by Ronald Barron | Feb 16, 2023 | Uncategorized
Job Description
Solution Architect Product Experience
Remote
UNITED STATES /
SERVICES – CUSTOMER SERVICES /
FULL TIME
/ REMOTE
About Highspot
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.
We are committed to diversity as both a moral and business imperative.
About the Role
The Solution Architect, Product Experience will own building, launching, and continually refining programs that effectively translate Customer and Services experiences to our Product organization. The right candidate for this role will be comfortable with ambiguity and will love building sustainable (and ideally, self-sustaining) programs, processes, and relationships that support our mission to delight customers at every turn. As Highspot’s customer base and customer-facing teams continue to expand rapidly, this person will ensure our product development teams never lose sight of the customer experience and the account teams that support it. This role will collaborate closely with our customer-facing teams within Services including Support, Services Engineering, Services Team Members, and Services Enablement as well as with our partners in the Product organization (Product Management, Engineering, QA, and Design) and occasionally Account Management and Product Marketing.
What You’ll Do
- Act as a trusted product and customer advisor, proactively developing insights from Highspot customer-facing communities to identify needs and develop plans for resolution.
- Engage directly with customers and services team members to deeply understand the joys and challenges of working with the Highspot product. Synthesize multiple perspectives into actionable recommendations for our product teams.
- Partner across Services and Product teams to advocate for the best customer experience possible.
- Create and manage feedback loops between the customer and services team community and Highspot product teams.
- Build and scale tooling, systems, and processes to ensure that frontline account teams across the globe have everything they need to help customers maximize the value of Highspot to their organization.
- Leverage broad knowledge of customers, partners, and internal groups to advise on strategies and solutions to enhance the customer experience and help customers get more value from the Highspot platform.
- Facilitate program decision-making as new issues arise in areas such as but not limited to solution design & deployment, tooling and reporting, and cross-team collaboration.
Your Background
- The ability to influence product teams through a deep understanding of their practices and effective advocacy on behalf of the customer experience.
- Insatiable curiosity to find opportunities to improve. You devour data anywhere and everywhere you can find it, and you use it to build a picture of what to tackle next. When data isn’t available, you roll up your sleeves and work until you find what you need.
- The ability to identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team.
- Expertise in explaining ambiguous problems succinctly and clearly.
- An engaging leadership presence that comes across equally strong in person, over the video, and through your writing.
- Proven skills in program management of complex initiatives requiring cross-functional partnership. Ability to work across organizational boundaries to build alignment and drive closure on issues and results.
- Experience in strategic planning, shaping complex programs/projects, building relationships, and working with executives at all levels.
- An entrepreneurial spirit, priding yourself on getting things done with a high level of quality.
- An ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment.
- Desire to motivate and support the success of others.
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by Ronald Barron | Feb 16, 2023 | Uncategorized
Job Description
Senior IT Project Manager
locations Remote
time type Full time
job requisition id R-294903
Description
The Senior Agile IT Project Manager oversees various system projects and/or programs of a highly complex nature. The Senior Agile IT Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior Agile IT Project Manager assembles and leads project team, identifies appropriate resources needed, and develops schedules to ensure timely completion of project. Often actively manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and leads program execution to deliver longer term business value. Can possess specialized knowledge of Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
The Senior Agile IT Project Manager provides servant leadership to agile projects and products (as necessary) of a highly complex nature. Experienced working in Agile frameworks such as Scrum, Kanban, and Scaled Agile Framework (SAFe). The Agile IT PM builds effective relationships to work across Agile teams and provides key facilitation and leadership skills to help project and product teams execute on their objectives with a focus on delivering business value. In performing their role, the Agile IT PM blends traditional project management principles and practices with an Agile development mindset and approach. Leveraging a deep project management foundation coupled with agile behaviors and mindset, the Agile IT Project Manager leads and facilitates with the appropriate level of planning and provides the right balance of agility and predictability.
The successful candidate is a self-starting, independent leader who works with minimal direction to guide their teams. They build strong intrapersonal relationships with peers, leaders, and stakeholders and is viewed as a trusted partner who understands and advocates their desired outcomes and objectives.
Areas of leadership responsibility for the Senior Agile IT Project Manager Include:
- Project Planning, Management and Budgeting: Coordinating and leading Agile team deliverables, may work at the Epic or Feature Level. These are large, complex enterprise-level initiatives that may consist of multiple Agile and non-Agile teams and/or vendors which may require integration with other activities outside the scope of the Agile teams.
- Product Manager and Owner Support: Supporting the Product Manager and Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to identify dependencies to help remove impediments for the team to deliver value.
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
- Demonstrates understanding of the business value of the project and its broader impact on programs, initiatives, and the enterprise.
- Actively manages stakeholder partnerships and mitigates risks.
- Support the Team: Promoting empowerment of the team to help ensure that each team member is fully engaged in the project and is empowered to make meaningful contributions, and encouraging a sustainable pace with high-levels of quality for the team
- Participates actively in Agile program level ceremonies and supports the team in identifying and coordination of dependencies to ensure timely completion of work items.
- Support the team, the ART, the Scrum Master
- Is familiar with the scope and objectives of the desired outcome, as well as the role and function of each team member, in order to effectively guide the activities of the team.
Demonstrates technical acumen as a vested participant within the product development process. Partners with development, testing, and production release teams to understand issues, remove impediments, and resolves issues.
Required Qualifications
- Bachelor’s degree in Business, Information Technology or a related field
- 5 or more years of technical experience
- Demonstrated experience in technical product selection, technical design and practical implementation of IT solutions
- Ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks.
- Ability to work under minimal supervision, and uses independent judgment to analyze variable factors and determine the best course of action.
- Ability to make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
- A proven track record of successfully implementing software or web development projects using Agile methodologies including 8+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams.
- Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects.
- Experience overseeing multi-function project teams with at least 10-15 team members.
- Balanced business/technical background:
- Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
- Ability to provide leadership to business analysts and collaborate with customers and develop strategies and solutions of high business value
- Excellent verbal and written communication skills
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Project Management Institute certification (PMP)
- Six Sigma Certification
- SAFe Agilist (SA), SAFe Release Train Engineer (RTE) or SAFe Program Consultant (SPC) certification
- Experience in the health solutions industry
- Familiarity with project, program, and agile tools
- ServiceNow, Azure DevOps, Jira Align, Miro
Additional Information
Why Humana?
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
- Work-Life Balance
- Generous PTO package
- Health benefits effective day 1
- Annual Incentive Plan
- 401K – Company match
- Well-being program
- Paid Volunteer Time Off
- Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana!
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.
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by Ronald Barron | Feb 16, 2023 | Uncategorized
Job Description
Associate Product Manager
at Lume Deodorant
remote
Lume is a 5-year-old fast growing ecommerce deodorant and personal care brand that’s transforming the way that humans do hygiene. We joined forces with Harry’s, another disruptive brand with great people and infrastructure, to accelerate our growth. We are a team of self-starters that roll up our sleeves and get it done. Our style is collaborative and very fast-paced so an adaptive personality is a must.
The Role:
This is a detail-oriented, hands-on, and collaborative role that requires a high level of initiative, accuracy, and productivity. You will work behind the scenes in close collaboration with the Web, Creative, and Marketing teams to manage product catalogs and website operations to ensure products are displayed accurately and in an appealing way to our customers. In this role, you will have a lot of freedom and creativity to brainstorm and experiment new ideas with the goal of improving site conversion, AOV, and LTV.
Your Day to Day:
- Manage product catalogs and marketplaces for Lume and other brands of Lume
- Brief in needs to the Creative Team for imagery, content, and promotional assets
- Ensure pricing is accurate and promotional pricing is coordinated with internal teams for new bundles, sitewide promos, etc.
- Own all content refreshes on-site for homepage, collections, PDPs, blog, etc.
- Support the planning, documenting, and working cross-functionally for projects like sunsetting products, launching new products, and executing on-site campaigns
- Support in ticket creation for the development team as it relates to site update needs (ex. image updates, copy updates, launch or sunset support)
- Perform regular site audits for content accuracy and consistency
- Proactively look for ways to improve conversion, sell-thru, cross-sell, up-sell, etc.
- Leverage site metrics and industry trends to identify product enhancements and opportunities
Who You Are:
- You have 2+ years of experience with Shopify Plus
- You are a generalist that likes to step up when there’s an opportunity for you to learn or lend your knowledge
- You are detail-oriented with the ability to manage multiple cross-functional projects with varying deadlines
- You are flexible, adaptive and have the proven ability to creatively problem solve when projects don’t go according to plan
- You are analytical and curious, as well as excited to brainstorm and execute new ideas onsite that aim to move the needle on revenue, retention, or AOV
- You are a collaborative and resourceful executor who can independently plan work from start to finish whether it is your own workstream or in collaboration with other teams
- You are an excellent verbal and written communicator who documents and organizes to ensure teams work together effectively
- You are a fast learner and never afraid to speak up when you have ideas or questions
- Nice to have: experience in SEO and web analytics (Google Analytics)
We can’t quantify all of the intangible things we think you’ll love about working at Lume, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $80,000-$95,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.
This role can be done remotely, however there may be location constraints based on where Harry’s is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.
Lume is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
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by Ronald Barron | Feb 16, 2023 | Uncategorized
Job Description
Senior SEO Analyst
Remote
THE POSITION
LendingTree is seeking a strategic and driven senior content strategist to join our SEO/Content Marketing team. Our team’s main goal is to increase the visibility of and traffic to LendingTree.com and subsidiary websites through a multidisciplinary team of analysts, editors, writers, and PR specialists.
The Analyst will be responsible for the performance of and engagement with our personal finance content, which is used by thousands of consumers in making better financial decisions. You will help create and execute the SEO strategy alongside a cross-functional team of developers, designers and writers. You will be responsible for optimizing content, ideating and prioritizing tests, and reporting on performance and findings.
Analysts will develop proficiency in consumer research, data collection and creating best-in-class experiences for users. This is a great opportunity to learn about digital and consumer marketing in financial industries, develop analytical skills, and partake in a successful and entrepreneurial environment.
RESPONSIBILITIES
- Follow relevant news and conduct research into industry trends
- Drive the strategy and execution of the growth of business verticals
- Analyze informational guides and reviews of financial products, provide recommendations for and prioritize ways to better meet user intent and expectations
- Lead product development of tools, features and calculators on our website
- Assist in data collection and analysis
- Propose hypotheses and conduct tests to improve traffic, engagement, and conversions
- Track and manage qualitative and quantitative performance metrics
- Identify and prioritize ideas for new content, guides and tools based on research into consumer needs and general trends
- Assist in developing and revising in-depth guides and reviews of products in coordination with our writers
- Track industry and direct competitors’ activity
- Monitor and uphold SEO standards
QUALIFICATIONS
- BA/BS with previous research experience or internship desired
- 2+ years relevant SEO/Content Marketing experience
- Outstanding academic achievement and high aptitude for quantitative analysis
- Demonstrated history of being a self-starter with a strong work ethic and constant drive for improvement
- Attention to detail
- Excellent written and verbal communication skills
- Strong organization and project management skills
- Ability and eagerness to interpret data
- Collaborative team player with ability to work independently and manage multiple projects/tasks
- Comfortable working with Microsoft’s Excel (i.e. vlookup, pivot tables, graphs)
- Comfortable with basic HTML
Bonus
- Experience assessing and ideating initiatives to improve user experience
- Proven track record as a great cross-functional business partner
- Background in personal finance
- Background in digital marketing, product marketing, or product management
- Working knowledge of SEO best practices and tools
COMPANY
LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices.
Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.
What else you should know:
- We’re a publicly-traded company (TREE).
- We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
- We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
CULTURE
We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).
Come work with us!
Compensation: $90,000-100,000 DOE
Incentive Compensation: Eligible for annual performance bonus
Benefits: Medical, dental, vision insurance and 401(k) matching
LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status
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by Ronald Barron | Feb 16, 2023 | Uncategorized
Job Description
Product Designer – Remote
- Employees can work remotely
- Full-time
- Department: Design
Company Description
Medable’s mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Job Description
- Contribute to design efforts to visualize the future of our end-to-end user experience from concept to delivery on all platforms (web, iOS, Android)
- Facilitate brainstorming and concepting sessions with cross-functional product teams to elicit ideas and help build shared understanding of our users and use cases
- Identify opportunities to maximize customer value and business outcomes through the UI
- Work closely with Product and Engineering to rapidly iterate on designs based on user feedback, tech constraints, and market dynamics
- Participate in user research activities by testing and measuring ideas that make a positive impact on the experience
- Use customer-driven insights to deliver simple, yet elegant solutions that bring clarity to an otherwise complex space
- Present designs and solicit feedback from partners and stakeholders across the organization
- Elevate the quality of our products and web-based tools
- Be a strong advocate for user-centered design principles and best practices
- Other duties as assigned
Qualifications
- 4+ years of experience in product/interaction design or a combination of education and experience in this field
- Strong design background with experience in information architecture, UI design and creating interactive prototypes
- Experience working in a team-based, agile, sprint-based development environment
- A strong portfolio with best-in-class work and experiences that highlights your approach to problem-solving
- Strategic product and systems thinking, with solid interaction and visual design skills
- Excellent problem-solving skills and familiarity with technical constraints as they apply to design for desktop and mobile platforms
- Comfortable working with ambiguity to create innovative solutions in emerging markets
- Excellent skills in teamwork, communication, and, collaboration
- Ability to think long-term and short-term to meet the constraints of continuous release process while iterating toward a future vision
- Fluent in Figma
Education:
- Bachelor’s Degree in Design, Human-Computer Interaction, Computer Science, or related field
#LI-REMOTE
#LI-AP1
Additional Information
Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.
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