by Ronald Barron | Sep 21, 2022 | Uncategorized
Job Description
Sr. UX Researcher
- REMOTE
- United States
- Part time
ABOUT US
For over ten years, HappyFunCorp has been helping businesses develop great products and deliver technical solutions with a blend of strong engineering skills, human-focused design, and culture that makes working with us enjoyable. We’ve worked closely with startups as well as Fortune 500 companies to innovate across a variety of verticals. Though we’re headquartered in Brooklyn, NYC, we embrace remote work, and it’s been part of our DNA from the start.
Our team of over 70 sharp and talented engineers, designers, and product architects hail from diverse backgrounds, bringing empathy and business savvy to every project and relationship we take on. Whether you’re looking to take an idea from concept to production, improve an existing product, or handle a complicated digital transformation project, we can help.
This is a minimum of a 2 month project with 15-20 hours a week that will likely be extended.
Specifically, you will…
- Identify the client’s target users, create user personas, conduct research, and perform user testing
- Perform competitor analysis to understand the client’s competitive landscape
- Conduct both qualitative and quantitative research to understand the client’s current users and the potential US market users
- Offer insights and possible areas of opportunities and create a business case for senior management and key stakeholders
Requirements
- Previous experience as a UX Researcher and has had a previous role at a technology company or agency
- Strong understanding of design thinking and user-centered design methods
- Capable of analyzing findings and translating those findings into insights and prioritizing those insights into a product vision
- Ability to use both qualitative and quantitative analysis and research to help identify problems and solutions
- You know how to build consensus and align people around an idea
- You listen well and have excellent communication (verbal and written) skills
- Experienced in conducting market research and competitive analysis to define business cases and prioritize platform requirements
- Strong service design experience and knowledge of tools for usability, behavior tracking, and customer relationship management
- Bonus if you have experience on projects that involved building consumer applications in or around the airline industry
Benefits
COMPANY VALUES
- First and foremost – Happy and Fun – it’s all in the name
- Then the other stuff: Maturity, Initiative, Solution-mindedness, Emotional Intelligence, Humility, Generosity, generally good to be on a team with…
HFC is a good fit for entrepreneurially-minded doers that learn and adapt quickly and have a passion for what they do. What we look for is someone with experience turning ideas into fully-fledged products. We offer competitive pay, a fully remote company culture, and the opportunity to work on cool projects with great people. If this sounds like you, send us your application!
APPLY HERE
by Ronald Barron | Sep 21, 2022 | Uncategorized
Job Description
Title: Presentation Designer
Location: US National – Remote
Job Summary
The Rubrik Creative Team is looking for an experienced Presentation Designer. As a visual storyteller, you will be responsible for bringing our vision and strategy to life, working closely with executives and internal teams to create compelling brand narratives. You will guide the processes and requirements to share how our technology is making a difference in the lives of our customers. This role will report to the Creative Director, who is based in Palo Alto, CA.
Responsibilities
- The Presentation Designer will work autonomously and manage individual projects to completion
- Will work closely with executive and cross-functional teams to enhance the brand story for both internal and external audiences
- Design With Purpose: understand the content of presentations and apply best design practices to create slide content for optimal viewing
- Turn data, concepts and research into compelling learning materials through presentations while adhering to brand guidelines and design standards
- Able to effectively manage a wide range of projects simultaneously, by quickly grasping objectives and meeting tight deadlines
- A solid understanding of information graphics and the ability to readily create data visualizations that are clear and easy to understand
- Design custom graphics, illustrations, and diagrams, as well possess the ability to find and apply appropriate stock imagery, illustration, and design elements to complement presentation themes and content
Qualifications
- 5+ years of professional presentation design experience, with ability to articulate and advocate design decisions
- Bachelor’s degree in Design, Marketing, Advertising, Fine Arts or related field
- A portfolio of work showcasing strong foundation in design principles (typography, color theory, hierarchy, contrast, and grid / alignment)
- Must be an effective communicator and collaborator, working across various teams with the ability to turn around quality work under tight deadlines
- Highly skilled in Google Slides, Microsoft PowerPoint and Keynote
Additional Qualifications:
- Enthusiastic, self-motivated, curious, and personable
- Able to translate strategic concepts and ideas into a compelling story (see the forest through the trees)
- Proficient in Adobe Creative Suite software; namely Illustrator and Photoshop
- Experience in animation is a plus
Pursuant to Colorado regulations, if this job is performed in Colorado, the minimum annual salary is $93,000, plus bonus potential, equity and benefits
APPLY HERE
by Ronald Barron | Sep 21, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: The employer indicates this position is remote anywhere in the United States.
Customer Service Representatives/Tier I Support – Remote
- Contract Type: Permanent WAH
- Location: Rochester – NY
- Industry: Telecom
- Job ID: REF4083Z
Company Description:
Customer Service Representatives/Tier I Support – Remote
Do you go above and beyond to satisfy the needs of your customers? Are you a dynamic, out-of-the-box thinker with the initiative to do everything possible to ensure that every customer is beyond satisfied? Have you been described as friendly and down to earth?
Join us.
Job Description:
Sutherland is now seeking Customer Service Representatives to provide Tier 1 technical support for customers of one of our customers, a leading telecommunications/internet service provider. In this work from home position, you will answer calls and provide an outstanding customer experience to callers related to services issues, internet connectivity and hardware technical support. This is the job for you if:
- You can execute on delivering a great customer experience
- You are an early adopter: the first of your friends to buy the latest computer or mobile phone platform.
- You are the “Go-To” person who helps others get the most out of their Products and Services
- You are technically savvy and understand Operating Systems/Streaming Video/Web Applications
- You can handle multiple call types
What we offer:
- Attractive hourly rates
- Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
Qualifications:
- High school diploma or GED
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
Requirements to work from home:
- A quiet and distraction-free, secure place to work.
- A computer with:
- 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
- 4 GB RAM
- 10 GB available hard drive space
- One or more available USB ports (2.0 or greater)
- Sound/audio support
- Windows 10
- 2 – 20 inch monitors
- Wired Keyboard
- Wired Mouse
- A headsets that has:
- USB
- Dual ear
- Noise-cancelling microphone
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- *Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
APPLY HERE
by Ronald Barron | Sep 21, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: The employer indicates this position is remote from anywhere in the United States.
- Customer Service Consultant – Work from Home
- Contract Type: Permanent WAH
- Location: Rochester – NY
- Industry: Corporate
- Job ID: 22004327
Job Description:
As a Customer Service Consultant, you’ll bring your expertise to deliver exceptional technical service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
This is the job for you if:
- You excel at providing technical support and troubleshooting assistance
- You are an active listener and can leverage probing question skills to understand the customer’s questions/concerns
- You are comfortable upselling products and services, when appropriate
What we offer:
- Competitive hourly rate of $16.00/hr
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications:
- Excellent verbal and written communication skills and are a strong multitasker
- Driven by solving problems and meeting goals
- Familiar with Microsoft Office tools
- Experience in customer service
- Experience in technical support
- High school diploma or equivalent
Requirements to work from home:
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
- A computer with:
- 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
- 8 GB RAM
- 10 GB available hard drive space
- One or more available USB ports (2.0 or greater)
- Sound/audio support
- Windows 10
- 2 – 20 inch monitors
- Wired Keyboard
- Wired Mouse
- A headset to use for training and meetings that is/has:
- USB
- Dual ear
- Noise-cancelling microphone
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
APPLY HERE
by Ronald Barron | Sep 20, 2022 | Uncategorized
Job Description
Data Strategy Manager
REMOTE /
BUSINESS OPERATIONS BUSINESS OPERATIONS /
FULL-TIME
The Company
At Springboard, we’re on a mission to bridge the world’s skills gap, offering career change, and online education in data science, machine learning, UI/UX design, coding, and cyber security. Our courses may be tech-enabled, but we’re ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches — our end goal is to successfully help students transition into their dream jobs in new careers. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received by our students every year. We’re an analytical and data-driven, empathetic and supportive, well-funded series B company with ~200 employees.
The Opportunity
Are you a data strategist, with serious analytical and statistical chops, who can architect and lead data science-driven capability development from start to finish? Do you know how to interrogate data to get insights to inform strategy and drive business optimization? Will stakeholders listen to you because you are a strong communicator and passionate problem-solver? And do you have the experience and moxie to back it up? If your answer is yes to these questions, we would love to meet with you!
We are looking for a talented and driven Analytics & Machine Learning Strategy Manager to be a key player in our centralized data team. This person will work with a team of high-performing analysts, engineers, and cross-functional business teams to mature our analytics practice and enhance our data science capabilities. You will apply data science and analytics best practices to the creation of, and maintenance of, machine learning models for predictive and prescriptive analytics applications. You will also own the strategy for how our data is measured, collected, and augmented across all of our platforms. Finally, you will be the standards bearer for how analytics and machine learning is used across the company and how performance is quantified.
Responsibilities
- Conceptualize and manage proof-of-concept AI and ML-related projects and measure the impact on business metrics
- Develop strategies for feature engineering and synthetic data generation to provide better and faster ways of reaching conclusions with limited data sets
- Develop and deploy marketing attribution models and be able to explain related strategic decisions in their development
- Develop and deploy lead scoring models and work with analytics engineering to deploy them
- Drive data governance and metrics standardization across the company
- Be the strategic lead on telemetry and instrumentation regarding how data is collected for analytics use-cases and work with various teams to implement
- Be the subject matter expert on modern applied machine learning techniques and technology Demonstrate the ability to explain the complicated analysis and be able to summarize associated techniques to business stakeholders
- Create extensible and scalable operational ML frameworks which can be effortlessly deployed and supported by analytics engineering
- Own reviewing, designing, and optimizing our ML architecture and feature stores
- Be a thought leader on how data can and should be used to optimize performance across the business
- Manage, coach, and mentor team members on machine learning and statistical concepts Proactively and constructively question the status quo, and influence change within the organization to enable growth
- Understand the analytical objectives to make logical recommendations and drive informed actions
You
- Have 4+ years of full-time work experience in data analytics, machine learning, and applied statistics.
- Have 2+ years of experience in supporting sales and digital marketing
- Are a proficient Python programmer with experience in SQL; Preference for someone with experience with BigQuery and Google Cloud Platform.
- Are practiced with data visualization tools and creating mission-critical dashboards to enable functional teams to make decisions
The Springboard team of 220 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.
Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget, team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team.
We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
APPLY HERE
