by Ronald Barron | Dec 19, 2022 | Uncategorized
Job Description
Social Media Strategist
- United States – Remote OK
- Full-Time
- Marketing
Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.
Job Summary:
SelectQuote’s digital marketing team needs a Social Media Strategist. The Social Media Strategist will work in coordination with the Director of SEO & Content Strategy, as well as members of other departments, to establish and execute strategy around SelectQuote ratings, reviews, and social media. This position will be responsible for organic social media initiatives across all divisions of SelectQuote, one of the country’s preeminent national insurance brokerages.
The Social Media Strategist manages the execution of organic social media deliverables, channel monitoring, weekly reporting, and long-term social media and review/response strategy as it relates to the broader SelectQuote brand-building and business objectives. SelectQuote is looking for candidates with an entrepreneurial spirit and a creative approach to storytelling in the social media space.
Essential Functions:
- Assist in the development and execution of data-driven social media strategy for SelectQuote (including platform consideration, content publishing, and response strategy)
- Develop and refine a rating and review strategy for SelectQuote
- Create, curate, and manage organic social content, including copywriting, design, and multimedia elements
- Coordinate, schedule, and monitor organic social media content
- Employ and leverage social listening strategies, including helping select appropriate tools and tech to aid in this effort
- Manage social engagement, including responses to organic posts, ads, and tagged mentions
- Manage SelectQuote reviews/ratings, including responding to reviews where applicable, answering questions, and routing customers to the appropriate departments when necessary
- Monitor and advise on social media trends and help determine where/how these apply to SelectQuote
- Plan for and lead organic social media campaigns, including tracking and reporting on the success/effectiveness of those campaigns
- Develop meaningful insights around social media performance and areas of opportunity for SelectQuote
- Routinely conduct competitive and market research
- Collaborate with others on the marketing team to ensure all marketing initiatives and messaging are consistent and aligned with company and division goals
Knowledge, Skills and Abilities:
- Deep understanding of content marketing and brand-building theory
- Strong understanding of foundational social media elements and platforms, their audiences, and how to leverage them to maximize branding and lead generation efforts
- Focus and attention to detail
- Intellectual curiosity and an analytical mindset
- Strong creative, verbal, and written communication skills
- Solid organizational and time management skills
- Able to analyze data sets and derive actionable insights from several data sources
- Familiar with digital marketing, digital channels, and online marketing metrics
- Resourceful and autonomous learner with the ability to deliver under pressure
- Previous experience with copywriting, content marketing, and/or content strategy preferred
Training and Experience:
- Bachelor’s Degree in a relevant field and 2-3 years’ of social media marketing experience
- Experience developing, managing, and measuring social media campaigns for medium-to-large brands
- Working knowledge of analytics software, content management systems, and SEO tools
Benefits:
It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.
Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.
APPLY HERE
by Ronald Barron | Dec 19, 2022 | Uncategorized
Job Description
Title: Senior Product Designer
Location: Remote (US Only)
NoRedInk is looking for a product designer to help us achieve our mission of unlocking every writer’s potential. In this role, you’ll serve as the dedicated designer for two of our cross-functional feature teams: 1) Product Growth and 2) Learning Experience. Every feature team at NoRedInk owns a significant aspect of our strategy and product, and you’ll work closely with product managers, engineers, curriculum specialists, and other key stakeholders to build innovative software solutions that improve the lives of our users.
More specifically, the product designer is responsible for owning the end-to-end design strategy and solutions for each of their product areas by using design thinking, creative problem solving, and visual design craft to deliver meaningful experiences for our students, teachers, and administrators. All of our product designers are generalists, meaning that they drive research, information architecture, interaction design, visual design, prototyping, and everything in between.
Design at NoRedInk sits within the larger product team, consisting of product managers and product designers. The design team itself is small but mighty, currently consisting of two other product designers. As the third member of this team, you’ll be a partner in up-leveling the role of design at NoRedInk by assuming the highest level of ownership over our design system, direction, and processes.
In this role, you will:
- Own end-to-end design for two product areas: Product Growth and Learning Experience.
- Drive research, information architecture, interaction design, visual design, prototyping, and usability testing for new features and experiments.
- Partner with product managers, engineers, curriculum specialists, and stakeholders from other departments to define, design, and build features that delight users
- Drive improvements to our product’s overall design, tooling, and processes, and contribute to maintaining and growing our design system
About You:
- 7+ years relevant experience on an in-house product design team
- Experience driving end-to-end design for critical, complex projects that both solve user needs and achieve business outcomes
- Strong across information architecture, interaction design, visual design, and prototyping
- Experience working on an agile team with product managers and engineers
- Exceptional written, verbal, and visual communication skills
- Ability to independently manage deliverables and set expectations with clear communication, planning, and estimated timelines
- Excellent at giving and receiving design feedback
- Passion for K-12 education and a deep commitment to improving outcomes for students and educators
What NoRedInk Offers:
- A competitive salary and equity package in a high-growth, well-funded startup with massive traction
- Excellent health, vision, and dental benefits (U.S. Only)
- A remote-first culture that allows for flexible hours (We were big on remote before COVID!)
- A relaxed and flexible PTO policy and paid parental leave
- 401(k) (U.S. Only)
- LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
- Team retreats and events to connect with fun, talented coworkers
- Consistent modeling of our company’s core values
- The ability to help millions of students and teachers and address a critical societal need
Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set up stipend, and generous equity. Our salary ranges are based on location specific market data and internal parity. For New York City, the salary range for this role is $160,000.00 – $175,000.00. Please know that if you are invited to speak with a recruiter at NoRedInk, they will have an open discussion about compensation during your first call to ensure alignment.
APPLY HERE
by Ronald Barron | Dec 19, 2022 | Uncategorized
Job Description
CAG – Graphic Design Manager
All Employees Remote, New York
Caring Across Generations JOB ANNOUNCEMENT
Title: Graphic Design Manager
Position: Full Time
Salary: $80K – 85K, based on experience
Work Location: Remote
About Caring Across Generations:
Caring Across Generations is a national campaign working to make care more affordable and accessible at every stage of life, while making sure caregivers are treated with respect and dignity. Founded in 2011 by Sarita Gupta and Ai-jen Poo, our campaign is focused on creating change in three ways: organizing a powerful movement of the Caring Majority the majority of Americans who are directly affected by the need for care, fighting for groundbreaking policy at the state and federal level and changing hearts and minds through storytelling, pop culture interventions and cultural organizing.
About the Position
Caring Across is seeking a Graphic Design Manager to join our ambitious and high-performing Communications team as they work to advance the organizational brand, advance our work to transform cultural norms and narratives about aging, disability and care, as well as shift care-related policy so that it is accessible, affordable and equitable.
Reporting directly to the Senior Communications Director, the Graphic Design Manager is responsible for the visual representation of the Caring Across brand across all touchpoints (print, digital, video, photography, etc.) from ideation to execution.
The Manager will work closely with cross-departmental staff teams to maintain our brand identity while developing compelling and user-friendly creative materials that support and advance strategic goals. A collaborative work style, strong design skills, attention to detail, and project management experience are vital.
Role and Responsibilities
Brand management and strategy
- Develop a nuanced and practical understanding of Caring Across’ brand identity and maintain the organization’s brandbook and brand templates.
- Ensure all internal and external visual communications reflects and advances the organization’s goals and adheres to brand guidelines.
- Incorporate and grow design systems while educating staff and peers.
- Serve as subject matter expert for issues regarding visual identity and graphic design.
Collateral creation and creative direction
- Design and produce a high volume of digital and printed materials, campaign collateral, presentations, merchandise, ads, and other designed items.
- Assemble and prepare final print-ready layouts for printers also preps final digital files for online usage.
- Identify and execute original and engaging design solutions for different types of material, design directions, and creative concepts.
- Lead multimedia content production efforts, which may include video editing and post-production, as well as photography and photo editing.
Project management
- Collaborate with cross-functional teams to understand the goals and target audiences for specific initiatives and projects, and develop creative concepts and directions that advance those goals.
- Present design solutions to cross-functional teams, be open to feedback, and know how and when to advance strategic design choices and best practices.
- Manage external vendor projects and relationships to deadlines and budget.
Qualifications & Skills
- Bachelor’s Degree from a four-year college or university in graphic design and/or related field, or equivalent work experience.
- 1-3 years related experience and/or training or an equivalent combination of education and experience including implementing and extensive understanding of design principles, techniques, and technologies.
- Candidates should share a portfolio of work with their application that demonstrates experience with Adobe Creative Suite; print and digital design best practices; video editing and post-production programs; photography principles and photo editing.
- Experience in typography, layout, color theory, and information design preferred.
- Accuracy and attention to detail required.
- Ability to prioritize and manage numerous projects simultaneously.
- Strong interpersonal skills and desire to collaborate across departments and teams.
- Self-starter who is comfortable working independently and asking for assistance when needed.
- Ability to travel nationally as needed.
What we offer you in return and why you would love being a part of our team!
- We are 100% virtual (with occasional travel for events & retreats).
- Care is in our name; it is deeply embedded in our culture and our team consists of mostly current or former caregivers. We are fully supportive of your wellbeing.
- We offer a generous virtual office budget which includes home office set up and a cell phone and Internet stipend.
- Generous paid time off, including 15 paid holidays, work schedule flexibility, time off in the summer for a mini sabbatical, 12 days of PTO and 12 days of sick leave, Paid Family Leave and time off at the end of year (2 weeks which lead into the new year).
- 401k Match.
- 100% paid Medical, Dental, Vision, Life and Short Term Disability Insurance. Long Term Disability Insurance is paid by the employee at a very minimal cost.
- Work with a world-class team that looks and is like you (old adults, Black people and people of color, LGBTQIA+, disabled people and more are all fully represented here).
- We offer learning and growth opportunities, including an annual allowance for professional development.
- You have an opportunity to live a values-aligned work-life.
- Employee discounts for select stores, travel packages and restaurants.
- A fun team environment, even while we are busy changing the world.
APPLY HERE
by Ronald Barron | Dec 19, 2022 | Uncategorized
Job Description
Digital Adoption & Reporting Analyst – Independent Natural Foods Stores
01-Operations · Saint Paul, Minnesota
Full Time
You know data. Data architecture, data analytics, data visualization, how to build queries to get the data you need, and how to communicate the story behind the data effectively. Why not use that data know-how to help small businesses succeed? INFRA is hiring a Digital Adoption & Reporting Analyst to make our data make a difference and our platforms succeed.
A Digital Adoption & Reporting Analyst thrives within our nimble team by embracing the unknown and turning ambiguity into useful insights. In this position, you will help further INFRA’s vision of a sustainable, equitable food system by turning data into useful, easily understandable information that helps our staff make strategic decisions to help our members bring good food to communities across the country. You will also play an integral part in maximizing digital engagement with our external partners.
*This role is a part of our hybrid workforce, Minneapolis/St Paul area candidates preferred, fully remote candidates considered.
What you will own and improve:
Data visualizations
- Engage stakeholders to determine how best to present and visualize information for business insights
- Design and build dashboards and data visualizations for internal and external purposes using diverse data sets
- Use dashboards and visualizations to effectively communicate the story behind the data
Business reporting and analytics
- Transform datasets into beneficial qualitative and quantitative reporting and analysis
- Independently and collaboratively synthesize raw data into digestible information
- Partner with stakeholders to design and develop metrics, reports, and analyses to drive key business decisions
Connect Business Intelligence (BI) strategy
- Actively engage stakeholders to gather requirements and create meaningful reporting
Data collection, conditioning, and management oversight
- Create and maintain systems and software for data extraction, transformation, load, and analysis
- Work cross-departmentally to identify, recommend, and implement more efficient data management processes
- Advise on data architecture and governance
- Define, implement, and document data collection and reporting procedures and best practices
Engagement, training, and documentation
- Collaborate with leadership and staff to ensure all employees adhere to data collection and reporting procedures and best practices
- Provide ongoing and accessible training and educational opportunities for staff
- Assist staff with digital curriculum best practices
- Inspire others by communicating benefits, leading by example, and utilizing a spirit of service approach
Analyze metrics and monitor adoption project health
- Set KPIs or metrics to monitor and improve platform adoption
- Monitor usage statistics to ensure productivity targets are met
- Identify potential obstacles, learn where productivity falters, create plans to improve adoption and productivity.
What you already know:
- Degree or certificate in business, data analytics, computer science, MIS, psychology, or equivalent experience
- Experienced with a variety of data management, analysis, and reporting methodologies, including BI
- Proficient in M365, including Azure Automation (e.g. Power Automate) preferred
- Comfortable navigating complex data systems and relationships with exceptional attention to detail and accuracy
- Communication: practiced at active listening, determining root causes, flexibly communicating, and keeping everyone up to date
- A solution-oriented mindset with demonstrated professional experience balancing user requests with user needs
- How to balance innovation and where we want to go with MVP and where we’re at
What you will learn:
- How to gain a deep understanding of INFRA and driving the efficacy of data to solve business problems
- How to align INFRAs business model with data solutions that build relationships
- As this role grows and progresses, you will have the opportunity learn how to build on your Reporting Analyst skills to create insights and story-telling
- How to support and evolve BI adoption in a growing company
- How to use data within the intricacies of the food industry and understand the intersections of manufacturing, distribution, and retail
*Travel up to 5% may be required for this position.
APPLY HERE
by Ronald Barron | Dec 19, 2022 | Uncategorized
Job Description
Tier 2 Customer Care Agent
Remote
About FuboTV:
With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. FuboTV operates in the U.S., Canada, France and Spain. The company also has a growing engineering center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.
We’re rapidly growing in employees, subscribers, content offerings and awards including being ranked highest in Customer Satisfaction among Live TV Streaming Providers by J.D. Power. Which means we need your help taking us to the next level.
FuboTV is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.
FUBOTV’S HEADQUARTERS ARE LOCATED IN NYC, BUT THIS WILL BE A REMOTE POSITION
Who we are looking for:
We are looking for a Tier 2 representative to deliver world class technical support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding FuboTV products over the phone and online. We need a resourceful and attentive individual who can make the best use of all tools and technologies to help resolve customer service issues. The ideal candidate will be expected to complete ongoing training to stay abreast of product, service, and policy changes that will be relevant to our users. The candidate will also provide effective and timely resolution of a range of customer inquiries and should strive for a one-call resolution of customer issues.
Education and Technical Requirements:
- High school diploma or GED equivalent
- Above-average knowledge of tech-related elements (i.e. Amazon Fire TV, Chromecast, Roku, iOS, Android, etc.)
- Experience handling technical support and have the ability to perform advanced troubleshooting steps
- Excellent interpersonal skills
- Ability to identify and meet customer’s needs and requirements
- Exceptional phone and customer service skills
- Punctual, regular, and consistent attendance is required
Knowledge, Skills, and Abilities:
- Excellent telephone etiquette, verbal, and written communication skills
- Must be self-motivated with a demonstrated ability to work independently in a fast-paced environment
- Ability to establish and maintain effective relationships with customers
- Strong team and interpersonal relationship skills conducive to team development
- Ability to work independently, make judgment decisions and demonstrate consistent follow-through
- Very strong written and verbal communication skills are required
- Creates and maintains customer loyalty by serving customers above and beyond their expectations
- Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times
Other Requirements:
- Must be available for weekend (Saturday & Sunday) hours
- Most Call Center employees work on a shift basis, and as such will be required to periodically rotate shifts and regular days off
- All customer satisfaction representatives must be willing to work all shifts, overtime, holidays, and emergency shifts as required
Perks & Benefits:
- FuboTV provides a highly competitive compensation based on experience and market standards.
- Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
- Free Premium FuboTV Account
- Health and Wellness initiatives
- Unlimited PTO days and regular company-wide activities.
- FuboTV’s main Headquarters are located in Midtown Manhattan.
- FuboTV is an e-verified company
FuboTV’s minimum base pay for this role is $19 per hour; maximum base salary for this role is $19 per hour. Additionally, this role is eligible to participate in FuboTV’s unlimited PTO and a full range of medical benefits. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations.
APPLY HERE
