Systems Analyst – ServiceNow

Job Description

Systems Analyst (ServiceNow)

locations

Field

time type

Full time

job requisition id

R0007491

Security Clearance required:

No clearance required

Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!

What you will do:

At Cognosante you will work as a ServiceNow intern/administrator in ServiceNow Practice and platform solutions offerings. You would work on high-impact and challenging projects across the different businesses in our organization. This is a remote role. You will be constantly challenged to think about innovating and improving our way of working, setting up best practices, and being a servicenow system administrator’ in the company.

Moreover, as a ServiceNow intern/administrator, you will have multiple opportunities to implement platform applications and features that transform and optimize the way we operate our business. Through innovation and the efforts of our multidisciplinary team across the business, you contribute to changing their daily work life and also the way ServiceNow’s applications function.

You will join an existing team, working to support a high visibility and fast-paced ServiceNow practice delivering quality solutions to the public sector. You will help to adhere to platform governance, best practices, and will drive and execute innovation in the field of platform analytics, API’s and integrations, & self-service, so, therefore, be working hand in hand with ServiceNow practice leadership, client delivery owner/managers, platform architects, developers, and administrators.


Your scope of work / Key Responsibilities:

  • Prepare and get certification in ServiceNow administration
  • Develop basic workflows, administer the basic platform offerings and scripts to personalize existing ServiceNow applications
  • Understand and administer basic platform functions and offerings
  • Gain hands on platform administration, test automation, and delivery of high-quality solutions to our customers
  • Learn and upskill on development of new ServiceNow applications, update or modify code for application functionality, integrations from initiation to completion, tailored to the requirements
  • Understand basic concepts of customization, low-code, no-code and OOB scenarios
  • Focus on code quality and reusability and testing the components created.
  • Ability to deliver in high paced work environment and team centric focus
  • You will be required to obtain certifications for CSA (Certified as ServiceNow System Administrator) and CAD ( Certified as ServiceNow Application Developer) within your first 8 weeks of employment.

Required Qualifications

  • A Bachelor’s or master’s degree in Computer Science or STEM related field.
  • Good understanding of service-oriented architecture, software application architecture, and the ability to consult with mentors and self-learning orientation.
  • Passion for new technology learning.
  • Experience with web technologies JavaScript, HTML, CSS/SCSS, SQL. Awareness in one or more JavaScript frameworks like AngularJS or React is a plus.
  • Awareness and basic knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML).
  • Good understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
  • Result-oriented and good communication skills

Compensation

$61,595.85 – $92,393.78

The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may will be taken into consideration – contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

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Interoperability Engineer

Job Description

Title: Interoperability Engineer

Location: Remote

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

The Interoperability Engineer will play a critical role within the Technical Services team. Reporting to the Director, Technical Delivery, they will be responsible for using their healthcare industry experience to scope, build and deploy integration deliverables between the Amwell platform and our clients’ 3rd party systems. They will offer best practice consultation for clients who choose to write to our FHIR or APIs. They will guide our client migrations from our legacy platform to our new SAAS platform, Converge. They will impart leadership to ensure deliverables are prioritized appropriately, executed on time and of the highest quality. They will define and enforce process throughout the implementation lifecycle and own assigned client projects and escalations.

Core Responsibilities

  • Design, map, build, and deploy HL7 interfaces, APIs, or SSO setups that facilitate workflows between the Amwell platforms and client third party systems.
  • Drive the creation and organization of knowledge collateral for employee onboarding, client-facing presentations and cross-functional learning that enables autonomy and business growth.
  • Define and enforce a highly scalable and repeatable methodology for the implementation of our standard integration offerings along with a set of documentation templates that are uniformly used across client projects.
  • Lead client-facing requirement discovery and assist with pre-sale technical presentations as requested by the Solutions team.
  • Document message specifications and technical requirements, including but not limited to reverse engineering of existing healthcare IT interfaces to capture requirements when needed
  • Enforce documentation of generic and client-specific integration workflows, routes, and communication port configurations to ensure proper versioning, thorough testing for all variations and an audit trail of what and why
  • Contribute to the diagnosis of platform technical issues when requested.

Qualifications

  • 5+ years of experience scoping and/or developing integration solutions that enable the flow of information between major clinical and ancillary systems i.e. registration, scheduling, billing, order entry, EMRs, HIEs.
  • 3+ years of experience vetting and delivering custom healthcare integration solutions as scoped to satisfy critical client workflows. Actual client-facing experience is required.
  • Extensive experience with healthcare interoperability and messaging standards, including but not limited to HL7, FHIR and IHE integration profiles.
  • Expertise with interface engines and/or enterprise service bus architectures. Lyniate Rhapsody experience is preferred.
  • Experience working with SOAP and REST web services. Experience with Apigee is a plus.
  • Working knowledge of networking protocols (e.g. TCP/IP, HTTP, FTP, )
  • Strong knowledge of SQL and scripting languages is required (Groovy, JavaScript, Python, )
  • Strong understanding of JSON and XML technologies (XSD, XSL/XSLT, WSDL)
  • Experience with SSO (SAML, OIDC, etc.), and Auth0.
  • Demonstrated ability to think strategically and create order in a fast-paced agile environment
  • Experience working in situations where strong cross-functional alignment is required for project success; strong relationship-building skills, collaborative.
  • Critical thinker, curious, accountable, strong work ethic, able to succeed in a fast-paced, high-intensity start-up environment
  • Excellent oral and written communications skills and demonstrated experience managing difficult clients particularly at the leadership level
  • Strong organizational and multi-tasking skills with ability to manage multiple simultaneous customer engagements
  • Ability to evaluate and interpret end user information requirements, and to develop and implement appropriate technical solutions
  • Extensive experience relaying technical and non-technical information in a clear and concise manner
  • Demonstrated expert problem solving and analytical skills
  • Bachelor’s degree in engineering, Computer Science, Math, Physics, or related field or equivalent. Advanced degree in any of the areas above is a plus.

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Platform and Programmatic Partner Manager

Job Description

Platform & Programmatic Partner Manager

Remote US

We are Outbrain.

Prestigious digital media companies around the world trust Outbrain as their primary engagement partner and platform. As a result, we give advertisers the tools to reach a huge and highly engaged audience in the most trusted editorial and premium environments. Outbrain has a unique, long-term and expansive relationship with many of the world’s largest media properties, including CNN, Washington Post, NY Post, MSN, Daily Mail, Fox News, Vox and thousands more reaching 1 Billion unique visitors monthly.

The Platform Account Manager is responsible for managing Outbrain’s post-sale relationships with its supply providers. This person will be in charge of building long-term relationships with our partners to help them achieve their goals through implementation, optimization, and new product adoption. We’re looking for a tech-savvy individual who can properly navigate technical integrations, troubleshooting and optimizations for some of Outbrain’s largest platform customers

Outbrain is seeking a highly motivated Account Manager to focus on building and maintaining partnerships within the platforms and SSP ecosystem. This person will represent the business relationship with supply-side platform partners such as SSPs, mobile carriers, Original Equipment Manufacturers (OEMs), App Developers, Push Notification and Newsletter partners. If you’re interested in joining a global team of passionate problem solvers then we want to talk to you!

A day in the life:

  • Onboard, manage and grow client relationships with our supply partners within the SSPs,OEM, App, Newsletter and Push notification space
  • Serve as the main point of contact for post-sales accounts, supporting the client on their daily needs and technical troubleshooting
  • Meet and consult regularly with clients to understand priorities, review performance, and share product updates
  • Oversee core technology integrations (including , oRTB, Header bidding, JS, SDK and API), with support from technical operations and product, to ensure smooth and successful launches
  • Collaborate with cross functional teams such as product, engineering, technical operations, legal and finance to to build platform partner strategies
  • Prepare and lead quarterly business reviews for client executives to outline client strategy and identify possibilities to optimize performance through product updates or upsells/cross-sells
  • Forecast and track client performance metrics for both clients and for internal teams
  • Collect feedback from clients on product features, performance and adoption to escalate feedback to internal stakeholders

What you’ll bring:

  • 2-3 years of client service experience, ideally in account or project management (experience with programmatic, digital partners and/or app developers a plus)
  • Experience working in a fast-paced environment with the ability to lead multiple projects and relationships with changing and/or competing priorities
  • Comfortable upselling products to clients and handling contractual renewals/relationships
  • Excellent communication skills; ability to establish rapport with internal and external stakeholders
  • Comfortable understanding technical solutions and having the ability to distill that information to internal and external audiences with ease
  • Strong proficiency in MS Excel; manipulating large data sets and creating pivot tables/graphs
  • Self-motivated, persistent, curious and driven to succeed in the ad tech industry
  • Experience with data visualization software such as Tableau, Looker or Redash
  • Experience with Programmatic, API, SDK and/or JavaScript integrations

More than snacks!

  • Generous vacation package and unlimited sick days
  • Become part of our success with our equity program
  • World class healthcare options that are partially covered by Outbrain above benchmark (Medical, Dental, Vision, and Life Insurance, 401K Plan with Matching)
  • Opportunities to join our mentorship program and inclusive Employee Recourse Groups
  • Full access to LinkedIn Learning and our in-house SmartBrain educational platform
  • Meet the team with our Global Onboarding Experience
  • Happy hours, group lunchesand of course a fully stocked kitchen with multiple coffee options!

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Deployment Project Manager, Integration, Customer Success, Full Life Cycle

Job Description

Deployment Project Manager (Integration, Customer Success, Full Life Cycle) – U.S.

  • Employees can work remotely
  • Full-time

Company Description

Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency improvement over cart-picking operations, by empowering pickers to work collaboratively with our robots. All this is accomplished while integrating with the operator’s Warehouse Management System, utilizing and optimizing existing facility infrastructure.

This is an opportunity to join the ranks of a brilliant, high-performance team, deploying cutting-edge technology to address real-world logistics challenges for major global brands.

Job Description

Locus Robotics is seeking a Deployment Project Manager for our Deployment Team in Customer Success. This role is responsible for all aspects of project management, including project plans development, working with stakeholders and project resources throughout deployment projects and making critical path decisions during deployments.

This job requires a unique combination of well-developed project management skills, cross functional coordination, training ability, leadership, relationship management and effective communication. You will manage multiple projects and team members across diverse geographic locations using project management best practices. Experience with project management in a modern logistics framework is beneficial for this role.

Travel approximately 50% of the time is required for this role.

Responsibilities:

  • Full project life cycle ownership, from sales to CS Deployment handoff to customer acceptance and handoff to support.
  • Development of project schedule, cross functional plans, and project resource plans.
  • Ensure project remains on track – orchestrate and communicate with outward-facing project teams involving dedicated and borrowed staff, client resources and outside vendors, to ensure that all resources are on track with project requirements, deadlines, and schedules.
  • Assure customer satisfaction, coordinating team resources to address customer issues with speed and efficiency.
  • Conducting post-project evaluation and identifying successful and unsuccessful project elements.
  • Communicate project status weekly through project dashboard reporting process.
  • Development of issue mitigation options cross functionally, gaining approval of plans, and ensuring execution of those plan.

Qualifications

  • 3-5 Years’ experience in high tech project management
  • BS Degree in Engineering or equivalent desired
  • Proven ability to manage outward-facing project teams involving dedicated cross functional staff, client resources, and outside vendors.
  • Experience in 3PL, logistics, supply chain, warehousing desired
  • Proficiency in developing and maintaining complex project plans related applications.
  • Experience with WMS (Warehouse Management Systems) a plus.
  • Exceptional written and communication skills.
  • Customer interfacing skills, strong business acumen.
  • Strong problem-solving skills
  • Asana, Jira, NetSuite, Salesforce, Aha, experience a plus.

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Social Media Coordinator

Job Description

Social Media Coordinator (Remote)

Remote | Job #1007295

Location: Remote CST or PST hours required, must be in the US
Job Type: Ongoing, 30-40 hours a week
Hourly Pay Range: $25-$35/hr W2

We are seeking a talented and creative Social Media Coordinator to join our client’s team. As the Social Media Coordinator, you will be responsible for managing our social media channels, creating and publishing engaging content, and growing our online presence. The ideal candidate will have a strong understanding of social media platforms and trends, excellent communication skills, and a passion for creating compelling content.

Responsibilities:

  • Manage day-to-day activities of the social team.
  • Publish posts.
  • Maintain editorial calendar.
  • Provide/track media analytics.
  • Maintain and publish evergreen content on a predetermined schedule.
  • Support substantiation/validation of content.
  • Engage in some content creation.
  • Support TikTok shoots, editing, talent etc.
  • Liaise/coordinate with external agencies creating social content.

Qualifications:

  • 2 years of social media coordination experience.
  • Self-starter and innovator: you have with a desire and ability to work in a fast-paced environment; you love running with things and can handle multiple projects simultaneously while meeting deadlines and keeping key stakeholders updated on progress, opportunities and issues
  • Experience in social media: Knowledge of channels, audiences, community management, best practices, employee activation and advocacy on social media, rolling out social media programs or campaigns, internal social media best practices, supporting executives on social media, social media training, etc.
  • Social media strategy: Understanding of the strategic intent of building branded social media communities in support of business outcomes, the value of social media to the business and stakeholder engagement, and how to build engaged communities that advocate for the business and promote positive sentiment.
  • Content and communication Skills: Ability to create, curate and coordinate engaging social content for audiences on Facebook, Twitter, Instagram, LinkedIn, YouTube and TikTok; ability to write and communicate clearly and free of jargon and explain complex topics and issues in a simple, snackable format; strong verbal communication skills.
  • Experience with social media analytics, reporting and performance: Ability to analyze performance metrics of social media content and campaigns and draw insights that can optimize content. Ability to identify and track target audiences and key influencers and use data to convey the effectiveness of online stakeholder engagement efforts to key business partners. Experience with Domo, Google Analytics data and UTM coding/tracking.
  • Ability to work under pressure and to work on multiple projects concurrently
  • Excellent organizational and verbal and written communication skills.
  • Demonstrates collaborative and professional work ethic.
  • Willingness to be flexible and respond to quickly changing priorities.
  • Skills and knowledge required:
    • Publishing
    • Editorial calendar management
    • Reporting and analytics on the performance of social posts or campaigns
    • Substantiation
    • TikTok shoots and editing
    • Evergreen content coordination

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