by Ronald Barron | Dec 1, 2021 | Uncategorized
Employer: Segment.io, Inc.
About the job
- Twilio is looking for a product manager interested in building an outstanding user experience for the Email stats and analytics platform.
- You’ll drive the definition of new features and services that help improve insights on how customer’s email program is going, and how to make improvements.
Responsibilities
In this role, you’ll:
- Spend significant time building trusting relationships with engineering teams throughout Twilio. You’ll conduct interviews, explore product metrics, map user workflows and apply other research methods to understand the customer experience.
- Use your communication skills to clearly articulate complex technical problems to both technical and non-technical audiences. You will author detailed, concise analyses and build consensus across teams through written mediums.
- Responsible for features and services across the entire product lifecycle from conception to delivery and ongoing maturity. You’ll work cross-functionally to ensure projects are successfully launched and achieve intended outcomes.
- Work collaboratively to ensure that teams have the information they need to make the best possible decisions. You’ll share the results of your research, help guide prioritization and design decisions with humility.
- Help guide some of the most foundational design choices we make here at Twilio. You’ll engage in compassionate, candid conversations with colleagues and are comfortable with the healthy disagreements that come from product development.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.
- Experience building software products, especially APIs, SDKs or SaaS products
- Experience working as a Product Manager or in a similar role
- A relentless customer advocate. You use your exceptional listening skills to deeply understand customer needs and help your team empathize with customer problems and stay focused on the user experience.
- Data-driven. You are comfortable with quantitative and qualitative analysis and can demonstrate how you’ve used data to influence technical decisions as they relate to customer outcomes.
- Comfortable with ambiguity. We’re transforming how products are built at Twilio and the answers aren’t always obvious. You are a self-starter with a structured approach to breaking down ambiguous problems and can describe how you iterate toward a clear product definition.
- Bachelor’s degree in computer science, engineering or equivalent experience
APPLY HERE
by Ronald Barron | Dec 1, 2021 | Uncategorized
Employer: Amdocs
At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com
In one sentence
The DB specialist have the ultimate responsibility of physical and applicative database administration activities supporting end2end life cycle of product from database perspective
What will your job look like?
- You will provide database supreme level problem solving services to all stakeholders during project lifecycle (from Development till post production) by clarifying and addressing permanent and efficient solutions to complex and unusual problems
- You will provide DB professional guidance and coaching to project management and development teams, implementation groups as well as customer architects – internal and external Amdocs customers, including stakeholders without database understanding.
- You will design, develop, configure and administer large and critical database systems ensuring high performance and improve highly complex code where conventional approaches do not help
- You will lead and define tuning database parameters (physical layout and memory buffers) and promote the standardization per product cross customers world wide
- You will design strategy for DB working processes (e.g. backup & recovery) during project life cycle and translate and guide until implementation; you will lead and build team knowledge capabilities and versatility and personal skills variety
- You will serve as Authority in Amdocs by advanced degree of competence, technology guru demonstrating extreme dexterity and knowledge as the result of rich experience and high aptitudes in DB areas, defining DB vision and strategy in the organization, serve as ultimate level of technical escalations for critical showstopper incidents in Productions customers systems with direct business impact.
- You will be a consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships).
All you need is…
- Bachelor / B.Sc. in computer science or equivalent
- 7-8 years’ experience as an Oracle DBA and SQL knowledge in a SW company
- Significant experience and solid knowledge of RDBMS
- Experience with UNIX or UNIX variants and scripting
- Relevant Database Certifications are required.
- Experience in operating within a complex, multi-interface environment.
Mandatory Skills:
- Ability to work with Multi culture Team.
- Strong Communications & Presentation Skill
- Experience in managing project in challenging environment and meeting short deadlines.
Nice to Have:
- Oracle RAC Experience
- Experience in non-Oracle (NoSQL)database
- Strong knowledge in development life cycle process.
Why you will love this job:
- You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs.
- You will be able to use your specific insights into variety of projects to overcome technical challenge while continuing to deepen your area of knowledge.
- You will have the opportunity to work in multinational environment for the global market leader in its field
APPLY HERE
by Ronald Barron | Nov 30, 2021 | Uncategorized
Employer: Community Solutions of New York
Position Overview:
- Community Solutions uses Salesforce across its Built for Zero initiative, Strategic Partnerships and Communications, Policy, and Operations departments to house and analyze data in service of its mission.
- The Salesforce Systems Administrator is a critical role that will work closely with other department leaders to provide oversight and support that enables the use of Salesforce to track organizational data.
- The Salesforce Systems Administrator is responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform, while keeping up-to-date on system upgrades and ever-improving product features and making recommendations on how to leverage third party integrations.
Defining Success for this Position:
- Autonomously manage the enterprise implementation of Salesforce and its integration across Community Solutions ensuring it is a tool used to its maximum ability for the organization.
- Ability to visualize and understand offline business needs and to translate them into systems and technical solutions leveraging the Salesforce platform
- Streamline the Community Investment Process and ensure Salesforce can enable all necessary functionality for operations, partnership, and programmatic end users
- Develop a process for feature requests or improvements
- Enable the clearest possible internal communication and flow of information across teams within Salesforce to minimize duplicative work
- Ensure staff skills needed to succeed are properly identified and provide or provision training
- Ensure that internal data in Salesforce is up to date and that reporting and data collection processes are optimized for ease of staff use
- Manage staff licenses, user roles, and permissions
About Community Solutions:
Community Solutions is a nonprofit that works to achieve a lasting end to homelessness that leaves no one behind. Our initiative Built for Zero is a movement of 98+ communities working to measurably end homelessness.
Essential Duties and Responsibilities:
Salesforce System Configuration and Management (60%)
- Designs, builds, tests, and deploys enhancements via the creation of custom objects, security controls, user profiles and permissions sets.
- Ensures integrity of data entered by various teams by creating systems for identifying and eliminating duplicates, identifying system errors that interfere with data quality, and running quality control systems to analyze integrity of data being entered by various teams.
- Handles core administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
- Assists other users with building and evaluating reports, dashboards, and mailings to ensure that all teams are supported; completes regular internal system audits and prepares for upgrades.
- Serves as the point person for system troubleshooting, coordinating with outside resources as appropriate.
Training, Documentation and Support (30%)
- Provides support and training for Salesforce use, including orientations for new staff and specialized training in response to changing roles. Provides recommendations for specific Trailhead trainings and resources. Develops department-specific manuals as needed.
- Onboards new users.
- Documents all systems, definitions, and best practices. Recommends, writes, and updates internal policy and procedure documents.
- Surveys user adoption rates and provides suggestions on additional training sessions, communication, modifications, or other resources.
Leadership (10%)
- Effectively communicates the broader business needs and how these needs translate into systems.
- Models best practices in how data is entered, shared, and used for different audiences.
- Attends professional development events to stay current on Salesforce and accompanying apps.
Professional Experience and Qualifications:
Required:
- Ability to work closely with teams to understand business needs and deliver clean system architecture that meets user requirements
- 3-5 years of experience managing Salesforce operations
- Knowledge of Salesforce NPSP
- Experience with Lightning UI, Web Components, Apex, and VisualForce
- Experience with configuring Custom Objects & Fields, Validation Rules, Workflows, Process Builder, Flows, Approval Processes, Reports, and Dashboards
- Experience in deployment/packaging using Change Sets & Metadata API
- Experience configuring or implementing third-party integrations like packages and/or external data sources
- Preferred:
- Experience with designing and developing integration solutions using web service APIs, REST and SOAP APIs
- Salesforce.com certification (nice but not required)
- Knowledge of nonprofit fundraising practices
- Strong technology and database background, including database development and maintenance, and aptitude and interest in new trends and developments
- Familiarity with SQL and/or Google Apps Script is a plus
Software/Apps Used:
- Salesforce
- Google Suite
- Google Apps Script
- SQL databases
- Tableau
Salary Range:
$85,500-$111,200
APPLY HERE
by Ronald Barron | Nov 30, 2021 | Uncategorized
Employer: Alight Solutions
Our story
At Alight, we believe a company s success starts with its people. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce.
What You ll Do:
- As the Federal Cloud Operations Manager, you will be responsible for leading a highly motivated technical team, maintaining our Federal AWS cloud environment, and providing first-line support to our Client.
- Day-to-day operations include 24/7 eyes on glass monitoring of the environment for both technical and security related incidents, interacting and coordinating with our partner operations teams, managing our Cloud Services, including deployments (as needed), hotfixes, and assisting with system administration, incident call management, incident resolution, customer support, escalations, disaster recovery, and customer support. You will also mentor support technicians to meet the customer s needs.
- Integrate and support partner Operations teams within the program
- Oversee Service Desk, Event and Incident Management, and process integration with partner teams
- Identify opportunities for process and event management improvement leveraging automation reducing MTTD/MTTR
- Coordinate with Service Governance team regarding Incident, Problem, Configuration and Change Management Processes for all Cloud Services
- Define and report Key Performance Indicators to monitor process health; define and report Customer facing service metrics.
- Oversee Security incident and policy monitoring and guidelines for Cloud Services.
- Constantly seek to improve, resolve, and streamline processes to meet operational challenges.
- Directly manage assigned employee team. Carry out management and supervisory responsibilities following the organization s policies. Responsibilities include interviewing, hiring, training; planning, assigning, directing work; setting objectives, and appraising performance.
- Responsible for defining and documenting processes and Standard Operating procedures to bring about order and consistency.
What We offer:
- The opportunity to work with latest technology stacks in the industry
- An environment of inclusive to diversity of thought
- Work Virtually
- Employee Appreciation Programs
- Wellness Program
- Healthcare Insurance
- Vacation / Paid Time Off
- Performance Bonus
- Paid Sick Days
- 401(K) Plan,
- Employee Development Plans
- Paid Parental Leave
- Employee Resource Groups & Diversity Programs
What you ll Need:
- Bachelor s degree in Computer Science or related field or related professional experience in a related field.
- 6+ years of progressive experience in large complex information systems.
- 6+ of IT Management including data center, server, and storage management, virtualization, networking, systems management, and project management.
- 4+ years of AWS background, including Cloud Architecture Certification
- Effective Customer facing communication skills that build confidence.
- Experience in managing production systems on a very large scale.
- Experience utilizing Linux and Windows systems.
- Understanding of operational concepts like change management, on call rotations, escalations, and uptime
What We Would Like:
- Experience with Data and Cyber security
- Experience with Data Protection and Archiving solutions
- Experience designing and consuming cloud service architectures.
- Experience in deploying and supporting web-based applications.
- Understanding of operational concepts like network security, routing, and load balancing.
- Understanding of protocols like TCP/IP, SSH, RDP, etc.
APPLY HERE
by Ronald Barron | Nov 30, 2021 | Uncategorized
Employer: Aflac
Job Summary
Provides technical leadership for systems on multiple platforms; uses associated software and hardware products including installing, configuring, and testing system software; monitors system capacity and performance; analyzes, resolves, and documents problems; researches and recommends enhancements to the infrastructure; plans disaster recovery procedures; provides technical consulting on the use and integration of applications into the organization’s infrastructure Ensures the design of an integrated environment for ease of use to meet requirements for performance, scalability, and operations; demonstrates a high level of knowledge surrounding operating systems and associated software and hardware products currently used within the organization, as well as the current enterprise architecture standards, including the operating system, central processing unit, storage devices, middleware, compilers, database management systems, system utilities, and the security environment.
Principal Duties & Responsibilities:
- Works on multiple projects/assignments at a time as a member of each project team, often as a project leader; works on small and large projects/assignments that are often complex, have system-wide impact and integrate across the organization; projects require significant knowledge and skill in multiple technical environments and disciplines
- Participates on multiple project teams, installs operating systems or major subsystems and associated software and hardware products; enhances activities, and performs as related maintenance and support; backups manager as necessary
- Mentors less experienced personnel in their specific areas of expertise; manages workload assignment and other management related issues when Manager is not available
- Serves as escalation point of contact to internal and external clients who are experiencing problems to address unresolved support issues across multiple areas of expertise
- Leads others in analyzing assigned specifications, planning, designing, and implementing software solutions, uses appropriate software engineering processes. Develops recommendations to improve performance based
- Designs and participates in system integration testing of operating systems, system utilities, and technologies; ensures that the test evaluates all possible impacts of the new technology on the current infrastructure
- Provides technical consulting on highly complex issues surrounding the use of the organization’s infrastructure and on the integration of application systems into the infrastructure
- Maintains a current understanding of systems software and IT architecture, products, services, processes, and methodologies; evaluates technology options and makes recommendations to management
- Manages workload and assignments
- Provides appropriate documentation for the operations environment necessary to meet SLAs
- Performs other related duties as required
Professional – Education & Experience:
- Bachelor’s Degree in Computer Science, Information Systems, Engineering,
- Six or more years of solutions-based data processing experience with a concentration in systems engineering, operating systems and network design/configuration and management, or an equivalent combination of education and experience.
Job Knowledge & Skills:
- Microsoft Platforms
- VMware VSphere v5 or greater
- SQL Server
- Network Administration
- IP (Internet Protocol)
- Windows Networking
- SAN (Storage Area Network) & SAN Fabrics
- Microsoft Active Directory
- Microsoft IIS
- .NET
- Virtualization Platforms
- Unix Platforms
- IBM Mainframe systems architectures
- Integration of Multiple Software Packages
- Installation + Tuning of ERP Solutions
- Problem Solving Skills
- Designing/Supporting Enterprise Backup Solutions
- Microsoft Exchange 2007 or greater
- Managed Infrastructure in Excess of 100 Windows Servers
- Disaster Recovery Experience
- Server Hardware & O/S Management
- Server Hardware Configuration
- Infrastructure Suppor
- Cloud Computing Architectures
- Applications Performance Monitoring
- Mainframe Middleware solutions (MQseries, CISC, WebMethods)
APPLY HERE
