Product Owner

Job Description

Product Owner

at Roadie

REMOTE

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local deliveryto more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. We are looking for a Product Owner to develop and execute on a product roadmap with a focus on people and pay in the Roadie system. Primary areas will be around user management of our Drivers & Senders (authentication & representation), fraud prevention, Driver & Sender payments, and legal & regulatory requests. In this role, youll partner with our other product teams (i.e. Driver, Sender, Internal) to help ensure they have what they need around people & pay.

What Youll Be Doing

  • Working closely with the Product Lead of Internal Operations to identify goals, direction, and execution
  • Communicating regularly with internal stakeholders (Legal, Trust & Safety, Accounting, etc.) to understand their goals and help them identify root problems
  • Working with third party vendors on integrations into the Roadie system
  • Synthesizing insights into a strong product direction and immerse yourself within the agile development team to execute your vision
  • Scoping, planning and delivering an actionable product backlog, prioritize stories, and ship high-quality features weekly
  • Leading projects end-to-end, partner cross-functionally to monitor user adoption, engagement, and satisfaction metrics

What You Bring

  • 3+ years of experience in the product development life cycle
  • Experience regularly shipping features and maintaining a mature product
  • Experience collaborating with development, QA, and UX teams in an agile environment
  • Experience with people or money management systems, preferred
  • Excellent analytical and problem solving skills, using data to drive decision-making
  • Basic knowledge of technical concepts like API endpoints and event-streaming approaches like Kafka
  • Thrive in environments where you are balancing different perspectives and competing priorities
  • Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there

APPLY HERE

Customer Retention Principal

Job Description

Customer Retention Principal

at Elation Health

US – Remote

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, weve been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.

As a Customer Retention Principal at Elation Health, you will play a critical role in managing our Small Group customer user base. This role will initially report to Chief Experience Officer. Your primary responsibility will be to manage and nurture our growing Small Group book of business. You will be responsible for the annual retention and organic growth for this book of business, along with renewals and customer relationship escalations.

Key Responsibilities:

Managing and growing the Small Group book of business

  • You are responsible for managing risk escalations, customer downgrades, renewals and customer churn.
  • You will deploy churn mitigation strategies across the Small Group book of business, using our various customer communications channels and establish strategies to help our Small Group customers grow organically.

Use data analyses and many-to-one communication strategies to achieve KPIs

  • This is an individual contributor role, with the opportunity to grow a team as this book of business grows
  • Drive cross-functional projects with customer marketing, enablement, Support and other Elation teams to implement strategies and tactics that come out of the customer trends to hit KPIs

Own Small Group customer trends, especially downgrade and churn numbers

  • Inform our Support, Enablement and Product Development teams of areas for improvement and immediate needs and risk
  • Steward actionable report for these internal teams to respond to as it relates to informed insights

Build scalable processes

  • While this is an individual contributor today, you will create the foundations and processes to build redundancies in this function and enable future scale

Qualifications:

  • Bachelors degree in Business Administration, Communications, or a related field.
  • Minimum of 2 years experience in a front-line customer role, with at least 5 years in managing a customer book of business.
  • Proven ability to manage and resolve complex customer issues and relationship escalations.
  • Demonstrated ability to create detailed analysis to inform cross-functional teams on trends and in using many-to-one communication channels to actively address those trends and drive proactive customer behavior to mitigate customer churn and downgrades.

APPLY HERE

Director, User Acquisition

Job Description

Title: Director, User Acquisition

Location: United States

Type: Full Time Non-Exempt

Workplace: remote

Category: Marketing

JobDescription:

Dave is one of the leading US neobanks and a pioneer in financial services, using disruptive technology to provide best in class banking services to millions of members at a fraction of the cost compared to incumbents. The anchor of our banking value proposition, ExtraCash, provides up to $500 of short term, interest free advances to members within minutes of joining. The speed to value, access and pricing of ExtraCash compared to traditional overdraft sets us apart from incumbents and is a key to our strategy to efficiently acquire transacting Dave debit card members.

We are looking for a Director, User Acquisition, who will drive member growth with a sharp focus on long-term value, return on investment, and optimal ad spend efficiency. You’ll own the entire top of funnel user acquisition strategy and execution leveraging data analytics and consumer insights to build a large scale, profitable and durable user acquisition engine, all while supporting our brand awareness efforts.

What you’ll do:

  • Strategically develop and manage a comprehensive growth strategy, optimizing for Lifetime Value (LTV), Return on Investment (ROI), and Return on Ad Spend (ROAS).
  • Take charge of the user acquisition funnel, including targeting, segmentation, ad creative strategy, performance analysis, and campaign optimization.
  • Innovate across the customer journey, testing new initiatives in acquisition and engagement tactics, messaging and channel diversification and optimization, and utilizing marketing channels, product features, and partnerships.
  • Craft and execute an SEO strategy that encompasses editorial, programmatic, and technical aspects to drive growth.
  • Establish a performance framework to analyze channel and campaign performance, providing actionable insights for decision-making and strategic planning.
  • Collaborate with cross functional teams to support go-to-market initiatives, forecasting, and effectively communicate results to leadership.
  • Work with the Data team to derive insights across various tools such as LTV prediction, Multi-Touch Attribution (MTA), and Media Mix Modeling (MMM).
  • Refine media mix and marketing attribution models for optimal resource allocation and full-funnel performance management across digital channels, linear and streaming TV and OOH channels.
  • Foster cross-functional partnerships with product, design and engineering teams to enhance user experiences and marketing efficacy.
  • Coordinate with the creative team for content and asset development to boost performance and brand image.
  • Build and maintain relationships with external partners, including ad networks, creative agencies, and influencers, for campaign optimization.
  • Stay abreast of industry trends, best practices, and emerging technologies for continuous growth and innovation.

What you’ll need:

  • Experience & Background: At least 8 years leading development, planning, and execution of paid mobile growth strategies and initiatives, preferably in a high-growth B2C environment.
  • People Management: Proven experience in managing a User Acquisition/Growth or Marketing team, with a focus on mentoring and developing high-performing teams.
  • Budget Management: Experience managing significant user acquisition budgets, preferably of at least $40 million per year.
  • Analytical Skills: Expertise in a highly analytical role, with the ability to navigate uncertainty, manage risks, and make data-driven decisions.
  • Data Analytics Tools: Strong understanding and experience with analytics and data visualization tools such as Tableau, Google Analytics, or similar platforms to inform and drive decision-making.
  • Performance Forecasting: The ability to build, evaluate, and forecast campaign performance, and presenting insights and strategies to leadership teams.
  • Communication: Excellent communication skills with the ability to articulate complex strategies to diverse stakeholders.
  • Digital Marketing Expertise: In-depth knowledge of various digital marketing channels and strategies, including SEO, SEM, social media advertising, content marketing, and emerging digital trends.
  • Cross-Functional Collaboration: Experience working closely with cross-functional teams, including data, finance, product, and engineering, to enhance user acquisition strategies and improve overall marketing effectiveness.
  • Innovative Mindset: A passion for staying up-to-date with industry trends, best practices, and emerging technologies, with a proven record of implementing innovative marketing strategies.

APPLY HERE

Growth Marketing Manager

Job Description

Growth Marketing Manager

Remote

Atlanta, Georgia, United States

Marketing

Full time

Description

SUMMARY:

Groundfloor, a hyper-growth wealthtech company based in Atlanta, is on the lookout for a dynamic and analytical Growth Marketing Manager. We embrace a remote-friendly work environment, valuing high-quality collaboration and a courageous spirit that drives innovation. If you’re ready to take on a pivotal role in accelerating our customer acquisition program, shaping brand awareness, and contributing to our 10x growth trajectory, we invite you to join our team.

As a Growth Marketing Manager at Groundfloor, you’ll play a key role in executing a high-impact initiative to drive brand awareness and customer acquisition. You’ll be responsible for implementing strategies, analyzing performance, and presenting results to executives. With a “Growth Hacker” mindset, you’ll be encouraged to explore new channels and take bold swings on campaign concepts.

If you are a highly organized, creative thinker with a proven track record in growth marketing, passionate about results, and eager to contribute to a fast-growing and scaling environment, we encourage you to apply. Join Groundfloor and be a driving force in our journey towards unprecedented success!


THIS JOB MIGHT BE FOR YOU IF:

  • Courageous spirit, willing to try new approaches and learn what marketing techniques and channels work best for our audience
  • Creative thinker with a growth hacker mindset, able to generate new ideas and strategies
  • Proven track record of translating business objectives into innovative and disruptive programs
  • Deep understanding of digital marketing channels, strategies, and trends, including SEO, SEM, and social media
  • Combination of creative, strategic thinking and operational excellence, a passion for results, and an attitude that anything is possible
  • Highly organized, incredible attention to detail, impeccable communication, and skilled at connecting dots, from strategy through to execution
  • Proven track record of success in growth marketing, preferably in a fast-growing and scaling environment

A DAY IN THE LIFE:

  • You will be the go-to resource when we want to create excitement and pipeline for new products
  • Command the realms of Paid Media, Customer Acquisition, and Growth Experimentation to achieve new customer revenue objectives
  • Utilize growth hacking techniques to identify and test new channels and tactics that can lead to significant user growth
  • Along with planning and executing marketing efforts that drive customer acquisition, onboarding, and engagement across multiple audiences and product types, you will rigorously track campaign performance to continually raise the bar
  • Partner closely with marketing teammates to continuously create, evaluate, and update content for social channels, digital ads, email campaigns, and web properties
  • Engage in constant interaction with internal stakeholders to ensure prompt alignment, timeliness, communication, and flawless execution of all marketing activity
  • Drive an ambitious cross-platform roadmap to maximize Groundfloor brand awareness, customer acquisitions, lifetime value (LTV), and optimized acquisition cost (CAC, CPA)
  • Design and inform new A/B test optimization strategies, measurement frameworks, creative, landing experiences, and other game-changing program initiatives
  • Design and execute impactful marketing campaigns that resonate with target audiences, ensuring the content is relevant, engaging, and tailored to the specific needs and interests of each account

Requirements

YOUR EXPERIENCE + A FEW NICE TO HAVES:

  • 8+years of experience in performance and/or growth marketing
  • 5+ years in digital marketing, managing paid search and social media campaigns
  • 5+ years in Fintech and/or Financial Industry/ Alternative Investments
  • Experience with A/B testing, SEO, marketing automation, analytics platforms, and managing paid campaigns a plus

APPLY HERE

Animation Engineer

Job Description

Title: Animation Engineer

Location: Novato, California, United States

JobDescription:

Cloud Chamber is looking for a creative and proactive Animation Engineer to join our team. In this role you will work on the development of our key animation systems. The systems include: motion matching locomotion system, IK solvers, miscellaneous sub-systems and tools for animation playback. You will collaborate with Design and Animation to improve, invent, and maintain these systems. During this process you will have constant opportunities to help elevate, problem solve, and steer these ideas as they develop.

Job Details:

  • Help optimize, and improve our motion matching locomotion system.
  • Work closely and constructively with design and animation teams to realize creative ambitions
  • Coordinate the implementation of new animation systems and features.
  • Work within Unreal Engine 5 adapting existing systems and building new technology in order to fulfill the projects technical needs and creative goals.
  • Research coding techniques and algorithms in order to keep current on technological developments and advancements in the game industry.
  • Identify technical and developmental risks/obstacles and generate solutions to overcome identified risks.

Skills, Experience and Qualifications:

A passion for collaboration, and problem solving utilizing game AI will help you succeed in this role. Deliver high quality and fun-to-play systems by combining your strong math skills with design sensibilities. At Cloud Chamber we strive to delegate creative ownership of tasks and features to small, interdisciplinary pods. We are looking for someone that can get inspired by the vision and help to deliver exciting new features and systems.

  • Expertise with the C/C++ programming language along with a strong familiarity with Object-Oriented (OO) design principles.
  • 3+ years of programming experience on commercial software projects.
  • Commitment to code quality, documentation, and sound testing procedures.
  • Ability to learn and master new technologies and code.
  • Ability to work independently and efficiently under deadlines.
  • Must have strong 3D Math skills.

APPLY HERE