by Ronald Barron | Mar 20, 2023 | Uncategorized
Job Description
Art Director
Remote, United States | Marketing
Description
Position at GoHealth Urgent Care
Position: Art Director
Reporting: Creative Director
Location: Remote
About GoHealth Urgent Care
GoHealth Urgent Care is transforming on-demand care through an innovative model with a deep patient and consumer focus, data-driven operations, and cutting-edge technology. GoHealth is one of the fastest growing on-demand care companies in the country with over 200 locations across New York, Connecticut, Delaware, Maryland, North Carolina, Arkansas, Missouri, Oklahoma, Oregon, Washington, Michigan, Texas, Virginia and California, and dozens of additional sites under contract over the next 12 months.
A bold, new vision for on-demand care
Urgent care centers have existed for many years, providing varying levels of care for common illnesses and injuries. But the GoHealth founding team had a bigger, far bolder vision. A vision designed to raise expectations and standards for neighborhood on-demand care centers. To simplify access, personalize care, and alleviate the frustrations and delays so many people encounter when seeking care. In short, a vision to transform health care from an experience many people dread into one they can trust and even delight in.
In just eight years, GoHealth has turned that vision into reality. We’ve grown into a constellation with over 200 on-demand care centers across the country. Centers where people can consistently receive the highest quality of care on a walk-in or virtual basis, right in their own neighborhoods, 365 days a year. We live in those neighborhoods, too, with our own spouses, partners and kids. And we know from our own experiences that having great on-demand care nearby is essential to our peace of mind. While we treat hundreds of common illnesses and injuries, GoHealth takes care to an even higher level. Through our partnerships with the most progressive healthcare system in the communities we serve, we can readily connect our patients with any kind of specialty care they may need now or in the future: From cardiologists, orthopedists and oncologists to primary care givers, psychologists, physical therapists and more.
No one should ever leave our centers wondering where to go next.
GoHealth will continue to grow and evolve to meet the needs of our communities and to provide the highest standard of care that’s accessible, effortless and compassionate. Welcome to a new era in on-demand care.
About the position
In this role, you’ll lead the concept, design, and execution of groundbreaking visual solutions for integrated, cross-channel initiatives in the print, digital and social sphere. The conceptual design skills that you bring to the team will be put to use daily as you partner with the Creative Director in leading a best-in-class creative team. Day to day, your role will include:
Creating a range of concepts and designs for each project, partnering with art directors and copywriter to ensure the copy direction and visual presentation work together to make the concept powerful and compelling
Communicating visual designs, motion design, concepts, and storyboards through presentations
Help lead teams of designers and production artists to flawlessly execute cross-channel and digital work
Introduce and apply expert art direction to the visual elements of creative projects
Juggling multiple projects while inspiring & motivating both your teammates and our partners
Qualifications
5+ years of art direction and strong digital design experience
Exceptional conceptual and design skills and a robust portfolio that shows your talent in both digital, social, print, video
Strong experience on large cross-channel and/or direct-marketing initiatives across media, both online and off
An expert understanding of Photoshop, Illustrator, InDesign, Figma plus an understanding of After Effects, and video production
A passion for strategic brainstorming, campaign development, and creative execution
Energy, a sense of humor and an open & curious mind
APPLY HERE
by Ronald Barron | Mar 20, 2023 | Uncategorized
Job Description
Lead Motion Graphic Artist
The vision for our global, Performance Marketing Creative Team at Zynga is informed by an aggressive pursuit of new and different ideas, rapid creative development, and efficient production. We develop creative executions across digital channels that invite and encourage millions of players worldwide to take part in our games. Our creative and production processes prioritize achieving both performance objectives and execution excellence while we foster a collaborative culture that embraces and drives creative trends in the mobile marketing & acquisition space.
As a Lead Motion Graphics Designer and Video Artist on Zynga’s Marketing Creative Team, you will be expected to lead a team of artists and execute video/motion graphics advertising content for game titles across the Zynga portfolio. The ideal candidate is confident leader, comfortable in coaching as well as the hands-on creating a high volume of diverse creative content and can also contribute ideas & concepts based on/inspired by a single value proposition or selling point that catches the audience’s attention.
MAIN RESPONSIBILITIES:
- Contribute to a super-efficient, high-volume pipeline of User Acquisition (UA) advertising content
- Work with the Art Leads, Art Directors, Producers and artistic stakeholders to execute video advertising that engages audiences and perform against KPIs
- Work self-sufficiently to develop 10-30s ad creatives usually within a 2-3-day timeframe
- Manage other video artists, set them up for success, provide individual as well as project feedback, advise on skill and career growth and artistic excellence
- Suggest thoughtful process improvements or best practices that can help optimize creative pipeline and the quality of our work
DESIRED SKILLS:
- 10 years of professional experience developing and executing video creative
- Mastery of Adobe After Effects (+advanced plug-ins; Red Giant, Trapcode), Adobe Premiere, C4D; Photoshop & Design skills are a big plus
- 3D Skillset and understanding of 3D pipeline as it relates to generating video creative assets is essential
- Strong conceptual and visual design skills leading to thoughtful creative executions; expert in video production pipeline; able to own the video creative process from concept to final delivery
- Ability to work in a fast-paced environment with multiple projects and quick turn-around
- Understanding of UA as well as consumer-facing ad experiences on social ad platforms (Facebook, Instagram, YouTube) and partner ad networks
- Experience mentoring and managing more junior designers and providing relevant feedback to improve quality against KPIs
- Exceptional presentation, communication and project leadership skills as well as a team-first attitude
WHAT WE OFFER YOU:
- Competitive salary, bonus plan and, ESPP (Employee Stock Purchase Plan)
- 401K Company Match Contribution
- Medical, dental, vision, life insurance, and disability benefits
- Telemedicine, Virtual mental health, Emotional Support Services, EAP, and neurodiversity support programs
- Family building new parent & menopause support
- Global Fitness Reimbursement program
- Global Wellbeing Program
- Charitable Giving and Volunteer Program
- Generous paid parental, pregnancy-related disability, caregiver, and compassionate leaves
- Back-up childcare
- Discretionary Time Off policy for many employees
- Flexible working hours on many teams
- Culture of diversity and inclusion including employee resource groups
Zynga is an equal opportunity employer. We are proud of our diverse community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!
Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Zynga is committed to providing reasonable accommodation to applicants with disabilities. If you need an accommodation during the interview process, please let us know.
The pay range for this position in California at the start of employment is expected to be between $90,000 and $135,000 per year.
This is a fully remote role that may be based anywhere in the United States. The pay range for this position for applicants based in Colorado at the start of employment is expected to be between $85,000 and $125,000 per year.
APPLY HERE
by Ronald Barron | Mar 20, 2023 | Uncategorized
Job Description
Title: Technical Support Specialist
Location: Remote
Company Description
Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.
Brief Overview:
Amwell is seeking a motivated and energetic Technical Support Specialist to join our Customer Support team. In this Customer-facing role, your primary focus will be to deliver world-class support and solutions to our Amwell customer base. You will provide guidance and resolution on a wide range of technical product support issues. You will work on technical service requests that our Level 1 support teams have been unable to resolve. You will liaise with our Tier 3, Hosting, Engineering, and Customer Success teams when needed to assist with troubleshooting problems for our Customers. The Technical Support Specialist will play a critical role in the success of our relationship with enterprise clients and end users of Amwell’s technology. Strong communication skills, critical thinking, attention to detail, and a passion for customer experience are all key attributes for this role.
Core Responsibilities
- You will assist customers in resolving technical issues and document all customer interactions in case management software (ticketing) in a timely manner.
- Assist Tier 3, developers or other team members with obtaining data/details for troubleshooting purposes.
- Be an advocate for the Customer, relating to each case with empathy and urgency so as to build a lifelong relationship with Amwell
- Create, track, and manage incoming support tickets with the utmost sensitivity to the Customer’s experience and needs
- Utilize a variety of tools and techniques to review, investigate, and resolve individual support cases related to any of Amwell’s product lines
- Troubleshoot technical issues and reproduce recurring software and hardware issues for resolution or dev/vendor escalation.
- Deliver exceptional experiences by providing timely and effective responses to Customers and internal teams using a variety of communication channels (phone, email, chat, etc.) aligned with the urgency of the case
- Handle time-sensitive situations with a calm and professional demeanor
- Streamline the resolution process by providing thorough and accurate ticket documentation including timelines of events, key findings, and steps taken to reproduce the issue.
- Help drive servicing excellence by providing input to knowledge articles and training materials that increase the efficiency and effectiveness of Customer Support
- Support critical incident management efforts by providing case troubleshooting insights and/or Customer information as needed
- Provide input to help track and report recurring product and vendor performance trends, escalating these insights when needed
- Stay informed on new product releases, configuration updates and procedures to ensure we deliver exceptional quality
- Provide rotational On-Call Support after-hours
- Grow to become a subject matter expert in all product workflows
- Performs other duties and/or projects as assigned.
Qualifications
- 2 years of technical support experience in Customer-facing software and applications support (web and mobile) using all modalities (eg email, phone, chat)
- Experience with Operating Systems experience including Windows, Windows10, OSX, iOS, and Android
- Proficient in Microsoft Office 365, Desktop conferencing (Teams, Zoom, etc)
- Strong knowledge of one or more general-purpose programming (Java, Python)
- Familiarity/exposure to technical troubleshooting (WebRTC, integrations) using tools such as AWS CloudWatch, Elasticsearch (Kibana), Rhapsody, FHIR, etc is a plus
- Experience with Atlassian Tool Suite (JIRA, Confluence) and Salesforce is a plus
- Bachelor’s degree in a technical discipline and/or relevant certifications (A+, ITIL, GCP) preferred.
- Good understanding of application troubleshooting and RCA (root cause analysis) with a wide range of approaches, tools, and techniques
- Maniacal customer focus with a passion to be part of the telehealth transformation.
- Outstanding written and verbal communication skills across diverse audiences (internal peer groups, Customers and Clients, third-party vendors, etc.)
- Ability to work independently in fast-paced, interruption-prone environments
- Demonstrated ability to learn quickly and work through complex problems, utilizing structured problem-solving methodologies (processes, best practices, tools, templates)
- Proficient at performing application log analysis and creating stories, depicting timeline of events and errors
Additional information
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.
Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!
The typical hourly wage range for this position is $22.46 – $30.88. The actual hourly wage offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. This role may also be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role.
Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific wage range based on the above factors listed.
Additional Benefits
- Unlimited Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Paid Parental Leave (Maternity and Paternity leave)
- Employee Stock Purchase Program
- Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
APPLY HERE
by Ronald Barron | Mar 20, 2023 | Uncategorized
Job Description
Title: Lead User Researcher
Location: Atlanta – remote first in US
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system.
What you’ll be part of:
With the mission To raise global economic prosperity through the frictionless exchange of value, Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.
What you’ll be responsible for:
Circle is growing its research practice and looking for a Lead or Principal User Researcher to deeply understand the people who will use our products and glean insights to drive product direction and strategy. You’ll help paint a full picture of our users and their needs through strong partnerships with product management, design, engineering, data science, product marketing, and customer support. You’ll own research strategy and related activities, guide our solutions to help thousands of businesses to delight millions of end-users around the world.
What you’ll work on:
- Developing an understanding of people, their journeys, and their needs in the rapidly changing web 3, crypto and blockchain problem space.
- Building our user research culture; Evangelizing research as a core tenet in product decisions and how we build products.
- Collaborating across many teams at Circle to marry qualitative and quantitative data, providing a vision of users needs.
- Generate insights that shape how product teams think about medium and long-term product strategy.
- Crafting and elevating narratives to build empathy so the user is always in mind when decisions are made throughout the organization.
- Acting as a thought leader in the domain of research, while advocating for the people who could use our products.
- Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads’ research toolbox with methodologies.
You will aspire to our four core values:
- Multistakeholder – you have dedication and commitment to our customers, shareholders, employees, and families and local communities.
- Mindful – you seek to be respectful, an active listener and to pay attention to detail.
- Driven by Excellence – you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- High Integrity – you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance.
What you’ll bring to Circle:
Lead User Researcher
- 7+ years of user research experience in an applied research setting, or similar
- Translate insights to future strategic implications for the business
- Own and drive end to end research plan and execution from business and stakeholders questions and hypothesis
- Act as thought partner in aligning key stakeholders to user needs
- Inform roadmaps by highlighting key people needs and balancing with business priorities
- Ability to handle complex information and adapt to a changing environment
- Lead across cross-functional stakeholders to drive business impact
- Evangelize research results to cross-functional stakeholders via storytelling to facilitate clear product directions
- Experience in solving and simplifying service design challenges for complex task-based workflows
- Research mentorship and guidance for fellow researchers, designers, and product management peers
- Enhance existing ways of doing research
- Bachelors, Masters, or PhD in human behavior related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, Mathematics, etc.)
Principal User Researcher
- 12+ years of user research experience in an applied research setting, or similar
- Understand trends and issues shaping the future of the industry to drive and contribute to the future vision
- Proactively identify opportunities for research and own the execution
- Evangelize user needs to align key stakeholders
- Impact and drive roadmaps by articulating key people’s needs. Identify new opportunity spaces.
- Navigate complex information and adapt to a changing environment
- Lead across cross-functional stakeholders to drive business impact
- Evangelize research results across cross-functional stakeholders via storytelling to land desirable product directions
- Experience in solving and simplifying service design challenges for complex task-based workflows
- Research mentorship and guidance for fellow researchers, designers, and product management peers
- Contribute to new ways of doing research
- Bachelors, Masters, or PhD in human behavior related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, Mathematics, etc.).
Additional Information:
This position is eligible for day-one PERM sponsorship for qualified candidates.
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
The compensation range below is specific to Atlanta, GA. Actual starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Lead User Researcher
Base Pay Range: $150,000 – $200,000
Annual Bonus Target: 15%
Principal User Researcher
Base Pay Range: $175,000 – $240,000
Annual Bonus Target: 17.5%
Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
APPLY HERE
by Ronald Barron | Mar 17, 2023 | Uncategorized
Job Description
Web Developer, Senior
Job Summary
As the Senior Front End Web Developer, you will design, develop, and implement enterprise-level web development projects including websites and web applications for Purdue University Online. This position will write, test, and debug code to support modifications and maintenance of new and existing web applications. You will continuously evaluate industry trends for opportunities to utilize new technologies and methodologies and implement these into the solution stack as appropriate. You will participate in needs analysis and development of creative solutions including interface features, site animation, and form integrations. Leverage available technology to enhance performance and improve usability and sustainability of web development projects in collaboration with graphic designers, marketing staff, and other web development teams. Troubleshoot technical problems associated with web pages and web applications and implement solutions to minimize disruptions to web service.
This position will pay between $60,000 – $90,000 annually.
As a remote organization we have multiple time zones amongst our workforce. Everyone works the standard 8 hours and we all try to be available from 9 am – 4 pm Eastern time for meetings.
What We’re Looking For:
Education and Experience:
- Bachelor’s Degree in Computer Science, Web Programming, Web Design, Front-End Web Development, or related field
- Four (4) years of experience in web development or related field required
- Equivalent combinations of education and experience may be considered
Skills Needed:
- Knowledge and understanding of principles, theories, concepts, and techniques in web design and development
- Knowledge of Cascade, Omni, Drupal, WordPress, or similar web development platforms
- Experience developing with Google Tag Manager, Salesforce, and Marketing Cloud
- Experience working with CSS, JavaScript, HTML, Python, Unix systems, PHP, MySQL, and Apache
- Strong communication skills and ability to effectively communicate with non-technical stakeholders
- Familiarity with web accessibility (WCAG 2.0) and cross-browser/device compatibility and testing
- Planning, project organization and effective time management
- Continuous process improvement mindset
Preferred:
- Experience in full stack implementations, database administration, web scrapping, or UX design
- Experience in project management methodologies (Agile, SCRUM, etc.)
- Understanding of SEO concepts and tools, including exposure to technical SEO
Additional Information:
- All new hires will be expected to follow Protect Purdue
- Purdue University will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Exempt (Not Eligible for Overtime)
- Retirement Eligibility: Defined Contribution Waiting Period
- Purdue University is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
- Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
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