by Ronald Barron | Jul 17, 2024 | Uncategorized
About the Role
Title: LQA Director
Location: Remote Remote ES
Job Description:
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.
We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.
Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com
Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed.
People that work at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 50+ studios around the world or working together virtually.
The LQA Director is responsible for leading the global LQA teams delivering localization testing services for the Globalize Division. They are also responsible for setting and delivering the strategic plan, and for maximising growth within the targets set by the Globalize Senior Leadership Group. Additionally, this role has direct responsibility for setting up the innovation roadmap for the discipline, as well as ongoing transformation of the service.
Key Responsibilities and Activities
- In accordance with the Group’s strategic plans, as well as the objectives set up by the relevant Globalize leader, the Director will set out the strategy and objectives for organic and inorganic growth within the localization testing discipline. The Director will also take a proactive role in the communication of strategy across the discipline and the wider KW group. The Director will report performance on SL performance, KPIs and key activity at the right cadence of frequency.
- The Director will be commercially aware and data-driven, thinking out of the box where needed and have a good understanding of the strengths and weaknesses of different offerings.
- The Director will be responsible for setting and consistently reviewing priorities with the relevant resource management teams to ensure their discipline is able to efficiently service new opportunities and existing work.
- The Director has global responsibility for the financial performance of the service line, its growth and profitability. As part of this, the Director will be responsible for setting and monitoring Smart KPIs at all points in the delivery process to ensure the business is constantly improving and performing in the optimal manner, putting technology at the forefront of our offering.
- The Director should closely supervise and interact with all relevant Business Units to understand the unique challenges and manage the daily flow of work/capacity utilization, develop strategies for performance improvement and giving them the tool-set and support to be able to perform their activities in a satisfactory manner.
- The Director is responsible for the effective development of the organizational structure of the discipline, which should reflect the strategic direction of the Division and KWS.
- The Director will collaborate with other Directors within the Division and multiple cross-discipline stakeholders to ensure activity within the discipline is designed and rolled out as part of an integrated roadmap.
- Overall responsibility for setting the strategy and initiatives every year and promoting an eco-system where these are tracked in continuity and any blockers removed. This tracking should be transparent, documented and easy to follow, with action items and owners clearly defined.
- Responsible for overseeing, tracking, reporting on and bringing to resolution all CAPAs within their remit, this may include liaising with strategic clients to ensure successful closure, as well as monitoring trends and addressing with the appropriate internal departments (RM, QC etc) to ensure that CAPAs are created, followed up on and resolved in a satisfactory manner.
- Responsible for setting and adherence to standards and processes, the Director will ensure that common project management and execution tools are used throughout the group to ensure common processes and measurement of objectives, assessment of project, site, regional and global profitability, while evangelizing technology adoption.
- The Director will work closely with the Sales Director and team, to explain and promote the capabilities of the delivery team, set customer expectations and communicate the USPs of the service(s) under their management.
- Working with the Sales Director, the Commercial Manager, Marketing, PR Manager, and the Partnership Team, the Director will initiate sales campaigns for the service line that galvanise the sales team and focus their attention on those services at pre agreed periods in the year.
- Acting as the Ambassador for the service line, the Director will spend time on externally directed activities as the face of Keywords’ for these services. These will include client meetings, game shows, etc.
- The Director will ensure that at all times the business line has in place the right resources in the right locations such that the profitability of the business line is maximised while balancing the need to accommodate growth with the needs of our clients. This will include activity such as wind down/spin-up of locations, delivery model updates such as fix-to-variable, review of resource engagement principles.
- In collaboration with Division leadership and key stakeholders, the Director will take a leading role in exploring and deploying changes in the ways of working, upskilling of talent and technology innovation. As part of this, the Director will provide SME advice on risks and potential risk management activities.
- Part of the Service Line Leadership team, the Director will also be required to take part and be an active voice in regular process improvement initiatives impacting their service line, but also within the larger Globalize team. Additionally, as SME, the Director will be required to deployment new and emerging technology/solutions to accelerate innovative ways of working.
- As the Ambassador for the activity within and outside of the KW group, the Director will be a driven individual, determined to grow the service line and to secure its position as the undisputed leader in field.
- Responsible for budgeting for the service line globally and delivering the financial performance of the activity, the SLD will ensure the budget and financial performance is compatible with the requirements and plans of the service line.
Requirements
- +10 years of experience of managing the delivery of services of the type to be managed – Localization QA Services.
- Excellent knowledge and contacts within the games industry.
- Team worker able to balance the needs for maximum productivity while keeping the team motivated and growing.
- Proven ability to work both autonomously and as part of a multi-cultural, multi-disciplined team.
- Superior leadership skills – strong, fair manager with the ability to guide the team during change process.
- Passion for the interactive entertainment space and close familiarity with all segments of the games industry.
- A driven, hardworking, strategic and creative thinker who will act on market requirements.
- Excellent problem solving and analytical skills.
- Strong interpersonal skills.
APPLY HERE
by Ronald Barron | Jul 17, 2024 | Uncategorized
About the Role
Title: Cloud Security Engineer
(Remote)
Location: Buenos Aires AR
Category: Software Development
Job Description:
About The Opportunity
Netrix Global is looking for a AWS Cloud Security Engineer? for the Professional Services – Cloud Engineering department.
We are looking for a people with experienced AWS Cloud Scurity Engineer to join our technology team. The ideal candidate will be responsible for designing, implementing, and managing security solutions on AWS, protecting our infrastructure and data against threats and vulnerabilities. You will work closely with other technical teams to ensure that our security practices and architectures meet the highest standards.
How You Will Make An Impact?
- Design, implement, and manage AWS cloud security solutions
- Develop and maintain security policies, procedures, and controls to protect the company’s assets
- Monitor and respond to security incidents, investigating and mitigating threats and vulnerabilities
- Configure and manage AWS security services such as AWS Identity and Access Management (IAM), AWS Key Management Service (KMS), AWS Security Hub, AWS GuardDuty, and AWS CloudTrail
- Conduct risk assessments and security audits to identify and mitigate potential vulnerabilities
- Collaborate with development and operations teams to integrate security best practices into the software development lifecycle (SDLC)
- Stay updated on cloud security trends and AWS advancements, continuously proposing improvements to our security practices
What You Will Bring To The Table
- Bachelor’s degree in Computer Science, Systems Engineering, Information Security, or a related field
- Proven experience as an AWS Cloud Security Engineer or in a similar role
- Deep understanding of AWS services and hands-on experience in their configuration and management
- Familiarity with security standards and frameworks such as CIS, NIST, ISO/IEC 27001
- Experience in implementing and managing monitoring and incident response tools
- Strong knowledge of cryptography, identity and access management, and secure network architectures
- Scripting and automation skills (Python, Bash, etc.)
- Relevant AWS certifications such as AWS Certified Security – Specialty are highly valued
- Excellent communication skills and ability to work collaboratively in a team environment
- Advanced English
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by Ronald Barron | Jul 17, 2024 | Uncategorized
About the Role
Title: Senior Frontend Engineer (Remote)
Location: New Cairo EG
Category: Software Development
Job Description:
About Zeal:
Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card , unless you go to a supermarket that has a loyalty program and you get your loyalty card out, the POS terminal doesn’t tell the retailer if you’re a new or returning customer, demographics, gender, etc. Unlike e-ecommerce, in physical retail customer identification always had to be a separate step because the payment terminal is not built to self-identify the paying customer. Hence, a plethora of valuable data is lost or underutilized. With Zeal’s advanced Smart POS plugin, the company integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence, enabling merchants to unlock the full potential of transactional data.
About The Role:
As a Senior Frontend Engineer at Zeal, you’ll be responsible for collaborating with cross-functional teams to design and develop responsive web applications using cutting-edge technologies like React.js. Your role involves maintaining and enhancing applications, conducting code reviews, and troubleshooting issues to ensure optimal performance. Strong problem-solving skills, Agile/Scrum experience, and effective communication are key attributes for success in this role. Knowledge of financial industry practices would be a valuable plus.
Your Main Responsibilities Are to:
- Work closely with UX/UI designers and product managers to understand project requirements and objectives.
- Participate in collaborative brainstorming sessions to contribute technical insights and recommendations.
- Design and develop robust and scalable web applications.
- Utilize React.js, Next.js, React Query, Styled Components and Tailwind to build responsive and visually appealing user interfaces.
- Implement and maintain state-of-the-art frontend architectures to ensure optimal performance.
- Conduct regular code reviews to ensure adherence to coding standards, best practices, and scalability.
- Troubleshoot and debug issues, and implement solutions to improve application reliability.
- Optimize web application performance and ensure scalability for a seamless user experience.
- Mentor junior engineers, promoting best coding and engineering practices
The Ideal Candidate Should Have:
- 4+ years of experience as a Frontend Engineer.
- Extensive experience with React.js and the React ecosystem.
- Solid understanding of web development fundamentals, including HTML, CSS, and JavaScript.
- Experience with state management libraries and design patterns.
- Familiarity with RESTful APIs and integration of third-party services.
- Strong problem-solving skills and meticulous attention to detail.
- Experience working in an Agile/Scrum development environment.
- Excellent communication and collaboration skills.
- Demonstrated ownership and commitment to code quality and reliability.
- Knowledge of financial industry practices and compliance standards is a plus.
APPLY HERE
by Ronald Barron | Jul 17, 2024 | Uncategorized
About the Role
Title: Support Engineer
Location: India
Job Description:
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.
We’re always on the search for amazing people. People who have a deep passion for technology and are masters at their craft. We build highly sophisticated distributed systems and we don’t take our technology lightly. At Elastic, you’ll have the opportunity to work in a vibrant young company next to some of the smartest and highly skilled technologists the industry has to offer. We’re looking for great team players, but we also promote independence and ownership. We’re hackers. The good kind. The kind that innovates and creates cutting edge products that eventually translates to a lot of happy, smiling faces.
Elastic’s Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned – always forward, never backward. We are not trying to change the world, we already have. We’re just waiting for everyone else to catch up. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love.
What You Will Be Doing:
- Ensuring technical customer issues are serviced within our contractual SLA, and managed to resolution
- Maintain strong relationships with our customers for the delivery of technical support
- Have a mindset of continuous improvement, in terms of efficiency of support processes and customer satisfaction
- Work across multi-cultural and geographically distributed teams
What You Bring Along:
- 5+ years of proven experience in Technical Support in a Software business.
- A technical background in fields like; Information Technology, Network Engineering, Software Engineering etc.
- Highly collaborative, contributing to the success of a team through actions such as building and delivering training, leading or participating in initiatives/projects
- Strong verbal and written communication skills in English
- Ability to work in a fast paced environment with an adaptable and “customer first” mindset
- Knowledge of databases or search software technologies
- Experience with SaaS and/or Distributed systems
- Experience with Linux/Unix
- Experience with APIs
- Proven track record of continued learning and skill improvement
- Experience with administering and/or troubleshooting Elastic products in a production environment
- Proven strong technical understanding of software products
Bonus Points:
- Familiarity with Knowledge Centered-Services (KCS)
- Experience as a mentor or coach and/or in other aspects of team leadership
- Experience with Networking and/or Load Balancers
- Experience with Kubernetes
APPLY HERE
by Ronald Barron | Jul 17, 2024 | Uncategorized
About the Role
Title: Senior Technical Business Analyst (Remote)
Location: Remote Remote PH
Job Description:
We are looking for an experienced Technical Business Analyst who will help shape our products and services that touch people around the world. The role provides the vital link between the technology and business department. In this role you must demonstrate experience and creativity in system development and application design. You will be responsible for gathering business requirements and translating them into technical documentation to be consumed by our development team.
Key Responsibilities
- Business Requirements Elicitation and Analysis: Collaborate with stakeholders across various departments to understand their business needs, pain points, and desired outcomes. Translate these requirements into clear, concise, and actionable technical specifications.
- Technical Documentation: Create and maintain detailed documentation throughout the project lifecycle, including requirements documents, functional specifications, technical designs, user manuals.
- Software Development Lifecycle (SDLC): Actively engage in all phases of the SDLC, providing insight on the business implications of technical decisions, ensuring solutions meet functional requirements, and facilitating user acceptance testing.
- Stakeholder Communication and Collaboration: Build strong relationships with stakeholders at all levels. Facilitate effective communication and collaboration between business units and technical development teams.
- Process Mapping and Improvement: Analyze existing business processes and workflows. Recommend and implement improvements for efficiency, incorporating best practices and the capabilities of new software solutions.
- Data Analysis and Modeling: Leverage data to identify trends, optimization opportunities, and potential issues within software systems. Drive insights using data or visualizations to support business recommendations.
Requirements
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Experience: At least 6 years of experience in a business analyst role in a software development environment.
- Analytical Skills: Proven ability to analyze complex business problems, identify root causes, and propose data-driven technology solutions.
- Attention to Detail: Meticulous in gathering, documenting, and validating requirements to ensure the quality of developed solutions.
- Communication Excellence: Exceptional written and verbal communication skills, including the ability to effectively present technical information to non-technical audiences.
- Problem-solving and Decision-making: Strong aptitude for strategic problem-solving, weighing trade-offs, and driving solutions to meet business goals.
- Technical Knowledge: Solid understanding of software development principles, methodologies (Agile, Scrum), database systems, and web technologies.
Other Requirements
- Strong verbal communication skills
- Quick learner and able to develop subject matter skills
- Being able to manage multiple projects at the same time
- Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
- Quiet workspace, conducive to video meetings & calls
- Access to a reliable high-speed Internet connection; at least 25MBPS.
- Double monitors preferred but not required (if available)
APPLY HERE
