by Ronald Barron | Apr 8, 2024 | Uncategorized
About the Role
Title: Machine Learning Engineer II
Location: Remote US
Job Description:
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Join the Affirm team as a Machine Learning Engineer II and contribute to the success of our ML Underwriting team. We are the driving force behind Affirm’s core value proposition, leveraging cutting-edge machine learning to assess creditworthiness throughout the life cycle of loan applications.
As a Machine Learning Engineer on our team, you will be at the forefront of developing high-quality, production-ready models that play a central role in our decision-making processes. Your contributions will be instrumental in shaping our financial landscape. If you have a strong interest in machine learning and enjoy challenging work, Affirm is the place for you!
What you’ll do
- Use Affirms proprietary and other third party data to develop machine learning models that predict the likelihood of default and make an approval or decline decision to achieve business objectives
- Partner with platform and product engineering teams to build model training, decisioning, and monitoring systems
- Research ground breaking solutions and develop prototypes that drive the future of credit decisioning at Affirm
- Implement and scale data pipelines, new features, and algorithms that are essential to our production models
- Collaborate with the engineering, credit, and product teams to define requirements for new products
What we look for
- 2+ years of experience as a machine learning engineer or PhD in a relevant field
- Proficiency in machine learning with experience in areas such as Generalized Linear Models, Gradient Boosting, Deep Learning, and Probabilistic Calibration. Domain knowledge in credit risk is a plus
- Strong engineering skills in Python and data manipulation skills like SQL
- Experience using large scale distributed systems like Spark or Ray
- Experience using open source projects and software such as scikit-learn, pandas, NumPy, XGBoost, Kubeflow
- Experience developing machine learning models at scale from inception to business impact
- Excellent written and oral communication skills and the capability to drive cross-functional requirements with product and engineering teams
- The ability to present technical concepts and results in an audience-appropriate way
- Persistence, patience and a strong sense of responsibility we build the decision making that enables consumers and partners to place their trust in Affirm!
APPLY HERE
by Ronald Barron | Apr 8, 2024 | Uncategorized
About the Role
Claims Optimization Program Manager
Remote
Overview:
Ifyou’relooking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup,werehiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking aClaims OptimizationProgram Manager. This roleis responsible foroverseeing and improving the processes within our property claims organization. The focus is onoptimizingclaims management procedures for efficiency, accuracy, and compliance. This role involves collaboration with various teams and stakeholders to ensure that the claims process meets organizational goals and standards.
What youd be doing:
- Identify and document business requirements for the claims management process.
- Collaborate with cross-functional teams to ensure alignment with organizational objectives.
- Continuously evaluate and optimize the performance of the claims management process.
- Implement best practices to enhance efficiency and accuracy.
- Establish and enforce quality standards for claims management, ensuring compliance with industry regulations and organizational policies.
- Collaborate with claims adjusters, evaluators, and other stakeholders to streamline and improve the claim segmentation workflow.
- Develop and implement key performance indicators (KPIs) to monitor the performance of the estimating platform and claim evaluation processes.
- Generate regular reports for senior management, highlighting achievements, challenges, and areas for improvement.
- Identify opportunities for process improvement within the claims management procedures.
- Develop and implement strategies to enhance productivity and reduce turnaround times.
- Develop and implement key performance indicators (KPIs) to monitor the performance of the claims management process.
- Generate regular reports for senior management, highlighting achievements, challenges, and areas for improvement.
- Lead and manage specific segments of the property claims process.
- Assist in creating training material for claims adjusters and other stakeholders to ensure effective utilization of claims management systems and adherence to quality standards.
Additional Responsibilities:
- Estimating Platform Management:
- Identify the business requirements for continued implementation and integration of the Corelogic estimating platform within the property claims organization.
- Collaborate with cross-functional teams to ensure the estimating platform meets the organization’s needs and objectives.
- Continuously evaluate and optimize the performance of the estimating platform to enhance efficiency and accuracy.
- Claim Evaluation:
- Lead and manage the evaluation segment of the property claims process.
- Establish and enforce quality standards for claim evaluations, ensuring compliance with industry regulations and organizational policies.
- Collaborate with claims adjusters, evaluators, and other stakeholders to streamline and improve the claim evaluation workflow.
Were looking for someone who has:
- Bachelor’s degree in a relevant field; advanced degree or certifications a plus.
- 7 10 years proven experience in program management and claims adjusting, specifically with property claims.
- Strong understanding of best practices and data associated with claims management process outcomes.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
- Demonstrated ability to analyze and optimize processes for increased efficiency and accuracy.
- Able to perform work with limited supervision, while possessing the ability to effectively prioritize and manage daily workflow and project assignments to meet specified deadlines.
- In-depth knowledge of Corelogic’s Mobile Claims (Estimate), Claims Connect (Workspace), and QAA (Validate).
APPLY HERE
by Ronald Barron | Apr 8, 2024 | Uncategorized
About the Role
Revenue Operations Manager
at CallRail
Atlanta, GA or Remote (US)
The Position
CallRail is looking for aRevenue Operations Manager who is a strategic leader that will serve as the primary system administrator and lead the ongoing development and maintenance of our key Customer Experience Applications (currently ZenDesk, Five9, knowledge of Service Cloud beneficial). The ideal candidate will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our service applications, guiding the business on how to operationalize new business initiatives best, build infrastructure to support new organization strategies and implement process improvements.
The Revenue Operations Manager reports directly to the Sr. Manager of Go-To-Market Systems and works closely with stakeholders to bridge the gap between business requirements and technology. A self-starter comfortable with ambiguity, strong attention to detail, and an ability to work in an agile environment. The ideal candidate for this role will be both detail and process-oriented. The Revenue Operations Manager should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of an operational project.
What You’ll Do
- The candidate will identify and implement process improvements in the customer experience domain.
- Administrate and configure Zendesk to meet the needs of the organization, including user management, ticketing workflows, automation, and integrations
- Provide new user accounts and manage licenses and permissions
- Manage, design, configure, test, deploy, and support the Customer Experience Applications comprised of Zendesk, Five9, Twilio, SurveyPal, and many other technologies
- Create, update, and manage tasks & stories in the project management tool to support day-to-day requests, system issues, and timelines
- Produce clear, concise process documentation for core support operations processes, including historical documentation of Customer Experience Application enhancements and releases
- Monitor any incidents/bugs within Zendesk and share them with the audience while taking ownership of the resolution
- Conduct regular audits to ensure data accuracy and compliance with internal policies and regulatory requirements
- Test and validate new processes in a sandbox environment before implementing them into a production environment
What You’ll Need
- 3+ years of Zendesk or similar administration experience with in-depth knowledge of ticketing, live channel support systems, and API/App Integrations
- Certified Zendesk Support Administrator Expert
- 3+ years of experience configuring and managing a phone IVR, such as Five9
- You can communicate the vision, strategy, and status of projects to leadership and internal stakeholders
- Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision
- Ability to meet deadlines, handle and prioritize simultaneous requests
- A basic understanding of Asana and LucidChart is preferred
- Deployment of Zendesk Answer bot, preferred
- Knowledge of Salesforce products, specifically Service Cloud and Sales Cloud
- Strong emotional intelligence
- Experience in SaaS
- Experience in a high-velocity, transactional business model
- Strong attention to detail, a flexible attitude, and a team player
- Strong sense of ownership and ability to meet deadlines
APPLY HERE
by Ronald Barron | Apr 8, 2024 | Uncategorized
About the Role
Title: Senior Media Planner (Fully Remote)
Location: Remote Remote US
JobDescription:
We are Sherpas and Ninjas. We aren’t order takers, we’re visionaries and advocates for our client’s success. Leading the way to the peak of a brand’s potential is our win. We are precise, persistent, efficient perfectionists. And, we have really cool outfits.
We are the elusive SherpNinja.
Come join our Tribe!
We are looking for a seasoned Senior Media Planner to join our dynamic team. Someone who is deeply ingrained in the digital landscape but also values the power of traditional media. The ideal candidate will have a proven track record in developing and executing comprehensive media strategies that resonate with target audiences and exceed client expectations.
Role Overview:
As a Senior Media Planner, you will be at the forefront of crafting integrated media strategies that leverage the full spectrum of media channels, with a significant emphasis on digital. Your expertise in programmatic display and video, paid social, digital Out-of-Home (DOOH), connected TV, paid search, and more, will be instrumental in driving our clients’ success. This role demands a blend of analytical prowess and creative storytelling, ensuring strategies are not only data-driven but also compellingly presented.
Key Responsibilities:
- Develop and implement innovative media plans that incorporate both digital and traditional media channels, prioritizing digital media strategies including programmatic display and video, paid social, digital OOH, connected TV, and paid search.
- Conduct thorough market research and utilize data analytics to identify trends, insights, and opportunities within various media channels to optimize media spend and performance.
- Manage and negotiate media buying, ensuring optimal placement and cost-efficiency while exploring new opportunities for client growth.
- Collaborate with internal teams and external partners to ensure seamless execution of media strategies and alignment with broader marketing goals.
- Craft compelling narratives and present strategic plans to clients using slide presentations, articulating the value and expected outcomes of proposed media strategies.
- Monitor campaign performance, providing regular analysis and reports to stakeholders, and adjusting strategies as necessary to achieve campaign objectives.
- Stay abreast of the latest developments in media channels, technologies, and industry best practices to maintain a competitive edge and offer innovative solutions to clients.
- Mentor junior team members, sharing knowledge and best practices in media planning and buying.
Requirements
To be successful in this role you will have:
- Prior experience working as an employee of an Advertising/Marketing agency is required.
- Minimum of 5 years experience in media planning, with a strong emphasis on digital media. Experience in traditional media planning and buying is a plus.
- Software experience with Comscore, Quantcast and/or Kantar.
- Demonstrated ability to develop and execute successful media strategies across a variety of channels, including programmatic, social, DOOH, connected TV, and search.
- Strong analytical skills, with a proven ability to use data to inform media strategies and decisions.
- Excellent presentation skills, with the ability to weave data and insights into compelling stories.
- Strong negotiation and relationship management skills.
- Proficiency in media planning and analytics tools.
- Exceptional communication and teamwork skills.
APPLY HERE
by Ronald Barron | Apr 8, 2024 | Uncategorized
About the Role
Organic Growth Analyst (Remote, Full-Time)
- Client Strategy & Success
- Full-time
- Remote
Omniscient Digital is an organic growth agency that helps B2B software companies turn content and SEO into growth channels. We support B2B software companies like SAP, Adobe, Loom, Hotjar, Jasper, 360Learning, Smartling, and more.
Our leadership team has led initiatives in content, SEO, and growth roles at B2B software companies like HubSpot, Shopify, and Workato and has run large-scale editorial processes at companies like Backcountry and Clearlink.
About this role
Were hiring anOrganic Growth Analystto help us drive organic growth through SEO and content marketing strategies. This position is ideal for individuals with foundational experience in SEO, content marketing, and data analysis, particularly in a B2B or SaaS environment.
This role will work closely with our Organic Growth Strategists to implement and optimize organic growth strategies, ensuring measurable business results for our clients.
Were a fully distributed company and thrive on autonomy. Youll have the freedom to own and grow your role.
What youll do
- Understand the 360 view of each client’s industry, business, product, and audience, and apply this knowledge to organic growth strategy, content, conversion optimization, and data analysis projects
- Assist in the strategy and execution of these complex projects, in tandem with internal and external stakeholders
- Conduct detailed SEO analysis, including keyword research, competitor analysis, and content audits
- Analyze rankings, organic traffic, and other key SEO metrics and help communicate project wins, challenges, and insights to clients
- Work with your strategy counterparts to experiment with and fine-tune new strategies and tactics to bring our clients success
- Collaborate with your editorial counterparts to ensure SEO best practices are integrated into content creation
- Strategize with tools like Google Analytics, Google Search Console, Ahrefs, Screaming Frog, Surfer SEO,, and Keywords Everywhere; manage projects with tools like Notion, Airtable, Loom, Slack, and Google Drive
Who you are
- You have experience in SEO, content marketing, and data analysis, and youre hungry to learn more about building and presenting organic growth strategies.
- You have strong analytical skillswith the ability to interpret data and provide actionable insights.
- You have excellent communication and collaboration skills, especially when communicating with clients.
- You learn from your mistakes and develop new skills and competencies. Youre agile, you learn as you go, and you ask for/give help when needed. You make the road by walking.
- Youre an independent worker. You can set and achieve your own goals and communicate what youre working on. You can ask for help but thrive in autonomy.
- Youre organized and detail-oriented. You can juggle multiple projects and responsibilities with multiple people at once. FYI, the passcode is content rocks.
- You adopt a growth mindsetwith a focus on personal and professional development.
APPLY HERE
