by Ronald Barron | Apr 11, 2024 | Uncategorized
About the Role
Title: Solutions Architect – Manufacturing
Location: United States
JobDescription:
FEQ125R96
While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the US.
We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks’ products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the Manufacturing, Energy, Logistics and Hi-tech space.
The impact you will have:
- You work with 3+ clients as the main technical voice for Databricks.
- You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
- You implement the technical strategy in the account, in close understanding of the strategy.
- You build a movement of technical champions within the account.
- You align technical strategies around Databricks solutions.
- You provide structured mentorship for other team members.
- Gain the respect of your peers based on your experience, insight, and contributions
What we look for:
- 8+ years in customer-facing pre-sales technical architecture or consulting role
- Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
- Experience working very large (> $1m ARR), global accounts.
- Form relationships with executives and influencers.
- Present a convincing point-of-view to important decision-makers that leads them down a path of success.
- Technical in big data, data science and cloud.
- An ability in data-driven business transformation, and driving change with data.
APPLY HERE
by Ronald Barron | Apr 11, 2024 | Uncategorized
About the Role
Title: Gaming Support Agent
Italian / English
Location: Remote
JobDescription:
As a Gaming Support Agent at 5CA, you’ll handle customer support issues for an assigned game studio. You’ll help players with account and technical issues and resolve purchase- and gameplay-related queries. You’ll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You’ll stay on top of the client’s newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
About You
- You speak Italian and English at an advanced level
- You have in-depth gaming knowledge and love anything related to video games
- You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
- You are a fast learner, take initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.
Technical Requirements
- A minimum internet speed of 4 Mb/s download and 4 Mb/s upload internationally.
- A minimum of 8 GB RAM
- A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
- An Intel Core i5-6300U or better/similar.
- An Nvidia GTX 660 Graphics card or better/similar.
- A smartphone usable for two-factor authentication that runs at least:
- Android 8.0 or newer
- Apple iOS 15.0 or newer
APPLY HERE
by Ronald Barron | Apr 10, 2024 | Uncategorized
About the Role
Title: DevOps Engineer (Remote)
Location: PH
Category: Software Development
JobDescription:
Flipside is a commercialization engine that powers blockchain growth. We activate 100,000+ analysts to produce insights, drive narratives, and transact, building emotional connection and a strong and active community that supports token price and chain growth. We make that possible by curating best-in-class data and making that data available entirely for free. Founded in 2017, Flipside works with partners such as Solana, Near Flow, Avalanche, SEI, Aptos, Blast, Vertex, and is backed by leading investors including Republic Capital, True Ventures, Galaxy Digital, M13, and more.
We are looking for an engineer to join our Blockchain Operations teams. This is a small, multi-functional team that requires engineers comfortable working in a Linux server environment and contributing to internal applications.
**This role will be fully remote and off-shore, international candidates are also encouraged to apply!**
Responsibilities
- Help setup new Blockchain networks by:
- Doing deep dives on node software and running manual setup processes for testnets to learn the networks.
- Writing Ansible automatons for managing and scaling nodes.
- Interacting with the Blockchain organization and fellow validator operators in Discord and Slack.
- Help maintain the network and automation infrastructure:
- Use Ansible workflows to manage and provision bare metal servers and virtual machines.
- Add features and fix bugs in the core infrastructure automation such as routing and load balancing.
- Help debug networking issues.
- Join an on-call rotation that includes paging in the event that critical services go down or suffer service degradation.
- Contribute to internal applications that enable complex interactions with our Blockchain infrastructure that include:
- Integrate new networks with our wallet custody by using their API to perform the required cryptographic operations.
- Build custom monitoring to observe information from our infrastructure and report it to our observability stack.
- Work cross functionally to gather requirements and gather user feedback for applications that face other employees.
Qualifications
- Familiarity with basic Linux server administration including:
- Proficiency with command line.
- Managing headless servers via a command line interface.
- Networking fundamentals and basic practical applications.
- Familiarity with Git including branching, merging, and rebasing.
- Minimum 2 years of relevant experience
- Comfortable working within Proxmox virtualized environments.
- Ansible experience is highly preferred, optionally Terraform
- Expertise in designing and monitoring SLA’s for critical infrastructure tools.
- Any knowledge of blockchain infrastructure like Ethereum or Cosmos Ecosystem.
APPLY HERE
by Ronald Barron | Apr 10, 2024 | Uncategorized
About the Role
Title: Senior Data Engineer
Location: Remote – US
JobDescription:
At Evolve we’re a hardworking team serious about hospitality. Our teams work every day to make vacation rental easy for everyone — from our owners who trust Evolve to build their business to our guests who rest easy with every stay to our Evolvers who make this difference a reality. Our values anchor our daily decisions and interactions with our customers, communities, and each other. Join our inclusive culture in one of the most rapidly-growing segments in travel. Find your home at Evolve.
Why this role
As a tech-enabled disruptor in the vacation rental industry, data is the backbone of how Evolve is fundamentally changing how guests interact with vacation rentals and how homeowners maximize rental income generation. Evolve’s Data & Analytics Engineering team is focused on enabling the company to innovate and make data informed decisions at scale by ensuring data is a trusted and valued asset available to all levels of the organization for innovation, visualization, analytics, reporting, data hygiene, and data science.
In this role, you will be a key contributor responsible for enabling the business with the right information, tools, and technologies to gain valuable insights and make data-driven decisions. The Senior Data Engineer is a technical leadership role on the team and will play a key part in establishing data pipeline best practices, defining standards, and mentoring teammates. This role will also play a key part in building, supporting, and optimizing data pipelines that enable mission critical workflows for our reporting, analytics, business operations, and data science teams. This team and role is a critical element to Evolve’s success and helps position us as an innovator and thought-leader in the vacation rental space.
What you’ll do
- Collaborate as a trusted partner with business stakeholders, data analysts, data engineers, analytics engineers, and data architects to build a solid data foundation
- Mentor data engineers, analytics engineers, and data analysts around the organization to aid in growth, ensure best practices and similar business rules are consistently applied when turning data into information
- Translate ambiguous or complex business logic into technical solutions.
- Build, support, and optimize data pipelines using tools like Fivetran, dbt, Prefect, and Python to move data to/from Snowflake, SaaS APIs, and other data stores.
- Design, modify, and implement data structures in Snowflake to support data ingestion, integration, and analytics
- Curate and transform data into appropriate structures for analytics and data science purposes using SQL, Python, Snowflake scripting, and data transformation tools like Matillion and dbt.
- Design and implement processes to automate monitoring and alerting on source data quality, data ingestion and transformation processes, and the overall health of our data infrastructure
- Develop a deep understanding of the data you are working with, relevant business processes, strategies, and goals
Ensure the quality and trustworthiness of data sources used for analytics
- Maintain and optimize Evolve’s cloud data platform, environment, and infrastructure by solving problems and tuning performance for underlying data structures, systems, and processes
- Manage the deployment and monitoring of scheduled data ingestion and transformation processes
- Research, recommend, and implement new and enhanced tools and methods that support Evolve’s data ecosystem
- Lead definition of quality standards for ELT, Python, Prefect, Snowflake, Fivetran, dbt, and AWS as well as documenting and training other teammates on these standards
- Perform collaboration duties such as code reviews and technical documentation for peers
- Provide advanced data ingestion and pipeline support.
- Partner with stakeholders to develop scalable solutions for new and modified data sources
- Prioritize multiple tasks and projects efficiently, and clearly communicate progress and status
What makes you a great fit
- 8+ years in a developer, architect, engineer, or DBA role working with large data sets
- Subject matter expert in data ingestion concepts and best practices
- Subject matter expert in data pipeline design, development and automation
- Comfortable working with DevOps teams to optimize CI/CD pipelines
- Advanced SQL skill is required
- Experience coding with Python is required
- Experience with Snowflake, Fivetran, dbt, Tableau, and AWS is preferred
- Experience with Git version control and repository management in Gitlab
- Experience with advanced ELT tool administration (code deployment, security, setup, configuration, and governance)
- Experience with enterprise ELT tools like Fivetran, dbt, Matillion or other similar ETL/ELT tools
- Expertise with one or more cloud-based data warehouses is required such as Snowflake
- Expertise extracting raw data from APIs using industry standard ingestion techniques
- Ability to explain complex information and concepts to technical and non-technical audiences
- Enjoy supporting team members by sharing technical knowledge and helping solve problems
- Enjoy a connected, collegial environment even though we are remote, hybrid, and on-site
- Familiarity with documenting data definitions and code
- Driven by a fast-paced, energetic, results-oriented environment
- Exemplary organizational skills with the ability to manage multiple competing priorities
APPLY HERE
by Ronald Barron | Apr 10, 2024 | Uncategorized
About the Role
Lead Implementation Manager
Delivery/Implementation Remote
The Opportunity:
Full Time
We are seeking aLead Implementation Manager, independently motivated and ready to make our high-functioning Implementation Team even better. As a Lead Implementation Manager, you will be our new customers primary contact, overseeing the onboarding process from end-to-end. This is a multi-faceted set of responsibilities including requirements gathering, configuration of our SaaS products to meet those requirements, carrying out basic project management activities, and ensuring a smooth transition from sales to adoption. You will collaborate closely with cross-functional teams, including sales, product management, customer success, and technical support, to deliver exceptional client experiences and drive customer satisfaction.
Key Responsibilities:
- Client Onboarding: Serve as the primary point of contact for clients during the onboarding process. Conduct kickoff meetings, gather business processes and resulting requirements, and provide expert guidance on best practices for implementing and configuring our SaaS products to meet their unique needs.
- Project Management: Carry out basic project management activities, notably that the work you are delivering falls within the scope of the implementation, that there are well planned & reliable communications, that you continuously evaluate points of risk and opportunity, and providing customer advice and assistance with their change management.
- Product Configuration: Customize system settings, workflows, and integrations to align with client requirements while using out-of-the-box functionality to minimize customizations whenever possible. Depending on the product you may also:
- Work extensively in Excel to prepare data and carry out initial data load;
- Write simple scripts;
- Author ad hoc reports on behalf of the customer.
- Cross-Functional Collaboration: Work closely with sales, product management, customer success, and technical support teams to ensure a seamless transition from the sales cycle to adoption. Foster strong relationships with internal stakeholders, using effective communication to influence product design and customer life-cycle to deliver a coherent, high quality, client experience.
- Training and Documentation: Engage the project team to develop and deliver comprehensive training sessions to educate clients on the features and functionalities of our SaaS products. Create and maintain implementation documentation, user guides, and knowledge base articles to support clients throughout the onboarding process ensuring the customers complete adoption of their product.
- Issue Resolution: Identify and address implementation challenges, working closely with internal teams to troubleshoot and resolve issues promptly. Escalate complex problems to appropriate departments and provide timely updates to clients, ensuring their concerns are addressed effectively.
- Continuous Improvement: Actively contributes to the enhancement of implementation processes and methodologies.
- Leadership: Lead a team of Implementation Managers to ensure successful onboarding of new customers and delivery of professional services. Act as the primary point of escalation, providing guidance, coaching, and development to enable the team’s success. Foster a collaborative and supportive environment, empowering team members to excel in their roles and deliver exceptional service to our customers. In the absence of the direct manager, temporarily assume their responsibilities as needed.
- Data Management: Assist in collecting, tracking, and reporting on various data sets and metrics. Continuously conduct data analysis to enhance support for business requirements, ensuring informed decision-making and optimization of processes.
Requirements:
- Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Information Systems) or equivalent practical experience.
- 4+ years of experience in a client-facing implementation role, preferably in the SaaS industry.
- Advanced understanding of software implementation processes, methodologies, and best practices.
- Excellent communication and interpersonal skills, with the ability to build rapport, effectively collaborate with clients and internal teams, and be able to take the lead in a workshop environment.
- Technical aptitude- the ability to quickly learn and navigate new software applications, and the ability to identify and address implementation challenges effectively.
- Advanced problem-solving and analytical skills high comfort level with Excel is a plus.
- Design and documentation of reports generated from relational databases ability to author reports (SSRS or PowerBI) a significant plus.
- Experience with CRM, ERP, or other enterprise software implementations, particularly GovTech, is a plus.
- Familiarity with Autotask, Asana, or similar software for project tracking and time management is a plus.
APPLY HERE
