by Ronald Barron | Dec 5, 2024 | Uncategorized
About the Role
Implementation Consultant (MST/PST Preferred)
Remote
- Implementations
- Full time
- United States
- Overview
- Application
Description
Please note: This position is only open to candidates currently residing in the United States. While this role is primarily remote, there may be occasional opportunities to support our strategic accounts on-site.
Are you passionate about empowering businesses and driving innovation in the automotive industry?
At AutoLeap, we’re not just selling software; we’re transforming the way shop owners operate. As an Implementation Consultant, you’ll play a crucial role in helping our customers successfully adopt and utilize our platform.
Why AutoLeap?
AutoLeap stands as the undisputed leader in shop management SaaS for the auto repair industry. Our cutting-edge cloud-based software empowers shop owners to streamline operations, enhance productivity, and drive profitability. In 2023, we secured a $30 million Series B funding round led by Bain Capital, Threshold Ventures, and Advanced Venture Partners (AVP), propelling us toward growth and innovation. Our unwavering mission is to revolutionize the auto repair industry and equip shop owners with the tools to build enduring, thriving businesses. You can see how we’re doing by some of our most recent awards:
Certified Great Place to Work since 2021
Fortune’s 2024 Best Workplaces in Technology (Small & Medium Businesses)
Numerous G2 Awards (some include: Momentum Leader, Best Relationship, Leader)
One of the Best SMB Companies in North America by SMB Tech 50
In this role, you’ll:
- Empower Customers: Train shop owners and their teams on how to effectively use AutoLeap.
- Manage Relationships: Build strong relationships with customers and own their implementation outcomes.
- Become an Expert: Develop a deep understanding of the automotive industry and become a trusted advisor to your customers.
- Provide On-Site Support (as needed): Offer in-person support and training to strategic accounts (ability to travel).
- Provide Feedback: Champion your customers internally by sharing their feedback with our Product team.
- Collaborate: Work closely with your peers to continuously improve our processes and operations.
Requirements
What we’re looking for:
- Technical Expertise: 1-2 years of experience in software implementations or project management.
- Customer Focus: Passion for helping others succeed and a dedication to customer satisfaction.
- Proven Success: A strong track record of achievement in previous roles.
- Unique Talents: Bring your own unique skills and perspectives to the team.
APPLY HERE
by Ronald Barron | Dec 4, 2024 | Uncategorized
About the Role
Title: Senior Web & Marketing Graphic Designer
Location: North America – Remote
Job Description:
About Invisible
Invisible is the operations innovation company transforming how companies are built and run.
We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.
Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.
About The Role
As a Senior Web & Marketing Graphic Designer at Invisible, you will take ownership of impactful design projects that define our brand’s presence and drive customer engagement. You’ll be a key contributor to the design strategy for marketing and communication efforts, creating compelling visuals for our digital platforms. Partnering closely with the VP of Brand & Communications and other key leaders, you will help establish design standards and play a significant role in shaping the future of Invisible’s brand.
Key Responsibilities
Solution Delivery
- Design Creation: Develop high-quality design solutions for marketing materials, pitch decks, and web pages, ensuring alignment with business objectives and client needs.
- Cross-Functional Collaboration: Partner with marketers, content creators, developers, and other stakeholders to deliver cohesive and impactful design solutions.
- Project Management: Assist in defining project scope, setting timelines, and managing resources to ensure timely and successful project delivery.
- Design Standards: Make informed design decisions regarding typography, color, and imagery, maintaining alignment with web design best practices and a consistent brand look and feel.
Pre-sales Support
- Sales Collaboration: Partner with Sales and Customer Success teams to create impactful presentations and proposals for potential clients and growth opportunities within existing accounts.
- Value Communication: Articulate the value of design solutions and address technical queries during the sales process.
Brand Stewardship
- Brand Identity Management: Maintain Invisible’s visual identity by managing brand documentation and ensuring adherence to brand guidelines across all marketing channels.
- Collaboration with Leadership: Work closely with the VP of Brand & Communications to refine and expand brand guidelines.
Team Collaboration and Growth
- Knowledge Sharing: Collaborate with marketing and technical teams, sharing best practices and design insights.
- Product Design Alignment: Coordinate with the product design team to ensure consistency between marketing/communications design and product design.
- Mentorship: Provide guidance to junior designers, fostering their growth and development.
Qualifications
- Experience:
- Minimum of 8 years in graphic and UI/UX design, specifically within marketing and communications, focusing on high-impact design projects that align with strategic business goals.
- Some team collaboration experience, including mentoring or guiding peers
- Project Management:
- Demonstrated ability to assist in defining project scope, setting timelines, managing resources, and delivering projects with attention to detail and quality.
- Technical Skills:
- Figma: Advanced proficiency.
- Webflow: Experience preferred.
- CSS & HTML: Strong knowledge for implementing interactive web elements.
- Design Systems: Experience in creating and maintaining design systems to ensure visual consistency
- Design Expertise:
- Proven ability to design sophisticated collateral, pitch decks, and web pages.
- Video production experience
- Tools & Systems:
- Proficiency with ticketing systems like Jira or ClickUp for managing design tasks; familiarity with Asana, Trello, or similar tools.
- Soft Skills:
- Communication: Strong ability to articulate design concepts to stakeholders.
- Creativity & Innovation: A creative and analytical approach to design challenges with attention to detail.
- Leadership: Capacity to mentor junior designers and foster a collaborative, innovative environment
APPLY HERE
by Ronald Barron | Dec 4, 2024 | Uncategorized
About the Role
Cybersecurity Systems Engineer Top Secret
REMOTE
Full time
job requisition id R7185
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
SUMMARY
The Cybersecurity Systems Engineer III provides an expert level of functional knowledge to the project and team leadership in a specialized field such as business, engineering, IT Governance and knowledge management. Applicable functional areas include systems engineering, business process, quality assurance, organizational planning, configuration and data information systems, major enterprise-wide technology deployments, or strategic enterprise infrastructure redesign. This position will report to a specific DoD base 2-3 days per month.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
TS/SCI clearance is Required
Require an IAM III certification.
KEY DUTIES AND RESPONSIBILITIES
- Essential Duties and responsibilities include the following. Other duties may be assigned.
- Implements, manages, and maintains current/future Cybersecurity standards, best practices.
- Monitors and implements Cloud Computing Cybersecurity Plan for Operations (C3PO) practices e.g., receive, review, and coordination of intercepts, hardware reuse, and independent security assessments.
- Support Joint & Co-Use Cybersecurity activities and information requests.
- Supports the sponsorship of new services and facilities as needed.
- Facilitates Assessment & Authorization (A&A) activities with Risk Management Executive (RME) and IC for UNCLASSIFIED, SECRET and TS/SCI.
- Provide engagement with external and internal resources to review, support, and monitor Incident.
- Reporting/Tracking/Post-Mortem, Coordination of Penetration Testing/Red Team Engagements/Tabletop Exercises.
- Provide prioritization of efforts through threat informed intelligence and reporting.
- Direct engagement with CYBERCOM, DISA J34, Department of Defense Information Networks-Joint Forces Head.
- Quarters (DODIN-JFHQ), Cyber Security Service Provider (CSSP), and C2.
- Enforce the design and implementation of trusted relations among external systems and architectures.
- Supports Combatant Command and 4th Estate unique security inquiries and provide recommendations for tailored processes.
- Helps facilitate and prioritize interactions between CSPs and Government entities to prioritize the review of authorization packages.
- Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
- Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
EDUCATION AND EXPERIENCE
Bachelor’s or Master’s degree and a minimum of five (5) years of relevant experience in a technical discipline or twelve (12) years of recent relevant experience.
JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES
- Business process improvement/reengineering experience.
- Experience with industry methods for process improvement, organizational design, or performance optimization.
- Strong project management, solutions development.
- Excellent organization and time management skills with ability to handle multiple priorities.
- Exceptional analytical and problem-solving skills with ability to assess business requirements.
- High level of proficiency in briefing managers and communicating recommendations regarding status of project.
- Excellent verbal and written communications skills.
- Superior customer service and relationship management skills.
- Ability to effectively interact with management and staff at all levels within a multi-level organization.
- Ability to proactively identify problems and effectively respond.
- Demonstrated integrity and professionalism.
- Excellent computer skills with advanced proficiency in Microsoft Office programs.
- Proven ability to perform under pressure and to adjust plans to meet changing needs and requirements.
- Broad conceptual judgment, initiative and ability to deal with complex issues.
- Ability to effectively work both individually and in a team environment.
APPLY HERE
by Ronald Barron | Dec 4, 2024 | Uncategorized
About the Role
Title: Staff Backend Engineer, Grafana Enterprise Datasources (Remote, US EST)
Location: United States (Remote)
Job Description:
This is a remote position. We are looking for candidates in the United States Eastern time zones.
As a Staff Software Engineer in the Enterprise Data Sources squad, you will take a leading role in developing and enhancing a diverse portfolio of enterprise plugins that retrieve the data powering Grafana dashboards used by teams worldwide.
Our team focuses on building new enterprise-grade data source plugins, continuously improving existing ones, and ensuring seamless customer experiences. A key aspect of this role is guaranteeing the smooth operation and reliability of our plugins in the Grafana Cloud, helping us deliver on our commitment to world-class observability tools.
Collaboration is at the heart of what we do. You’ll have the opportunity to work across the Data Sources team and partner with other squads within the Grafana division to drive innovation and solve complex engineering challenges. As we continue on a growth trajectory, we are constantly evolving our ways of working to ensure they are scalable, inclusive, and adaptable to the needs of our team and users.
Some data source plugins we own:
- AppDynamics, Adobe Analytics, Azure DevOps, BigQuery, Catchpoint, DataBricks, DataDog, DynaTrace, Gitlab, HoneyComb, Jira, Looker, MongoDB, Netlify, New Relic, Oracle, SalesForce, SAP, ServiceNow, SnowFlake, Splunk, SQLyze/ODBC, Sumologic and Wavefront.
A typical “day in the life” could include:
- Building enterprise Grafana plugins to integrate third party services or databases into Grafana
- Innovating our plugin system to allow for enhanced capabilities
- Supporting the operations and reliability of our plugins in Grafana Cloud
- Coming up with suggestions for process improvements
- Providing technical support in customer escalations
- Working closely with the rest of the Grafana Division
What we are looking for:
- You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind and respectful. We value autonomy and enabling decisions over committees and red tape. We are a distributed team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own, and ship working code is crucial.
- You have solid professional experience as a Backend Engineer with strong expertise in Go and backend services.
- Some experience with frontend technologies is valued, as it helps bridge the gap between backend systems and user-facing features.
- You have strong coding skills and operational experience; you were responsible for operating the software you have built.
- You have experience participating in on-call rotations to support software in production, ensuring reliability and responding to incidents as needed.
- You have a good understanding of a software development process that takes a user-centered approach.
- You easily build an understanding of the users’ context and goals which will help you build the right solution that brings the biggest value to them.
- You know how to transform ideas into working code – you are able to design a solution, get feedback, and deliver large projects.
- You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward.
- You are able to communicate the design decisions clearly in written and spoken English.
- You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and care deeply about their workflows.
- You have an active interest in the three observability pillars and how they come together to build a powerful workflow
You have experience in some or all of the following:
- Backend technologies: Strong expertise in Go and familiarity with other backend languages is valued.
- Containerization and orchestration: Docker, Kubernetes.
- CI/CD and DevOps: Knowledge of building pipelines, automated testing, and deployment strategies.
- Monitoring and observability: Familiarity with tools like Grafana, Prometheus, or other observability platforms.
- Frontend technologies (nice to have): TypeScript, React, Redux, and RxJS.
APPLY HERE
by Ronald Barron | Dec 4, 2024 | Uncategorized
About the Role
Title: Senior Engineer, Quality Assurance
Location: Worldwide – Remote
Job Description:
About Invisible
Invisible is the operations innovation company transforming how companies are built and run.
We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.
Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.
About The Role
As Senior Engineer, Quality Assurance at Invisible, you will play a crucial role in ensuring the quality and performance of our core product and infrastructure, enabling our platform to function seamlessly for clients worldwide. Reporting to the Engineering Manager – Quality, you will collaborate closely with engineering and product teams, working cross-functionally to drive quality standards across our systems. In this position, you will not only maintain our high standards but will also have the opportunity to shape our QA processes, mentor junior QA team members, and champion best practices throughout the organization. This role offers exciting potential for impact and career growth as Invisible continues to expand.
What You’ll Do
- Own the end-to-end quality assurance processes, ensuring each release meets our standards for quality and stability.
- Design, develop, and maintain comprehensive test plans, test cases, and testing frameworks for both manual and automated testing.
- Execute complex manual testing scenarios and develop automation scripts where feasible to improve efficiency and consistency.
- Proactively identify, log, and track bugs and issues using Jira and observability tools, ensuring prompt and effective resolution.
- Collaborate closely with engineering and product teams, offering input on product requirements and feature designs to enhance testability and reliability.
- Mentor and guide other QA engineers and analysts, helping them improve their technical skills and understanding of quality assurance best practices.
- Evaluate and implement new tools, frameworks, and testing methodologies to keep our QA practices up-to-date and aligned with industry standards.
- Participate actively in daily stand-ups and sprint planning, representing the QA perspective to ensure comprehensive coverage and address risks early in the process.
- Work across the technology organization to enforce best practices, manage releases, and increase product quality.
What We Need
- 5+ years of experience in software and quality assurance, with a demonstrated track record in manual and automated testing within complex, high-traffic systems.
- Proficiency in project management tools like Jira and familiarity with Agile methodologies.
- Strong understanding and experience with Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies.
- Excellent oral and written communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders.
- Expertise in both manual and automated test frameworks, and experience with automation tools like Selenium, Cypress, or similar.
- A quality-driven mindset with a passion for improving processes, preventing defects, and enhancing overall system reliability.
- Deep understanding of cloud deployments, release management, environment management, and proven experience optimizing production deployments.
- Experience developing and testing with these technologies is a plus:
- Frontend using React
- Backend using Python Web Frameworks (Flask, Django, FastAPI, etc.)
- Data Management Systems (PostgreSQL, Elasticsearch, Cassandra, Kafka, etc.)
- Cloud Deployment using Kubernetes (with observability)
APPLY HERE
