by Ronald Barron | Jan 27, 2025 | Uncategorized
About the Role
Title: Software Engineer-Lumicera
Type : Remote
Location: United States
Job Description:
Company
Lumicera
About Us
Lumicera – Lumicera Health Services Powered by Navitus – Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity.
Pay Range
USD $98,384.00 – USD $122,980.00 /Yr.
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am-5pm, CST
Remote Work Notification
ATTENTION: We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Overview
Lumicera Health Services is seeking a Software Engineer to join our team!
The Software Engineer position ensures efforts are in alignment with the Information Technology team, to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions, and services to simplify people’s lives. They will serve in a more seasoned capacity, within the team and will collaborate with the business teams to prototype new technologies and recommend solutions. This role will be involved with research, design, development, testing and documentation of projects. They will be encouraged to continually look for creative ways to stretch the boundaries and challenge the norms.
This position will take an open-minded approach to technology and embrace the culture of Innovation at Navitus. As a Software Engineer, having a creative vision & continually thinking of the many ways a problem can be solved, is a must.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team? • Provide superior customer service utilizing a high-touch, customer centric approach focused on collaboration and communication. • Define, develop, and document software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. • Design, develop, document, and implement new applications and application enhancements according to business and technical requirements. • Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. • Design, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging. • Administer critical analysis of test results and deliver solutions to problem areas. • Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues. • Code reviews and mentoring of less experienced development staff on an as needed basis to ensure conformity to company standard practices. • C#, JavaScript, Typescript, Unix/Linux shell scripting, CSS, HTML, Visual Studio, and other languages, frameworks, libraries, or technologies as required for the optimal solution.• Other duties as assigned
Qualifications
What our team expects from you? • College degree (2- or 4-year program) required, typically in the field of computer science, information systems or software engineering. • Must have 6+ years of professional development experience in the following:(React, Typescript, C# and .NET platform, Cloud Development, Visual Studio/Team Foundation Studio)• Excellent understanding of coding methods and best practices including object-oriented programming. • Extensive knowledge of source control tools such as TFS and GitHub. • Proven experience collaborating with business teams to analyze business requirements and develop technical specifications. • Demonstrated paired programming and Agile Scrum. • Ability to interview end-users for insight on functionality, interface, problems, and/or usability issues. • Documented experience developing test cases and test plans. • Demonstrated understanding of Software Development Life Cycle. • Healthcare industry practices and HIPAA knowledge would be a plus. • Knowledge of applicable data privacy practices and laws.• Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus? • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% – No vesting requirement • Adoption Assistance Program • Flexible Spending Account
APPLY HERE
by Ronald Barron | Jan 27, 2025 | Uncategorized
About the Role
Title: Senior Manager, Software Engineer (REMOTE)
Type : Remote
Location: United States
Job Description:
Open to remote work except in South Dakota, Vermont and West Virginia.
The annual base salary for this position ranges from $138,400.00 in our lowest geographic market to $327,200.00 in our highest geographic market. Actual salary will vary based on a candidate’s location, qualifications, skills and experience.
Information about benefits can be found here.
Senior Engineering Manager – Consumer Order Management
WHO YOU’LL WORK WITH
As a key member of the Consumer Order Management team within GaME (Geographies and Marketplace Experiences), the Senior Engineering Manager will be part of a multi-disciplinary team that includes business stakeholders, architects, engineers, product managers and program managers who together envision and deliver innovative, highly scalable, backend solutions that enable Nike’s iconic products and services to reach millions of consumers worldwide. This role reports to the Director of Consumer Order Management.
WHO WE ARE LOOKING FOR
The Senior Engineering Manager is a foundational part of our Consumer Order Management team and is critical to delivering the next generation of enterprise scale Consumer Order Management solutions. The ideal candidate is a demonstrated technical leader who is a strong advocate for both engineering best practices and the adoption of new technologies which can help us move faster on our journey. This role must be able to expertly balance diving deep into architecture to provide an informed opinion on benefits/trade-offs of different design choices, increasing the technical aptitude of the team through coaching and innovation, and cultivating positive relationships across Business, Product, Architecture, and Engineering.
Experience & Skills:
- A minimum of 7+ years’ professional experience as an individual contributor designing, developing and testing custom software solutions using common languages (i.e. Java, Node.js, Python), cloud platforms, runtimes, and developer toolsets across broad technology stacks.
- 4+ years in a management or leadership role building and leading effective, innovative teams in complex transformations with a strong customer success mindset.
- Experience with microservices architecture and Cloud Native technologies (AWS preferred) tackling challenges around clustering, end-to-end service design, resiliency, streaming, high availability / disaster recovery (HA/DR) and complex distributed systems.
- Foundational knowledge of architectural design patterns paired with fluency in the application of open-source technologies and the impact of standardized platforms.
- Comfortable working with globally distributed and diverse teams.
- A constant learner and innovator who thinks long-term and holistically, while taking ownership of ambiguous problems to drive results with a strong emphasis on the productivity of the team.
- Experience in e-commerce or supply chain technology.
Education:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems.
WHAT YOU’LL WORK ON
With teammates around the globe, you’ll be joining a global organization working to solve engineering problems at scale. Focus area is the Consumer Order Management domain, where you will weave together the processes, people, systems and partners needed to deliver a premium post-purchase consumer experience. You will serve as part of a cross-functional leadership team supporting the growth of highly skilled, diverse engineering teams that unlock seamless omni-channel experiences through the design and development of secure, resilient and architecturally sound backend services on the Nike cloud platform.
- Lead, mentor and manage multiple engineering squads to deliver software solutions aligned to multi-year platform roadmaps, Global Technology standards, and modern industry trends.
- Define and lead the technical strategy, roadmap, and engineering implementation of efficient, reusable, secure, and resilient technology solutions to replace existing software in direct support of Nike’s multi-year simplification and modernization journey.
- Support the delivery of complex and demanding business and technology processes including those involving significant business impact or risk and the integration of multiple emerging technologies.
- Model clarity and accountability as a leader of Nike. Set high standards for engineering excellence and utilize exceptional communication and relationship building skills to achieve consensus and influence decisions across all levels.
- As a people manager, set clear performance expectations, coach engineers to continuously elevate their skills and grow their careers, provide regular feedback, and conduct performance reviews in support of ongoing growth and development.
- Stay current with industry trends and serve as an evangelist for emerging ideas and innovations in supply chain by promoting a culture of knowledge sharing, growing Communities of Practices (COPs) for specialized technical areas, and ensuring team members contribute to these efforts.
- Must be able to travel to WHQ one-time per month or as required for the position.
APPLY HERE
by Ronald Barron | Jan 27, 2025 | Uncategorized
About the Role
Senior Success Operations Coordinator
United States
Customer Success – Implementation Services
EE Full-Time
Remote
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ team members across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our team members wherever they call home.
YouTube Channel – https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post – https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases
Job Overview:
We are seeking a highly skilled Sr. Success Operations Coordinator to join our Customer Success team. The Sr. Success Operations Coordinator will play a pivotal role in optimizing operational processes, driving efficiency, and supporting the overall success of our customer base. This position is ideal for a results-oriented individual with expertise in project management, process improvement, data analysis, cross-functional collaboration and AI forward mindset. Ensuring that the customer success team can deliver a high-quality experience to clients.
Who You Are:
This position works closely with the Manager of Success Operations to coordinate leadership objectives for our growing Success Team. The Sr. Success Operations Coordinator will primarily be responsible for implementing, maintaining, and managing the various automations, integrations, and other technological requirements necessary for our Success Team to handle all inbound Success Requests. This includes, but is not limited to, tools like HighLevel, FreshDesk, FreshCaller, FreshChat, Freshbot, ClickUp, Zoom, and Zapier, Tableau, Mongo,Pendo,zapier,AI,.
As an assistant in change management, and utilizing Agile Project Management methodologies, the Coordinator will help drive these projects to completion on time, with flawless execution and minimal disruption. Additionally, this position is responsible for documenting technological processes by maintaining field definition workbooks and internal technical manuals. Optimizing systems and ongoing monitoring on systems. Actively seeking scalable solutions for our current and future operations. Focused on leveraging AI in our functions.
What You’ll Do:
-
- Works closely with the Manager of Success Operations to implement organizational strategies and goals related to technology, processes, and change management.
- Assists the Manager of Success Operations in helping team leaders, managers, and department heads identify departmental needs and set goals.
- Collaborates across multiple departments to help achieve organizational goals and objectives in a timely manner.
- Deep understanding of customer lifecycle, retention strategies, and client relationship management.
- Ability to design and implement scalable systems and workflows that improve operational efficiency and customer experience.
- Proficiency in analyzing data and generating actionable insights (often using tools like Excel,HighLevel,Tableau,Pendo, etc.)
- Experience with CRM tools and platforms.
- Ability to lead, coach, and mentor a team, ensuring they are motivated and performing at their best.
- Strategic thinking, ability to develop and execute long-term plans that align with the overall company goals and objectives.
- Experience working with senior leadership to present insights and align on key initiatives.
- Responsible for assisting with the implementation and change management processes of assigned projects, ensuring all stakeholders are consulted, informed, and equipped as changes occur.
- Oversees Success Ops Coordinators to ensure they adhere to the documentation of Customer Success procedures, processes, and internal training materials.
- When necessary, works with Billing, Customer Care, Marketing, and other related teams to train and guide them on best practices for using the current success systems and associated processes.
- Executes on internal systems migrations, transition planning and implementations.
- Monitoring, reporting and driving forward current and future tech stacks and systems.
- Helps research, clean, and organize data and analytics, collaborating with Development and Data Analysts to create required reporting and analytics.
- Assists in editing and optimizing reports (e.g., Pendo, HighLevel) and automations (e.g., Zapier, FreshDesk, HighLevel) to meet the evolving needs of the company.
- Reports to the Manager of Success Operations on performance, optimizations, and upcoming initiatives.
- Demonstrates technical acumen to execute plans and convert them into workable solutions.
- Communicates a passion for customer success with a team player attitude.
- Manages AI system migrations, including the transition to new customer success platforms, AI tools, and automation systems.
- Coordinates data migration projects, ensuring the integrity, accuracy, and completeness of customer data as it moves between systems (CRM, customer success platforms, AI tools, etc.).
- Manages the implementation of AI-based systems within the Customer Success function, ensuring seamless integration with existing platforms (e.g., CRM, support tools, data management systems).
- Oversees AI tool selection, deployment, and configuration based on team needs and business objectives, ensuring alignment with customer success goals.
- ••Collaborates across all facets of the Success Organization to ensure all AI-related tools are integrated and continuously optimized to provide optimal results.
What You’ll Bring:
-
- Associate’s degree or equivalent work experience, with a minimum of two years in software project management, operations, consulting, or technical support.
- At least four years of experience in an Operations role within the SaaS, Marketing, or SMB space.
- Knowledge of internal systems, such as HighLevel App, ClickUp, Zapier, Freshworks Suite, Zoom, etc.
- Ability to produce high-quality documents and SOPs that provide insight into the change management procedures for all company departments involved.
- Strong understanding and proficiency in software solutions and professional service offerings.
- Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts and data to various audiences.
- Ability to handle ambiguity in a dynamic and fast-paced collaborative work environment.
- Prior experience utilizing various software integrations (e.g., Zapier, Freshworks, ClickUp, HighLevel, etc.).
- Experience with Excel and/or Google Sheets at an advanced level.
- Strong interpersonal communication skills.
- Ability to collect, report, and assess data from various sources.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic to advanced understanding of CSS, HTML, and/or API is not required but is a major plus for applicants.
- Strong analytical skills, with demonstrated ability to use data and AI to generate actionable business insights.
- Experienced with AI-driven customer success tools and platforms, such as AI-based CRMs, chatbots, and automated customer engagement solutions.
- Proven experience with data analysis and reporting tools (e.g., Tableau, Power BI, SQL) to leverage customer data for insights.
APPLY HERE
by Ronald Barron | Jan 27, 2025 | Uncategorized
About the Role
Director Pharmacy Network Compliance – Remote
locations
Home
time type
Full time
job requisition id
R-13346
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Director Pharmacy Network Compliance – Remote
Job Description
The Director Pharmacy Network Compliance will lead the creation of a strategic roadmap for the pharmacy network compliance function and work with key internal stakeholders across the enterprise to coordinate operational support. This position will be accountable for the intake, implementation and management of projects, system development and enhancements and/or training and turnover to the applicable operational area while driving aggressive change programs and effective partnerships across the business.
Responsibilities
- Develop and lead the implementation of Pharmacy Network Compliance initiatives in alignment with Prime’s goals and strategic imperatives; may develop key performance indicators and metrics to inform and support business decisions
- Drive operational and process improvements within Network Management and in partnership with key internal business leaders to ensure projects are completed and turned over to operational teams to facilitate ongoing management and benefit realization
- Develop and manage department budgets, staff goals and objectives, project plans and resource allocations; responsible for cost management, including staff time tracking, productivity standards and expense management
- Ensure client and regulatory requirements are incorporated into shared operating procedures; develop standardized processes that use work standardization and on-line tools so that efficiency and scalability are achieved; define and achieve operational and service metrics (e.g., quality, time and cost metrics)
- Direct and oversee processes, procedures and related reporting to ensure regulatory requirements and applicable accreditation/certification standards are met; ensure that action plans are in place to prevent repeat internal or external audit findings as applicable
- Provide leadership and/or support for business analysis, system enhancements, business deliverables, and project management services in support of designated operational areas; may also drive the development and maintenance of standard operating procedures and desktop procedures
- Manage department budget, staffing, performance and development, and consistently demonstrate Prime’s leadership expectations during interactions with direct reports, cross functional and external stakeholders
- Other duties as assigned
Education & Experience
- Bachelor’s degree in Business, IT, Project Management, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
- 8 years of work experience in Healthcare, PBM, Operations, Regulatory Compliance Business Analysis and/or Project Management
- 5 years of leadership/people management experience
- Must be eligible to work in the United States without need for work visa or residency sponsorship
Additional Qualifications
- Strong leadership skills with the ability to effectively select, develop, engage, coach, retain, leverage, and mobilize top talent
- Effective written and verbal communication skills
- Ability to think critically and anticipate the broad impact of decisions
- Ability to establish rapport and build relationships at all levels within an organization
- Superior negotiation and influencing skills
- Advanced ability with Microsoft Office applications
Preferred Qualifications
- MBA
- Previous experience developing and overseeing Business Analysis, Project Management, System Development, Training and/or Quality Programs
Physical Demands
- Ability to travel up to 10% of the time
- Constantly required to sit, use hands to handle or feel, talk and hear
- Frequently required to reach with hands and arms
- Occasionally required to stand, walk and stoop, kneel, and crouch
- Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
APPLY HERE
by Ronald Barron | Jan 27, 2025 | Uncategorized
About the Role
Digital Marketing Specialist
remote type
Remote
locations
Remote US
time type
Full time
job requisition id
R-7240
The Digital Marketing Specialist is involved in strategies, solutions, and execution to improve the usability, design, content, and conversion rates of online and eCommerce assets.
- Development and maintenance of websites or applications
- Develop front-end cutting-edge, fast-loading and standards-compliant web design including graphics, HTML CSS and JavaScript/jQuery
- Develop technical architecture of web portals including development of wireframes, dynamic menus, expandable areas of content, etc.
- Consult with market managers and business partners
- Build prototypes that utilize UX design patterns
- Research and apply new technologies and apply appropriately in web development projects
- Ensure websites and applications are 508 compliant, including those outsources to vendors
- Serve as the publisher of web portals, accountable for accurate content and language
- Gather information for needs assessments, and support the development of the business objectives and timelines for web projects
- Conduct various types of analyses including alternative business applications, cost-benefit, data feasibility, impact, technical and workflow/processes, and make recommendations for improvement
- Partner with marketing groups to determine business area process and negotiate business partner acceptance of process to ensure consistent and timely execution of marketing programs
- Act as key departmental contact on Corporate Task Forces. Monitor initiatives to identify potential problematic issues and offer alternative solutions. Keep marketing division staff aware of new/enhanced corporate initiatives
- Establish priorities for systems and process changes and enhancements. Identify and document business and system requirements
- Develop and implement appropriate user communications/campaign templates and plans, including documentation and training; maintain themes, styles, and images for e-mail campaign templates and landing pages
- Maintain internal web platform ongoing maintenance and development
Job Specifications
Typically has the following skills or abilities:
- Bachelor’s degree in New Media, Visual Communications, Design, Marketing, Business or related field or equivalent experience
- 4+ years professional experience in Digital Media production with some experience in Internet technologies, development, and support
- Experience with audio, video, and other multi-media formats
- Art Direction experience in both print and digital media
- Strong skills in Adobe Creative Suite products such as Premiere Pro, After Effects, Illustrator, and Photoshop
- Strong project leadership and strategic planning skills
- Ability to work with a high sense of urgency, handling multiple priorities, changing deadlines, and constant interruption
- Ability to multi-task effectively
- Experience working on and leading cross-department relationships to accomplish design projects
- Excellent presentation and conceptual skills
- Self-motivated, positive attitude, strong interpersonal and leadership skills
- Proven record of accountability
- Exposure to application interface and online advertisement design
- Broad knowledge of current design trends and techniques for web
- Understanding of Web site priorities, product development, audience needs, site traffic, and page views
- Regularly exercise discretion and independent judgment in the performance of job duties
Preferred Skills
- 5+ years Email marketing experience
- Familiarity with Salesforce Marketing Cloud, Eloqua, or similar ESPs
- Technical skills include HTML, CSS, amp scripting, SQL, or desire to enhance those skills
- Best practices for mobile-friendly email templates
- Knowledge of CAN-SPAM, email marketing industry policies, and best practices
- Attention to detail and problem-solving
- Excellent communications skills and willingness to collaborate
- Refined time management skills to manage multiple simultaneous projects
- Experience building complex customer journeys
- Mindset to proactively identify ways to refine set up / processes
- Ability to adhere to documented processes
APPLY HERE
