Principal DevOps Engineer

Job Description

Principal DevOps Engineer – US/Remote

locations

AMER – United States – Oregon – Portland

AMER – United States – Washington – Offsite/Home

AMER – United States – Colorado – Offsite/Home

AMER – United States – Arizona – Offsite/Home

AMER – United States – Texas – Offsite/Home

AMER – United States – Michigan – Novi

AMER – United States – California – San Francisco – One Market

time type

Full time

job requisition id

24WD75932

Job Requisition ID #

24WD75932

Principal Cloud DevOps Engineer

We are seeking a Principal Cloud DevOps Engineer to join our team in Platform Services and Emerging Technology’s Developer Enablement DevRel group. The developer enablement organization’s mission within platform services is to provide developers with the tools and support they need to build high-quality applications that meet our requirements. This includes enabling developers to create, test, and deploy software applications. The DevRel team promotes knowledge sharing and collaboration to create a community of enabled developers. It empowers developers to take ownership of their work and contribute to our success.

You will represent developer needs within the United States by providing technical support, building and maintaining our developer enablement solutions, and working with partner platform teams to ensure the platform meets their needs.

This role is located in the US.

You will report to a Engineering Manager

Responsibilities:

  • Provide technical support to developers who are using platform services.
  • Assist developers in building and deploying their applications.
  • Troubleshoot issues and work with development teams to resolve problems.
  • Collaborate with development teams to ensure the platform meets their needs.
  • Maintain documentation and training materials for the platform.
  • Stay up to date with new technologies and trends in the industry.

Requirements:

  • 6-8 years managing resources within cloud computing platforms such AWS
  • 6-8 years experience automating the software development lifecycle with continuous integration/delivery (CI/CD) tools like Jenkins (a must) and Spinnaker
  • 6-8 years the development, build, and deploy process for workloads including serverless, container-base, enterprise, and other application implementations.
  • Familiarity with containerization technologies such as Docker or Kubernetes.
  • Implemented and instrumented observability practices, tooling, and solutions, including Prometheus, Grafana, OpenTelemetry, Splunk, and NewRelic.
  • Creation of technical documentation in the form of runbooks, notes, and engineering resources.

Candidates with the following qualifications will be preferred:

  • Experience or involvement in open-source software and communities.
  • Enjoys speaking at conferences and developer communities.
  • Relevant certifications include AWS Certified Solutions Architect Associate, AWS Certified DevOps Engineer, and Certified Kubernetes Application Developer.

APPLY HERE

Senior Program Manager – Agile

Job Description

Sr. Program Manager Agile (Remote)

Remote Job

We are looking for aSr. Program Managerfor alarge global B2B high-tech company. This role will be responsible for driving PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of data and analytics platforms.

This is a 7-month contract (Extension possible). 40 hours per week Remote role in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

  • Plan, lead and facilitate Agile practices like sprint planning, burn up/burn downs, cross functional scrum team dependencies, create release schedules and related staffing plans.
  • Develop detailed project execution plan and manage all execution aspects, including interdependencies, progress metrics, testing, deployment and enablement Create crisp and complete documentation to facilitate project reviews and decision-making process.
  • Drive risk mitigation strategies and issue resolution actions with key stakeholders Manage scrum teams applying Agile principles, practices, and theory Responsible for taking small to large, company-wide, mission critical programs/projects from original concept through final implementation.
  • Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors Develops detailed program/project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

Requirements:

  • MUST HAVE 6-8 years of IT project management and Agile scrum experience.
  • MUST HAVE at least 2 years of experience managing IT projects in data and analytics domain.
  • Demonstrated project management experience in implementing systems at enterprise level.
  • Knowledge of business processes; experience with Enterprise data and analytics ecosystems
  • Experienced scrum master applying scrum principles and best practices.
  • Extensive experience with Agile tool and techniques: Lean design, accommodating changing requirements, iterations, feedback loop with customer involvement
  • Excellent communication skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills

APPLY HERE

IT Program Manager, Scrum Master

Job Description

IT Program Manager/Scrum Master (Remote)

Remote Job

IT Program Manager/Scrum Master(Remote)

We are looking for aIT Program Manager/Scrum Masterfor alarge global B2B high-tech company. This role will be responsible for developing a detailed program execution plan and managing all execution aspects, including program interdependencies, progress metrics, testing, deployment, and enablement..

This is a 24-month contract (Extension possible). 40 hours per week REMOTE role in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

  • Responsible for taking large Enterprise Data and Analytics programs from business cases through post-implementation and benefits tracking.
  • Drive crucial conversations with senior business leaders and IT to define strategic business cases and measurable benefits.
  • Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide data and analytics platforms.
  • Plan, lead, and facilitate Agile practices like sprint planning, burn up/burn downs, cross-functional scrum team dependencies, and create release schedules and related staffing plans.
  • Develop a detailed program execution plan and manage all execution aspects, including program interdependencies, progress metrics, testing, deployment and enablement.
  • Create crisp and complete documentation to facilitate program reviews and the decision-making process at the Steering Committee.
  • Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization.
  • Engage and collaborate with all business and IT functions affected by the program, internal and external partners and vendors.
  • Apply consistency and best practices through program initiation, planning, execution and closing phases, enabling business outcomes and benefits tracking.
  • Manage one to many scrum teams applying Agile principles, practices, and theory.

Requirements:

  • Combined 10+ years project / program management experience with at least 5 years of that dedicated to hands-on project management in the application security space.
  • Knowledge of security frameworks (BSIMM, etc) and proven experience in managing multiple projects, programs to improve security capability maturity.
  • Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement.
  • Demonstrated ability to drive Steering Committee meetings with executive management with solid experience in decision making.
  • Excellent communication skills, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills.
  • Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing hurdles / obstacles.
  • Has a track record of overcoming project crisis.
  • Ability to be straightforward, articulate well, and have exceptional listening skills.
  • Demonstrated consistent ability to lead cross-functional teams and deliver solutions.

APPLY HERE

Trust and Safety Operations

Job Description

Trust & Safety Operations

Remote (US-Based) Or San Francisco, CA

Operations Trust & Safety /

Full-Time Employee /

Remote

About Us

We believe that life is better when youre with your friends, and our mission is to fill everyones life with rich and meaningful friendships. We do this by creating the easiest way to hear your friends voices throughout the day, to meet their friends, and to talk about anything. As the world goes increasingly remote, we think being with friends is more important than ever.

We take pride in being a small and productive team, with a relentless focus on building a product that people love. As a company we are well funded, with backing from a16z and dozens of the best angel investors in the world, providing us with years of runway. We love what we do and have a lot of work ahead of us. If this sounds interesting to you, wed love to talk.

The Role

As a member of the Trust & Safety team, youll be focused on creating a safe and positive experience for all Clubhouse users. Youll help shape our policies, evaluate user behavior and content, and contribute to building systems, processes, and product features to scale your teams impact. Youll tackle time-sensitive issues and situations with imperfect information; youll be trusted to understand complex situations, consider the root causes and consequences, to make judgment calls, and communicate with the team and users directly. Youll have autonomy, responsibility, and abundant opportunities for personal growth in a collaborative, fast-paced environment.

In this role, you will report to our Head of Trust & Safety and work closely with many cross-functional teams, including Product, Engineering, and Core Ops.

We are a remote friendly-company with our headquarters in San Francisco and a strong commitment to ensuring people can do great work here and thrive without having to live near an office. This role is open to candidates across the U.S.

Who you are

    • Youve tackled trust and safety challenges first-hand.Youve had experience building and enforcing policies at scale. You thrive at grasping complex situations, making tough calls, and taking action.
    • Youre a systems-thinker and a strong communicator.You can learn new systems, frameworks, and processes quickly. You solve problems methodically, and value accuracy, consistency, and fairness. Youre a strong written communicator; you can capture the essence of complex situations fast and communicate with sensitivity.
    • You take pride in what you do.You care deeply about your work. If something seems off, you come up with a good solution and fix it without being asked to do so. Youre proactive with suggestions and people know they can count on you to get things done.
    • You bias towards action.You like to build and ship – favoring practical choices, speed and a respect for sequencing. You focus on the things that matter and push back on things that dont. You make deadlines for yourself and you move fast.
    • Youre scrappy and entrepreneurial.You thrive in fast-paced environments and are comfortable with not knowing the answer to something. You are willing to roll up your sleeves no matter what the challenge is.
    • You enjoy your work.You love what you do, not because you feel you have to, but because youre so excited to create something big for the world. Your favorite thing to do is to take on a huge challenge and pull it off.
    • You are a team player.You have a low-ego, put the teams success first, and believe that fostering a collaborative and diverse environment is not only integral to the team’s well-being but also crucial for driving innovation and achieving long-term success.

What You Will Do

  • Youll scale trust & safety operations.On any given day, you might be handling complex investigations into multiple policy areas, managing vendors, diagnosing metrics and finding ways to improve them, and utilizing new technology to improve detection efforts. Youll also be helping to set the strategic priorities of the trust & safety ecosystem, including new policy development.
  • Youll ensure the safety of new features.Youll be working alongside our product and engineering teams to review new features and collaborate on strategies for user safety and compliance.
  • Youll grow and improve rapidly.At Clubhouse youll be working with an incredible team, who love to learn from and teach each other. Youll find yourself stretching to new areas, immersed in feedback, challenged by your teammates, and growing your skills on a daily basis.
  • Youll be an owner.We believe in hiring people and giving them as much responsibility as they can handle. Whether its standing up new operational processes or engaging with government authorities or external partners, youll get to do the best work of your life on your own terms.
  • Youll create something meaningful.Social products allow people to connect in ways that were never before possible. When the telephone was invented, it suddenly allowed people to speak with others across the world. Thanks to FaceTime, grandparents everywhere can now watch their grandchildren grow up. At Clubhouse, youll be figuring out something entirely new for the worlda positive product that brings peoples voices together for deep and meaningful conversations, creates new relationships, builds empathy across cultures, entertains people, and helps people develop ideas that change the course of their lives.

APPLY HERE

Social Expert and Community Manager

Job Description

Social Expert & Community Manager

Remote or Seattle, WA

COMPANY PROFILE

Code.org is a nonprofit dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from other underrepresented groups. Our vision is that every student in every school has the opportunity to learn computer science as part K-12. The leading provider of K-12 computer science solutions in the largest school districts in the United States, Code.org also created the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!

JOB SUMMARY

The Social Expert & Community Manager will be the driving force behind Code.org’s social media presence and online community engagement. This role requires a dynamic, creative individual with a deep understanding of social media strategies and a passion for building and nurturing online communities. The ideal candidate will enhance Code.org’s brand visibility, engage with diverse audiences, and support our mission through innovative social media content and community initiatives. This person will manage the Event Coordinator.

DUTIES AND RESPONSIBILITIES

Social Media Strategy:

  • In partnership with the Sr. Director of Media, design a comprehensive social media framework that outlines the specific role, objectives, and content strategy for each platform, ensuring a cohesive and targeted approach to engagement, messaging, and audience growth. This framework will guide content creation, platform selection, and strategic initiatives, aligning with overall marketing goals and the organization’s mission.
  • Support the development and implementation of comprehensive social media strategies to increase engagement, raise brand awareness, and support organizational goals across multiple platforms.
  • Develop and execute strategic social media plans for executives to amplify their online presence, aligning with organizational goals. This involves crafting personalized content, managing executive profiles across platforms, and leveraging opportunities for thought leadership, engagement, and visibility to enhance the brand’s reputation and reach.
  • Cultivate and maintain strategic relationships with key social media platforms, leveraging these partnerships to gain insights on algorithm changes, access new features early, and negotiate opportunities for enhanced visibility and engagement for the organization’s content.

Community Engagement:

  • Foster a vibrant, supportive online community by proactively engaging with users, moderating discussions, and providing a responsive and positive presence.
  • Oversee the event execution team, ensuring all events align with our mission and enhance our objectives and maximizing content capture opportunities.

Content Creation:

  • In partnership with the creative team, craft compelling, high-quality content tailored to each social media platform, aligning with Code.orgs mission, values, and branding.

Influencer Collaboration:

  • Identify and collaborate with influencers, advocates, and key stakeholders to extend reach and impact of Code.orgs initiatives.

Analytics and Reporting:

  • Monitor, analyze, and report on social media performance metrics, leveraging insights to optimize strategies and demonstrate ROI.
  • Actively solicit and analyze community feedback to gain valuable insights into audience needs and preferences, using this information to inform content development, improve user experience, and guide organizational initiatives.

Crisis Management:

  • Manage and respond to social media crises or negative comments in a timely, professional manner to maintain a positive community environment.

Trend Monitoring:

  • Stay abreast of the latest social media trends, tools, and technologies, adapting strategies to maintain relevance and engagement.

EXPERIENCE & QUALIFICATIONS

We seek candidates who have:

  • Bachelors degree in Marketing, Communications, or a related field.
  • Minimum of 8 years of experience in marketing with a focus on social media management and community engagement.
  • Proven track record of growing and managing online communities.
  • Strong understanding of social media analytics and reporting tools.
  • Excellent writing and communication skills.

We prefer candidates who also have:

  • Experience in educational technology or nonprofit sectors.
  • Creative problem-solving abilities and a passion for storytelling.

In addition, candidates must:

  • Be a U.S. Citizen or Permanent Resident
  • Pass a pre-employment background check
  • Be willing to travel a minimum of two times per year for team events

APPLY HERE