by Ronald Barron | Jun 28, 2022 | Uncategorized
Job Description
Digital Project Manager Website Development
Chicago, IL
Full Time
Experienced
(Please note that this position can be either a fully remote, or hybrid remote / in-office once we return to in-office work. We can consider only U.S.-based candidates.)
Marcel Digital is an award-winning digital marketing and web development agency established in 2003 and located in the River North area of Chicago. We have cultivated a family of A-Players and we work hard to maintain and grow our strong culture. We want our team to strive for their absolute greatest potential not only professionally, but personally.
We emphasize becoming great at your work and provide resources to support that growth. We send our staff to industry conferences (local & international), hold in-office learning sessions, and encourage daily collaboration with our peers. Just like a family, there are both disagreements and a great deal of love and respect for each other.
Position Summary
The Digital Project Manager will provide project management expertise primarily for Agile Web Development projects. Additional experience in Digital Marketing (Paid Media, SEO, Analytics) projects is helpful, but will not comprise the majority of the role.
This is a client facing role with some level of account management duties – in other agencies, this may sometimes be referred to as a producer.
The ideal candidate would have an understanding of web development project lifecycles, a high attention to detail, and a champion of best practices and processes.
Functions and Responsibilities:
- Manage the deliverables, scope, time and cost of website development and digital marketing projects.
- Manage all aspects of project management including scope, timelines, budget, available resources, communication, requirements, and risks.
- Lead client teams through successful website launches, adhering to (and improving) our agile web development process.
- As needed, lead client teams through ongoing execution of digital marketing projects, adhering to (and improving) processes.
- Work directly with clients as well as internal teams, including design, development, SEO, Paid Search, Analytics, and CRO departments.
- Ensure on time, on budget, delivery of services that achieve results and client happiness.
- Anticipate client questions and provide thought out answers, using our SMEs as needed.
- Translate client’s business objectives into executable project plans for internal teams.
- Create visibility and transparency (one of our core values) into the progress of the project for client stakeholders.
- Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement.
- Ability to understand technically complex concepts and articulate to clients clearly.
- Work tightly with Development, Paid, Design, Analytics, and Conversion teams to ensure a working familiarity with our services.
- Provide organization, presentation skills and pre-sale support to Sales and Marketing teams for prospective clients.
- Provide reporting to Account Managers and clients on progress and results, escalating when needed.
Skills + Traits + Abilities:
- 3-6 years of Project Management experience highly preferred.
- Experience managing and delivering Agile web development projects a must.
- Demonstrates a high degree of grit, perspective, intellectual honesty, and professionalism.
- Excitement to work with an entrepreneurial digital agency.
- A positive attitude towards clients and colleagues while also focusing on business realities and hitting deadlines.
- Preferred experience working at an agency.
- Exemplary communication skills and clarity of thought.
- High competency in project planning and tracking tools.
- Experience with and understanding of website development projects required.
- PMP, CSM, or related certification a plus.
- Experience with digital marketing project management a plus.
- Experience with Workfront is a HUGE plus.
- Knowledge of Nicolas Cage a plus
Benefits
In exchange for your contributions, Marcel offers a competitive salary, great benefits, and a casual, laid back and fun work environment. But more than that, you get the autonomy to work independently and solve the problems that get in your way. You get a voice in the development process and an environment that encourages you to master the latest trends.
Are you curious, committed and adaptable with a passion for learning quickly and finding creative solutions?
If the answer is yes, and your skills and career aspirations are in-line with ours, we very much want to hear from you right now! We have a friendly and transparent hiring process!
APPLY HERE
by Ronald Barron | Jun 28, 2022 | Uncategorized
Job Description
Clinical Content Specialist
Remote, USA
ABOUT HEALTH NOTE
At Health Note, our mission is simple – to help medical providers focus on their patients by saving them time conducting onerous manual documentation.
We’re building the most integrated & comprehensive clinical intelligence workflow platform in the industry to do this. Our SaaS platform enables patients to communicate their medical data and health concerns before their visits happen and complete updating their records in the EHR before they even talk with their provider in person or online. Our algorithms don’t replace medical providers, they make them better.
We’ve partnered with clinics and top hospitals around the country like Cedars-Sinai assisting in the answering of millions of clinical questions each month and are constantly thinking about new and creative ways to scale Health Note.
So if you’re eager to join a startup in one of the fastest growing categories, then this opportunity might be for you! We’re seeking someone self-motivated, proactive, curious, deliberate, methodical and who would enjoy working independently to take on new challenges as a first finance hire and evolve quickly in a high-growth tech startup.
The Role:
The Clinical Content Specialist will work hand-in-hand with our client services team. She/he will be responsible for co-creating clinical content in a variety of medical specialties. Responsibilities include creating and modifying clinical pathways and algorithms for our patient facing chatbot and ensuring projects meet deadlines.The person we’re looking for shares our passion for improving the doctor and patient relationship by having more prepared patients and less stressed clinicians. We’re looking for someone who thrives in the dynamic environment that comes with being part of an innovative startup from its early days. Our ideal candidate comes from a high-growth SaaS startup and possesses excellent organizational skills. Flexibility and willingness to grow and learn new skills is a must as we are in a rapidly evolving environment.
What We Are Looking For:
- MD/PA/NP degree, with at least 2 years clinical experience strongly preferred
- Familiarity and experience with HTML strongly preferred
- Outstanding skills working individually and collaborating in a remote team environment
- Ability to work in an intense fast paced environment
- Create content and content algorithms under the guidance of content lead
- Proofreading, verifying formatting consistency, correcting any grammatical and spelling errors
- Work simultaneously on multiple projects and consistently meet deadlines on U.S. East Coast and West Coast
- Strong organizational skills required
APPLY HERE
by Ronald Barron | Jun 28, 2022 | Uncategorized
Job Description
Manager, Conversion Rate Optimization
Job description
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce , named a 2022 “Best Place to Work” in Austin, is looking for a Manager, Conversion Rate Optimization. The ideal candidate is a technically savvy, data-driven marketing leader with deep experience in web optimization methodologies, experimentation frameworks and the marketing technology stack. Passionate and relentlessly focused on conversion optimization for scalable revenue growth with a track record of consistently exceeding goals. Role will be responsible for full funnel conversion optimization, including developing and executing conversion strategies, testing and improvements to meet and exceed business revenue goals.
This is a remote position and the ideal candidate will reside in Austin, TX, or in any major city in the US.
Responsibilities
- Lead development and evolution of scalable CRO experimentation framework and strategies aligned to business needs, including: testing roadmap, test ideation, implementation tracking and reporting
- Lead team of CRO professionals to define and execute detailed test plans, including defining metrics/KPIs and implementing best practice methodologies that will result in statistically valid test results. Work closely with business stakeholders and cross functional teams to implement improvements and winning tests at scale.
- Responsible for top-of-funnel digital conversion optimization strategy and execution including CTA testing and optimization (call, chat, trial, forms, demos, Drift chatbot, etc.)
- Responsible for mid-funnel conversion optimization strategy and execution including web CTA, trial experience, email and checkout optimizations.
- Strategize cross-functionally with marketing, sales, design, and product to identify and prioritize conversion opportunities and lead execution of optimization efforts
- Create testing environments and establish metrics/reports to properly measure results across different marketing channels, different buyer segments, and different parts of the customer journey.
- Implement processes for A/B testing with rapid execution to deliver actionable data-driven results.
- Leverage proven CRO frameworks and usable templates to better educate / enable marketers to increase program performance through CRO best practices
- Deliver results without bias across teams and business units for continuous feedback loop and utilize prior results to drive future initiatives. Update benchmarks and results and share to proper stakeholders.
- Be the resident expert on all CRO efforts across the entire website, digital properties, and full-funnel customer journey
- Proactively inform the marketing team on what’s being tested, why, and expected results.
- Own optimization changes to website whether that be on our CMS (eg. Craft) or testing tools (eg. Optimizely).
- Work to identify roadblocks or opportunities for efficiency in CRO processes for continued CRO improvement
- Ensure major CRO initiatives stay on track with regular updates to leadership/stakeholders, appropriate tracking and reporting and regular assessment to business impact
Who You Are:
- Undergraduate degree in Marketing, Math, Accounting, Finance, CS, or similar field preferred
- 5+ years of highly successful online marketing experience in software, including B2B SaaS. At least 1 year experience managing a team
- A passion and capability for conversion rate optimization
- Experienced in planning and executing strategic CRO initiatives, including experimental design, best practice testing methodology and statistical knowledge.
- Experience with heat mapping, session replay and/or survey tools like Fullstory, Crazy Egg, Hot Jar or similar
- Experience managing, mentoring and growing a team
- Excellent communication skills.
- Technically Experienced
- A/B testing (eg. Optimizely, Google Optimize)
- Analytics (eg. Google Analytics, Adobe Analytics, Amplitude, MixPanel)
- Data APIs (eg. Clearbit, Datanyze)
- User testing (eg. UserTesting.com, TryMyUI, Hotjar, surveys)
- CMS (eg. WordPress, AEM, Craft)
- CRM (eg. Salesforce, Marketo)
- Advanced Excel and data analysis skills; SQL a plus
- Hands on Digital Marketing experience with Adwords, Facebook Ads
- HTML, CSS, JS knowledge preferred
- Experience with chat-bot tools a plus (Drift, Intercom)
- Strategist – You understand how different marketing channels and tests affect people in different buyer segments and different parts of the customer journey from acquisition to revenue.
- Customer Focused – You want to deliver the best experience possible for future and current customers, as helping our customers’ businesses grow is the #1 goal at BigCommerce.
- Problem Solver – You can see hidden problems and probe a variety of sources for answers, are excellent at analysis, able to look beyond the obvious, and can identify and creatively solve complex problems, including matters related to systems and processes.
- Psychology – Interest in human psychology and how different psychological triggers work together.
- Systems Thinker – You are dedicated to providing high-quality services, committed to continuous improvement through empowerment and management by data, willing and able to re-engineer processes from scratch, open to suggestions and experimentation, and efficient and effective work processes.
- Process and Project Manager – You can readily design practices, processes, and prioritizations, know what to measure, and how to measure it.
- Communicator – Excellent written/verbal communication and customer relationship skills are critical both working with people internally and externally.
- Collaborative – You have demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners.
- Composed – You know how to execute consistently in a fast-paced, high pressure, dynamic environment and carry out self-directed responsibilities.
- Personable – You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
- Technical Learner – You pick up on technical things quickly, enjoy learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge.
- Ethical – You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it.
Competencies
- Priority & Goal Setting
- Process Oriented
- Crossing the Finish Line
- Technically Savvy
- Executing Plans
- Data-Driven
- Attention to Detail
- Collaborative with Cross-Functional Teams
- Proactively Communicative
- Creative
- Desire to Learn & Test
- Hungry & Self-Directed
- Will to Win
- History of Winning
APPLY HERE
by Ronald Barron | Jun 28, 2022 | Uncategorized
Job Description
Associate UX/UI Web Designer (remote)
United States
Full time
job requisition id
R2022-497
We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.
We are looking for a hard-working and friendly User Experience/User Interface (UX/UI) specialist to be an integral part of our web marketing team. The candidate must support a long-term site vision, understand consumer facing problems and solve users’ end-to-end journey. The candidate who will succeed in this role is the perfect combination of artist and technician who eats, sleeps, and dreams UX/UI. The candidate will provide a stellar portfolio of sample work.
You must have:
- 3-5 years of applied UX/UI, web design and development experience. Experience demonstrates progressively more leadership and innovation.
- Proven abilities in conversion optimizations through established UX/UI methodologies
- 4-year degree in Web Design, Marketing or related field. Or equivalent professional experience.
In this role you will:
- Shape and maintain the UX/UI of Cengage.com
- Develop interactive designs and styling for cengage.com that meets customers’ demands and ease of use
- Develop and maintain detailed project UX/UI specs
- Create lo-fi & hi-fi prototypes, ranging from conceptual diagrams/sketches, wireframes, visual mockups, and interactive files.
- Contribute to all aspects of user experience and design, including user research, workflow diagramming, detailed design, development of use cases and scenarios, and engineering support
- Be an advocate for users and user-centric design principles, while maintaining clear objectives that merge design, content, business, and marketing concerns
- Identify and troubleshoot UX/UI problems (e.g., responsiveness)
- Implement Information Architecture (IA) changes as needed
- Examine analytics and usage data to make informed decisions and craft the best possible design solutions
- Ensure smooth communication with developers in building the best interaction design
- Articulate the assets and liabilities of designs and offer data-driven conclusions and recommendations
- Prepare and present concepts to internal teams and key stakeholders
- Adhere to current brand style guides and accessibility standards as provided by WCAG
- Create original graphic designs (e.g., images, sketches and tables)
- Design graphic user interface elements, like menus, tabs and widgets
- Track usability goals and prepare reports for management
- Support front end web development via HMTL/CSS as needed
Additional Qualifications
- 3-5 years of proven experience in UX/UI, visual design and development
- BA or BS in graphic web design with a focus on UX/UI design/development or 3-5 years of proven work experience in a comparable field.
- Must provide a robust portfolio of work.
- Well versed in conversion optimization methodologies.
- Proficient knowledge of design software (Adobe Illustrator, Photoshop, Sketch, inVision etc.)
- Proficient understanding of the entire web development process, including design, development and deployment, with some back-end knowledge.
- Strong understanding of SEO principles and ensuring that website UX/UI will adhere to them
- Exceptional eye for mobile-friendly/Mobile 1st design
- Strong understanding of industry-leading CMSs (Drupal, WordPress, etc.)
- Experience with testing platforms (VWO, Optimizely)
- Demonstrated skill in HTML/CSS
- Proficient knowledge of web metric measurement tools (Google Analytics)
- Strong interpersonal skills and a positive can-do attitude.
- Self-motivated and quick learner, with good organization and time management skills.
Cengage Group’s Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
If you are a Colorado state or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting’s job ID in the subject line of the email to help ensure a timely response.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
APPLY HERE
by Ronald Barron | Jun 28, 2022 | Uncategorized
Job Description
Experience Designer Sr.
locations: PA – Pittsburgh (15222)
time type: Full time
job requisition id: R108269
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
As an Experience Designer Sr. within PNC’s Enterprise Innovation team, you will be part of a cross disciplinary team working together to shape experiences and identify opportunities for innovation in the financial services industry.
This position also offers the opportunity to work remotely from home, with the exception of Alaska, Colorado, and Hawaii.
We are a diverse group of researchers, designers, strategists, and technologists who are passionate about understanding our customers and crafting experiences that truly meet their needs.
We dig into wicked problems to understand what our customers want and need, we build strategies, create experiences, and solve problems using human-centered design practices. We also teach and evangelize design across PNC to help our colleagues leverage design thinking methods to solve their problems, too. We work hard on interesting problems, and have fun doing it.
We are looking for a creative individual who is inquisitive, thoughtful and passionate about understanding users in order to create relevant and engaging customer experiences.
We are interested in you if you:
Have a background in service design, UX design, graphic design, product management, or social sciences and believe in the tenets of human centered design.
Are an outstanding communicator and team collaborator
Are driven by empathy and a passion for understanding people
Have experience with user research/fieldwork and applying findings in an iterative design process
Have a desire to imagine what if’ and dig deeply into creating a future of experiences that doesn’t exist today.
Are able to work with a high level of ambiguity and guide others in moving toward clarity, focus, and definition.
Job Description
- Transforms tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
- Discover customer and business needs through contextual inquiries, and generative and quantitative research, and identify solutions to meet those needs..
- Influence the design direction and strategy. Executes visual, information, interaction, and service design elements of the initiative that meets business and customer needs and delights customers. Communicate the initiative and product to others (Business Partners) through user journeys, storyboards, prototypes, wireframes, and other materials.
- Gauge the usability of new and existing products, and make constructive suggestions for change.
- Conduct research studies and present findings that will inform improvements in the customer experience. May help establish research methods and strategies.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Competencies
Business Analytics Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions.
Creativity Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Design Thinking Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.
Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Graphic Visualization Knowledge of visualization tools and techniques and ability to create visual images of ideas, concepts and physical objects to communicate abstract or concrete messages to a target audience.
Group Facilitation Ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Product Development Life Cycle Knowledge of and the ability to develop products and bring them into the marketplace.
Requirements Analysis Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.
Solutions Development Knowledge of and the ability to assess customer needs and provide solutions for them.
User Experience Design Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
User Interface Design Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client’s desktop workstation.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Education
Bachelors
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
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