Digital Success Specialist 

Job Description

Digital Success Specialist

Job brief

At GreenSlate, we make our clients’ needs a priority, knowing that our customer service sets us apart from our competitors. We’re looking for an outgoing individual with a passion for technology and a desire to provide an exceptional level of service to join our growing team as a digital success manager. As the digital success manager, you’ll be responsible for demonstrating GreenSlate’s software and bringing on new clients, while maintaining a sense of empathy to the client’s needs, and providing them with a friendly, positive, and knowledgeable experience. The goal is to ensure that all current and potential users of the company software have the information and tools they need, and an understanding of GreenSlate’s green initiative.

Who we are

GreenSlate is the fastest-growing provider of technology and business solutions for media productions. We provide the most advanced technology for production accounting and entertainment payroll. Our innovative cloud-based platform is evolving the entertainment industry’s back-office by replacing inefficient paper-based processes with digital solutions. The studios, film franchises, independent producers, and content creators we serve benefit from greater efficiencies, better access to data, and cost savings, and they minimize their impact on the environment. GreenSlate offers a full range of payroll, software application, production accounting, tax credit management, ACA compliance & benefits, production insurance, and consulting services. To learn more about the productions we partner with, please visit gslate.com.

What you will do

  • Meet with current and potential clients and demo GreenSlate’s software
  • Spread GreenSlate’s mission statement and encourage clients to join us in being environmentally conscious
  • Assist the helpdesk by answering incoming support calls, emails, and chats
  • Assist with QA testing of new software releases
  • Transfer/escalate issues to other team members as required
  • Utilize Freshdesk help-desk software to log tickets and resolutions
  • Submit software development requests and bugs to development on behalf of users

Who you are

  • Bachelor’s degree or higher; or 5 to 8 years of related experience and/or training; or equivalent combination of education and experience
  • Customer service experience
  • Passion for technology, the environment, and going green!
  • The ability to deal with high volumes and work under pressure
  • A desire to find the solution, not just finish the task
  • Enthusiastic attitude about providing superior customer service
  • Excitement to learn the ins and outs of GreenSlate software platforms
  • Experience supporting accounting or other business operations software
  • Knowledge of production accounting basics a plus!
  • Excellent listening and communications skills
  • Focused and detail orientated

Payroll

  • Advanced knowledge of digital payroll management solutions
  • Previous payroll experience
  • Proficient knowledge of union/non-union payroll and grossing
  • Advanced knowledge of the complete flow of payroll from beginning to end

What you can expect

  • A competitive salary and benefits
  • The chance to make a difference in a dynamic environment
  • The opportunity to be a part of a growing, fast-paced team

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Data Engineer 

Job Description

Data Engineer

  • United States – Remote OK
  • Full-Time
  • Data Services

About Bitfocus, Inc.

Founded in 2003, Bitfocus, Inc. is changing the way communities nationwide integrate software, systems, data, and policy to innovate and strengthen the nation’s social safety net. We develop software and administer data systems that affect and change lives, connecting our most vulnerable populations to the most effective resources available in their communities. Our products empower organizations and communities to better leverage their resources, helping them to become data-driven in their efforts in all areas of health, human, and social services.

Our diverse and inclusive culture has played a key role in our success at Bitfocus. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Our Core Values

  • People First. Always.
  • Live in the WOW
  • Elevate our Mission
  • Start with Yes
  • Take Detours
  • Practice Humility
  • Paint with Numbers
  • Speak the truth in kindness
  • Grow Together
  • Unite in Excellence

About our Data Services Team:

Our Data Services team’s mission is to promote a data-driven decision-making culture to solve homelessness. We do this by combining a team of experts in data modeling, analytics, and integration with social services experience. From one-time data migrations into Clarity Human Services to real-time dashboarding, the Data Services team plays an integral role in supporting communities to make data-driven decisions.

Success/Impact Statement:

The Data Services Engineer will help maintain all aspects of our analytics platform, provide troubleshooting support, identifying opportunities for refinement. They will assist in building out next-generation analytics tools for dashboarding, data science, and data integration. They will work primarily with internal Bitfocus staff. A passion for data and concern for data integrity are key to a candidate’s success.

As a Data Engineer, You Will:

  • Build and refine our analytics platform.
  • Develop automated unit-testing processes.
  • Build automated data cleansing tools.
  • Assist in helping individuals and communities transform their data into actionable insights.
  • Contribute to the implementation of HUD policies and procedures as they pertain to data structure and implement best practices in regard to HMIS data analysis.
  • Design and build actionable dashboards for all aspects of homeless services.
  • Act as a subject matter expert and liaison with other areas within Clarity Human Services on data integration topics.
  • Complete ad-hoc projects as assigned.

You Will Love This Position If:

  • You want to make an impact. You thrive on helping others and want your work to make a difference.
  • You love data and use it to make decisions.
  • You love data and use it to make decisions.
  • You want to be part of a world-class, dedicated, supportive team.

Required Experience That Drives Success In This Role:

  • 5 years experience in a data modeling or business intelligence environment.
  • Strong SQL skills, including the ability to write queries and stored procedures.
  • Experience with data analytics tools such as Looker, Tableau, or Qlik.
  • Experience with scripting languages such as Python or R.
  • Solid understanding of data systems, including data relationships and data modeling with the ability to learn and understand various data environments.
  • Sound planning and organizational skills with strong attention to detail.
  • Demonstrated ability to handle multiple concurrent projects and priorities in a fast-paced, evolving environment.
  • Work independently and with others; self-directed and results-oriented.
  • Excellent interpersonal skills.
  • Willingness to learn new technologies to best solve data-related issues.
  • Effective written and oral communication skills in English.

What Makes You Stand Out:

  • Experience working in a completely remote company.
  • A college degree (a major in information systems, computer science, mathematics, finance, accounting, statistics, or related field is preferred).
  • MariaDB/ MySQL experience preferred.
  • Data Analytics tools such as Looker or Tableau preferred
  • Strong preference for experience in social services and/or HMIS experience.

How We’ll Support You:

  • Work in a fully remote/virtual environment
  • A unique, friendly, and caring culture! Hear more from our employees on Glassdoor
  • Medical (100% paid for employees)
  • 12 weeks of 100% paid parental leave
  • Dental and vision insurance
  • 24/7 telehealth services for your whole family
  • 401K Retirement Plan
  • Paid time off
  • Paid volunteer time off
  • 13 paid holidays
  • Bitfocus primarily uses Apple computers; all new employees receive either an iMac or MacBook Pro to use in their role at Bitfocus
  • Opportunities for professional growth and development

APPLY HERE

Senior Audit Manager, IT and Security

Job Description

Senior Audit Manager, IT and Security

The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,600+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

The Senior Audit Manager, IT and Security shall oversee, perform and execute the annual internal audit plan of Information Technology (IT) and Information Security (InfoSec) audits.

This responsibility includes assessing risk, developing audit scopes, performing audit procedures, and preparing internal audit reports reflecting the results of the work performed and reviewing the work of audit staff.

The Senior Audit Manager, IT and Security will interact heavily with the IT/InfoSec Leadership and must be able to clearly articulate related risks and audit results to technical and non-technical members of executive management. This position reports to the Vice President of Internal Audit.

Supervisory Responsibility

This position may have supervisory responsibilities in the future and will be responsible for day-to-day management of IT Audit staff and their development of subject matter expertise.

What you’ll do in this role

  • Assists in developing and maintaining the Internal Audit IT/InfoSec Risk Assessment.
  • Primary function will be to plan and perform risk based/security audits in areas including, but not limited to, applications (internal & external facing), databases, operating systems, sensitive data, patch management, change management, BCP/DR, third party, cloud, etc.
  • Oversees the development of IT Audit staff and ensures the execution of the annual audit plan.
  • Performs SOX ITGC, regulatory or compliance audits as required.
  • Interacts with external audit firms and provides guidance and support for audit engagements.
  • Effectively analyzes and assesses risk to develop audit procedures, execute test procedures, and conclude on the operating effectiveness of relevant controls through the development of formal reports.
  • Leverages appropriate resources for planning the audit engagement, and effectively leads interviews/meetings to ensure relevant information is obtained for analysis.
  • Performs an appropriate level of testing based on the scope and risk, without over- or under-auditing.
  • Produces work paper documentation that is clear and concise, provides adequate detail of work performed and conclusions reached, meets department and professional standards, and is sufficient to receive a satisfactory rating from reviewers.
  • Communicates obstacles or problems as they are encountered throughout the audit.
  • Identifies control issues and findings timely, and ensures findings are based on relevant facts and are accurately characterized (based on risk).
  • Clearly communicates control findings to Internal Audit Management as they are identified.
  • Shares Internal Audit processes and business area knowledge with team members.
  • Maintaining appropriate industry associations to keep up to date with emerging technologies/IT risks and identify/leverage audit best practices.
  • Ensures the Internal Audit team is advised of key developments in all areas of responsibility.
  • Working with external auditors to coordinate IT coverage across areas of responsibility and ensure that audit work is comprehensive and sufficient to allow the external auditors to rely on the work.
  • Challenges the status-quo’ and brings original ideas to the team.
  • Fosters a team environment, is inclusive and works well with others.
  • Prepares monthly reporting for the Executive team summarizing activities and key performance indicators.
  • Other tasks as assigned.

We’re looking for

  • Bachelor’s degree in related field required (e.g., Computer Science, Management Information Systems, Accounting)
  • CISA, CISSP, CISM, or other relevant certification is required.
  • 9+ years of internal and/or external IT audit experience required.
  • Mix of operational and IT audit experience desired.
  • Experience as project lead including:
    • Risk Assessment
    • Planning
    • Audit execution
    • Issue/report writing
  • Business risk awareness and appropriate judgment to use a risk-based approach while executing the audits.
  • High level of tact and ability to communicate complex and potentially sensitive issues to various levels of management both within IT functions and outside to key non-technical business personnel.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Must possess strong computer skills
  • Must be able to think analytically, independently and objectively.
  • Must have working knowledge of tools & technical processes including: identity & access management, database management; software development methodologies, change management, vulnerability management, penetration testing, data loss prevention, batch processing, business continuity/disaster recovery planning; enterprise architecture,security etc.
  • Understanding of IT control frameworks (COBIT, ISO 27002, NIST, ITIL, FedRamp etc.) is required.
  • Knowledge of SOX 302/404, SSAE 16/SOC1/2/3
  • Excellent written and oral communication skills
  • Ability to communicate information in an understandable form to the right parts of the organization
  • Ability to work effectively in a team environment, both within Internal Audit and across other departments
  • Must be able to work in US and International time zones, when required
  • Ability to balance quality of work with speed of execution
  • Ability to use GitLab

APPLY HERE

Senior Director

Job Description

Senior Director, ESG

The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,600+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

The Senior Director, ESG reports to the Chief Legal Officer, Head of Corporate Affairs and Corporate Secretary, and is responsible for creating, maintaining and reporting on GitLab’s Environmental & Social Governance (ESG), Corporate Social Responsibility (CSR) and sustainability policies and initiatives.

Job Grade

The Senior Director, ESG is a grade 11.

Responsibilities

  • Establish best-in-class strategy and operating plan with regards to GitLab ESG, CSR and sustainability initiatives
  • Identify and prioritize sustainability and social issues; setting goals that support alignment and integration of the ESG, CSR and sustainability vision into overall corporate strategy
  • Develop measurement policies and implement governance processes and disclosure controls to ensure completeness and accuracy of ESG, CSR and sustainability reporting
  • Publicly report GitLab Inc.’s ESG, CSR and sustainability initiatives and measures
  • Lead strong collaboration with key global business stakeholders to influence positive outcomes with respect to ESG, CSR and sustainability initiatives and measures
  • Develop budget with respect to ESG, CSR and sustainability initiatives
  • Analyze regulatory requirements, regulations, business trends and industry benchmarking to enable GitLab to achieve and maintain a leadership position with respect to ESG, CSR and sustainability initiatives
  • Represent GitLab externally at sustainability & social impact leadership events and speaking engagements
  • Increase global awareness and impact with respect to GitLab’s ESG, CSR and sustainability initiatives
  • Design an ESG program that is focused on impact and tangible, repeatable results that demonstrate return on investment
  • Embrace iteration to make program changes quickly based on feedback and lessons learned
  • Create the most transparent public company ESG program

Requirements

  • 6+ years validated experience in sustainability, ESG, CSR or relevant roles
  • Extensive knowledge of global sustainability, ESG and CSR standard methodologies and trends
  • Shown success in the development and execution of successful sustainability strategies
  • Outstanding cross-functional partnership skills, with a confirmed ability to identify, initiate and lead efforts with both internal and external teams
  • Enthusiastic self-starter; equally comfortable operating at the micro and macro levels with the innate ability to know which level is needed at what time
  • Passionate about ESG and CSR and the ability to translate that passion into action
  • Experience with establishing and managing an operating budget
  • Background with hyper-growth organizations, and proven ability to adapt and learn things quickly
  • An effective communicator with the ability to use plain English and to escalate, stay coordinated, provide feedback, and ask for help
  • Strong operational mindset with ability to prioritize projects and demands
  • Embrace GitLab Values of Collaboration, Results, Efficiency, Diversity, Inclusion & Belonging, Iteration, and Transparency

APPLY HERE

Frontend Software Engineer 

Job Description

Frontend Software Engineer, US (Remote)

Location: USA

About Andela

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world.

For technologists, Andela offers competitive long term career opportunities with leading organizations, access to a global community of professionals, and education opportunities with leading technology providers.

For companies, Andela provides access to a global network of fully integrated team members that unlock their business’ innovation and growth potential.

At Andela, we are deeply passionate about creating long-lasting and transformative growth opportunities for all and doing it in an E.P.I.C. [andela.com/careers] way.

We are excited to continue building our remote first team with incredible people like you!

About the role

We are looking for an experienced Frontend Engineer to join our product teams and drive great ideas and design into web experience. You’ll be working together with product experts, UX/Visual designers, managers, VPs, in order to create the best product. There’s plenty of space for innovation and different approaches such as PoC, AB-testing, etc.

Our several frontend apps are based on ReactJS and shared components, with the continuous improvement and time to market mindset, we’re always seeking for the next step. Efficiency and performance are key.

You’ll have the opportunity to meet Machine Learning, Event Driven, Big Data and a complex integration system. We have several cross teams that coordinate best practices for each specialty to ensure cohesion across the system.

As we’re all remotely located, work time is flexible and we adapt to multiple time zones around the globe, as long as communication flows. We promote common spaces and activities to get team members closer to each other.

Responsibilities :

  • Develop features and improvements to Andela products in a secure, well-tested, and performant way.
  • Collaborate with Engineering Managers, Other Engineers, DevOps professionals, Product Managers, Designers, to solve common goals and maintain a high bar for quality in a fast-paced, incremental context.
  • Conduct Code Review within our Code Review Guidelines and ensure your colleagues’ contributions receive a swift response.
  • Solve technical problems of moderate scope and complexity.
  • Recognize impediments to our efficiency as a team (“technical debt”), propose and implement solutions
  • Translate requirements into Conceptual Designs and Technical Designs

Requirements:

  • Excellent communication skills
  • Git advanced knowledge
  • Experience in ReactJS (Typescript), HTML5, CSS3
  • Experience with database modeling (ERD/ERM)
  • Experience consuming different API protocols
  • Experience with Integration tests and debugging
  • Knowledgeable about Software Design Principles, e.g.: Abstraction, Encapsulation, Decomposition, Generalization, Coupling and Cohesion, Separation of Concerns
  • Understanding of scaling applications to handle high data traffic
  • Understanding of server-side state vs. client-side state management

Preferred:

  • DDD, OOP, Design patterns
  • Experience with database modelling (ERD/ERM)
  • Experience with Redux, Material-ui and TailwindCSS
  • Experience with e2e testing
  • Requirements refinement
  • Clean Code
  • Performance tests and improvements
  • Docker & containerization

Benefits

  • Fully Remote work culture – we hire globally and all of our roles are fully remote!
  • Bring your own device stipend – buy your own laptop with funds from Andela
  • Quarterly work from home stipends
  • Flexible working hours
  • Equity (as a part of compensation package)
  • Healthcare, 401k / pension (US only)
  • Andela Affinity Groups
  • Growth & development paths
  • Generous Paid Time Off, Parental Leave, Compassionate Leave
  • And more to come! We’re on a journey to reimagine global benefits at Andela

At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.

Andela is home for all, come as you are.

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