by Ronald Barron | Oct 18, 2024 | Uncategorized
About the Role
Insights Senior Digital Analyst
USA – Remote
Full time
R24_495
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
What you’ll be doing:
- Collects data to measure & analyze return-on-investment across several key marketing and business initiatives
- Perform campaign data analysis to understand the lift & ROI associated with each program to aid in the development of future strategies
- Provide recommendations on analytical methodologies and frameworks to be used for a various analytical projects
- Work with cross-functional teams on the daily execution of analytics projects & initiatives
- Generate reports, documentation and insights as part of the analysis process. Produce expected performance measures including lifts, efficiencies, and other measures
- Implement appropriate quality control procedures for analysis, reporting and data visualization for accuracy
- Support the building of analytical capabilities and solutions (segmentation, modeling, campaign evaluations, etc.) that enable analytics to support the strategic goals of the Company
- Review, analyze and present qualitative and quantitative analysis and data to internal and external customers
- Ensure quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical difficulty
- Leverage story-telling skills to deliver insights that are clear, concise and useful
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.
Requirements:
- 6+ years of marketing, web, or customer analytics experience
- Strong knowledge of multiple digital channels and how they work together (SEM, SEO, CRO, Social, Shopping, Display, etc.)
- Experience across various verticals including e-commerce and lead generation
- Strong analytical skills, with a foundational knowledge of statistics and quantitative methods
- Experience working with and using Google Analytics and attribution solutions
- Experience with an enterprise BI platform like Tableau, Power BI, or Sigma
- Effective time management and project management skills
APPLY HERE
by Ronald Barron | Oct 18, 2024 | Uncategorized
About the Role
UX/CX Research Support
Remote
DHS
Full time
United States
Description
Join Aretum as a UX/CX Research Support Specialist, where you will be instrumental in driving user experience research initiatives for our diverse range of clients. This role involves collaboration with design and development teams to gather insights that will inform and enhance the user experience across digital platforms. Your expertise in user research methodologies will support the creation of data-driven solutions, ensuring that our products align with user needs and expectations.
Under the guidance of senior UX researchers, you’ll conduct usability testing, interviews, and surveys, analyze findings, and present insights to stakeholders. Your ability to synthesize qualitative and quantitative data will play a key role in shaping user-centric designs that enhance overall customer satisfaction.
Key Responsibilities:
- Provide experienced UX research to plan and execute appropriate design research methods to better understand the needs and perceptions of the community.
- Map existing engagements across CISA
- Inventory and analyze existing data/feedback from customers
- Design and conduct discovery research with CISA’s current customers and partners
- Design and conduct discovery research with entities and communities who are not current customers/partners of CISA
- Develop design artifacts such as journey maps, personas, service blueprints, and other visualizations that help CISA better understand the challenges and needs of community
- Help interpret and prioritize needs in the context of our programs, e.g. through facilitated workshops
- Prepare UX research plan for learning about target customers (as prioritized by the team)
- Conduct research and document notes and other data per approved PTA for user research
- Synthesize research
- Brief findings to team and other key stakeholders
- Help the team integrate findings into overall strategy and product development / communications strategy
- Plan and conduct subsequent research sprints as needed.
Requirements
- 10-15 years of UX/CX experience
- Experience with the following technologies:
-
- Adobe Acrobat Pro and Creative Cloud
-
- Atlassian, Confluence, or JIRA
-
- U.S. Citizenship (Required): Due to federal contract requirements, only U.S. citizens can be considered for this position.
PREFERRED QUALIFICATIONS
- PowerBI
- Miro
- Mural
- Bynder: Content Workflow (formerly GatherContent)
- Good Analytics, Forms, Workspace
- Balsamiq
- Figma
- Monday.com
APPLY HERE
by Ronald Barron | Oct 18, 2024 | Uncategorized
About the Role
Remote Product Designer
Remote
About this Role
Design Pickle is looking for an experienced Product Designer to join our team and help shape the product experience for our customers and global network of creatives. The ideal candidate will have a strong consumer and business product background and can maintain balance in a two-sided marketplace ecosystem. Given our vision, to be the best creative enablement platform in the world, and the nature of our products, this role requires entrepreneurial drive and thinking, an analytical and data-led approach to problem-solving, and dedication to make creative workflows effortless for everyone.
If you have ever wanted to contribute significantly and help shape the trajectory of a growing startup-like business, this role is for you!
Reports to: Lead Senior Product Manager
On a daily basis, works closely with the Product team and frequently collaborates with Engineering, Product Management, Global Operations and Marketing.
Location: Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona.
Who We Are Looking For
First, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.
Do we love pickles, too? Most of us! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something, though, because our employees’ uniqueness is what helped make us the great company we are today.
We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.
Specific to your role, we’re looking for individuals who have…
- 4+ years of experience working collaboratively with product, engineering, data science, and product marketing teams.
- Expert in best practices in product design, design, and information architecture across responsive web, iOS, and Android.
- Understanding of how to use data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement.
- Technical acumen and expertise; an understanding of designing, prototyping, building, delivering, and maintaining applications and services for high availability, resiliency, and performance in a dynamic environment.
- Understanding the technical side of the software development lifecycle (SDLC), cross-functional dependencies such as front end/back end, design paradigms (e.g. MVVM / MVC), and so on.
- Visual and interactive software design experience.
- Experience working in an Agile development environment.
Bonus Pickle Points:
- Bachelor’s degree in Graphic Design, Product Development, Computer Science, Human Center/Computer Design (HCI), or in a related field.
- Experience in technology-enabled services.
- Experience with Figma, Miro, Jira/Confluence, Pendo, Productboard, Zeroheight.
- Experience contributing to and driving a software platform design system.
- Experience working with remote teams and stakeholders.
- Experience building and taking product designs from 0-1.
Key Objectives and Responsibilities
- Demonstrate your creativity, analytical skills, and knowledge of user-facing technologies to create prototypes that identify the best product experiences, launch innovative features, and enable efficient, high-quality execution.
- Build new features by designing, implementing, maintaining, and evolving user interface systems and features.
- Challenge the status quo to find opportunities to improve user experiences through the products we offer.
- Be a self-starter / problem-solver, with strong skills in design and communication.
- Collaborate efficiently and asynchronously with teams across different time zones around the world.
- Bring our creative platform to life through clickable, realistic prototypes and imagining future state experiences, including demos, and high-fidelity prototypes.
- Make things tangible in our highly collaborative, cross-disciplinary environment, where we concept test early/often, and tirelessly push for the best.
- Bring your creative and technical expertise to be a bridge between design and engineering and utilize your hands-on skills to develop the design intent through clickable, realistic prototyping and iterative refinement, all the way from concept to completion.
- Turn creative operations and customer insights into transformative experiences and design patterns.
- Collaborate with a cross functional team of Product, Engineering, Customer Success, etc. to iterate on the next iteration and future iterations simultaneously.
- Present/storytell to stakeholders and users about how your design can drive impact to the business’s KPIs and outcomes.
- Identify and track key metrics that measure the success of our experiences.
- Partner closely with designers, product managers, engineers, data scientists, sales, marketing, and research to deliver innovative, high quality customer and creative experiences via prototypes.
- Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met and team members are set up for success by setting clear and measurable goals.
- Work cross functionally to evolve our design system with the goal of accessible, excellent and efficient design at scale.
- Drive best practices in process and methodologies to deliver against business needs for our product portfolio – research, brainstorming, design/innovation sprints and iterative design, including discovery and usability testing from low to high fidelity. This also includes staying on top of the latest insights and design practices across consumer and enterprise software, working collaboratively with teams on robust and responsive B2B/B2C experiences.
- Introduce and evolve design thinking methods and ways of working that consistently raise the bar on quality and execution of design.
APPLY HERE
by Ronald Barron | Oct 18, 2024 | Uncategorized
About the Role
Product Support Specialist
Remote
time type
Full time
job requisition id
R-004832
GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.
GEHA has one mission: To empower federal workers to be healthy and well.
Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.
Concentrates on the detailed planning aspects of product development and lifecycle management, assisting in the creation and maintenance of product roadmaps and other key artifacts used in product management. This role is designed for individuals passionate about contributing to the success of innovative products, offering a unique opportunity to support key initiatives within a leading-edge product environment.
SKILLS
The Product Support Specialist is a key member of our Product Intelligence and Strategy team, primarily focused on supporting the development, road map, and operational success of our product portfolio. Reporting to the Manager, Product Intelligence and Strategy, this role involves assisting with the design, development, and management activities for our products, from conception through release and beyond. The Product Support Specialist will own the product roadmap, and contribute to the product backlog, help prioritize features, and support the execution of the product business strategy under the guidance of the lead product owners. The Product Support Specialist will also own the Product Intelligence and Strategy team’s communication strategy, working with the Product Operations Coordinator to ensure the maintenance of communication artifacts and timely and appropriate communication with all stakeholders. This role is ideal for someone who thrives in a collaborative environment, working closely with cross-functional teams including product design and product analytics teams to ensure the product meets the needs of our customers and aligns with our company’s goals.
Responsibilities:
- Support Product Development: Assist in tracking and managing product activities, ensuring alignment across the product portfolio and with overall strategy and user needs.
- Product Portfolio Roadmap and Backlog Contribution: Maintain Product Portfolio Roadmap; help maintain and prioritize the product backlog.
- Collaboration and Feedback: Serve as a liaison between product, member experience and delivery teams, gathering and prioritizing user feedback and requirements to enhance product value.
- Process Improvement: Monitor product processes and suggest improvements to enhance efficiency and effectiveness.
- Stakeholder Engagement: Support relationship management efforts with colleagues and clients, fostering positive partnerships at various organizational levels.
- Documentation and Communication: Assist in developing and maintaining a comprehensive communication strategy. Develop and maintain clear and concise documentation and communications related to product strategy, development, and performance.
Required Qualifications:
- Bachelor’s degree; additional years of qualifying experience may be considered in lieu of formal education.
- 2 years of experience in project or product support or a related field, preferably in healthcare.
- Ability to work collaboratively with technical and cross-functional teams.
- Strong organizational skills and the ability to manage multiple tasks concurrently.
- Ability to adapt to a fast-paced and dynamic work environment.
- Proficiency in Microsoft Office Suite and data analysis tools.
- Highly effective communication skills.
Preferred Qualifications:
- Project management experience
- Agile certification or training and/or PMP
APPLY HERE
by Ronald Barron | Oct 18, 2024 | Uncategorized
About the Role
Title:Senior Technical Support Analyst
Location:
- Lisle, Illinois
- Service & Support
- Regular Full Time Employee
Job Description:
Position Overview
The Senior Technical Support Analyst is a Fully Remote position and assists International Dealers and Body Builders by providing diagnostic and repair guidance via a web-based casefile management ticketing system and inbound/outbound phone support.
This position is full-time Remote Work From Home with up to 10% travel required to dealer locations
The team works a weekly shift rotation described below – All hours are Central Time and are subject to change based on business needs:
Shift 1: Monday – Friday 7 AM – 4 PM (Roughly 5 weeks in a row then the below weekly rotation starts)
Shift 2: Monday – Friday 6 AM – 3 PM
Shift 3: Tuesday – Saturday 7 AM – 3 PM
Shift 4: Monday – Friday 12 PM to 9 PM
Cycle repeats
Responsibilities
- Support International Dealers and 3rd party Body Builders via web-based casefile management ticketing system and inbound/outbound phone support
- Identifies emerging failure modes and escalates to cross-functional teams for investigation
- Support new product launches
- Provides feedback and suggestions to cross-functional teams for improvement
- Travel on-site to dealer locations to support vehicle-down situations when needed
Minimum Requirements
- Bachelor’s degree
- At least 2 years of field service engineering, automotive service or truck service experience
OR
OR
- At least 4 years of field service engineering, automotive service or truck service experience
Additional Requirements
- Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
Technical
- 6+ years Class 4-8 Diesel Truck diagnostics on engine, after treatment and electrical systems
- Electric Vehicle experience is recommended but not required
- Experience with diagnostic software such as Navistar NED, SDS, DLB, Cummins Insite, Allison DOC, Eaton Service Ranger 4, Wabco Toolbox
- ASE certifications are recommended but not required
- Formal vocational/college training related to Trucking or Automotive
Administrative
- Microsoft Outlook
- Entry-level PowerPoint and basic Excel
- Microsoft Windows proficiency
- Average 40+ WPM typing speed
Soft Skills
- Strong verbal and written communication
- Working independently in a remote environment
- Strong team collaboration
- Process oriented
- Critical thinking and problem-solving
- Customer-first focus
APPLY HERE
