Job Description
Platform & Programmatic Partner Manager
Remote US
We are Outbrain.
Prestigious digital media companies around the world trust Outbrain as their primary engagement partner and platform. As a result, we give advertisers the tools to reach a huge and highly engaged audience in the most trusted editorial and premium environments. Outbrain has a unique, long-term and expansive relationship with many of the world’s largest media properties, including CNN, Washington Post, NY Post, MSN, Daily Mail, Fox News, Vox and thousands more reaching 1 Billion unique visitors monthly.
The Platform Account Manager is responsible for managing Outbrain’s post-sale relationships with its supply providers. This person will be in charge of building long-term relationships with our partners to help them achieve their goals through implementation, optimization, and new product adoption. We’re looking for a tech-savvy individual who can properly navigate technical integrations, troubleshooting and optimizations for some of Outbrain’s largest platform customers
Outbrain is seeking a highly motivated Account Manager to focus on building and maintaining partnerships within the platforms and SSP ecosystem. This person will represent the business relationship with supply-side platform partners such as SSPs, mobile carriers, Original Equipment Manufacturers (OEMs), App Developers, Push Notification and Newsletter partners. If you’re interested in joining a global team of passionate problem solvers then we want to talk to you!
A day in the life:
- Onboard, manage and grow client relationships with our supply partners within the SSPs,OEM, App, Newsletter and Push notification space
- Serve as the main point of contact for post-sales accounts, supporting the client on their daily needs and technical troubleshooting
- Meet and consult regularly with clients to understand priorities, review performance, and share product updates
- Oversee core technology integrations (including , oRTB, Header bidding, JS, SDK and API), with support from technical operations and product, to ensure smooth and successful launches
- Collaborate with cross functional teams such as product, engineering, technical operations, legal and finance to to build platform partner strategies
- Prepare and lead quarterly business reviews for client executives to outline client strategy and identify possibilities to optimize performance through product updates or upsells/cross-sells
- Forecast and track client performance metrics for both clients and for internal teams
- Collect feedback from clients on product features, performance and adoption to escalate feedback to internal stakeholders
What you’ll bring:
- 2-3 years of client service experience, ideally in account or project management (experience with programmatic, digital partners and/or app developers a plus)
- Experience working in a fast-paced environment with the ability to lead multiple projects and relationships with changing and/or competing priorities
- Comfortable upselling products to clients and handling contractual renewals/relationships
- Excellent communication skills; ability to establish rapport with internal and external stakeholders
- Comfortable understanding technical solutions and having the ability to distill that information to internal and external audiences with ease
- Strong proficiency in MS Excel; manipulating large data sets and creating pivot tables/graphs
- Self-motivated, persistent, curious and driven to succeed in the ad tech industry
- Experience with data visualization software such as Tableau, Looker or Redash
- Experience with Programmatic, API, SDK and/or JavaScript integrations
More than snacks!
- Generous vacation package and unlimited sick days
- Become part of our success with our equity program
- World class healthcare options that are partially covered by Outbrain above benchmark (Medical, Dental, Vision, and Life Insurance, 401K Plan with Matching)
- Opportunities to join our mentorship program and inclusive Employee Recourse Groups
- Full access to LinkedIn Learning and our in-house SmartBrain educational platform
- Meet the team with our Global Onboarding Experience
- Happy hours, group lunchesand of course a fully stocked kitchen with multiple coffee options!