Staff Software Engineer, Technical Foundations

by | Mar 16, 2023 | Uncategorized

Job Description

Title: Staff Software Engineer, Technical Foundations

Location: Remote

About Vouch:

Insurance… sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it’s failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We’re doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch is a Virtual First Workplace with office locations in SF, Chicago, and NYC . This role can be based anywhere in the U.S as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.)

The Job:

Vouch is looking for a Staff Software Engineer to lead the Technical Foundations Team of Vouch’s engineering organization. In this Technical Foundations Team, you will spearhead the adoption of a new event-driven, microservice architecture across the entire organization. This architecture will serve as the foundational future of Vouch’s insurance technology and will enable not only other software engineering teams to bring new insurance products to market quickly but also enable non-technical go-to-market teams to work effectively out of tools they work most comfortably in, including Salesforce and Zendesk. It’s an important and challenging systems design and data-centric challenge. On this team, you will have the opportunity to have a large impact on Vouch’s technology, Vouch’s business success, and the future of the insurance industry.

You will:

  • Lead the adoption of a new event-driven architecture across Vouch’s engineering organization
  • Design and implement repeatable patterns for syncing data and building workflows that span across engineering microservices and go-to-market tools like Salesforce and Zendesk.
  • Work closely with internal Vouch stakeholders to understand insurance workflows and create flexible solutions
  • Set technical direction for the team and support the team in delivering on the future of Vouch’s technology
  • Work closely with other technical leads to ensure consistent engineering standards and patterns

You may be a good fit for the role if:

  • Have 7+ years of development experience and 2+ years leading large-scale projects
  • Have exceptional communication skills. You can effectively talk (and listen) to engineers, designers, product managers, executives, and other stakeholders.
  • Significant experience architecting and delivering high-quality, reusable systems and applications
  • Have experience in designing and implementing scalable and reliable event-driven architectures
  • Have comfort and expertise in working with eventually-consistent systems
  • Have experience supporting complex integrations with go-to-market tools like Salesforce and Zendesk
  • Have experience in a transactional, relational database system, as well as the ability to design schemas
  • Deep understanding of software engineering best practices and concepts such as SOA, testing practices, code reviews, feature flags, etc.

Tools & Technologies at Vouch:

  • TypeScript, Kafka, PostgreSQL, React, Ruby on Rails
  • NestJS, Jest, Cypress
  • AWS (Lambda, SQS, API Gateway, etc) + Serverless, CircleCI
  • GitHub, Figma, Atlassian Stack (Jira, Confluence, OpsGenie)
  • Salesforce, Zendesk

Vouch provides a number of benefits to help you bring your best self to work:

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time (Unlimited PTO)
  • Wellness allowance ($80/month)
  • Technology allowance ($100/month)

Salary Range:

The pay range for this role is: $190,000 to $200,000 per year.

Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company.

Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

APPLY HERE

Website Content Coordinator

by | Mar 16, 2023 | Uncategorized

Job Description

Website Content Coordinator

Fully Remote • Marketing

Full-time

Description

Wayside Publishing, a leader in World Language education serving the K-12 market, is seeking a website Content Coordinator. Are you a positive, experienced, and energetic person? If so, we are looking for you to take on this newly developed role within our Marketing team to enhance our marketing messaging and collateral and to further optimize our website and landing pages, ensuring an excellent user experience. This includes but is not limited to owning User Experience (UX), website traffic, and lead generation efforts.

As the Web Content Coordinator, you will create a seamless user experience and keep the website optimized, while working with the Marketing Team to maximize ROI, drive high-intent traffic to social platforms and the website, and help generate quality leads. This position provides a great learning opportunity to get deeply involved in developing website content, repurposing content for other marketing areas, and developing new content as needed.

Requirements

  • Maintain website content and implement front-end website updates, coordinate with graphic designer and web developer for complex website changes.
  • Create landing pages and populate content.
  • Coordinate online conferences/speaker sessions/webinars, etc.
  • Monitor website performance and develop strategies to improve website traffic and search engine rankings.
  • Maintain a thorough understanding of the customer journey, enhance the experience through automated touches via appropriate channels when possible, and recommend new touchpoints.
  • Regularly perform thorough keyword research and highlight new content opportunities.
  • Identify optimization opportunities to drive higher conversion rates.
  • Manage and enhance landing pages and lead generation forms.
  • Assist in content management, A/B test strategy, content optimization, and conversion rate optimization.
  • Oversee the website’s overall performance and collaborate with the IT department to report failures, improvements, updates, etc.
  • Other duties as assigned.

Skills Knowledge & Attributes:

We value diversity and accept people from all backgrounds, united around their ability to build relationships, communicate, problem-solve, and ultimately work as a team to achieve goals. Some of the qualities needed to be successful here include:

  • Associate or bachelor’s degree in marketing, advertising, business, communication, or a related equivalent.
  • Minimum 2-4 years of hands-on with SEO, digital marketing, or other related fields.
  • Excellent written and spoken communication skills and a strong communicator with proven ability to communicate effectively.
  • Confident in writing skills, with the ability to produce quickly, with minimal errors and maximum impact.
  • Ability to collaborate remotely with peers.
  • Ability to work independently and as part of a close and energetic team.
  • Robust understanding of digital marketing and SEO tactics.
  • Performance marketing, conversion rate optimization, and online customer acquisition.
  • Proven success managing and optimizing a website and webpage editing with HTML/toggle, etc.
  • Knowledge of website analytics tools (e.g, Google Analytics).
  • Digital/tech-oriented knowledge of platforms such as Pimcore, WordPress, Pardot, and CraftCMS is highly encouraged.
  • Strong analytical skills and experience generating performance reports, as well as familiarity with A/B and multivariate experiments, with an emphasis on landing pages.
  • Detail-oriented, with strong problem-solving skills and the ability to think strategically in response to business demands.
  • Knowledge of publishing platforms, such as Issuu or Livebook.
  • Positive, with the ability to create an experience people cannot forget.
  • Graphic Design experience is a plus.

What We Offer

  • Competitive compensation: base salary plus achievement-based incentive program, uncapped potential.
  • Health insurance with options for dental, vision, life insurance, and more
  • Retirement savings plan with employer contribution
  • Employer-paid STD and LTD policies
  • Paid holidays
  • Work/life balance as a company value

When submitting your application, please include a concise cover letter, and portfolio that speaks to your experience as a Web Content Coordinator, and why this role is the next best step in your career.

We believe that traditional hiring policies can hurt the most marginalized people in society, including people of color, people from working-class backgrounds, women, and LGBTQ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

APPLY HERE

Senior Software Engineer

by | Mar 16, 2023 | Uncategorized

Job Description

Senior Software Engineer

Location: Remote, US

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through its award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to hundreds of schools, districts, and organizations nationwide. The company’s growing network of 2,100+ clinicians has delivered more than 5 million teletherapy sessions to students across 45 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund, and Bain Capital Double Impact.

Why is this role important?

Our engineers are responsible for building world-class user experiences. The person in this role will play a key role in the engineering team and at PL.

What will you do at Presence?

  • Implement the core functionality that our users see and interact with daily, making your role essential to the success of our business
  • Work across the application stack: frontend, backend, data layer, and dev ops
  • Use React to build highly optimized and scalable modern frontend applications
  • Create REST based micro services
  • Deploy application components to the AWS cloud
  • Collaborate with other engineers, designers, and technical product owners to write, test, and deploy your code safely to production
  • Participate in a strong culture of ownership, pragmatism, testing, teaching, and learning
  • Work closely with Product, Design, Platform Services, and Release Management teams to contribute to our application roadmap
  • Investigate, diagnose and resolve issues within the application

What are we looking for?

  • Full Stack Engineer with 5+ years experience developing in a modern REST API framework; Python/django preferred. Ruby/rails, Go, Java, NodeJS OK too.
  • Solid understanding of building images/containers and deploying them via a modern container orchestration framework such as ECS, EKS/AKS/GKE, or similar
  • Experience building CI/CD pipelines. CircleCI, Jenkins, GitHub Actions or similar
  • Experience monitoring and debugging production systems
  • Ability to easily adapt, learn new things and apply new technologies

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through its award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to hundreds of schools, districts, and organizations nationwide. The company’s growing network of 2,100+ clinicians has delivered more than 5 million teletherapy sessions to students across 45 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund, and Bain Capital Double Impact.

Why is this role important?

Our engineers are responsible for building world-class user experiences. The person in this role will play a key role in the engineering team and at PL.

What will you do at Presence?

  • Implement the core functionality that our users see and interact with daily, making your role essential to the success of our business
  • Work across the application stack: frontend, backend, data layer, and dev ops
  • Use React to build highly optimized and scalable modern frontend applications
  • Create REST based micro services
  • Deploy application components to the AWS cloud
  • Collaborate with other engineers, designers, and technical product owners to write, test, and deploy your code safely to production
  • Participate in a strong culture of ownership, pragmatism, testing, teaching, and learning
  • Work closely with Product, Design, Platform Services, and Release Management teams to contribute to our application roadmap
  • Investigate, diagnose and resolve issues within the application

What are some of the benefits we offer?

  • Comprehensive Medical Coverage include Dental and Vision
  • Flexible PTO
  • 11 Company Paid Holidays
  • Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
  • $500 home office stipend
  • Paid Life insurance, AD&D. and disability benefits
  • Paid parental and caregiving leave
  • Eligibility to apply for a Professional Development Scholarship.
  • Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.

$180,000 – $200,000

Where is this position located?

  • Presence is headquartered in New York City with our clients located throughout the U.S.
  • This position is remote and may require travel.
  • All employees commit to being available on-camera for our Core Working Hours, 12:00pm-5:00pm EST M-F.

APPLY HERE

Pricing Program Manager

by | Mar 16, 2023 | Uncategorized

Job Description

Pricing Program Manager

Location: Remote – United States

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

The Pricing Program Manager role gives the incumbent an opportunity to drive the retail promotion strategy for the brand from conceptualization to execution. The manager also gets to hone their analytical skills in evaluating the performance of these initiatives and presenting them at regular intervals to the Commercial LT. It also gives the individual an opportunity to build a network and gain visibility across different functions of the organization which can lay the foundation for future growth.

ROLE AND RESPONSIBILITIES:

  • Drive the planning and preparation of the general loyalty programs with strategic partners.
  • Assist the Pricing Strategy team identify accounts with the best capabilities to run general loyalty programs, establish KPIs for investment and track performance.
  • Guide KAMs and Commercial stakeholders to prepare the sell-in strategy for executing the promotions. Coordinate when needed with the JUUL account managers and chain buyers to manage the programs and with 3rd party vendors to execute them.
  • Hold regular loyalty training/office hours with the sales org throughout the promotion periods.
  • Track performance, budgets, and invoicing of the loyalty programs at the chain level, identify opportunities and present to the Commercial leadership and sales teams on performance and ways to optimize execution.
  • Collaborate with the category management team to identify loyalty programs that are being run at the chains by competitors. Develop JUUL counter plans with the Pricing strategy team where needed.
  • Timely planning and execution of chain loyalty programs as laid out in the promotion calendar
  • Measurement of the performance of different chains to identify the ones with the best execution and ROI
  • Maintaining of the budgets in coordination with Pricing Strategy and Finance teams.
  • Analyzing the results from the programs and bring bimonthly recommendations to the RGM team on how to continuously improve the chain loyalty initiatives.

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

  • Cross functional team project management
  • Trade experience in working with retail chain accounts
  • Experience working in a fast-paced environment
  • Strategic communication, planning, and execution
  • Detail oriented
  • Data-driven
  • Powerpoint presentation building
  • Budget management
  • Excel forecasts and predictive modeling
  • Previous experience in managing brand programs

EDUCATION:

Bachelor’s Degree with strong academic performance; or other advanced technical degree preferred.

JUUL LABS PERKS & BENEFITS:

  • A place to grow your career. We’ll help you set big goals – and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given geographic region among other factors. These ranges may be modified at any time.

LOCATIONS:

  • Tier 1 Locations: Greater New York City, and San Francisco Bay Area
  • Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma,
  • Greater Sacramento, Los Angeles/OC/San Diego
  • Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater
  • Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina,
  • Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin,
  • Minneapolis/St. Paul, Colorado, Phoenix, Reno, Las Vegas, Portland Ore./Vancouver
  • Wash., Rest of California, Hawaii
  • Tier 4 Locations: Rest of US including Alaska and Puerto Rico

Tier 1 Range:

$140,000—$186,000 USD

Tier 2 Range:

$114,000—$171,000 USD

Tier 3 Range:

$106,000—$159,000 USD

Tier 4 Range:

$98,000—$147,000 USD

APPLY HERE

Client Services Project Manager, Mass Tort

by | Mar 16, 2023 | Uncategorized

Job Description

Client Services Project Manager, Mass Tort
Remote United States
Time Type: Full time
Job Requisition Id: R0024314

It’s fun to work at a company where people truly believe in what they are doing!

Job Description:
The Project Manager (PM) oversees the administration of tort litigation. This position acts largely as an account executive of multiple complex projects. PMs are the face of the company to our clients and as such are accountable for the client relationship. Internally, they coordinate with key departments including: Client Development, Case Development, Lien Resolution, Shared Services, Finance, and Legal. The primary responsibility is to ensure client satisfaction with project deliverables. Legal Mass Tort/Class Action experience preferred.

Principal Job Responsibilities:

  • Client Relationship & Engagement: Responsiveness to communication and correspondence; timeliness and accuracy of information provided to clients; ability to listen and understand client needs and anticipate obstacles to client satisfaction; ability to represent client’s needs internally.
  • Project Management: Timely and accurate execution of project deliverables, key milestones and tasks; oversight of the Settlement Agreement or other mandates/milestones; ability to drive deadlines with quality outcomes; ownership and accountability of the overall delivery for the client.
  • Internal Collaboration: Strive to meet the needs of the client while building internal relationships; understand and learn the business areas that we depend on; support new efforts and approaches; foster an environment of continuous improvements through implementation of feedback & lessons learned.
  • Management: Provide oversight of direct reports including interviewing and hiring, training and ongoing development; effective delegation and engagement; modeling leadership behaviors and appropriately addressing disciplinary issues when necessary. Manages and reports to management on teams operations, forecasting, productivity and overall team health.
  • Escalation Oversight: Manage escalations from various departments to ensure timely and accurate resolution and a superior client experience; proactive identification of trends, issues and execution of a mitigation plan to correct root cause.
  • Quality: Ability to identify important quality trends and to implement improvements; willingness to problem solve to identify root cause; provide feedback and coaching to the team where appropriate
  • Invoicing: Timely and accurate invoicing to the clients; proactive identification of potential errors; validation and ownership for accurate invoicing to contract; timely communication of changes to Finance; timely collection of past due invoices; close monitoring of project to budget
  • Process Improvement: Work with development teams to implement technology solutions to improve the efficiency and quality of client deliverables (reports, letters, notices, etc.). Partner with IT teams to report, escalate and manage Client Portal issues and resolution. Identify, recommend, and spearhead initiatives and strategies to ensure client satisfaction.
  • Forecasting: Accurate forecasting of planned revenue based on anticipated stages of work. Monitor and report client activity in comparison to budgets and agreements, including billing and other financial functions.

Leadership Competencies:

  • Results Oriented – Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.
  • Client Focus – Engages with clients, both internal and external; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Communicating with Impact – Expresses thoughts, ideas and information in a clear and compelling manner; organizes thoughts logically and highlights the critical points; adjusts messaging appropriately to suit the audience; ensures understanding through active listening and seeking input from the audience; addresses and interprets questions and points from others with appropriate responses.
  • Planning and Organizing – Develops plans and goals that align with and support business strategies; translates objectives into action plans; identifies tasks critical to business success and allocates resources; accordingly, effectively manages time to achieve success; handles multiple demands and competing priorities successfully; delegates appropriately.
  • Problem Solving – Identifies problems by detecting patterns or connections; researches and analyzes problems; determines alternative solutions and creates action items to solve the problem; thinks and acts quickly and effectively in a variety of situations; solves the problem while maintaining a balance between the time invested, the amount of information needed and the magnitude of the problem; evaluates both the short- and long- term consequences of decisions.

Qualifications & Certifications

  • Bachelor’s Degree required.
  • Minimum 2 years working in a legal environment with administrative or project management. Mass Tort preferred.
  • Minimum 2 years working in project management
  • Experience with file upload and document management
  • Experience with system navigation and problem-solving
  • Experience managing portfolio of clients and/or cases
  • Experience establishing and maintaining effective relationships with stakeholders and clients.
  • Excellent communication skills, both written and verbal
  • Strong phone presence and excellent customer service skills
  • Ability to listen and follow directions with little guidance
  • Ability to seamlessly transition between task
  • Ability to manage time independently
  • Ability to adjust to fast-paced environment and adapt to constantly changing workflows.
  • A creative mindset and the ability to approach a problem creatively.
  • Ability to work well with others and work cross-functionally.
  • Ability to respond quickly with urgency and professionalism to all levels of the organization.
  • Ability to obtain pertinent information from claimants.
  • Proficient in Microsoft Office products, particularly Excel.

Candidates based in California, Colorado, New York or Washington:
The Compensation range for this role is 67,482.90 – 134,965.20 USD annually and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

We strive for a cohesive, collaborative environment that focuses on group achievement.
With over 5000 associates worldwide, Epiq operates in 16 countries and over 80 global locations.

APPLY HERE