by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Director, Scale Customer Success
Why just have a job when you can live your Purpose? We are Givelify, a minority-owned FinTech-For-Good company that uses human-centered design, jobs-to-be-done, & data to create experiences that inspire kindness & generosity and celebrate putting more good into the world. In fact, Givelify’s mobile giving app consistently leads the App Store and Google Play in downloads, reviews and 5-star ratings amongst all giving apps. More than 1 million donors and 50,000 non-profits trust Givelify for inspiring kindness, generating nearly $3 Billion in generosity.
We seek a Director, Scale Customer Success to join our virtual team. If you’re an expert at driving customer success at scale while using your skills in 1-to-many (500+) and low-touch digital engagement models, you will develop and drive Givelify customers to fruitful outcomes within a cross-functional environment, and the challenge of scaling product success at a high performing Fintech-for-Good company sounds exciting, we would love to connect with you!
You’ll get to:
- Collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.
- Develop a digitally-led, low-touch customer communication/engagement strategy through the customer lifecycle including onboarding and launch.
- Develop and execute strategies to educate and mature customers in the value propositions, use, and best practices of Givelify products, features, and services (e.g. webinars, SEO campaigns, social media).
- Use data to discover the needs, measure the health, and advocate for customers of the assigned low-touch customer segments.
- Develop processes to manage escalated and at risk, low-touch customers with a focus on maximizing ROI.
- Work with Revenue Operations to build reports, dashboards, and scorecard to communicate the customer health, retention probability, and the effectiveness of low-touch customer success programs.
You should bring mad skills & experience:
- Bachelor’s Degree, MBA/Consulting experience preferred
- 5+ years of experience developing product adoption, customer retention, or customer growth programs within a SaaS business model
- Familiarity with digital marketing tech stack (Salesforce, Pardot, Marketo, webinars, etc.)
- Data-driven/informed using KPIs to measure impact and ROI.
- Proven track record in performing well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlineseffectively.
- Up to 10% domestic US travel
Plus These Superpowers
- Skills in developing educational or tutorial content to drive adoption, retention, and growth.
- Ability to conduct high-impact customer webinars for large audiences.
- Proven ability to drive adoption at scale in a cross-functional environment.
- Top-notch communication and presentation skills, including experience communicating data-driven insights to senior-level executives.
- Self-starter with proven ability to own projects from initial development to rollout.
- Outstanding problem-solving, strategic, and analytical skills combined with an excellent eye for business.
- Ability to build effective relationships (listen, communicate, influence, and collaborate) at all organizational levels to deliver results.
- Strong organizational skills. Excellent execution and follow-through skills.
- Ability to adapt and change with the needs of the organization and business.
Our People & Culture
We are a virtual team of high-performing professionals who innovate & collaborate to fulfill our mission to help people instantly find causes that inspire them to action so they can change the world one simple, joyful gift at a time. Our culture of integrity, heart, simplicity, & that wow factor fuel our aspiration to be recognized amongst the tech industry’s most inclusive & purpose-driven workplaces.
We take great pride in providing competitive pay, full benefits, amazing perks (including flexible PTO), and most importantly, the opportunity to put passion & purpose to work.
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Practice Operations Analyst (Remote – Nationwide)
Location: United States
Job Type: PERMANENT
Job Time: FULLTIME
Job Description:
Remote, Nationwide – Seeking Practice Operations Analyst
Everybody Has A Role To Play In Transforming Healthcare
If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry’s most challenging situations from the inside.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Serve as an external and internal information conduit to solve an issue at a site, Regional, or Divisional level; participate in regular and ad hoc meetings to support division needs
- Collaborate with departmental leads, Business Analysts, and other Stakeholders and Subject Matter Experts to support the creation, implementation, and maintenance of reporting and technology solutions and workflows
- Oversee and support tracking, coordination, and other activities that improve and sustain the financial health of practices and programs (e.g., AR, contract incentives, stipends, etc.)
- Work with physician leaders, business partners, workgroups, and committees to develop necessary supporting materials (e.g., manuals, training modules, presentations, curriculum, etc.) for the diverse needs within the Operations Division (i.e., different practice lines within the division) each of the practice lines
- Support and evaluation of programs and initiatives in meeting the defined objectives and outcomes at a practice or regional level
- Assist with the development and writing of site annual reports, operational assessments, and project proposals
- Complete data reporting and interpretation including financial statements, client and provider surveys, hospital reports and publicly available sources
- Compile data from various sources and support workflows for data consolidation to support collaborative efforts between Operations, Finance, Growth, and other departments
- Track, escalate and investigate data quality issues with product managers and subject matter experts throughout the organization
- Build expertise in business context and familiarity technology infrastructure to help formulate business requirements for the development of reporting and analytical products that support operations within the division
- Provide project management and coordination support for new business growth, practice service line expansion, performance improvement initiatives, and program implementation as needed
Required Experience and Competencies
- Bachelor’s level education or equivalent experience in addition to below is required
- 1-3 years of experience in data analysis; healthcare practice management; planning, coordinating, and implementing programs required
- Experience in healthcare industry preferred
- Microsoft Office Suite, including Word, Excel (intermediate-advanced including pivot tables and advanced functions), Outlook, and PowerPoint
- Proficiency with visual analytics
- Ability to write business proposals and excel in written communication with clients
- Understanding of lean / process improvement methodologies
- Basic knowledge of medical terminology
- Excellent writing skills (writing sample will need to be submitted during interview process)
- Data reporting, analysis and interpretation skills, including financial statements and statistical reports
- Proven ability to establish credibility quickly with internal and external customers
- Knowledge of program development and project management concepts and best practices
- Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and work as a team member in a collaborative manner with limited guidance
- Strong customer service skills
The Community
Even when you are traveling or working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more.
- Trainings to help support and advance your professional growth.
- Team building activities such as happy hours and holiday celebrations.
- Flexible work hours.
- Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
- Student Loan Repayment Program
- Professional and Career Development Program
- EAP, travel assistance and identify theft included
- Wellness program
- Commuter Benefits Program
- Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Sr. Research Engineer
Location: Remote, US
About iRhythm:
iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 2 million patients and their doctors on a shorter path to what they both need answers.
About this role:
As a Research Data Engineer within the iRhythm Research & Systems Engineering team, you will be a critical collaborator in the discovery of new clinical and commercial insights. In collaboration with specialist teams in data science, clinical research, product development, and others, your pipelines and services will empower our researchers to develop the next generation of innovations. As you grow here your experiences and creative ideas will help drive the direction of our research data stack.
Responsibilities
- Design and code pipelines that efficiently transform our raw data into formats and structures that best serve our researchers (Python and algorithm design)
- Implement services that store and deliver this data to appropriate end users (AWS tools, Snowflake, Docker)
- Develop, document, and monitor testing regimes that ensure performant code and data integrity
- Maintain a clean and well-documented code base and audit trail (git, Bitbucket, Confluence, JIRA)
- Provide feedback to data, systems, and software development teams to help shape the next generation of our data tooling
- As you become well-versed in our data ecosystems, advise researchers on how to address data asks from internal and external collaborators
About You:
- You enjoy both software development and the scientific research process
- You enjoy the creation of new data tools, services, and pipelines
- You like to work on meaningful problems in health science and biomedical research
- You are a strong communicator, interested in communicating technical information about data to a wide range of stakeholders and up and down the management chain
- You would like to work on a lean team in a flexible, wide-ranging role with room for initiative and vision
Required Qualifications
- Viewable as a functioning project in a public repository:
- Experience with software development in Python, including libraries such as pandas and scikit-learn
- Experience creating data pipelines that transform raw data into insights
- Background in scientific research, preferably as expressed through one or more publications
- Knowledge of statistics and data analysis
- Skill with SQL and database queries
- MS in a technical discipline, or equivalent via alternative training and certification pathways
Preferred Qualifications
- Experience with AWS tooling including Redshift, Glue, and Batch
- Experience with data issues arising in clinical research such as data freezing and replicability
- Previous experience in the medical device industry including its data requirements and regulations
- Signal processing knowledge including topics like wavelets or compressive sensing
- Contributions to an open-source software project, including accepted commits
What’s in it for you:
This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!
iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!
FLSA Status: Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
Make iRhythm your path forward.
APPLY HERE
by Ronald Barron | Aug 29, 2022 | Uncategorized
Job Description
Title: Digital Design Engineer
National Bank
Location: Westwood, Massachusetts; Charlotte, North Carolina; Johnston, Rhode Island; Remote
Category: Marketing, Digital Experience, and Communications, Technology
ReferenceNumber: 227111
JobType: 1st Shift
Citizens has an exciting opportunity for a dynamic and passionate Digital Marketer to help transform our marketing channels and digital capabilities. The Design Engineer will collaborate on a digital engagement strategy team to design and test personalized content experiences within Citizens owned digital channels, including mobile app and web. This newly created team is building innovative experiences that drive engagement and deliver content to deepen relationships with our customers.
The Design Engineer is a key member of the team that will actively participate in the initial design, delivery and development phases. This includes supporting the design process to help guide graphic and UX professionals to establish interactive elements and content delivery techniques for personalized communications and offer delivery. The team will rely on the Design Engineer to work with content, asset and payload platform owners to help translate design into code and consult on recommended techniques for delivery. The role will support testing and development of new interactive capabilities within the creative to deliver key elements while enabling increased independence for the team to scale testing and delivery volumes. The role will also support the partner channel development teams to assist and advise on how system based interactive components and elements can be implemented for UI rendering using lightweight coding techniques.
The Design Engineer will help drive innovative and modern approaches to interactive creative and content interfaces that engage customers. The ideal candidate will provide a mix of experience delivering interactive front-end UI and experiences in the web or mobile channels, experience with digital advertising formats and consulting with non-technical design teams to ensure executable creative experiences and scalable design technology.
Responsibilities
- Lead collaboration with visual and UX design partners to define interactive design formats
- Lead collaboration with channel development partners to deliver lightweight interactive experiences
- Partner with payload partners/platforms to engineer efficient ways to render experiences
- Demonstrate approaches to assist lead partner development teams to adopt new standards
- Support delivery and optimization in both mobile and web-based platforms
- Support testing and troubleshooting for interactive content experiences
- Provide thought leadership and expert points of view on how to deliver more interactive content experiences within the application software
- Deliver expertise around use of modern web and mobile development tools, frameworks and techniques
- Collaborate as key member of an strategic focused Agile POD that partners with teams from different discipline areas in the business
Qualifications
- Experience with a broad spectrum of technologies including: Native mobile development (Android/iOS Swift UI), HTML5/CSS3/JavaScript, XML, JSON, web and server programming and Responsive/Adaptive design
- 2+ years of professional experience with front end, web or mobile software development using JavaScript, HTML and CSS
- Experience with object-oriented design and service-oriented architecture
- BS in Computer Science or equivalent
- 4+ years of hands-on development experience
- Experience collaborating with UX, Product and non-technical partners
- Experience taking a lead role developing complex interactive components that have successfully been delivered to customers
- Experience communicating with partners, and other technical teams to collect requirements, describe software product features and technical designs
- Knowledge of professional software engineering and best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operational excellence
- Knowledge of modern web development tools, frameworks and techniques (React, NodeJS, TypeScript, CSS pre-processors, etc.)
- Understanding of broadcast/motion design, color theory, typography, composition and iconography a plus
- Strong understanding of interaction design and design process
- Passion for inventing new product designs and technical solutions
- Interest and proficiency in visual design
- Experience driving technical challenges and solutions
- Experience creating advanced architectures and sustainable solutions
- Familiarity with working in an Agile environment
- Programming experience on native mobile platforms
- Experience and passion for developing visually polished, engaging and highly fluid user interfaces
- Strong attention to detail and organization skills
- Excellent written and verbal communication, presentation, and interpersonal skills
Hours and Work Schedule
Hours per Week: 40
Work Schedule: M-F
APPLY HERE
by Ronald Barron | Aug 26, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: Employer states this position will be remote in the US.
Sales Executive – Remote Work:
Who We are
BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.
We are looking for Sales Executives to join our Client Services Team and help spearhead our growth.
As a Sales Executive, you will play a critical and active role in the day-to-day operations. This is an excellent opportunity to be one of the key members of our Client Services team and position yourself for unique career growth opportunities.
Main Activities:
– Conduct in-depth research on prospects.
– Using proprietary Sales Tools to contact and convert leads into clients.
– Contacting potential clients via email to establish rapport and set up meetings.
– Reach out by phone and hold quality conversations to generate qualified prospects.
– Work closely and collaboratively to develop and implement appropriate prospect strategies and plans.
– Work internally with the Sales Management and Marketing teams to ensure proper quality and quantity of presentations.
– Provide complete and appropriate solutions to boost revenue growth and profitability.
– Present, promote, and sell services using solid arguments to existing and prospective customers.
– Establish, develop, and maintain positive business and customer relationships.
What are we looking for:
– American Citizen.
– At least 5 years of experience in IT Sales or IT Business Development, selling nearshore IT Professional -Services (If services were delivered from Latin America it would be a Big plus).
– An impressive network of potential new clients in the IT Industry and/or Verticals.
– Experience in ‘opening doors’ to new opportunities.
– Target driven and experience in networking with and influencing decision makers at the C-Level.
– A proven track record of revenue generation, client retention, and sales target achievement.
– Experience managing a P&L, including reporting and metric assessment for the business.
– Thorough understanding of marketing and negotiating techniques.
– Fast learner and passionate for sales.
– Ability to work independently as well as within a team.
– Self-motivated with a results-driven approach.
– Aptitude in delivering attractive presentations.
– Advanced English level.
How we do make your work (and your life) easier:
– 100% remote work.
– Hardware setup for you to work from home.
– Flexible hours – make your schedule.
– Paid parental leave, vacation & holidays.
– Diverse and multicultural work environment.
– An innovative environment with the structure and resources of a leading multinational.
– Excellent compensation — well above the market average.
– Here you can grow at the speed of your learning curve.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now!
APPLY HERE
