Manager, Web Engineering

Job Description

Manager, Web Engineering

REMOTEUNITED STATES

REQ IDJR102864

About the team

The Web Presence team is a hybrid group of engineers and designers who are responsible for delivering high-quality web experiences that support HashiCorps business and our users success with HashiCorps products. For many of HashiCorps customers and users, the Web Presence team delivers their first experience with the company and so its crucial we set high standards.

We focus in two main areas:

  • Helping to drive growth for the company through creating a high-quality, valuable experience onhashicorp.com. Were continuously working on improving the technical and business performance of our web system.
  • Supporting practitioners in learning and adopting HashiCorps products through ourdocumentation and tutorialssite athttps://developer.hashicorp.com. Providing a high quality documentation and learning experience for developers that use HashiCorp products is critical to the companys success objectives.

Our team believes that working in the open makes us all better. This means that we write down and collaborate on ideas before we start writing code. We embrace proofs of concept that communicate the core of an idea and often share the imperfect version of something first to collect feedback. Iteration and progressive improvement makes our work adaptable, modular, and ultimately better.

The technologies we use include JavaScript, TypeScript, Node.js, React,Next.jsand more. We host and deploy toVercel. Docs and tutorial content is authored inMDX. We useDatoCMSfor managing content with less technical authors. We aim to be pragmatic when making technology decisions.

About the role

We have ambitious plans to create a world class web presence for HashiCorp that drives success for our users and customers, as well as growth for the company. Were looking for an engineering leader to help lead and support part of the team that makes this vision a reality.

What youll be doing

  • Coaching and supporting a team of five full-stack web engineers, focused on delivering impact for our users (Devops practitioners, cloud infrastructure engineers, CTOs, etc.) and our internal authors (product engineers, education engineers, marketers and other internal staff).
  • Collaborating with Web Presence designers and product managers as well as other product teams inside HashiCorp to ensure alignment on objectives and vision.
  • Contributing to the culture of the Web Presence team through shared decision making across the team, and with three peer leaders – another Engineering Manager, Design Manager, and Director, Web Presence.
  • Shaping and preparing work for small squads of individual contributors to pick-up and run with. Supporting them through unblocking, seeking clarity and making pragmatic decisions.
  • Driving architectural and platform-level decisions to support future feature development. Specifically, some areas of opportunity for future work include: improving the logged in experience to bring the docs experience closer to HashiCorp Cloud Platform, improving our content workflows for versioned docs, and improving the discoverability of our product integrations.

About you

Youre an experienced Engineering Manager who cares deeply about fostering and operating an environment for engineers to do their best work, progress in their careers and deliver valuable business outcomes.

You care about the people around you, both your direct reports and the broader team. You communicate and collaborate with humility, curiosity and kindness. Youre comfortable and experienced working with other teams from Design, Education, R&D, Marketing and beyond. You understand the constraints and possibilities of the web as a medium and ideally you have familiarity and experience working in a B2B SaaS context.

Youd be a good fit if you are:

  • Dedicated to the craft of engineering management, with proven experience successfully managing engineering teams to deliver great outcomes.
  • Technically experienced – with at least 5+ years of experience in individual contributor engineering roles.
  • Curious, creative and collaborative. You approach problems incrementally and collaboratively, taking a pragmatic approach without premature optimization or abstraction.
  • Open-minded. You enjoy collaborating across disciplines (engineering, design, product, marketing and more) and differing levels of experience, from junior engineers to VPs.
  • User-focused. You try to always take the end users perspective, and see work in the context of who its intended for.
  • Willing to form well-considered, strong opinions, share your opinions, listen to others’ opinions, and be open to changing your mind.
  • A person who desires direct, clear, and kind feedback, and is willing to give the same to others, even when it’s hard to do.
  • A person who values the flexibility that comes with a distributed team, while recognizing the extra effort that everyone has to put into communication and relationship-building. #LI-Remote

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Cloud Operations Manager

Job Description

Cloud Operations Manager (Remote)

remote type

Remote

locations

  • USA CA – San Diego TC Bldg C&D
  • USA – Arkansas
  • USA – Colorado
  • USA – Florida – Pensacola
  • USA Texas – Austin
  • USA – Connecticut
  • USA – Wisconsin – FIELD
  • USA Virginia Roanoke
  • USA – Georgia – Atlanta
  • USA – Michigan Flint
  • USA – Ohio – Cincinnati
  • USA – Washington – FIELD
  • USA – Ohio – Columbus
  • USA – Oklahoma – Oklahoma City
  • USA – Oklahoma – Tulsa
  • USA – Oregon – Portland
  • USA – Oregon – Salem
  • USA – Pennsylvania – Harrisburg
  • USA – Wyoming
  • USA – Pennsylvania – Philadelphia
  • USA – Rhode Island
  • USA – Pennsylvania – Pittsburgh
  • USA – Montana
  • USA – Massachusetts
  • USA Alabama Birmingham
  • USA – Michigan
  • USA – Tennessee – Knoxville
  • USA – Minnesota
  • USA Alabama Huntsville
  • USA – Mississippi
  • USA – Tennessee – Memphis
  • USA – Illinois – Rockford
  • USA – Tennessee – Nashville
  • USA – Missouri
  • USA – Texas – Dallas
  • USA – Nebraska
  • USA – Nevada
  • USA California – Oakland
  • USA Georgia Macon
  • USA Connecticut Stamford
  • USA – Ohio
  • USA – Oklahoma
  • USA – Oregon
  • USA – Pennsylvania
  • USA – Tennessee
  • USA – Texas
  • USA – Utah
  • USA – Vermont
  • USA – Virginia
  • USA – Washington
  • USA – Michigan Detroit
  • USA – Madison Heights
  • USA – Milford
  • USA – California Temecula
  • USA – Maine – Augusta
  • USA – Maine – Portland
  • USA – Maryland – Annapolis
  • USA – Maryland – Baltimore
  • USA – Maryland – Rockville
  • USA – Massachusetts – Billerica
  • USA – Massachusetts – Boston
  • USA – Massachusetts – Waltham
  • USA – Massachusetts – Woburn
  • USA – Michigan – Lansing
  • USA – Mississippi – Jackson
  • USA – Nebraska – Lincoln
  • USA – Nebraska – Omaha
  • USA – New York – New York
  • USA – Alabama
  • USA – Arizona
  • USA Virginia Virginia Beach

time type

Full time

job requisition id

R-487096

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which youll be supported to learn, grow and become your best self. Become a maker of possible with us.

Overview:

We are looking for an exceptional and highly motivated Cloud Operations Manager to join a growing team of professionals. The Cloud Operations Manager is responsible for managing our platform’s performance, as well as the team that will be supporting it. Your role will be to understand the demands being put on the platform and ensure BD is building/running the platform in the right way, to ensure optimal uptime, performance, and client satisfaction. Additionally, the Cloud Operations Manager will work with technical support and product development teams to monitor the health and performance of the platforms and handle challenging issues.

Responsibilities:

  • Work with our team to provide 24 x 7 operational support for our Cloud Services. This includes AWS Hosting, Disaster Recovery, and Remote Operations Services.
  • Serve as an expert on our operational performance, and devise innovate strategies for improvement.
  • Define and implement the automation processes for cloud operations, including defining automation needs, usage of DevOps/system configuration tools.
  • Build and maintain the Cloud operations related Procedures and policies, define Key Performance Indicators, and contribute to and enhance security policies and procedures for Cloud Services.
  • Manage customer facing functions for Cloud Operations. Ensure that the Technical Support team is built to provide world class customer satisfaction.
  • Provide people leadership for the team, including designing training programs, onboarding programs, and identifying key players within your organization
  • Manage the relationship with the Cloud Hosting/3rd party providers.
  • Work with the Cloud teams to build/use automation tools to provide fast, complaint list of cloud operations.
  • Define, establish and report Key Performance Indicators to monitor operations services health; define and report to external customers contracted metrics and SLAs.
  • Conduct System Outage and System Impact Analysis and reporting and implement corrections to prevent the reoccurrence of incidents (COE).
  • Develop, implement, communicate, and enforce IT policies, procedures, and process improvements.
  • Lead cross-functional teams; recruit, hire, mentor, and manage personnel with diverse technical skill sets.
  • Support Sales/pre-sales and Marketing teams through fulfilling Hosting Design.


Required Skills and Experience:

  • 5+ years of experience in technical operations
  • 2+ years of experience in cloud operations
  • 3+ years of system engineering work in a Linux/AWS environment with development/scripting responsibilities (infrastructure as code)
  • 3+ years in a managerial or team lead role
  • Expert technical troubleshooting skills and/or the ability to implement processes and controls to find root cause.
  • Prior experience with a broad set of information systems and technology infrastructures, including network, database, and customer facing systems, data center operations, proven large-scale 24×7 operations expertise and managing IT vendors.
  • Prior experience with building, managing, operating technology infrastructures in AWS including supporting applications built in the cloud and migrating applications into the public cloud.
  • Prior experience with operating, monitoring, and supporting serverless applications
  • Application of appropriate information security and regulatory or statutory compliance, including HIPAA, SOC, GDPR.
  • Success in leveraging traditional best practices, such as ITSM, as well as emerging methods, such as DevOps, that are optimized for agility.
  • Practical experience in developing and implementing a high-performing ITSM environment and knowledge of ITSM best practices.
  • Demonstrated ability to develop and execute a resource plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and motivated.
  • Deliver effective service management through the definition and adoption of a governance practice that uses KPIs and metrics to track and measure the quality of service delivery to external clients.
  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders, and business concepts to the BD workforce
  • Demonstrated ability for planning, tracking, and analyzing progress on all aspects of technical projects.
  • Preference given to candidates who have worked in fast growing startup environment

APPLY HERE

3D Outsource Art Director

Job Description

Title: 3D Outsource Art Director (North America) – Keywords China

Location:Remote US

JobDescription:

Keywords China Studios (Mindwalk Studios and RedHotCG Studios), we provide CG outsourcing services for the gaming industrys top-tier developers.

At Keywords China, youll be working on world-famous assets and demanding, high-skill artwork for AAA-grade game projects. Youll be working with all the same tools and processes as top global game development companies while earning name credits on blockbuster game titles played by millions. We pride ourselves on our open management structure and warm, family-like culture. We emphasize teamwork and a fun environment that we hope brings the best out in all our employees.

As our studio continues to grow, we are looking to appoint an experienced Art Director to continue to drive our well-established operations in the North American market. In this position, you will work very closely with our international clients to set the artistic vision for their projects and act as the interface with our China-based production team to ensure that our client’s needs are met to the highest possible standards.

We are looking for a person who is passionate about 3D art, the big picture of art direction, and knows how to extrapolate on creative direction notes to keep asset production on look and cohesive. You will be comfortable moving from style to style and identifying the key stylistic characteristics across a variety of projects. You will also be comfortable with the language of art direction and can confidently give feedback as well as ask the right questions of the team or the client.

Some of the cool stuff youll be doing:

  • Interface directly with clients and our Business Development team to understand their needs and form a solid working relationship.
  • Work with multiple clients simultaneously; understand their requirements and artistic style of various projects, and provide art guidance for the Production team in China.
  • Responsible/answer to the client for the visual direction on the spot and QC of work.
  • Help with estimation, team feedback, and pipeline development.
  • Define and communicate the key components of the project style and design.
  • Continually look for opportunities to innovate and improve the visual quality on all projects.

Requirements

What youll bring to the table:

  • Passionate about games with a proven 3+ years of professional art leadership experience in the games industry.
  • Strong game production work experience showcasing top-quality work.
  • Sufficient knowledge of workflows in multiple software packages and game engines (i.e. 3DS Max, Maya, Zbrush, Unreal, Unity).
  • Proficient understanding of industry-standard techniques and tools.
  • Excellent communication skills, with an understanding of the value of listening as well as providing feedback, and the confidence to ask the right questions.
  • Team Player, quick learner, and self-motivated.
  • Have an understanding of up-to-date game development technical processes, take a keen interest in the latest workflows, and have an interest in learning, evaluating, and evangelizing appropriate usage of new software, tools, and technologies.
  • Must currently be based in the United States or Canada with full work rights. We are unable to provide any visa support for this position.

Bonus points:

  • Experience working with Chinese-based art production teams
  • Mandarin language skills
  • Previous experience working with or for Art outsourcing providers and/or experience managing remote art production teams

APPLY HERE

Program Director

Job Description

Program Director

United States

Houghton Mifflin Harcourt (HMH) is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students potential and extend teachers capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries.

Location:
Fully remote Position May be performed from any State in the US.

Overall Objectives:
In this key leadership role, you will spearhead the integration of cross-functional teams and drive the process in which we work across multiple business units. Your primary responsibility will be to drive strategic platform initiatives that deliver tangible value to our customers. Through expert program management, you will ensure enterprise-level programs remain on track while maintaining team focus on developing platform features that foster adoption, usage, and ultimately gross renewal rate (GRR).

Key Responsibilities:


Strategic Roadmap:
o Develop and maintain a long-term platform roadmap in collaboration with stakeholders, product management, design, and engineering.
o Work with Product Managers to break down large initiatives into actionable projects with detailed plans and timelines.
o Manage and own program-level schedules for strategic themes, while communicating status and alleviating dependencies and risks to plans.
o Develop mitigation strategies to minimize delays and deliver ongoing value to customers.

Platform Advocacy:
o Champion a platform mindset where success is measured by increased adoption and usage, improved NPS scores, and positive outcomes for admins, teachers, and students.
o Working with platform team members, ensure platform operational model governance by having appropriate reviews, documentation, and collaboration that supports successful delivery and customer adoption.
o In service of the Lean Agile methodology, drive the research that makes the case for strategic initiatives that prioritizes the work that is most valuable.

Collaboration and Execution:
o Facilitate activities between delivery teams and downstream partners (e.g Marketing, Sales & Support) in service of delivering successful platform feature releases.
o Maintain seamless collaboration and ongoing focus on strategic initiatives.
o Regularly review Sagas and Epics to ensure they map back to the platform strategy and roadmap keeping focus on what matters most.

Planning and Prioritization:
o Facilitate business unit participation in annual planning activities
o Regularly communicate updates on plans and priorities to senior stakeholders.
o Understand and drive processes to gather user feedback and usage data to inform priority and planning discussions with Product Mangement
o Analyze cross-team capacity to align business needs with achievable delivery goals within time-driven activities.

Leadership and Communication:
o Improve reporting mechanisms that effectively track and communicate program-level status to senior management and various stakeholders.
o Possess excellent written and verbal communication skills.
o Demonstrate strong organizational skills, including attention to detail and multi-tasking abilities.
o Exhibit strong conflict resolution skills and the ability to find consensus when faced with competing priorities or impediments.
o Lead and guide large enterprise-level digital projects from conception to launch.

Qualifications:
Minimum of 10 years of program of management experience.
In-depth knowledge of development processes, methodologies, and best practices.
10 years of experience working with Lean and Agile software development methodologies.
Proficient in Jira and Smartsheet.
Project Management Professional (PMP) Certification and Certified Scrum Master (CSM) qualifications.
Six Sigma Black Belt certification is a plus.
Experience gathering metrics and data to help inform priorites

Additional Experience:
Demonstrated experience with scrum of scrums and running Agile in large organizations.
Proven ability to find consensus and apply conflict resolution skills when faced with competing priorities.
Extensive experience collaborating with developers, product managers, UXD, marketing, sales and customer support teams.
Strong understanding of education technology (K-12) industry trends, user experience (educators, students, and administrators), and classroom needs

APPLY HERE

Treasury Director, Debt Capital Markets

Job Description

Title: Treasury Director, Debt Capital Markets – Remote, US

Location: OR-Salem

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Treasury Director, Debt Capital Markets is responsible for supporting all aspects of the company’s capital structure which includes capital strategy, asset backed securitization, debt issuance, liquidity management, cash flow forecasting and reporting as well as other core Treasury responsibilities

The Main Responsibilities

  • Maintain long-term liquidity forecast to determine liquidity needs and assess movement of cash between entities.
  • Research and support recommendations regarding borrowing options in accordance with the Company’s debt management policies.
  • Assist with planning and coordinating all activities related to debt capital markets transactions including review of complex legal documents, preparation of all offering materials, investor presentations, and financial analyses.
  • Assist in preparation of financial presentations to internal executive/senior management, Board of Directors as well as investment bankers, investors, rating agencies and vendors.
  • Manage both projects from inception to implementation as well manage a staff and key stakeholders with the organization.
  • Create and maintain various financial analyses as needed.
  • Assist in developing and maintaining investment bank, investor, and rating agency relationships.

What We Look For in a Candidate

Required

  • Bachelor’s degree in Business, Finance, Accounting, or related field.
  • 10-15+ years of previous treasury experience.
  • Experience in debt capital markets transactions including asset backed securitization (paramount skill set for this position).
  • Experience interacting with executive management, senior management, and other internal stakeholders as well as external bankers and investors.
  • Excellent organizational skills with the ability to multitask concurrent projects.
  • Strong attention to detail, business analytical skills, and an ability to maintain confidentiality.

Preferred

  • Strongly preferred experience at corporate companies and/or investment banks leading transaction execution across multiple teams.
  • MBA, CPA, or CFA

APPLY HERE