by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Title: Senior Product Designer I, Helpdesk
Location: Remote – USA
Job Description: POS-15821
About You
You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Sr. Product Designer II at HubSpot:
You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
- You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
- You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.
- You’ll be able to work where and how you work best: at home, the office, or any mix of both
About your opportunity
Service Hub provides everything businesses need to delight and retain customers for life while strengthening the success across the front office. Support teams are able to resolve tickets efficiently with an omnichannel help desk, mitigate issues, increase rep effectiveness with self-service tools and AI, and improve service operations with feedback and insights. In this role, you’ll drive usage of help desk by designing a product that is quick to set up, easy to use, and delightful for support teams.
Here’s what success in your role looks like
- Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
- Drive alignment, set goals, and drive understanding and motivation with your partners and team
- Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
- Work autonomously and with customer experience in mind, using our Canvas design system for a fast, efficient process with fewer handoffs
- Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences
- Mentor other designers as you play an active role in growing HubSpot’s UX team and culture
You’ll love this role if you
- Can focus on just the most important things rather than being stretched thin across everything
- Put customers at the center of everything you do
- Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact
- Thrive when collaborating on strategy and vision with partners, leaders, and teams
- Can balance scope, speed, and quality to reach outcomes
- Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels
- Have experience fostering team health, mission, and purpose
- Can confidently deliver clear, direct, and actionable feedback-and ask for it in return
- Share our HEART values and practice growth mindset
About UX at HubSpot
Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.
We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!
Want to know more about product design at HubSpot?
- The possibilities of “and” – prioritizing usability alongside feature growth
- By the people, for the people: keeping your design system evergreen
- See all HubSpot UX blog posts
APPLY HERE
by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Title: Junior Costpoint Business Systems Analyst
Location: Remote – U.S.
Full time
job requisition id
R2096290
Job Description:
HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.
When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.
Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.
As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.
The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.
We are currently seeking a highly skilled and motivated Assistant Claims Manager to assist in all aspects of claims management, to support and promote process improvement methodologies and best practices that enhance claims service.
About the Role
As the Business Systems Analyst, you will work with a team of technical and functional Costpoint SME’s to managing the highly automated, highly extended version of Costpoint 8.2.
DUTIES AND RESPONSIBILITIES:
- Maintain master data in relation to pools, service centers, accounts, organizations, account/org links and PAGs
- Support user questions in regard to Costpoint General ledger master data and align the organizations and accounts with KBR data structure
- Support Business Systems team in reconciling and maintaining data integrity within Costpoint as well as data interfaced to Costpoint
- Create and maintain documentation, including requirements, process flow documentation and procedures around the JV pool structure and future business
- Provide expertise and assistance to ensure that all processes are designed to meet SOX, audit, and security requirements.
- Support technical upgrades/ monthly releases through testing and troubleshooting prior to application of system changes.
- Provide functional support of Deltek Costpoint to accounting team
- Work with other members of the Business Systems team to evaluate, escalate and resolve defects within Costpoint
- Other duties as assigned
Qualifications and Skill Requirements:
Required Specialties must be listed on resume
- Bachelor’s Degree with minimum 3 years relevant experience or equivalent Costpoint experience in lieu of degree.
- 2+ years of Deltek Costpoint experience as functional SME with specific knowledge and understanding of pools
- Government contracting experience a must
- Ability to travel up to 20% as required.
- Must be a U.S. citizen due to contractual requirements.
- Working knowledge of front-end applications screens, functions, and job processing and how these ties to the database tables and other applications, functions and processes with focus on Accounts and Organizations
- Ability to work as member of a cross functional team
- Experience with all aspects of functional support for Costpoint. This includes system upgrades, planning, design, SOX/Audits as well as troubleshooting and assisting in resolving issues.
- US citizenship is required and ability to obtain security clearance, as needed
APPLY HERE
by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Title: Technical Assistant/Courier-Home Based Care
Location: United States
Job Description:
Preforms technical, courier, and clerical service for Presbyterian home-based programs which care for patient in their homes, assisted living facilities, or nursing homes.
How you belong matters here.
We value our employees’ differences and find strength in the diversity of our team and community.
At Presbyterian, it’s not just what we do that matters. It’s how we do it – and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Type of Opportunity: Full Time
- FTE: 1.000000
- Exempt: No
- Work Schedule: Varied Days and Hours
- Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
Ideal Candidate:
- Medical office experience 1-2 years
- Knowledge of related medical terminology
Qualifications
- High School Diploma or GED
- Basic computer and technical knowledge including
- Bluetooth connectivity and set ups.
- Willing and able to drive own vehicle to perform tasks.
- Have excellent customer relations skills.
Preferred: Associate Degree
Responsibilities
- The TA will explain the technical aspects of the telemedicine equipment and visit to the patient while setting up the equipment in preparation of the visit. Then connect the patient with the clinical provider via video on a computer or tablet.
- The clinical provider will remotely examine the patient and direct the TA in what exam tool is required.
- The TA will place the device on the patient for the clinical provider and intervene on any technical issues per their training.
- The TA is not to intervene or perform any clinical tasks.
- When the clinical provider ends the visit with the patient, the TA will clean the equipment and exit the patient home.
- If the patient has additional questions or concerns once the provider has left the video visit, the TA will direct them to call the medical office for assistance.
- Remote Monitoring Technical AssistantSets up appointments with patients to install and remove remote monitoring devices.
- Instructs patient and/or caregivers on correct use of remote monitoring units including proper use of blood pressure cuff, pulse oximeter, scale, and communication functionality.
- Coordinates and collaborates with Remote Monitoring team
APPLY HERE
by Ronald Barron | Oct 23, 2024 | Uncategorized
About the Role
Content Marketing Manager
Adapty makes it easier for mobile apps to implement in-app purchases and manage paywalls. We serve 7K apps, process $1B+ in-app subscriptions a year, and have been consistently growing for the last 2 years. Our team consists of more than 60 committed and product-driven people who like challenging tasks. Top investors including 500 Startups, and Surface Ventures back us.
As a Senior Content Manager, you will be the owner of the entire content creation process in our company. The primary focus will be on text-based content, leveraging your expertise to drive our content strategy.
In this role, you will…
- Own the entire content creation process.
- Quickly generate and manage content while collaborating with designers and developers to enhance quality.
- Develop various types of content (articles, case studies, landing pages, emails, and video scripts), ensuring they align with our Tone of Voice and goals.
- Manage the blog on the website, including uploading and planning various types of content for the blog as well as creating pages on the site for different purposes.
- Generate hypotheses, propose ideas, and conduct tests to optimize content performance.
- Study analytics to understand the success level of content and make data-driven improvements.
You will be a great fit if you have…
- 3+ years of experience in content management.
- Ability to create content quickly and efficiently using AI tools (e.g., GPT).
- Significant experience in specific fields with a deep understanding of the subject matter.
- Experience in PR, journalism, or storytelling is a plus.
APPLY HERE
by Ronald Barron | Oct 23, 2024 | Uncategorized
About the Role
Title: Senior Machine Learning Engineer, Personalization
Location:Remote United States
Job Description:
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
The Personalization Machine Learning (PML) team strives to create a personalized experience on Cash App and Afterpay by tailoring content for our customers. Our team is continuing to grow and we’re looking for ML Engineers who are excited about building thoughtful software and solving interesting problems. Our problems span many technologies, from server-side development and machine learning pipelines to web.
As a member of the ML systems engineering team, you will work very closely with ML Modelers, product managers, server and client engineering teams to productionize the personalization models on Cash App. The PML engineering team is the main interface between the world of ML and product engineering, and as such your work will include everything from backend engineering, developing data pipelines, to creating features, and building tools to automate operations. We build our services over Cash App’s ever-evolving infrastructure, and as a senior engineer on the team, you will embrace these changes and scale our tech stack to promote future evolvability. This is an exciting opportunity to make a direct, tangible impact on our product and work on projects that are critical to the business’s success.
You Will
- Be responsible for designing, building and managing the distributed services, pipelines and tools for Personalization Machine Learning including recommendation system, ranking systems and tooling for marketing at Cash App & Afterpay
- Lead impactful, multi-person projects that cross Engineering team boundaries
- Demonstrate high code quality, good test coverage and other engineering best practices
- Collaborate with product, analysts, and modelers on planning and implementing frictionless user experiences
- Work cross-functionally with product, platform, security, and data engineering teams to unlock new machine learning applications
- Have autonomy to research and achieve outcomes with support when you need it
- Creatively solve challenging technical problems at scale
- Contribute to the growth of our development capabilities through mentoring and supporting fellow engineers
You Have
- 5+ years of experience in building highly scalable systems and demonstrated technical initiative and leadership on previous projects.
- Experience helping your teammates grow through mentorship and providing constructive feedback
- Experience or knowledge in ML is helpful but not a prerequisite: if you are a solid software engineer, then we are happy to train you up on ML-specific parts of the role
- Be able to work collaboratively with technical and non-technical people across different teams
- Curiosity and a passion for Cash App’s mission of economic empowerment
APPLY HERE
