Senior User Experience Manager

About the Role

Senior User Experience Manager – Remote

Remote/Virtual

Full time

job requisition id

Req120287

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The User Experience Sr. Manager is responsible for attracting, retaining and developing top talent focused on designing intuitive, quality products through collaboration with end users and modern software development teams. The User Experience Sr. Manager works closely with teams of designers to support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.


Key Responsibilities:

  • 40% Strategy & Planning:
  • Drives user experience by reviewing performance and directing work efforts of Designers to ensure products are aligned with company, stakeholder and end user priorities
  • Aligns user experience efforts across products and projects
  • Understands enterprise goals and KPIs to ensure value is delivered against them
  • Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
  • Communicates with key user and operational groups to understand business needs
  • Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
  • Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
  • Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
  • Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
  • 30% Delivery & Execution:
  • Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
  • Documents, reviews and ensures that all quality and change control standards are met
  • Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities
  • Receives and prioritizes incoming requests from business partners and stakeholders
  • Guides the analysis of user experience data and provides recommendations to address business needs
  • Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices
  • Guides the creation of designs such that information is easy to find, consume and understand
  • Leads the communication of ideas and designs to end user and product team members
  • Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
  • 30% People:
  • Provides leadership, mentoring, and coaching to User Experience professionals
  • Attracts, retains, and develops top talent
  • Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
  • Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments
  • Acts as a proponent of UX practices
  • Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
  • Guides more junior team members in strategy, alignment, analysis, and execution tasks
  • Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)


Direct Manager/Direct Reports:

  • Typically reports to the Technology Director, Sr. Director or Vice President.


Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

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ASG Solutions Architect – M365

About the Role

ASG Solutions Architect – M365

Job LocationsUS-Remote

Requisition ID

2024-17459

Approved Min (Total Target Comp)

USD $110,000.00/Yr.

Approved Max (Total Target Comp)

USD $180,000.00/Yr.

Compensation Structure

Base Plus Bonus

Category

Technical Presales/Post Sales

Job Summary

The ASG Solutions Architect – M365 purpose is to implement Microsoft 365 workloads including Microsoft Teams, SharePoint Online and related solutions for our company’s end customers and partners. They will collaborate with Solutions Architects in installing, configuring, and deploying Microsoft 365 technologies.

This position is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but not limited to:

  • Responsible for the implementation of Microsoft 365 technology including:
    • Microsoft Teams
    • SharePoint Online
    • OneDrive for Business
    • Microsoft Power Platform
    • Microsoft Viva
  • Provide guidance to SHI customers and partners on best practices for Microsoft 365 deployments
  • Migrating and deploying multiple Microsoft 365 workloads utilizing SHI’s standards and best practices
  • Responsible for analyzing and collecting environment discovery data utilizing our company’s developed tools and discovery scripts
  • Build and update documentation on customer Microsoft 365 environments and integrations
  • Assist Solution Architects with project tasks for Microsoft 365 tenant migrations and consolidations
  • Organize, engage and consult on ideas with customers on Microsoft 365 technology
  • Assist delivery team on project tasks, working with other project team members and being accountable for the outcome of the project
  • Document best practices, lessons learned, and delivery guidance to customers, partners, and internal resources
  • Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations

Qualifications

  • Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
  • Minimum 5 years of technical experience with increasing responsibility
  • Minimum 3 years’ experience designing implementing and integrating Microsoft Collaboration technology
  • Minimum 3 years’ experience working with and migrating Microsoft Collaboration technology
  • Minimum 3 years of experience developing and executing scripts for automation and deployment

Required Skills

  • Proficiency with the implementation and support of Microsoft Office 365 solutions
  • High understanding on executing scripts and connecting to environments utilizing PowerShell
  • Strong project time management skills
  • Passion for technology
  • Expert and timely decision-making skills
  • Strong written, presentation and verbal communication skills
  • Excellent organizational and time management skills
  • Strong troubleshooting skills
  • Drive to learn and deploy new Microsoft 365 Technology
  • Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and nontechnical audiences
  • Ability to provide guidance to customers and partners on best practices for Microsoft 365 deployments
  • Ability to translate business needs into technology specifications and recommendations

Certifications Required

  • Microsoft Associate Certification, must be obtained within 6 months of employment

Unique Requirements

  • Travel to customer sites, up to 10% annually

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Senior People Operations Specialist

About the Role

Title: Senior People Operations Specialist

Location: Remote-EMEA

Job Description:

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior People Operations Specialist in our People team. In this pivotal role, you will drive operational excellence, maintain global policies, processes, and workflows, and ensure our People Operations initiatives align strategically with the broader organizational goals.

This role requires a blend of strategic thinking, operational expertise, and a passion for leveraging technology and data to enhance our people processes and the employee experience. You will work closely with the Manager of People Operations and other key stakeholders to implement best practices, streamline processes, and leverage technology to enhance our People Operations.

If you are passionate about people operations and ready to drive impactful change, we encourage you to apply and join our dynamic People team.

What you bring

  • Proven track record of driving operational excellence, optimizing processes, and leading complex, high-impact projects, with a strong understanding of automation and AI.
  • Strong understanding of people policies, processes, and workflows, with a focus on compliance and scalability throughout the employment lifecycle.
  • Exceptional analytical skills with the ability to interpret data and generate actionable insights, including creating dashboards and reports to streamline HR processes and gain efficiencies.
  • Knowledge and experience in tracking, reporting, and overseeing HRIS data and people metrics.
  • Proficiency in leveraging technology, including HRIS, data analytics tools, and automation platforms.
  • Excellent project management skills, with a demonstrated ability to lead cross-functional initiatives and manage multiple priorities.
  • Strong communication and interpersonal skills, with the ability to act as a senior liaison and build effective relationships with stakeholders at all levels.
  • Strategic thinker with the ability to identify opportunities for innovation and process improvement.
  • High sense of urgency and accuracy, with proven organizational skills, ability to prioritize, and attention to detail.
  • Ability to work autonomously with a growth mindset, driving personal performance and development.
  • Strong leadership skills demonstrating and leading the team towards high performance
  • Willingness to work flexible hours when needed to support global operations.
  • Commitment to all of Remote’s values within the team and the greater organisation.
  • Fluent in written and spoken English.
  • Experience in a global or multinational organization is highly desirable.
  • Remote work experience is a plus but not required.

Key Responsibilities

Focus on Operational Excellence:

  • Responsible for all critical People Operations tasks including, and not limited to: Onboarding, offboarding, employee lifecycle changes, approving contractor invoices, relocation, data integrity on the Remote platform, and employee queries across all people topics.
  • Maintain a strong focus on urgency and proactively communicate timelines leading enterprise level projects that impact the employee experience to ensure all requests are completed within the expected deadlines.
  • Act as a senior liaison with other cross-functional stakeholders to ensure seamless people processes, improve collaboration and provide an extraordinary employee experience. Our stakeholder teams across the business include, and not limited to: Legal, Payroll, Benefits, Lifecycle, Mobility, Customer Experience, IT, SupplyOps, Engineering, Product, and the wider People team.
  • Define and implement best practices for operational excellence, setting a high standard for the team and across the employee lifecycle.
  • Lead knowledge sharing, training, and up-skilling initiatives to enhance team capabilities.

Maintain Global Policies, Processes, and Workflows:

  • Set the standard for our people policies, processes, and workflows to enhance our work environment, help us scale, and comply with legal requirements.
  • Identify strategic opportunities for process improvements and operational innovation.
  • Lead cross-functional initiatives that enhance our people service delivery and employee experience.
  • Act as an expert advisor and partner for the successful implementation of people programs and policies, ensuring that Remote is equipped and enabled across the organization.

Drive Strategic Goals:

  • Lead the setting of quarterly goals for People Operations, ensuring that the team’s efforts contribute to the broader organizational strategic objectives.
  • Lead complex and high-impact goals that have a broad reach across the organization.

Scale People Operations with Technology, Data & Analytics:

  • Champion the adoption and optimization of the Remote platform and other technologies to streamline processes, improve scalability, and enhance data integrity.
  • Analyze data to identify trends and insights that contribute to informed decision-making and strategy development.
  • Identify and implement scaling strategies (such as automation, integration, AI, and other technologies) to innovate and remove manual and repetitive operational tasks.

Additional Responsibilities:

  • Acts as the expert in establishing and maintaining clear, concise People Operations documentation for the organization
  • Serve as an subject matter escalation point for complicated queries for peers within the People Operations team.
  • Participate in People team meetings and updates to the rest of Remote in all places necessary.
  • Escalate any concerns, urgent matters, or employment relations-related concerns to the appropriate managerial level.
  • Fulfill all People Operations responsibilities and tasks expected at the Associate and Specialist levels, ensuring comprehensive support and coverage within the team as needed.

APPLY HERE

Email Developer – Fundraising

About the Role

Notes from FlexJobs Staff: *Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

Email Developer (Fundraising) – Contractor

Location: Remote

Category: Advancement

Job Description:

Summary

The Wikimedia Foundation is looking for an Email Developer (Fundraising) to join the Online Fundraising team, reporting to Email Manager, Fundraising products. As the Email Developer (Fundraising), you will play a critical role in the online fundraising team’s year-round, multilingual fundraising and engagement campaigns, with a particular focus on email production.

The magic of the online fundraising team’s process is its dedication to controlled (“a/b”) testing, which leverages Wikipedia’s audience of millions of readers to iterate and improve all elements of our online donor pipeline. We use that testing model on the email team to contact more than 15 million people each year while ensuring we respect our donors’ inboxes. The Email Developer (Fundraising) will provide professional expertise in executing our fundraising campaigns, including: leading the production of bug-free email and banner templates that render identically across browsers, clients and devices; implementing automated email journeys; and identifying process improvements and revenue optimizations. In this role, you will be a critical part of getting out the message to Wikipedia readers and donors that free knowledge is worth supporting.

You are responsible for:

  • Working closely with the Senior Email Campaign Specialists to code emails and provide donors with high quality messages optimized for their own language and culture
  • Coordinating with Senior Email Campaign Specialists and other teams to successfully fulfill the campaign strategic plans, including timelines, new features and A/B tests. When necessary, leading them.
  • Developing professional expertise in Wikimedia email and other digital fundraising procedures and apply them to resolve a variety of challenges of moderate scope
  • Guiding and assisting the Campaigns team to understand nuances of our Email Service Provider (ESP), so that emails can be coded the most optimal way
  • Provide comprehensive quality assurance to ensure emails are error-free and functioning properly
  • Assisting with prioritization of tracking management and development of projects in our systems
  • Assisting with segmentation of audiences for email campaigns
  • Coordinating with Associates to clean up code in templates and maintaining archives
  • As needed, support Growth & Campaigns team with web development of banners on Wikipedia
  • Supporting documentation and summaries for posterity

Skills and Experience:

  • 1+ years experience coding HTML emails
  • Solid proficiency with HTML, CSS
  • Experience with creating dynamic content and personalization for email
  • Experience with project coordination and working in a highly collaborative environment
  • Strong attention to detail with a commitment to quality assurance
  • Strong organizational skills and ability to juggle day-to-day responsibilities alongside longer-term projects.
  • (optional) If you have one, we’d love to see your email portfolio!

APPLY HERE

Windows Platform Software Engineer

About the Role

Title: Windows Platform Software Engineer – 5205235004_31-6854

Location: OK-Oklahoma City

Job Description:

Cribl does differently.

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly – looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Why You’ll Love This Role

As a Windows Software Engineer at Cribl, you will play a crucial role in defining the technical direction of our Edge product on Windows nodes, working closely with our established team of engineers and product managers. Our Edge platform stands as an intelligent and highly-scalable solution for edge-based data collection, serving thousands of machines with diverse configurations. Your primary responsibility will be to enhance the performance, reliability, and user experience of our Edge product, with a specific emphasis on optimizing for the Windows ecosystem.

What You’ll Do

  • Spearhead the technical strategy for Edge deployment on Windows, ensuring optimal performance and functionality.
  • Actively engaging in architecture discussions and design reviews, collaborating closely with fellow team members to refine our solutions.
  • Form dynamic partnerships across various departments, including engineering, design, SRE, support, sales engineering, and product management, to deliver top-notch features.
  • Take charge of the end-to-end development lifecycle, from design and coding to testing and maintenance, to deliver clear, concise, and robust code that aligns with customer expectations.
  • Implement rigorous testing methodologies, including comprehensive automated tests, to validate product functionality and reliability.
  • Offer valuable assistance to our Support and SRE teams in troubleshooting and resolving intricate technical issues, ensuring seamless operations for our customers.
  • Potentially be on-call for rotations to help support our SRE team


If You Got It, We Want It…

  • Proficient expertise in Windows environments, encompassing both Windows 10/11 and Server editions.
  • Hands-on experience working with Windows Management Instrumentation (WMI), PowerShell, Windows SysInternals, Windows Event Log, Active Directory
  • Demonstrated capability in orchestrating large-scale Windows deployments
  • Experience building installers with Windows Installer and WiX
  • Proven track record of crafting innovative solutions using Node.js, Typescript, and React to build robust software products.
  • Strong knowledge of key operating system concepts, including memory management, filesystems, networking, and process management.
  • Extensive familiarity with the Windows API
  • Experience with Agile processes and rapid iterative development
  • A steadfast commitment to ownership, ensuring that deliverables consistently meet high standards of quality and performance.
  • Exceptional troubleshooting and debugging skills for swiftly resolving technical challenges.
  • A relentless drive to transform concepts into tangible, high-quality software solutions.

APPLY HERE