Privacy Analyst, HIPAA Investigations

Job Description

Privacy Analyst, HIPAA Investigations

locations

US – WI – Madison

US – Remote

time type

Full time

job requisition id

R22-1163

Position Overview

We are looking for an experienced Privacy professional to join the Exact Sciences Global Privacy Office to investigate privacy incidents while supporting enterprise privacy initiatives, helping to create a privacy-focused culture, educating stakeholders on why privacy matters, and how we can ethically use data to build trust with our patients and consumers.

This position can be located in our Madison, WI office or Remote.

Essential Duties

include but are not limited to the following:

  • Provide guidance on the privacy implications of new products and procedures.
  • Apply a broad understanding of the HIPAA Privacy, Security, and Breach Notification Rules to privacy incident investigations.
  • Assist with investigating HIPAA privacy incidents. As necessary, may assist with investigatory interviews of workforce members.
  • Ability to research state and federal regulations including HIPAA, HITECH, CMIA, GDPR, State Laws, etc.
  • Monitoring and resolving assigned privacy cases in the compliance database in a timely manner.
  • Ability to manage and prioritize cross-functional projects.
  • Conducting research to gain an understanding of regulatory and privacy requirements and risks.
  • Ability to work independently while appropriately escalating issues when critical risks arise and maintain pulse with project activities to ensure progress.
  • Commitment to professional growth and understanding of the changing regulatory environment through current events reading, continuing education, self-study, cross-functional training, and work assignment variation.
  • Ability to work cross-functionally in a highly matrixed global organization.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Appropriately prioritize work responsibilities and effectively manage fluctuating workload demands.
  • Regular and reliable attendance.
  • Ability to work designated schedule.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to travel up to 10% of the working time away from the work location, may include overnight/weekend travel.

Minimum Qualifications

  • Bachelor’s degree in Healthcare Administration, Business, English, or other related areas.
  • 5+ years of direct experience with Investigations, Compliance, Audit, Health care claims, in a life science company is a plus.
  • Basic to broad understanding of HIPAA Privacy and Security Rules.
  • Demonstrated ability to navigate legal and regulatory environments.
  • Experience managing multiple projects, monitoring and reporting progress, and adhering to deadlines.
  • Authorization to work in the United States without sponsorship.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
  • Highly proficient in Microsoft Office suite applications.

Preferred Qualifications

  • JD or Paralegal certificate.
  • CIPP qualified (or equivalent experience).
  • Navex experience.
  • CRM experience.

If you need any assistance seeking a job opportunity at Exact Sciences, or if you may require a reasonable accommodation with the application process, please call our Recruitment Coordinator or email hr.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

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Helpdesk Agent

Job Description

Title: Helpdesk Agent – Remote Based

Location: Myrtle Beach, SC, US

Req ID: 223777

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Agent – Remote Based to join our team in Myrtle Beach, South Carolina (US-SC), United States (US).

The Helpdesk Associate is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems and/or applications for customers. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.

This is a work from home position. Only US based candidates will be considered.

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail and phone
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues
  • Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions
  • Identifies and provides input on unique or recurring customer problems
  • Focuses on delivering a positive customer experience according to NTT Data standards.
  • Monitors and tracks issues to ensure accurate resolution
  • May be involved in revenue generation activities with current NTT Data customers
  • Reviews and distribute pertinent cross-functional information
  • Escalates more complex customer technical issues to senior level support
  • Resolves complex issues forwarded by technicians or peers (e.g. executive technical escalations)
  • Solves problems for customers with challenging expectations (often escalated or irate)
  • Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group)
  • Participates with managers to determine focus areas for technical improvements. (e.g. establishes targeted mentoring programs, consults on incentives related to technical performance)
  • Excels at tolerance for processes and people
  • Excels at recognizing internal and external customer’s needs and expectations
  • Learns the full range of NTT Data technology, products, and services and is able to identify how these products and services align to customer need
  • Explains technical, industry, and market facts to position NTT Data as a competitive solution
  • Cooperates and collaborates with colleagues, cross-functionally, to support the sales process
  • Performs quality audits

Basic Qualifications

  • 1+ year in customer service role

Additional Preferred Skills

  • Call Center Experience
  • Technical Support Experience
  • The ability to work in a team environment and commit to a flexible work schedule, preferably the ability to accommodate a daytime, evening or overnight shift
  • Fantastic communication skills and current customer service experience is necessary
  • Exposure to troubleshooting Windows (Windows XP, Windows Vista and Windows 7) Exchange and basic network troubleshooting
  • Previous experience troubleshooting desktop, printer and notebook issues

For Colorado Candidates

In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. For a candidate in the state of Colorado only, the starting pay for this role is 16.50/hour. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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Senior Cloud Engineer

Job Description

Title: Senior Cloud Engineer

Location: Remote USA

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.

About Us

Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Customer Obsessed We always put our customers first.
  • Solution Driven We solve problems that other people are afraid to.
  • People leaders We grow all of our people into leaders.
  • One Team We believe inclusion and teamwork produce the best results.
  • Direct with Respect We communicate with honesty and respect to our colleagues, customers, and partners.

You are fired up to:

  • Maintain and augment existing Infrastructure as a Service (IaaS) architecture for infrastructure provisioning
  • Architect scalable, highly available and resilient application solutions that leverage public cloud services
  • Collaborate with the Infrastructure members and Engineering teams to formulate & execute the strategic plan cloud/automation builds
  • Work closely with all relevant stakeholders to assist in the development of systems architecture designs for API based communications between on-premises and IaaS, PaaS SaaS cloud-based systems
  • Develop automation solutions for infrastructure builds and system management activities across platforms (Infrastructure-as-code, orchestration of scripted processes (Python, Terraform, Bash, etc)
  • Implement and maintain developer workflow process automation scripts and procedures to ensure results consistency
  • Create documentation to aid in the understanding of architecture or developer workflow solutions
  • Effectively communicate the enforcement of the policies and standards in a professional & collaborative manner
  • Serve as a technical leader, engaging with software and data engineers to capture and implement requirements
  • Work independently and proactively to propose infrastructure improvements in Azure
  • Desire to acquire new skills, multitask and work on projects outside of the immediate areas of need
  • An appreciation for being solution driven, customer obsessed, innovative and collaborative

You have:

  • 7+ years of IT systems engineering/administration and support experience
  • 5+ Years of experience in cloud solutions delivery
  • Experience creating architectural documentation and diagrams
  • Relevant experience working with Cloud Automation in any cloud provider
  • Experience architecting, deploying, and administering systems in any cloud provider
  • Extensive knowledge of cloud security best practices
  • Experience with centralized configuration management systems
  • Experience with SDLC and following change control processes
  • Architecture and implementation experience on-premises and cloud
  • Knowledge of different architecture methodologies (Microservices, TOGAF etc.)
  • Understanding of containerization and virtualization
  • Knowledge of hybrid cloud and multi-cloud management
  • Knowledge of Infrastructure as Code (IaC)
  • Practical experience supporting DevOps, CI/CD
  • Experience with monorepos and artifact management
  • Previous coding experience across the stack
  • Experience working in Scrum/Agile environments
  • Knowledge of GIT and managing branching strategies
  • Azure or other cloud certifications highly valued

You value:

  • Product- and business-minded pragmatism
  • Creative and practical approaches to architecting software systems
  • Robust, auditable and automatically-tested software fit for financial services
  • Technical professionalism: maintainable, readable, extensible design and implementation
  • Collaboration with, and inclusion of, a diverse team of both technical and non-technical colleagues

How we’ll value you and make your life a bit easier:

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance – We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance
  • Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE

Senior Software Engineer – Full Stack

Job Description

Title: Senior Software Engineer – Full Stack

Location: Remote USA

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.

About Us

Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Customer Obsessed We always put our customers first.
  • Solution Driven We solve problems that other people are afraid to.
  • People leaders We grow all of our people into leaders.
  • One Team We believe inclusion and teamwork produce the best results.
  • Direct with Respect We communicate with honesty and respect to our colleagues, customers, and partners.

What You’ll Do

  • Work collaboratively with business leaders, product managers, product designers and other engineers to architect, build, and deliver on roadmap commitments
  • Decompose business, product and design requirements into well documented technical designs ready for execution
  • Integrate various APIs into a foundational platform to launch our MVP
  • Help champion our agile process, facilitating common rituals and driving continues improvements in velocity and other key metrics

What You’ll Need

  • 5+ years of hands-on experience developing complex product experiences
  • Bachelors in Computer Science, Software Engineering, Computer Engineering, or related field degree or equivalent experience
  • Excellent communication skills with both technical and non-technical audiences
  • Experience developing high-quality production-ready software that is well tested, maintainable, scalable, performant, and secure, using development best practices, design patterns, and proven frameworks
  • Experience in system and API design, external API integrations, micro-service architecture, and a variety of software stacks/technologies including but not limited to Python, TypeScript Flow, Go, Rust
  • Experience creating compelling frontend/mobile experiences using modern software stacks/technologies including but not limited to React, Preact, Lit, React Native, Flutter
  • Experience translating complex real-world data into performant database representations using various SQL and NoSQL databases e.g. Postgres, MongoDB
  • Experience designing and building for cloud environments (Azure, AWS, or GCP) and cloud native architectures
  • Experience building processes, tools, and systems that support organizational growth and efficiency
  • Bonus: Experience working in monorepos using technologies including but not limited to Bazel, Pants, Buck
  • Bonus: Experience constructing CI/CD pipelines
  • Bonus: Experience with mobile development

How we’ll value you and make your life a bit easier:

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance – We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance
  • Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE

Claims Manager

Job Description

Claims Manager

at Coalition (View all jobs)

Remote – US

About Us

Founded in 2017, Coalition combines cybersecurity and insurance to help organizations prevent digital risk before it strikes. Coalition’s Active Insurance policies combine traditional coverage with a digital risk assessment and monitoring technology to help small and medium-sized businesses protect themselves in today’s hyper-connected world.

The team at Coalition is made up of cybersecurity and technology experts, as well insurance industry veterans. Our secret sauce is bringing this expertise together to create a world-class organization with a massive technological advantage. Coalition is also backed by leading global insurers like Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich North America, Today, Coalition is one of the world’s largest commercial insurtech serving over 160,000 customers.

In June 2022, Coalition closed an additional $250 million in Series F Funding to accelerate its rapid growth at a time when many other companies struggled to find funding. This latest funding validated that Coalition is building a long-term business that can deliver profitable growth with a clear strategic advantage.

Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces of 2021 and one of Fast Company’s most innovative companies for 2022.

About the Role

The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors namely – breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.

Responsibilities

  • Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors
  • Evaluate full pending of claims in affiliation with the posting and recommending accurate reserves
  • Maintain accurate file documentation/information in our claims system
  • Assess liability and damage data in affiliation with intricate claims, maintain appropriate documentation
  • Assess insurance coverage issues
  • Intelligently guide and track third-party vendors and service providers work and spend
  • Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
  • Identify settlement opportunities to maximize impact
  • Collaborate in the defense and resolution of claims
  • Provide data and reason based-informational assistance to underwriters
  • Provide assistance to business development with regard to marketing
  • Liaise with partner carriers on a daily basis

Skills and Qualifications

  • 1+ years of experience handling cyber, tech, and/or media claims
  • Must be licensed to adjust cyber claims in the state you are domiciled
  • Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
  • Excellent communication and interactive experience
  • Team-oriented with aptitude to excel in a collegial environment but work proactively

Perks

  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
  • Competitive compensation and opportunity for advancement
  • Coalition’s individual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $95,000 – $200,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more diverse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated individuals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

  • Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
  • Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
  • Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
  • Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging diversity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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