by Ronald Barron | Dec 26, 2023 | Uncategorized
Job Description
Title: Consumer Prod Perf Partner
Location: Phoenix Arizona United States
Citizens Financial Group, Inc. (CFG) seeks a Consumer Product Performance Partner for its Johnston, RI location.
Duties: Develop and own the strategy and end-to-end roadmap for building an intelligent and automated omni-channel communications platform and additional value added services. Understand key touchpoints across digitally engaged customer journeys, help define new opportunities and optimize existing opportunities so we can truly wow our customers. Provide clear vision and scope, use cases, workflows, measurement framework and product requirements to support product development for the Agile pod. Work with key business stakeholders and partners to decompose vision into minimal viable product sets of feature and stories to ensure a harmonized product backlog prioritized on highest value delivered. Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives. Validate value through KPIs and features shipped to enhance customer satisfaction. Use data to make informed decisions and continue to iterate based on data and customer feedback. Facilitate & drive solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the overall strategy.
Requirements: Bachelor s degree in Information Technology, Computer Science, or related field followed by five (5) years of progressive experience in the role offered or in a similar position. Full term of experience must include: Defining new opportunities for digital engagement of banking customers and optimizing existing opportunities to deliver exceptional customer experiences. Designing product strategy using Aha Roadmaps, developing user interface design using Figma, and performing dashboard reporting using Datadog. Building customer data reconciliation using programming languages, including Python. Providing clear vision and scope, use cases, workflows, measurement frameworks, and product requirements to support product development for Agile pods through the use of Visio, SQL database, Jira, Confluence, SharePoint, AWS, elastic cloud computing services, and Simple storage service. Building product strategy and robust technical requirements by using marketing automation, data visualization, test automation, and software design techniques. Developing product roadmaps to scale and upgrade products to meet changing customer and market requirements. Conceptualizing products using Adobe XD, Figma, HTML 5, Visual Studio, and Visual Basic. Integrating data analytics, product metrics, user experience research, competitive and market analyses, and company goals to drive prioritization of product initiatives using tableau reports, data analytics, and querying archives using Python scripts. Building prototypes for user experience using Flutter Framework and the Dart programming language. Validating value through KPIs and features shipped to enhance customers satisfaction. Tracking the progress of product maturity using Agile tools, including Jira, Rally, and Confluence; and Utilizing data analysis tools, including Oracle SQL, UFT, Mainframe, and SQL scripts to query complex communications sent and received by customers.
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by Ronald Barron | Dec 25, 2023 | Uncategorized
Job Description
Title: Principal UX Designer
Location: US-Remote
Type: Full-Time
Workplace: remote
JobDescription:
About Actian
Our Vision is to be the Most Trusted, Flexible and Easy to Use Hybrid Cloud Data Platform. Actian is transforming industries by empowering companies to accelerate application modernization and simplify the Cloud journey. Our customers use the Actian Data Platform to unify their siloed data, explore and securely exchange data to run a variety of analytic workloads that provide real time business insights at a fraction of the cost. We have 24 of the Fortune 100 companies using Actian technology in some of the most mission critical applications that impact your daily life.
Join our dynamic culture and team of enthusiastic, bright minds and be part of an environment where you can innovate and collaborate in a context that has lasting, transformative impact in the worlds of data management, integration, and analytics.
About the Team
Actian’s Customer Experience (CX) Team exists to provide exceptional experiences for our customers by helping them realize the value and success from working with Actian’s products and services. The CX team designs and delivers quality experiences by turning customer needs and user insights into actionable ideas to help them solve their business challenges through the Actian Cloud Data Platform.
The CX Team
As one of the divisions within the CX team, the Experience Design Team at Actian is a highly multidisciplinary group consisting of UX and UI designers, and Content Strategist. We are at the forefront of creating simple and intuitive user experience designs that enhance the lives of our end users. Our goal is to build effortless designs that enable customers and users to innovate their solutions easily and quickly.
Currently, we are seeking a Principal Designer to join our team, with a special emphasis on bringing an entrepreneurial approach to our innovative projects. If you are passionate about contributing to our forward-thinking team, we encourage you to explore this exciting opportunity with us. Your unique experience could be a valuable addition to our dynamic organization as we continue to evolve and thrive.
This is an exciting new role with opportunity for growth within the HCLSoftware Data & Analytics portfolio. The Experience Strategy team will play an important role reshaping how we deliver the customer experience and grow our presence in the cloud data management market.
About the Role
This role offers a unique chance to innovate within the Enterprise SaaS industry. Our growing team encourages everyone to explore new technologies and trends.
Your primary focus will involve simplifying complexity to enhance the user experience, thereby creating a profound impact on our users. You’ll take the lead in driving the design process alongside diverse cross-functional collaborators to shape our long-term design vision while addressing short-term design strategies. This role enables you to leverage your strengths and fosters opportunities for personal growth. You can anticipate a deeply collaborative work environment with our design, project, and research teams.
Skills and Expertise
- The ideal candidate should have 12+ years of experience in UI/UX design and strategy, demonstrating a deep understanding of the design process and development and its impact on user experience.
- The role requires being self-directed and proactive, comfortable working with cross-functional teams, managing multiple projects and roadmaps, and consistently delivering high-quality work on time.
- Possess a highly creative and analytical mindset, capable of solving complex problems and providing innovative solutions to UX dilemmas.
- A well-curated online design portfolio is a must, demonstrating how you created an impact on bringing new products and features to market and improving business metrics will be highly valued.
Responsibilities
- Bridges gaps across groups and teams to address UX issues rooted in siloed thinking, execution, and organizational boundaries.
- Identifies risks, limitations, and blockers for proposed solutions; can assess the magnitude of risk and devise strategies for mitigation.
- Develops a point of view (POV) on the value to be delivered by the current design backlog. Influences product direction by owning the design strategy for product area releases, both release over release and quarter over quarter.
- Demonstrates a high level of awareness regarding industry trends and best practices. Is sought out by other designers for input on their designs, recognized as a tastemaker of the highest order.
Preferred Qualifications
- Mastery of best practices for User Experience (UX) within an enterprise context, complemented by a solid understanding of Infrastructure as a Service (IaaS).
- Proficiency in the cloud data management or data warehouse space.
- Possesses a robust design acumen combined with a passion for and expertise in technology, including cloud services, cybersecurity, and data management tools.
- Proven experience in designing for large-scale enterprises, particularly those emphasizing infrastructure management and orchestration tools.
- Proficient in AI technologies, recognizing their significance as a distinct and critical requirement in the product landscape.
- Experience using Pendo, Miro/Mural, Figma, JIRA, and Confluence is a plus, though not mandatory.
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by Ronald Barron | Dec 25, 2023 | Uncategorized
Job Description
Title: Analyst, Data Analytics
Location: Princeton, NJ, US, 08540
As an NRG employee, we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing success–take charge of your career goals and empower your future!
Job Summary:
NRG is seeking an Analyst with excellent analytics skills to join our NRG Home East Lifecycle Optimization team. The position will be responsible for supporting the analytical and data needs of all the functional areas within the NRG Home East organization. The role will be highly visible and work with a wide range of reporting levels. The candidate must possess strong interpersonal and communications skills along with the ability to apply statistical rigor to data and uncover actionable insights. The nature of the work leads to an environment of shifting priorities and requires the candidate to be able to adapt to change. This position requires continual learning and skills development as well as a strong problem-solving base. The position will report to the Manger, Customer Lifecycle Optimization.
Essential Duties/Responsibilities:
- Support the analytics needs of all the functional areas of NRG Home – East including but not limited to Sales, Marketing, Go-to Market, Operations, Pricing and Retention and our internal Analytics departments.
- Build, maintain and collaborate on predictive models and/or financial forecast models using various methodologies.
- Apply statistical principles to assist in identifying proper control groups and post-campaign analysis.
- Contribute to results presentations with audiences of differing technical acumen in both presentations and dashboards.
- Follow established procedures and processes to perform routine analytical reporting or data mining.
- Anticipate stakeholder’s needs, operate with a sense of urgency in response to ad-hoc requests and adapt to changes quickly.
- Other duties as required.
Working Conditions:
- 100% Remote.
- Some overtime required as special projects arise.
Minimum Requirements:
- A minimum of a bachelor’s degree is required in either a Business Intelligence (or related) or STEM (Science, Technology, Engineering, Mathematics) field.
- Experience with a least one analytical language: Python, R, SAS
- Experience working with large data sets.
- Experience with SQL queries, including knowledge of relational databases and joins.
Preferred Qualifications:
- Advanced degree or professional certification in an Analytical field is a plus.
Additional Knowledge, Skills and Abilities:
- Must be able to collaborate efficiently and effectively with individuals and teams distributed across multiple locales.
- Familiarity with statistical testing techniques such as t-tests, chi-sq tests and calculation of confidence intervals of means.
- Dashboarding experience is a plus (Power BI, Tableau, Spotfire, Dash, etc.)
- Familiarity with financial calculations (NPV, IRR, ROI, etc.) is a plus.
- Ability to manage heavy workload and shifting priorities.
- Self-starter with an inquisitive mindset and an interest in understanding the ‘why’ of actions.
Physical Requirements:
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by Ronald Barron | Dec 25, 2023 | Uncategorized
Job Description
Title: Data Engineer Manager – Remote
Location: Houston, TX, US, 77002
At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
We are looking for a highly skilled Data Engineering Manager who has a passion for data and analytics. Data Engineering Manager will be responsible for managing the delivery of projects, encouraging the adoption and integration of data, working closely with partners and leading a team of Data engineers with various levels of experience and capability.
Requirements:
- 8+ years of experience managing data
- 5+ years of experience leading project or technical teams which includes experience providing technical direction, thought leadership, coaching and mentoring.
- 5+ years of strong experience in SQL and Data Analysis
- 3+ years in development of data pipelines/ETL for data ingestion, data preparation, data integration and data aggregation areas.
- 3+ years of solid experience in Python and Spark
- 3+ years of hands-on experience with Amazon Web Services (AWS)
- Deep understanding of data warehouse, data cloud architecture, building data pipelines, and orchestration
- Experience managing vendor/supplier relationships
Essential Duties/Responsibilities:
- Manage the design and development of data models and pipelines that capture and transform data from internal and external systems.
- Collaborate with team members for the purpose of collecting data and executing the company’s data mission
- Communicate effectively with technical and non-technical stakeholders
- You will partner with cross functional teams to identify opportunities and continuously develop and improve processes for efficiency
- Identify and document standard methodologies, standards, and architecture guidelines
- Ensure solutions are highly usable, scalable, and maintainable
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by Ronald Barron | Dec 25, 2023 | Uncategorized
Job Description
Title: Technology Partnerships Manager
Location: Remote – United States
Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, individualized and dynamic communications at scale. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Priceline, Dotdash meredith, and Care.com rely on us to captivate their many millions of users. Over 1,100 brands and businesses around the world leverage Iterable to activate their customers with joy.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work – SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values – Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
How you will make a difference:
As a member of Iterable’s Product team, the Technology Partnerships Manager is responsible for developing, maintaining, and innovating our robust partner and integration ecosystem. Integration and Referral Partners play a critical role in Iterable’s product landscape, and the Partner Relationship Manager is tasked with ensuring healthy, effective, and value-oriented results from key Iterable relationships.
You’ll get to:
You will build strong, direct relationships with partner stakeholders, internal and external to expand the scope of the partner relationship as appropriate. You, in tandem with our Product & Engineering teams, will also leverage technology partnerships to accelerate Iterable’s product roadmap in strategic areas. The role is ideal for an individual with very strong communication and project management skills, with experience navigating large organizations to identify key stakeholders.
We are looking for people who have:
- 2+ years in a Partner, Integrations, Solutions, Business Development, Sales or CS role
- Strong conceptual if not practical familiarity with technologies like APIs, Webhooks, HTML, CSS, RSS, Javascript, and other tech associated with product integration
- Deep understanding of the partners, channel, and product integration space
- Exceptional communication and interpersonal skills
- Strong ability to understand technical concepts and problem-solve
- Passion for startups, software, and SaaS products
- Willingness to travel up to 25% when safe to do so
- Bachelor’s degree or equivalent experience is desirable, but not required
Bonus points:
- 2+ years of experience in a Partner or Technical Integrations role at a SaaS company
- Experience with email marketing, digital advertising, marketing automation, mobile platforms, or artificial intelligence is highly desirable
- Existing relationships within the marketing automation/messaging space
- Familiarity with technologies like APIs, HTML, CSS, Webhooks, and Javascript
- Complete laptop workstation
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