Staff Product Designer

Job Description

Staff Product Designer

Location

San Francisco, CA, Remote, New York, NY

Type

Full time

Department

Engineering, Product & Design

Compensation

  • $157.5K $215K Offers Equity

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oral, Mastercard, OpenAI, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor’s Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital’s Enterprise Tech 30, and Gartner’s Magic Quadrant. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

We’re looking for a user interface genius to orchestrate the rollout of our design system and redesign across our many decoupled product teams.

For over 4,000 years, contracts have allowed people to agree [on terms] and trust each other [to meet them]. But, this ancient and foundational technology hasn’t evolved since the word processor. We are using emerging technologies like the cloud and artificial intelligence to modernize the humble contract for innovative organizations like DoorDash, Reddit, Asana, Snap, Mastercard and many more.

About our design team:

Good design is why our customers choose us, so it’s a priority for everyone. We prize leadership and influence over management or authority. More often than not, our engineers can build beyond our imagination. Everyone actively contributes to building our team and company culture.

What you’ll do:

  • This is a senior post that reports to our head of design
  • You’ll do a lot of product design – this isn’t a systems only role
  • Our engineers are eager to help you build our design system
  • You’ll own and orchestrate the design system rollout and it’s governance
  • Operationalize usability measurement, motions, and gates
  • Lead horizontal redesigns of shared features across our product teams
  • Work with leadership to visualize the future of our product

You already have/are:

  • 10 years of experience designing apps at a tech company
  • Shipped exemplary work into a large market
  • Played a key role in designing at least two design systems
  • Successfully transitioned at least one app to a design system
  • Fluent with web, iOS, and Android interface design patterns
  • A unicorn who can write frontend code

Benefits:

  • Competitive compensation
  • Health, dental, and vision insurance
  • 401k
  • Wellness reimbursement
  • Take what you need vacation policy
  • Generous parental leave for both primary and secondary caregivers

Base Salary Range:

$157,500 $215,000

APPLY HERE

Manager, DevOps

Job Description

Manager, DevOps (Remote)

at AlertMedia (View all jobs)

Remote, United States or Austin, TX HQ

Do work that matters.

At AlertMedia, everything we do supports our mission: to save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.

Our values, which reflect our view on what’s important and what’s right, include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.

AlertMedia is looking for a Manager, DevOps, to guide the evolution of our systems infrastructure with a collaborative team of DevOps engineers. This role provides an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability, and security with deep knowledge and experience with AWS technologies and is motivated to support the career growth and development of their team. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot, and maintain all aspects of the AlertMedia platforms.

Who you are:

You’re excited to lead a team of DevOps Engineers to help ensure the stability of a product that makes a huge impact and can never go down. You stay abreast of the latest security and networking technology to make sure you’re ahead of the curve. You have disaster recovery down and have created contingency plans for a variety of scenarios. You’re an AWS and Linux expert and have a meticulous drive for excellence in your work. You take mentoring seriously and create opportunities to grow your team members’ skills. Others would call you a player/coach who is willing to jump in and help where needed, open to sharing ideas and best practices.

What you get to do every day:

  • Manage the professional development and technical direction for a team of DevOps Engineers
  • Work in a secure, reliable, and scalable infrastructure that cannot fail during critical local, national, and global events
  • Become an expert in the AlertMedia platform and tools, and its uses for our customers
  • Work with various AWS Services, Docker, Linux, and continuous deployment tools, and work with tools like Terraform for infrastructure as code
  • Continually evaluate the security of our systems and applications, with an emphasis on data security
  • Work with the team to determine tool requirements, then drive the implementation, documentation, maintenance, and improvement
  • Collaborate in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack
  • Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
  • Invest in AlertMedia’s culture, values, and vision for the future

What you bring to the role:

  • 6+ years of operations engineering experience
  • Experience leading & developing a team of DevOps Engineers
  • Extensive experience in designing, configuring, deploying, managing & automating AWS Core Services like S3, IAM, EC2, ECS, Route53, SNS, SQS, ELB, CloudWatch, Lambda and VPC
  • Hands-on experience with Terraform and Docker
  • Expertise with Linux, security, and networking fundamentals
  • Experience developing and maintaining disaster recovery systems and automation
  • Experience managing large scale deployments
  • Expertise in troubleshooting complex customer-facing systems
  • Proficiency in at least one coding language (Python is a plus)
  • Strong organizational skills and ability to manage working on multiple projects in parallel
  • Problem-solving attitude with a collaborative team spirit
  • The ability and desire to work in a fast-paced challenging environment
  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
  • AlertMedia does not currently sponsor applicants for work visas
  • Position is open for remotelocation in the United States except for in the followingstates:Alaska, Colorado, Hawaii, Louisiana, Montana, North Dakota, Oregon, or West Virginia

Why you’ll love working at AlertMedia:

  • Competitive base salary +Company-wide bonus program
  • Generous and flexible time off and parental leave policies
  • Health benefits – Medical, Dental, Vision and Life Insurance are 100% paid for employees!
  • Amazing rewards and incentives – we love celebrating each other!
  • Commitment to community service with opportunities to give back
  • A Best Places to Work company 6 years in a row and numerous other awards
  • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails

APPLY HERE

Associate Project Coordinator

Job Description

Associate Project Coordinator
US-UT-Lehi or US-Remote
Professional Services
Full Time
591100

We believe in the power of libraries. We believe in their power to transform and improve our communities. We believe that access to information is a right not a privilege, and that access to information is crucial to the health of individuals and communities everywhere. We believe in the opportunities libraries give individuals to learn, grow, and improve themselves. We believe libraries should be more than relevant, they should be universally seen as indispensable to their communities. We believe in the crucial role libraries play as a communal space for individuals to gather, connect, exchange ideas, and create.

The Project Coordinator is primarily responsible for ensuring software implementation projects are scheduled and completed successfully, including serving as the main point of contact for subscription services projects.

Essential Functions

  • Advise on and coordinate delivery of all Subscription Services projects:
    • Act as main point of contact to monitor active subscriptions and schedule renewal activations
    • Maintain high quality, proactive contact with subscription services customers
  • Administer the company’s learning management system:
    • Upload training content
    • Coordinate with Project Managers and customers to schedule training classes
    • Coordinate with the Consulting & Training Services Manager and Department
    • Serve as internal training resource
    • Be the point of contact with 3rd party LMS vendor
    • Provide internal and external support for the LMS
  • Determine scheduling rules for all implementation services
  • Resolve scheduling issues and assign personnel from multiple departments within the organization to the project teams
  • Maintain day-to-day records and reports of project progress for management
  • Anticipate and escalate project scheduling issues and delays to management. Keep management informed of schedules, priorities, and problems
  • Ensure that staffing ability and availability meet customer and company contractual timelines
  • Maintain successful communication across all departments as needed with regards to administrative procedures, technical problems, work priorities, and other necessary information throughout the implementation process

Additional responsibilities

  • Contribute to initiatives to improve processes and internal systems
  • Successfully manage and utilize our Project Management system to track and fulfill projects
  • Perform other duties as assigned

Knowledge and Skills

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • CRM experience (SalesForce preferred)
  • Good organizational and management skills
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Must be able to work independently and with little supervision
  • Working knowledge of project management principles and software preferred, but not required
  • Working knowledge of LMS & CRM systems preferred, but not required

Education and Experience

  • BS/BA degree with coursework in project management, technology management, instructional technology, or other closely related courses preferred
  • An equivalent combination of relevant coursework and work/academic project experience demonstrating proficiency in the following areas is also acceptable:
  • Organizing multi-week projects with 3 or more team members
  • Teaching, coaching, or supporting users of a software product
  • Effectively communicating with customers or professional peers in high-pressure situations
  • Using MS Excel to analyze data, such as that from a survey, research, or projects that produce large data sets
  • Using any business-specific applications, such as accounting, CRM, project management, or similar software

Additional Qualifications

  • Qualified candidates must be able to pass background check and drug test (including marijuana)

Hiring Salary Range

  • $35,000 to $40,000 pay range depending on qualifications

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Retirement Savings Plan – 401(k)
  • Paid Time Off
  • Holidays
  • Short-Term Disability
  • Long-Term Disability
  • Group Life and AD&D Insurance
  • Educational Assistance
  • Adoption Assistance
  • Employee Assistance Program (EAP)

About SirsiDynix
At SirsiDynix, we make software for libraries. Libraries buy books from vendors, keep track of the books in their systems, and distribute the books to library users. The software we build helps them do that (and a lot more). We make products that:

  • Give libraries the power of cloud computing
  • Make it easy for library users to check out ebooks
  • Let libraries use new technology like tablets and smartphones
  • Make searching the library as easy as searching Google or Amazon
  • Give libraries innovative ways to increase budgets by offering new services
  • We help more than 23,000 libraries answer the questions posed by new technology and changes in society. Are you ready to join us?

APPLY HERE

Customer Onboarding and Training Manager

Job Description

Title: Customer Onboarding and Training Manager

(REMOTE)

Location: United States, Remote

About Cyware

Cyware is a venture-backed organization, headquartered in New York City. The firm was founded by innovative practitioners to solve the massive-scale cybersecurity challenges they saw daily while working for leading global banks and technology organizations.

Cyware is disrupting the cybersecurity operations market with innovation that gives the firm claim to being the far-and-away ONLY company capable of delivering technology to build cyber fusion centers for customers in large enterprises and the mid-market.

Cyware is in hyper-growth mode. Your next opportunity starts here!!

More on Cyware: (www.cyware.com)

Built on innovation designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its next-generation platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and security case management. As a result, organizations are able to increase speed and accuracy while reducing costs and analyst burnout. Cyware’s Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs.

About you:

  • You can lead on strategic and tactical initiatives
  • You are hungry, inquisitive, proactive, energetic, and driven
  • You have a growth mindset and are committed to delivering results
  • You thrive in a fast-paced, collaborative environment

Why We Are Hiring:

The Customer Onboarding Manager at Cyware is an important role that ensures each customer has a positive experience with Cyware and its products. They oversee the customer onboarding processes and work with various functions to ensure everything required to create the best customer experience is achieved. In addition, the onboarding manager is responsible for the technical engagement of the processes developing training materials and custom programs needed to enhance customer experience and increase adoption of Cyware Solutions and Services.

Come join an exciting startup company in the cybersecurity space that just completed its $30 million Series B funding!

What You Will Do:

  • Contribute to customer’s learning plans – understanding client objectives and develop plans to assist Sales Engineers, Technical Project Managers and Customer Success Managers.
  • Create and manage engaging and useful onboarding documentation, videos, presentation material for customers
  • The customer onboarding manager ensures the continuity of pre-sales, service delivery, and customer success objectives utilizing Cyware solutions.
    • A customer onboarding manager ensures the client has a consistent experience with Cyware products throughout their journey.
    • This includes ensuring that all communications are clear and they know what to expect at each process stage.
    • They liaise between Sales, Delivery, and Customer Success, ensuring all teams know critical steps and information.
  • Deliver a seamless customer’s onboarding experience while adhering to Cyware’s policies and procedures.
  • Drive the successful delivery of training and workshop to Cywares customers working around tight timelines and complex environmental and resource interactions.
  • Drive customer engagement through product discussions, service delivery, and platform demonstrations, ensure customer is aware of service desk, idea center, etc.
  • Support presales teams during POC stages with introduction and onboarding, during service delivery and post-delivery stages.
  • Periodically conduct refresher training programs across all customer base and keep track of customer events.
  • Work with Sales and Partner enablement function to develop customer onboarding materials that can be shared with channel partners and alliances.
  • Develop internal processes to improve the training and adoption phase.
  • Make recommendations and influence important operating issues/decisions for the broader team
  • Find ways to streamline work, innovate key processes, and leverage technology
  • Work tirelessly to minimize churn and aid in client retention activities.
  • Ensure customer satisfaction is achieved by collaborating and coordinating support for the customer.
  • Ensure the trust is built between Cyware and the customer through quality onboarding and training experience.

Who You Are

  • US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
  • 5+ years of managing customer-facing implementation projects, onboarding, training, account management or customer success.
  • Bachelor’s degree or equivalent experience and English proficiency is required.
  • Experience with Cybersecurity industry concepts and experience is required.
  • Experience creating, executing, and delivering a Customer training curriculum and delivering through a learning management system.
  • Self starter with significant experience building videos, presentations, use case documentation and training materials.
  • Expertise in customer orientation and training is essential for success in this role. In addition, they should quickly learn Cyware products and deliver training sessions with new customers.
  • Experience onboarding a high volume of customers.
  • Excellent communicator who can present at significant events, savvy with digital platforms and social media, and proficient in conducting webinars/webcasts.
  • Being self-organized with awareness of project management practices is beneficial to this role.
  • Experience managing and supporting clients with proven success in communicating with customers.
  • Represent the voice of customers – identify and convey customer feedback and use cases to the product team.
  • Confidence in setting and delivering training metrics
  • Ability to learn and persuasively articulate Cyware’s value proposition to client senior executive teams
  • Strong communication and presentation skills (phone, video, email)
  • Ability to be focused during a growing and changing scenarios and navigate the onboarding experience for customers

We’re a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?

You’ll love working at Cyware because

  • We value balance. We are committed to providing an environment in which you can balance great work with a great life. You’ll have a competitive PTO structure and holidays covered.
  • We’re not just employees. We’re people. We offer 401(k) match, insurance coverage (health, vision, and dental), and reimbursements for your home office.
  • We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
  • We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
  • And so much more

APPLY HERE

Vice President of Technology

Job Description

Vice President of Technology

Miami, FL, USA

Virtual

Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.

The Opportunity

Recurrent Ventures is seeking a VP, Technology to help drive our next phase of growth. This individual will be a key member of the executive team, responsible for overseeing all aspects of the Company’s technology strategy and execution. They will be responsible for defining Recurrent’s technology architecture and vision; and managing the full breadth of teams, technologies and partnerships needed to support the business. They will develop and own the product roadmap and serve as a thought leader and adviser to the executive team and Board of Directors on all technology matters and trends.

The VP will have a background in media across content creation, distribution, and monetization and expertise in related technologies, from back-end/hosting and CMS to SEO, data architecture and analytics to front-end/UX and ad-tech). The ideal candidate will have a strong growth and operations orientation; a pragmatic and data-driven approach to decision making; and a history of building reliable and efficient technology systems (people, process, automation, and tools). They will be an effective communicator with the ability to translate business goals/strategy to technology requirements and roadmaps. They excel in developing strong relationships with key stakeholders and have a demonstrated track record of building and leading high-performing teams.

The VP will also play a critical role in supporting our M&A efforts. They will work closely with the Corporate Development teams to evaluate potential acquisition opportunities and make an assessment of their technology capabilities. They will also develop a consistent playbook to integrate and grow the companies that we acquire and effectively transition acquired businesses into the broader Recurrent technology architecture.

Responsibilities

  • Establish the technical vision and long-term technology strategy for Recurrent Ventures
  • Ensure that technological resources meet the company’s short and long-term needs
  • Monitor emerging trends and identify technology opportunities to drive growth/efficiency
  • Create timelines for the development and deployment of all technological services
  • Lead, coach, and mentor the team. Hire, train, and develop top technical talent
  • Manage and monitor technology budgets and time frames; including vendor management
  • Work closely with engineers, product managers, and other leaders to maintain and grow our platforms and build high-quality tools and services
  • Work with the Product team to develop a roadmap and define the technical capabilities required to achieve our product strategy
  • Ensuring all technology practices adhere to regulatory standards
  • Own the stability and security strategy of our platforms
  • Direct the building and maintenance of our data infrastructure

Qualifications

  • A Bachelor’s degree from an accredited four year college or university in computer science or related field; Master’s degree preferred
  • At least ten years of experience in a technical leadership role
  • Industry experience in digital media, digital advertising, and/or affiliate marketing
  • Knowledge of techniques for keeping high traffic websites operational and optimizing for page speed, user experience, and Search Engine Optimization
  • Advanced technological skill set and a demonstrated history in building/maintaining enterprise platforms or large content management systems; and experience building and shipping publishing tools/plugins
  • Experience in M&A, i.e. merging new technologies or engineering teams through acquisitions and integrating disparate systems and workflows into a unified ecosystem
  • Data-driven decision-making and quantitative analysis skills with data analysis tools
  • Exceptional team management skills with the ability to delegate efficiently
  • Excellent verbal and written communication
  • Technical leadership knowledge where you can explain your expertise to non-technical executives and board members
  • Fluent in Agile

Benefits & Perks

  • Medical, dental, vision & life insurance
  • Fitness Reimbursement
  • Unlimited PTO
  • Remote – work from anywhere!
  • Parental leave
  • Matching 401k
  • Equity package

APPLY HERE