by Ronald Barron | Apr 6, 2022 | Uncategorized
Employer: Appboy
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave : Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK’s Best Workplaces for Women.
WHAT WE’RE LOOKING FOR:
Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs are a blend of sensible system administrators and software engineers that apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems whether it be networking, the Linux kernel, or some more specific interest in scaling algorithms, or distributed systems.
Our team helps us improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to easily leverage the infrastructure products and platforms we create. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Site Reliability Engineer at Braze, you will collaborate with your teammates and your consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.
WHAT YOU’LL DO:
- Partner with Braze’s engineering teams on:
- Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner.
- Debugging reliability and scalability issues across all layers of the stack, including the products that are built using our infrastructure platforms.
- Making monitoring and alerting alert on symptoms and not on outages.
- Ensuring that Braze meets our strict enterprise-grade SLAs with customers.
- Automation & tooling projects:
- On-demand Braze Clusters for UAT/QA
- Custom-built Autoscaling platform for EC2 and Kubernetes
- Kubernetes Deployment tooling and automation
- Configuration Management platform
- Develop Braze’s internal platform infrastructure:
- Create Infrastructure as Code using Chef, Terraform, and Kubernetes.
- Develop Build and Deploy pipelines for applications in multiple languages using Docker, Kubernetes, etc.
- Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams.
- Manage incidents:
- Participate in a PagerDuty rotation to respond to availability incidents and provide support for other engineers.
- Use your on-call shift to prevent incidents from ever happening.
- Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.
WHO YOU ARE:
- 5+ years of experience as a Software, DevOps, or Site Reliability Engineer.
- You think about systems – interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations.
- Have an urge to collaborate, document, and deliver quickly.
- Collaborating across the global remote teams, often working asynchronously.
- Document all the things so you don’t need to learn the same thing (or plan the same work) twice.
- Delivering fast to delight our customers even internal ones.
- Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it.
- Have a desire to solve everyday challenges facing software engineers and automate their toil away.
- Have an excellent ability to manage multiple tasks and expectations at once.
- Know your way around Linux and the Unix Shell.
- Have strong programming skills – Ruby and/or Go preferred.
- Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies.
- Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies.
WHAT WE OFFER:
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
APPLY HERE
by Ronald Barron | Apr 6, 2022 | Uncategorized
Employer: Ramp Business Corporation
Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. Over 5000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp’s finance automation platform that enables billions of dollars of purchases each year.
Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies—Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa—as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company’s most innovative finance company, Ramp is NYC’s fastest-growing startup and America’s fastest-growing corporate card.
About the Role
We’re looking for a Senior IT Support Engineer to join our IT Team at Ramp! You will build out onboarding processes, mature our SaaS/IAM Infrastructure, and set the team on a path to success as we scale. Additionally, you will manage our SaaS tools and provide guidance on our growing tech stack. You will own small to medium sized projects and assist with the roadmap as we plan quarterly. The role will require cross-functional work with your partners in HR, Legal, and Security.
What You’ll Do
- Serve as a Tier 2 escalation for support requests from tickets, email, and Slack
- Take ownership of small and large projects, working with various internal/external teams to accomplish goals
- Admin various SaaS tools, including working with our vendors collaboratively
- Build out sustainable onboarding/offboarding processes with future scale in mind
- Provide technical mentorship to junior staff, and creating technical documentation where applicable
- Push the team to industry best practices and drive change
- Be and advocate for our users, understand their challenges, and look to remove blockers
- Make data driven, empathetic decisions, and take a holistic collaborative approach to decision making
What You Need
- Minimum 5 years of technical experience in an enterprise size organization
- Strong knowledge in enterprise infrastructure, including Okta, Google Workspace, Slack Enterprise Grid, Kandji, and various other modern SaaS tools
- Strong attention to detail and execution oriented
- Deep understanding of Identity Access Management, managing user/role access
Nice to Haves
- Experience in high growth startups
- Google Certified Professional Collaboration Engineer
- Experience managing macOS/Windows in hybrid/remote environments
- Slack Certified Admin
- Okta Certified Professional
- GAM/GAM ADV-X experience
Ramp Benefits (for U.S. based employees)
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- OneMedical annual membership
- 401k (including employer match)
- Unlimited PTO
- Annual education reimbursement
- WFH stipend to support your home office needs
- Monthly wellness stipend; Headspace annual membership
- Parental Leave
- Relocation support
APPLY HERE
by Ronald Barron | Apr 6, 2022 | Uncategorized
Employer: BillingPlatform Corp.
BillingPlatform is an industry-leading, fast-growing SaaS company in the Denver Tech Hub. Our decision to build the industry-leading revenue management platform was driven by the belief that all industries are facing disruption—digital and physical goods are being sold on a subscription and consumption basis, and in a variety of other formats. Leveraging successful years of product development and customer feedback, aided by leading venture funding (Columbia Capital), we built the industry’s most powerful, cloud-based revenue management platform able to automate the entire workflow from quote to cash (CPQ, mediation, billing, invoicing, revenue recognition, payment, and collections), providing enterprises a flexible and scalable platform to monetize the customer relationship using virtually any variable.
For the second year in a row, we have placed on the Deloitte Tech Fast 500 as one of the fastest-growing companies. We are also members of the Inc. 5000 and Colorado’s “Companies to Watch”. We are recognized as a leader by industry analysts and Fortune 500 enterprises. Our values-based culture centers around collaboration, innovation, and transparency. Whether working from our company HQ in the Denver Tech Center, or virtually, we seek bright, enthusiastic, and creative professionals looking to displace antiquated technology and processes, and re-imagine an industry.
As an Application Support Analyst, your responsibilities will include resolving our customers’ pain points within established time frames by communicating with our clients and troubleshooting application issues that arise from Support requests and collaborating with our internal teams to determine resolution. You will consistently apply product knowledge and support procedures and policies to address client and departmental needs with individualized oversight.
Responsibilities
- Investigating situations involving existing code base to determine potential issues
- Assisting with resolution of pain points that may arise through use of our platform
- Coordinating problem resolution with various internal contacts
- Monitoring system and database feedback to prevent future issues
- Performing or assisting with customer professional service efforts
- Identifying bugs in code and devising solutions
- Performing critical system maintenance tasks
- Writing and executing custom code blocks to complete customer requests
- Assist in recruiting, interviewing, and hiring for your team
Requirements
- 4-year degree in IT field, or relevant experience
- Responsible, self-driven, and motivated
- Understanding of relational database, web technologies, and API development
- Ability to communicate effectively
- Desire to work in a fast paced, high growth environment
- Understanding of basic billing concepts
- A desire to delight customers and expand your technical knowledge and ability daily
Benefits
- Join one of the fastest-growing companies in the United States
- Receive competitive compensation that includes a robust benefits package—medical, dental, vision, life and disability, HSA, FSA, and many perks related to health and wellness provided by our medical carriers
- 401(k) match that is 100% immediately vested
- Discretionary and charitable time off program
- Home office setup allowance
- *Ability to work remote or hybrid if you are in the Denver, Colorado area
The base salary range for this position is $65,000 – $95,000 per year, depending on job-related knowledge, skills, experience, and market location. This information is provided per the Colorado Equal Pay Act.
BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
APPLY HERE
by Ronald Barron | Apr 5, 2022 | Uncategorized
Employer: Aflac
Job Summary
- Serves as the subject matter expert supporting multiple disciplines of information security including security architecture, standards, solutions design and implementation; handles development of standards/procedures in compliance with policies, state and federal regulation, and security best practices; manages the secure operation of the company’s computer systems, firewalls, servers, and network connections; provides security solutions to internal customer and constituents; partners with project teams to ensure that security is designed in to all technology initiatives; recognizes areas of improvement within the environment, and balances those initiatives with organizational goals.
Principal Duties & Responsibilities
- Takes a lead role in mapping security standards to technical solutions in support of business needs.
- Works with project teams, architects, and constituents to design and implement security solutions in support of corporate information security policy, regulatory requirements, and security best practices.
- Works as part of the development team to maintain the security and regulatory compliance of systems architected, built, installed and used by the company.
- Researches, analyzes, and recommends the implementation of software or hardware changes to rectify any infrastructure security deficiencies or to enhance security performance.
- Conducts research on emerging products, services, protocols, and standards in support of security enhancement and development efforts; tests new security software and/or technologies.
- Provides ongoing engineering support for security systems including firewalls, virus protection systems, Web filters, computer forensic systems and network, and host-based intrusion detection and prevention systems
- Creates audits, and reports the enforcement of policies, procedures and associated plans for system security administration, and user-system access as defined by company standards.
- Contributes to the design and implementation of the disaster recovery plans for security of the company’s computer systems, databases, networks, servers, and software applications
- Develops technical security standards in support of information security policies and principles
- Ensures that planned testing activities are performed and technical criteria are met
- Plans and monitors the installation of distributed infrastructure systems
- Performs other related duties as required.
Education & Experience Required
- Minimum Required Bachelor’s Degree Information Security, Computer Science, Information Systems or a related field
- Minimum Required Six or more years experience in information security, engineering or professional related work experience
- Minimum Required Advanced knowledge of multiple security technologies (firewalls, IPS, DLP, antimalware, proxies, WAF, etc.)
Education & Experience Preferred
- Preferred Certifications CISSP or other information security related certifications within a given field are preferred (i.e., Microsoft Windows, Cisco, TCP/IP, etc.)
Or an equivalent combination of education and experience.
Job Knowledge & Skills
- Networks (TCP/IP)
- Schematic Architecture Design
- Data Access and User Administration
- Data Security
- Development Requirements Definition
- Network Security
- Security Risk Management
- Server Hardware + O/S Management
- Systems Security and User Administration
- Systems Security Maintenance
- Systems Security Policies and Procedures
- Systems Security Testing and Auditing
- Information Security Technology
Competencies
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
APPLY HERE
by Ronald Barron | Apr 5, 2022 | Uncategorized
Employer: Aflac
Job Summary
- Supports management to help ensure compliance objectives are met in the Global Security Division.
- Works closely with the business to understand activities and to advise on whether those activities meet Global Security policies and standards.
- Collaborates with the business and other Global Security stakeholders to evaluate the risk, work through mitigation strategies and follow governing processes through proper channels of awareness and/or approval.
- Supports the creation and maintenance of governing documents.
- Creates documentation of Global Security’s risk landscape and performs detail review of Analyst level testing and documentation prior to submission.
- Identifies remediation plans and follows through to completion. Assures regulatory requirements are met.
Principal Duties & Responsibilities
- Supports the development and adoption of up-to-date information security policies, standards and procedures with regulatory requirements and best practices across all Aflac subsidiaries and companies
- Researches, plans, implements, and monitors compliance systems and initiatives and helps oversee the protection of organizational assets
- Helps in researching and interpreting regulations and laws to establish compliance standards, and may develop and/or deliver training and communications/change management relative to new standards
- Assesses organizational systems to determine gaps in compliance and determine opportunities for remediation and planned sustainment
- Assists in investigating violations of compliance policy, laws, regulations, etc. or conduct on-going monitoring and reporting to ensure remediation
- Responsible for project management relative to new compliance initiatives, products, or annual processes and may conduct assessments and report on control efficacy, suggest/implement treatment and remediation approaches as well as suggest compensating approaches
- Support, manage, and ensure adequate coverage of corporate information security policies with information security legal requirements, regulatory mandates, and related industry benchmarks.
- Support information security related exams, audits, customer requests, and business line needs.
- Supports the creation and continuous currency of a Global Risk Assessment as required by FFIEC and NY DFS; understands and contributes to inventory of risk register tracking, scoring and associated risk statements. Supports reporting of Global Security risk through US and Global Risk Committees
- Conducts compliance and policy/standards risk assessments; requests and analyzes documentation necessary to perform appropriate assessment
- Documents risk exceptions, risk acceptances or informational updates as required, tracks for appropriate remediation plan and to closure and provides clear and concise risk assessment results
- Develops and maintains regional and global policy exceptions, risk acceptance and policy violation processes
- Provides evidence and coordinates responses for audits, regulatory reviews and controls testing
- Reviews responses to Analyst level staff responses to security questionnaires in support of regulatory reviews, sales cycles and other inquiries
- Ensures issues identified by internal or external audits, compliance assessments, operational testing, or other methods are remediated, appropriately tested and tracked to resolution. Assists in presenting non-remediated issues at appropriate committee levels commiserate with risk
- Performs operational control testing for the department, documenting and remediating issues. Responsible for operationalizing test scripts for assigned controls as part of the Control Assurance Program (CAP)
- Performs other duties as required
Education & Experience Required
- Minimum Required Bachelor’s Degree Computer Science, Information Systems, Information Security, Risk Management or any policy or legal related field Preferred Certification CISA, CISM, CISSP
- Minimum Required Six or more years of relevant work experience in IT Compliance, Risk Management or other related
Or an equivalent combination of education and experience.
Job Knowledge & Skills
- Knowledge of information security policies and principles of information handling and protection
- Strong working knowledge of applicable laws, regulations and industry standards related to compliance and risk management, including guidance documents and enforcement history affecting the life sciences and/or healthcare industries, strongly preferred. Examples include subject matter expertise and drive enhancements for one or more security information security compliance authoritative sources (Gramm-Leach-Bliley Act, FFIEC IT Handbooks, HIPAA, Sarbanes-Oxley (SOX), etc.).
- Understanding of the regulatory landscape and changes affecting the Global Security program
- Understanding of risk management methodology identifying: threat, vulnerability, likelihood, impact, and security controls and counter-measures
- Ability to prepare and present situational updates to varying levels of leadership and varying technical experience
- Knowledge of developing and consistently reporting against metrics to identify and measure process outputs and process maturity
Competencies
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
APPLY HERE
