by Ronald Barron | Aug 6, 2024 | Uncategorized
About the Role
EPIC WILLOW INPATIENT APPLICATION DEVELOPER
Fully Remote • Remote • EHR Operations
Job Type
Full-time
Description
MAKE A DIFFERENCE AT OCHIN
OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live
everyday: Learning, Heart, Belonging and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
The Application Developer supports the mission of OCHIN by developing, configuring, and supporting Epic electronic health records (EHR) software for our member clinics. This position works in partnership with the team to design, build, test and implement new and existing application functionality. Will partner to resolve technical problems, optimizations, and enhancement efforts.
As an Application Developer on the Epic Product Enhancement Team, you’ll work with an outstanding team of dedicated innovative professionals to build out additional features and enhancements in the application.
Essential Duties
- Develop new features, integrations and reports for the Epic EMR system
- Ability to program in Caché and to deeply understand the Epic database system
- Perform complex build and configuration in Epic and related products
- Lead working sessions directly with OCHIN members to design/create workflows that fit their operational needs
- Discuss and provide workflow solutions and ensure understanding of the system through hands on training
- Maintain documentation, team processes and complex clinic workflows
- Collaborate with members from other OCHIN teams to address integration issues
- Mentor other OCHIN analysts and provide elbow support to clinic staff during Go- Lives and Dress Rehearsals
- Provide expert level support to customers and analysts
- Build, design, test and document new features
- Maintain thorough documentation, time keeping and reporting of all project activities
- Contribute best practices, lessons learned and innovative ideas
Programming Responsibilities
- Custom web services or other integrations with third party applications using technologies such as SMART on FHIR or SAML
- Custom data extracts
- Epic extensions that enhance how the EMR and practice management system works for the OCHIN collaborative
- Report Workbench reports that require novel logic
- Other solutions to problems that no other team can accomplish
Requirements
- Bachelor’s Degree or an equivalent combination of education and experience may be considered
- Epic Certification in at least one application. preferrable certification of proficiency in Willow Inpatient.
- Must have at least 5 years’ experience as an Epic Analyst, will deep knowledge of Willow Inpatient, expertise in Willow Ambulatory is a plus.
- Knowledge of Caché (Epic text) is required.
- Five (5) years of experience in a development role (preferably Cache environment)
- Deep knowledge of Epic data structures is required.
- Experience with Linux/Unix operating systems a plus
- Knowledge of additional programming languages a plus (SQL, .NET, UNIX scripting, Node.JS or Javascript)
- Experience supporting both technical and non-technical end users; demonstrated commitment to outstanding customer service.
- Experience in supporting users with different levels of sophistication and physical locations.
- Healthcare experience strongly preferred.
- Excellent verbal and written communication skills and the ability to communicate effectively with technical and non-technical audiences as well as with customer executives and OCHIN management
- Ability to manage multiple projects simultaneously and to see tasks through to successful completion while working independently.
- Excellent organizational and time management skills as well as attention to detail. Must be able to work under pressure, prioritize work effectively and manage/coordinate multiple tasks and sub-projects.
- Ability to analyze complex problems and have a pro-active and creative approach to solving them.
- Demonstrates total commitment to the provision of outstanding customer service by going above and beyond when the opportunity permits.
APPLY HERE
by Ronald Barron | Aug 6, 2024 | Uncategorized
About the Role
Senior Manager of Payer Enrollment
Fully Remote • Remote Worker – N/A
Job Type
Full-time
Description
OpenLoop is looking for a Senior Manager of Payer Enrollment to join our team remotely or in our HQ located in Des Moines, IA. This role will be a member of the Operations Team, collaborating closely with the Director of Operations. In this role, you will lead the payer enrollment team, manage relationships with insurance companies, and oversee the entire enrollment process for our telehealth services. This role requires a strategic thinker with strong leadership skills and a deep understanding of payer requirements and telehealth regulations. The Senior Manager will work closely with internal stakeholders and external partners to ensure successful payer relationships and compliant enrollment practices.
About the Role
Responsibilities include, but are not limited to:
- Provide payer credentialing and enrollment oversight for OpenLoop including project management for collection and submission of all facility, ancillary, and practitioner delegated and non-delegated payer credentialing and enrollment.
- Directs and leads the activities of the Payer Credentialing and Enrollment team. Mentors, coaches and leads staff by providing performance assessment and feedback and advising on professional development and quality performance.
- Directs the operational and financial activities of payer credentialing and enrollment function.
- Create and maintain realtime reporting insight into payer enrollment activities both at the individual provider level and at the practice group enrollment level.
- Facilitate responsibilities and frames the implementation of strategies, policies, procedures to be operationally effective to achieve desired performance.
- Demonstrates leadership, collaboration, critical thinking, and teamwork when facilitating operational decisions and resolving issues.
- Demonstrates leadership competencies of team building, vision creation, and influence. Incorporates change with leadership strategies through building a compelling vision, understanding the perspectives of the stakeholders, identification for tactics to elicit commitment and address resistance.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, OpenLoop’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
- Collaborates with health care executives in executing the organizational mission, vision and goals. Provides vision and strategic support and directs the integration of the payer credentialing and enrollment team.
- Serves as an expert to communicate payer credentialing and enrollment issues at the system and state levels of the organization.
- Develops resource utilization strategies to improve organizational performance. Strategies reflect the changing societal and health care environments and the economic climate.
Requirements
- 7+ years of experience in payer enrollment, provider relations, or a similar role, with at least 2-3 years in a managerial or leadership position.
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred
- Must possess a comprehensive knowledge of payer credentialing and enrollment through equivalent combination of education and experience.
- Experience and proven success record with telehealth payer enrollment.
- Must be comfortable in a fast-paced, highly tech-enabled environment where collaboration and competency with technology tools will be required.
- Strong analytical skills and metric/data-based focus.
- Highly developed verbal and written communication, persuasion and negotiation skills in order to effectively identify and coordinate services, assess organizational development opportunities, facilitate improvements, and present advisory, persuasive and authoritative recommendations to all levels of management and team members.
- Advanced business management skills to develop new or enhance existing operational and system strategies, policies and programs. Executive project management skills to lead strategic initiatives, identify and prioritize business needs, provide effective solutions and manage the necessary resources to accomplish goals and objectives.
APPLY HERE
by Ronald Barron | Aug 6, 2024 | Uncategorized
About the Role
Title: Senior Industrial Engineer
Location: Remote, USA
Job Description:
Help empower our global customers to connect to culture through their passions.
Why you’ll love this role
This role focuses on developing and optimizing the Global Fulfillment Network comprising Verification Centers, Xpress Fulfillment Center and Drop Off Stores. The scope includes designing new facility layouts, redesigning existing facilities with new operating capabilities, collaborating on labor optimization initiatives from scheduling, process design, establishing and measuring engineered labor standards, and automation/robotics solutions to ensure the most economical end-to-end operations (e.g. inbound, verification, storage, retrieval, selection, packing and shipping) of products. This highly collaborative role works to ensure both the global fulfillment network and stakeholder’s needs are met, while maintaining high quality, cost effective, and timely services.
What you will do
- Fulfillment Center Design & Optimization:
- Lead the design and layout of new fulfillment centers, ensuring optimal flow, space utilization, and scalability.
- Analyze existing fulfillment center operations to identify bottlenecks, inefficiencies, and opportunities for improvement.
- Develop and implement data-driven solutions to enhance throughput, reduce costs, and improve overall performance.
- Stay abreast of industry trends and emerging technologies to ensure the fulfillment center remains competitive.
- Material Handling Equipment (MHE), Automation & Robotics:
- Source and evaluate MHE, automation, and robotics solutions to meet the needs of the fulfillment center.
- Develop business cases and financial models to justify investments in new technologies.
- Lead the implementation and integration of new equipment and systems.
- Ensure the ongoing maintenance and optimization of MHE, automation, and robotics.
- Labor Management & Optimization:
- Collaborate with operations leaders leaders to develop and implement engineered labor standards to drive productivity and efficiency.
- Implement and manage labor management systems (LMS) to track and optimize workforce performance.
- Analyze labor data to identify areas for improvement and implement solutions.
- Partner with finance and operations teams to ensure adequate staffing levels and skills.
About you
- Bachelor’s or Master’s degree preferred in management science, industrial, mechanical, or chemical engineering
- 7+ years of experience in industrial engineering, with a focus on e-commerce fulfillment center design and optimization. Preferred experience with footwear, apparel and accessories categories.
- Proven track record in sourcing, implementing, and optimizing MHE, automation, and robotics solutions.
- Strong experience in labor management, including engineered labor standards and LMS.
- Demonstrated project management skills, with the ability to lead complex initiatives.
- Strong analytical, project, and product management skills, including a thorough understanding of how to interpret business/operational needs and translate them into operational process requirements.
- Accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
- Proven track record of successfully achieving priorities and accomplishing objectives on time and within budget.
- Proficient in the use of Microsoft Office, Google Suite, AutoCAD, and other project and product management software, data analytics and modeling skills.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders and subject matter experts. International language speaking abilities are a plus.
- Deep understanding of e-commerce fulfillment center operations.
- Knowledge of MHE, automation, and robotics technologies.
- Familiarity with labor management systems and engineered labor standards.
- Lean Six Sigma or other continuous improvement methodologies.
- Proficient in Microsoft Office, Google Drive, Slack, and other common basic office software.
- Familiarity with Warehouse Management (WMS) & Warehouse Control Systems (WCS) or Warehouse Execution Systems (WES) required.
APPLY HERE
by Ronald Barron | Aug 6, 2024 | Uncategorized
About the Role
Jr. Manager, Digital Accounts
remote type
Remote
locations
USA – Los Angeles – 777 S. Santa Fe Ave
Full time
Job Description:
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
- Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
- Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
- Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
- Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.
We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
Job Title: Jr. Manager, Digital Accounts
Location: Los Angeles, CA or Remote (West Coast hours)
A little bit about our team:
The WMG Global Commercial Services team maximizes WMG revenue and market share, leading through best practices, platform expertise and forward thinking solutions that support our recorded music strategy.
The Dedicated Support team within the Commercial Services department at WMX provides global, specialized support to our labels, territories and artists. The team focuses on the platforms of YouTube, Facebook and SoundCloud. We also advise on common requests across all platforms that have user-generated content. The team collaborates amongst our five team members spread out around the US and UK to deliver close to 24/7 support.
Your role:
This role is embedded with one of our primary labels, which makes it unique from the rest of the team. The majority of the role will be focused on that one label but will also support the entire team with their remaining time. Many projects and tasks are set but this role will build unique tasks based on the labels release schedule.
Here you’ll get to:
- Overall YouTube/Facebook/Instagram/Soundcloud/TikTok Dedicated Support (i.e: handling urgent allowlisting requests, correcting misdelivered or incomplete assets, etc.)
- You will monitor the release schedule and content calendar to assist with operational tasks like claiming and metadata management to ensure maximum monetization.
- You are comfortable with short-form video platforms and managing relevant back end systems
- Advise the teams on what actions to take when content is muted or removed at each platform due to early releases, duplicated content
- Keep track of inactivity across Atlantic priority channels to ensure we are feeding content regularly
- You will help build out analysis of projects and review projects for effectiveness.
- Advising on improving video quality and ensuring high-quality playback across all social platforms through your understanding of technical video production techniques, such as optimal video formats and enhancements for audio and visual elements
- You will join digital marketing meetings and contribute best practices and ideas on various artist projects.
- You will join weekly team meetings to share insight on the latest label developments to help shape support planning and overall process.
- You will coordinate with our interns and the rest of the team on training for new tasks and help define team objectives.
About you:
- You have 2-3 years of experience with digital music or digital rights management
- You have excellent organizational skills
- You are passionate about helping people, especially artists and label partners.
- You enjoy using social networks and have a baseline knowledge of what happens behind the scenes.
- You have excellent communication skills and have experience walking someone through unfamiliar tasks.
- You have the ability to learn quickly, think on your feet, and work independently
We’d love it if you also had:
- Music business degree preferred
- YouTube Music Rights certification or equivalent certificate in music rights management
- You are conversational in multiple languages
APPLY HERE
by Ronald Barron | Aug 6, 2024 | Uncategorized
About the Role
Hospitality Representative
Remote Usa
Full time
We Stand For Something Good
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong skills and be empowered to make a positive impact—on our business, restaurants, and communities—all at one of the fastest-growing hospitality brands in the world. From our teams to our neighborhoods, we’re committed to always doing the right thing.
Our teams are the core of what we do and what we stand for—supporting them is part of our DNA. We’ll provide you with learning and growth opportunities to set you up for success in your career. Sharing ideas, having fun, and working collaboratively isn’t just preached, it’s how we do things every day.
This role requires open availability Monday-Sunday (8:30 am – 9:00 pm) on days, nights, and weekends- and 40 hours per week of availability.
Hospitality Representative
The Hospitality Representative will deliver best-in-class hospitality to guests that engage with Shake Shack through online channels, social media, or review sites via email, text, chat and voice, as well as support our Shacks by handling follow-ups about incidents that happen at our locations. They will support the growth and evolution of the guest experience by documenting the types of inquiries we receive and spotting trends.
Key Responsibilities
- Act as the first point of contact for guests that reach out to Shake Shack via email, text, chat, or phone, and ensure each guest receives timely, personalized, and relevant responses, as well as amicable resolutions to their inquires or complaints.
- Encourage social channel engagement by monitoring channels and interacting with guests.
- Ensure complaints and suggestions are documented and reported to various Shake Shack departments by accurately updating guest records within our CRM
- Coordinate with other departments to ensure guests concerns are being handled appropriately.
Skills, Knowledge, & Experience
- Experience working with CRM platforms such as Desk, Salesforce Service Cloud, and Gladly
- 1+ year of professional customer support experience in food, hospitality and/or lifestyle brand
- Excellent verbal and written communication skills
- Full availability, including weekends and PM shifts
- Ability to take an innovative and creative approach to problem solving
- Passion for the brand
- Experience working remotely
APPLY HERE
