involvement in AI-driven projects, particularly in generative AI and MLOps. Familiarity with LangChain or similar frameworks is a plus.

Community Engagement: Involvement in the data science community, through contributions to open-source projects, publications, or speaking at conferences.

Additional Technical Skills: Knowledge of additional programming languages or data tools beyond the primary tech stack is a plus.

APPLY HERE