by Ronald Barron | Dec 3, 2024 | Uncategorized
About the Role
Title: Sr UX Researcher
Location: US
ShiftType: Regular Full-Time
Job Description:
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.
HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
Senior UX Researcher
Remote (work may be performed from any state in the U.S.)
We are seeking an exceptional User Experience Researcher to join our UX/UI team and help us understand, craft, and carry out studies that highlight solutions for product development and emerging technologies. You will work closely with interaction designers, visual designers, product managers, learning experience designers, and engineering teams to support the user experience for the HMH products, platforms, and applications, including mobile, web, and desktop clients.
Our users, teachers, administrators and students, are at the heart of everything we do. You’ll dive deep into the end-to-end user experience, ensuring our products are effective, engaging, and easy to use. This role demands expertise in interviewing, usability testing, survey design, and other research methods, from recruiting and planning through analyzing data and sharing insights to influence decision-making and product development.
Job Responsibilities
Planning and Forecasting
Collaborate with designers, product managers, engineers, and UX team to scope studies, build team empathy, and communicate findings. Outputs may include personas and user journeys.
Identify research needs by working closely with stakeholders, product management, and UX/UI design teams.
Define research objectives and create comprehensive research plans, selecting the most appropriate research methods and participant pools, combining or creating new research techniques as needed.
Apply a thorough understanding and deep knowledge of a wide range of research methods to develop a test strategy and plan, define type/category/scope, execute test cases, and analyze results.
Prepare, conduct, and validate working hypotheses with customers through usability research of wireframes, clickable prototypes, and published products, and participate in design critique.
Own the entire research process from start to finish including defining, recruiting, scheduling, moderating, synthesizing, reporting, and presenting reports.
Collecting and Analyzing
Lead, coordinate, and conduct user research studies of various methods, including moderated and unmoderated interviews, usability studies, and surveys.
Create research assets to support studies, e.g., screeners, question plans, facilitator guides, and interview protocols.
Make recommendations about the most suitable study design and participant pool based on study goals, combining research techniques, or creating innovative approaches as needed.
Analyze and synthesize qualitative and quantitative data from user research studies to drive decision-making for product teams and senior leadership.
Apply appropriate statistical methods when analyzing and reporting quantitative data.
Sharing and Advocating
Advocate for user-centered design practices and the importance of usability within the development groups and across the organization.
Create presentations and reports to communicate findings and recommendations to project teams and senior leadership.
Use storytelling to deliver persuasive and compelling research insights.
Prioritize recommendations and follow through to ensure they are implemented.
Research Leadership
Mentor and teach product and UX colleagues how to conduct effective research and empower designers to perform their own research through coaching.
Create and communicate resources, tools, and best practices to advance our UX research program.
Engage in thought leadership by continuously developing new skills, participating in conferences, and other professional development activities.
Qualifications
Skills and Competencies
Strong ability to envision and articulate the program experience
Strong ability to articulate study and UX research methodologies to stakeholders and senior leadership
Deep understanding of research methods and their application to business objectives for collecting valuable insights.
Exceptional communication skills with a special focus on creative ways to tell the story of research projects in a memorable, engaging style; must be comfortable presenting work to senior management
Expert attention to detail, logic, and analytic skills
Ability to organize time effectively, determine priorities, and advance multiple projects with competing deadlines
Nice to Have
Demonstrated understanding of UI complexities such as cross-browser requirements and user-centered design heuristics
Experience working with Agile development teams and with other development methodologies
Education and Experience
Bachelor’s Degree in Design, Human Computer Interaction (HCI), Psychology, Anthropology, Cognitive Science, Human Factors, Information Design, Web Design, or related field, or comparable experience in the industry. An equivalent combination of education and experience will be considered in lieu of a degree.
5-7+ years of experience in UX Research for product and design teams
Broad experience designing both qualitative and quantitative research studies, analyzing results, and creating reports with actionable product and design insights
Experience working with Product Management, Design, and Engineering leads
Experience with the analysis of product usage patterns
Proficiency with MS Office
Experience with analytical tools and techniques to investigate data trends, issues, and to draw conclusions with data
Nice to Have
Working knowledge of accessibility and accommodation requirements related to User Interface development
Physical Requirements
- Might be in a stationary position for a considerable time (sitting and/or standing)
- Constantly operate a computer
- Must be able to collaborate with colleagues via face to face, conference calls, and online meetings
APPLY HERE
by Ronald Barron | Dec 3, 2024 | Uncategorized
About the Role
Title: Document Control Quality Analyst – 1st Shift
Location: Remote United States
Job Description:
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
1st Shift, Monday – Friday, 8:00am – 5:00pm
At GXO Logistics, our employees take pride in their work and show dedication to their job. Your strong work ethic and attention to the small details will ensure our operations continue to run smoothly. As the Quality Analyst supporting document control, you will support the company quality program in accordance with applicable management standards, coupled with customer and organizational requirements.
This role is open to candidates based remotely anywhere in the US.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
- Coordinate the development and revision process of Standard Work Instructions (SWIs), forms and other controlled documents across all functions of our business
- Facilitate the development, updates, and edits to controlled documents; coordinate approval requirements with internal customers
- Serve as a local system administrator for the Document Control System
- Manage distribution and monitor workflow of controlled documents; maintain document database on obsolete, revised, and distributed SWIs
- Issue status reports and conduct ad-hoc performance analysis
- Define quality and operating requirements
- Ensure that new strategies and process implementations meet or exceed customer expectations
- Contribute to a safe work environment for all employees
- Perform root cause analysis of quality issues
What you need to succeed at GXO:
At a minimum, you’ll need:
- Bachelor’s degree in a related field or equivalent related work or military experience
- 1 year of experience in quality control
- Experience with multiple modes of transportation, including DDS, Truckload, Intermodal and Air
It’d be great if you also have:
- Availability to travel up to 10% of the time
- Excellent communication and interpersonal skills
APPLY HERE
by Ronald Barron | Dec 3, 2024 | Uncategorized
About the Role
Title: Principal Data Management (Records Retention/Information Retention)
Location: Riverwoods United States
Job Description:
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You’ll Do
Designs, develops, implements, and sustains a long-term enterprise data management and governance program incorporating industry frameworks, templates, and expert organizations. Accountable for the design, development and implementation of data quality, data stewardship, metadata management, and sensitive data management applications. Builds productive working relationships with the federated data governance groups within the company providing tools, capabilities, and frameworks to evolve the maturity of those federated groups. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
- Partner with internal stakeholders, including business and technology teams, to execute Information/Records retention schedules and disposal requirements
- Build sustainable processes to ensure disposal requirements are being met across the company.
- Leads the design, development, implementation and evolution of a long-term enterprise data management and governance program
- Builds productive working relationships with the federated data governance groups within the company providing tools, capabilities, and frameworks to evolve the maturity of those federated groups
- Partners with external vendors and industry experts to evolve the data management and governance program using industry frameworks, templates, and expert organizations
Qualifications You’ll Need
The Basics
- Bachelors degree in Business Administration and Management, Finance, or related
- 6+ years of experience in IT work experience, Data Analysis, Metadata Management, Data Quality, or related
Physical And Cognitive Requirements
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Ability to transport physical objects up to 10 pounds (5 kg).
- Primarily performed indoors in an office setting.
- Ability to communicate verbally.; Ability to communicate in written form.
Bonus Points If You Have
- 8+ years of experience in IT work experience, Data Analysis, Metadata Management, Data Quality, or related
- Database and technology experience in data management responsibilities, including data classification, retention and disposal, metadata management.
APPLY HERE
by Ronald Barron | Dec 2, 2024 | Uncategorized
About the Role
Digital Experience Lead
United States
Job Description
Digital Experience Lead
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths.
What you’ll do…
We are looking for a self-motivated, independent creative thinker to drive user engagement across two new training and enablement platforms, Ford University and Lincoln University. You will work on a small team to drive big change in an established industry/space where there is an inherent apprehension to change.
- Campaign Creation & Implementation: Designing and executing marketing and advertising campaigns to encourage dealership employees to maximize integration of platform features and content into daily workflows. This will involve a mix of digital channels and creative content creation.
- Cross-Functional Collaboration: Working closely with various business units within Ford and Lincoln to align campaigns with their objectives and leverage existing platform solutions. This requires strong interpersonal and communication skills.
- Performance Analysis & Reporting: Tracking campaign results, analyzing data (using tools like Tableau), and providing key performance indicators (KPI’s) to leadership to demonstrate impact and inform future improvements.
- Communication & Stakeholder Management: Keeping all stakeholders (dealership employees, internal teams, etc.) informed through clear and effective communication about the platform, new features, and campaign updates.
- Project Management: The ability to manage multiple projects at one time. Ensure milestone and deliverables are met on time by designated responsible individuals.
You’ll have…
- High school diploma
- 3+ years of experience in executing/administering user experience campaigns on digital platforms
- 1+ years of experience using Adobe Suite, (Adobe Photoshop, Adobe Premier, Basic Video Editing Skills) JavaScript, Tableau / Data Analytics
- 1+ years of experience using digital image and video formats
Even better, you may have…
- Bachelor’s degree in advertising & marketing preferred
- Familiarity with platforms like Mindtickle
- Familiarity with Smartsheet
APPLY HERE
by Ronald Barron | Dec 2, 2024 | Uncategorized
About the Role
Title: Lifecycle Specialist for Apps (Remote)
Location: Remote
Workplace: Remote
Job Description:
ABOUT US
At Leadtech, we’ve been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. With a diverse team of over 700 members from 23+ nationalities, we’re united by a passion for creativity and collaboration.
We specialize in delivering user-centric experiences across web and mobile platforms, where people can connect with our products like never before.
We’re proud of our global reach and committed to fostering an inclusive workplace where every individual contributes to our shared vision of bringing cutting-edge projects to life.
ABOUT THE ROLE
Due to continuous growth, our Paid Marketing Team is excited to welcome a motivated Lifecycle Specialist to help us align marketing strategies with business goals to drive organizational success.
As a Lifecycle, you’ll play a vital role in designing and executing mobile application push notification strategies and be responsible for automate customer journeys. Working closely with Email Marketing team, you’ll have the opportunity to make a meaningful impact on both our products and processes.
If you’re passionate about solving complex problems, collaborating across departments, and driving results, this role is perfect for you!
Requirements
YOUR MISSION
As a Lifecycle Specialist at Leadtech, you will:
- Design and execute mobile application push notification strategies and campaigns that increase customers engagement, satisfaction and revenue.
- Automate customer journeys.
- Monitor and analyze campaign performance to optimize results and ROI.
- Weekly and monthly reporting of channel performance.
- Collaborate with cross-functional teams, including product, design, and analytics, to develop and execute integrated marketing campaigns.
- Create and manage customer segmentation and targeting strategies to optimize the customer journey.
- Build and maintain a deep understanding of customer behavior, preferences, and needs to inform marketing strategy.
- Keep up to date on the industry with new features, technology and AI.
- Develop and maintain a testing and experimentation framework to continuously improve campaign performance and customer experience.
WHAT WILL MAKE YOU STAND OUT FROM THE CROWD
We’re looking for someone with a balance of hard and soft skills who can thrive in a dynamic, cross-functional environment. Here’s what we’d love to see:
- 3+ years of Lifecycle (Mobile app push notifications) marketing experience (iOS and Android).
- Strong analytical skills and data driven mindset with proven ability to make decisions based on data.
- Experience in mobile app push notifications campaign management.
- Experience using Mobile push notification tools such as OneSignal, Firebase.
- Strong understanding of customer behavior and segmentation.
- Excellent communication and collaboration skills.
- Proven knowledge of data analysis tools (Amplitude, BI tools).
- Experience with A/B testing and experimentation.
- Strong strategic skills focused on mobile customer journey.
- Keeping up to date on current lifecycle marketing trends and standard processes.
- Proficient in Excel.
APPLY HERE
