by Ronald Barron | Aug 11, 2023 | Uncategorized
Job Description
Title: Principal Solution Engineer – Federal
Location: United States (U.S.)
Company Overview
ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.
The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.
ID.me is a credential service provider compliant with federal standards for digital identity verification.
In addition to helping people control their credentials and data, the company’s No Identity Left Behind initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.
Principal Solution Engineer – Federal
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with over 30 states, multiple federal agencies, and over 500 name brand retailers. We are just getting started.
The Solution Engineering team brings ID.me to life. We understand our customers’ unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team.
We are looking for a Principal Solution Engineer that will support our largest Federal customers. You will be responsible for identifying new opportunities, developing creative solutions, and supporting our customers post go-live. You will leverage your experience working with the Federal Government to become a trusted advisor to our key stakeholders and uphold ID.me as a key technology partner.
Candidates must have material experience working with the Federal Government.
Responsibilities
- Leverage technical expertise to drive sales strategy and success
- Diagnose and document customer technical and business requirements
- Design and configure solutions which address customers unique needs
- Develop and configure demos which position differentiated solutions
- Quantify business and technical value of ID.me in solving customer problems
- Execute Proofs of Concept with complex use cases and integrations
- Write accurate and compelling RFP content that position a unique ID.me solution
- Craft reusable technical content such as whitepapers, playbooks, and how-tos
- Develop and maintain relationships with technical representative(s) at customer
- Mentor teammates, share technical expertise and industry knowledge
- Distill, prioritize, and communicate product feedback to internal teams
- Present at marketing events, trade shows, and user conferences
Ideal Qualifications
The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.
- At least 7 years of solution engineering experience, including pre and post sales
- At least 5 years of experience working in the Federal Government space
- Background with Identity and Access Management concepts and platforms
- Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)
- Hands-on experience with web development (JavaScript, HTML, frontend frameworks)
- Exceptional speaking, writing, and presentation skills to all audiences
- Boundless energy. Inspirational passion. Customer Service. Sense of ownership.
- Bachelor’s degree in Engineering, Computer Science, MIS or similar preferred
- Willingness to travel as needed
APPLY HERE
by Ronald Barron | Aug 11, 2023 | Uncategorized
Job Description
Title: Principal Solution Engineer – SLED
Location: United States (U.S.)
Company Overview
ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.
The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.
ID.me is a credential service provider compliant with federal standards for digital identity verification.
In addition to helping people control their credentials and data, the company’s No Identity Left Behind initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.
Principal Solution Engineer – SLED
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with over 30 states, multiple federal agencies, and over 500 name brand retailers. We are just getting started.
The Solution Engineering team brings ID.me to life. We understand our customers’ unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team.
We are looking for a Principal Solution Engineer that will support our largest state government customers. You will be responsible for identifying new opportunities, developing creative solutions, and supporting our customers post go-live. You will leverage your experience and expertise to become a trusted advisor to key stakeholders and uphold ID.me as a key technology partner.
Must have experience working with State and Local Government and reside in California or Florida
Responsibilities
- Leverage technical expertise to drive sales strategy and success
- Diagnose and document customer technical and business requirements
- Design and configure solutions which address customers unique needs
- Develop and configure demos which position differentiated solutions
- Quantify business and technical value of ID.me in solving customer problems
- Execute Proofs of Concept with complex use cases and integrations
- Write accurate and compelling RFP content that position a unique ID.me solution
- Craft reusable technical content such as whitepapers, playbooks, and how-tos
- Develop and maintain relationships with technical representative(s) at customer
- Mentor teammates, share technical expertise and industry knowledge
- Distill, prioritize, and communicate product feedback to internal teams
- Present at marketing events, trade shows, and user conferences
Ideal Qualifications
The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.
- At least 7 years of solution engineering experience, including pre and post sales
- At least 5 years of experience working in state and local government
- Background with Identity and Access Management concepts and platforms
- Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)
- Hands-on experience with web development (JavaScript, HTML, frontend frameworks)
- Exceptional speaking, writing, and presentation skills to all audiences
- Boundless energy. Inspirational passion. Customer Service. Sense of ownership.
- Bachelor’s degree in Engineering, Computer Science, MIS or similar preferred
- Must reside in California or Florida. Willingness to travel as needed
APPLY HERE
by Ronald Barron | Aug 11, 2023 | Uncategorized
Job Description
Title: Customer Delivery Manager
Location: US, Remote
WE’RE LUMA HEALTH.
Needing healthcare can be hard getting care shouldn’t be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role: Customer Delivery Manager
We are looking for a highly driven and empathetic Customer Delivery Manager to join our Professional Services team. This role will serve as a hands-on strategic advisor, Luma product and platform expert to Luma’s customers during implementation, and during other Professional Services engagements.
The Customer Delivery Manager will be responsible for designing and delivering high impact value-driven solutions that align with the customer’s business goals. You will be responsible for overseeing the end-to-end process of implementation and engagement delivery, from initial planning and testing to go live and post-go live support. Your primary focus will be to ensure accurate delivery of the Luma platform by effectively managing project time timelines, resources, and communication throughout the entire Professional Services lifecycle.
On a day to day basis, you will work closely with technical and business customer stakeholders from all levels through C-suite and cross-functionally within Luma from Sales, Customer Success to Engineering to craft comprehensive solutions that reflect a strong understanding of typical business challenges or common objectives faced by customers within healthcare settings. You are not afraid to drive difficult conversations and remove roadblocks to guide, negotiate and implement new workflows that drive increased business value. You are proficient at analyzing issues and obstacles to identify and settle the issue’s root cause, and can identify appropriate corrective action.
You will also serve as an advocate to ensure standard processes are followed and contribute to developing new processes and framework to streamline the time and effort involved in professional services delivery.
The successful candidate will be a self-starter who has a track record of successfully delivering impactful healthcare solutions working through complex workflows with multiple stakeholders. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company.
What YOU will do at Luma Health
- Become an expert on the Luma Health platform and products
- Manage the solution design and implementation of strategic customers from contract through launch that is aligned with Luma’s product growth strategy
- Project Management – develop detailed project plans, schedules and identify potential risks and issues and proactively mitigate.
- Understand customer’s anticipated business outcomes and why they partnered with Luma Health, working collaboratively and having very strong communications skills across various levels of a client organization
- Understand the current state workflows and handle customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- You will provide go live support and own documentation to ensure smooth transition of ownership to Support and Customer Success team
Who You Are
- Background in healthcare customer success, management consulting, or software implementation at a health system, payer, EHR company, or third party in the healthcare IT space
- 5+ years in a customer-facing role interfacing with executive stakeholders and driving customer technical implementation.
- Must be a team player as demonstrated through managing complex implementations with multiple work streams
- Have experience understanding health system / customer needs and translating them into achievable goals & impact drivers
- Resourceful and innovative thinker who can work through and solve problems
- A great listener with the ability to communicate with people in diverse roles
- Excellent project management skills and ability to collaborate across multiple internal and external stakeholders
- Experience in documenting business processes and wire-framing system designs using process flow diagram tools (e.g. Visio, Lucid) as well as making recommendations for future state improved processes
- Have the ability to translate technical concepts to a variety of audiences from technical to operational to executive
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of partners
- Strong communication skills, both written and verbal; able to optimally develop materials that are appropriate for the audience
- Degree from a nationally-recognized and well-regarded four-year institution
What Would Set You Apart:
- Experience working in a growing start-up
- Experience working in healthcare
APPLY HERE
by Ronald Barron | Aug 11, 2023 | Uncategorized
Job Description
CONTROLLER
Finance
Remote, United States
Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country.
We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters, individuals and communities to engage the critical environmental issues of our time and bring about positive change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment.
Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Tallahassee, Miami, Honolulu, New York, Philadelphia, Houston, Denver, Seattle, Bozeman, and Washington, D.C. with staff in over 30 states.
Reporting to the Interim Vice President of Finance, the Controller oversees a team of 10 and is responsible for protecting the organization’s financial assets, managing financial risk, guiding decision making, and overseeing the accounting, accounts payable, accounts receivable, payroll and audit functions of the organization.
The Controller ensures that financial policies are established, refreshed and enforced; records are kept in a timely manner and in accordance with GAAP; and that adequate controls are in place to safeguard the organization’s assets.
The Controller is an organizational leader on risk, serves on the Finance Leadership Team and contributes to the overall effective functioning of the organization.
The Controller ensures that staff receive adequate training, guidance, and support to be successful.
The Controller leads collaborative efforts on the continual improvement of the organization’s functioning and is a leader in representing the organization’s values, mission and commitment to justice and equity.
This position can be permanently remote (in the U.S.). There is also opportunity to work from an Earthjustice office if located nearby and interested in working from an office space.
Responsibilities:
Accounting (25%)
- Oversee all accounting activities for the organization including financial closes and reporting, payroll, and accounts payable.
- Develop and implement accounting policies and procedures to ensure accurate interim and year-end financial statements.
- Assess business risks and respond accordingly to optimize effectiveness and create a strong internal control environment.
- Ensure on-time and accurate monthly, quarterly, and annual reconciliations and closes, including proper review and posting of journal entries.
- Ensure all accounting policies and practices conform to GAAP and any other relevant legal and regulatory frameworks, such as UPMIFA.
- Manage the process of allocations/assessments.
- Manage reconciliations of investments to general ledger each quarter and post activity to the general ledger.
- Administer 403(b), 457(b) and any other financial benefits plans.
- Ensure accounting team has necessary tools to fully achieve team goals, including effective software applications.
- Maintain professional and technical knowledge by attending educational workshops, trainings, and conferences; reviewing professional publications; establishing personal networks; and participating in professional societies.
Audit (25%)
- Oversee and ensure timely and successful completion of organizational audits, filing and issuance of financial statements.
- Oversee the annual audit: staff liaison the Audit Committee, assign and schedule staff preparation of workpapers, complete final review of all workpapers and draft Financial Statements to ensure accuracy and conformance with GAAP, and serve as main point of contact with audit firm for engagement scoping and work.
- Oversee annual IRS filings (990, and 5500) and state tax filings.
- Oversee and ensure compliance with federal, state, and local reporting and compliance standards.
- Oversee internal audit program to ensure compliance with financial policies, adoption of best practices, mitigation of risk and engaging in continuous improvement.
- Monitor use of lines of credit and credit cards to ensure organization has the resources necessary to meet day-to-day operating needs
Management & Partnership (50%)
- Set a vision for accounting functions in a constantly changing and increasingly complex organization.
- Effectively manage accounting team by providing regular feedback, setting annual goals, completing regular performance evaluations.
- Ensure all members of accounting team have clear goals, deliverables, objectives, and personal development plans.
- Demonstrate leadership to ensure that self and all members of accounting team align with organizational values.
- Support and champion organizational DEI goals.
- Partner closely with Vice President of Finance on departmental management and strategy.
- Lead and support finance projects within the department and throughout the organization.
- Manage relationships with Development to ensure effective integration of financial systems and reporting.
- Manage relationships with departments across the organization, staying abreast of strategic needs that may drive changes to financial policies, tools and risk management.
- Contribute to Operations Leadership Team efforts to manage risk, support staff and execute well-integrated projects in support of organizational growth and effective functioning.
Management (Essential Functions)
- Recruits and hires qualified candidates who fit position requirements and the work environment.
- Promotes change in terms of the expected benefits, as well as removing or lowering the impact of potential obstacles.
- Sets clear team direction that aligns with Earthjustice strategy, mission, and vision.
- Develops staff by identifying and encouraging training and professional development opportunities appropriate to role and creating development plans for all staff.
- Provides staff with consistent performance feedback both positive and constructive — and acts as a coach and mentor.
- Creates a learning culture, by encouraging debriefing after completion of significant stages of projects.
- Ensures that any direct reports who have supervisory responsibility are properly executing those functions.
- Creates a respectful and inclusive work environment for team and models respectful and inclusive behavior.
- Promptly addresses micro-aggressions and other concerns brought to their attention.
- Resolves interpersonal conflict among team members and brings in outside facilitators as needed.
- Communicates regularly with existing employees and encourages staff to raise concerns and to provide ongoing feedback.
- Creates or identifies strategic opportunities for team building and individual and overall staff engagement with one another in order to strengthen teamwork, interaction and collaboration.
- Values and uses individual differences and talents to improve employee satisfaction and the quality of collective work.
- Celebrates successes and helps team members to understand and manage setbacks.
*Supervisory Responsibilities: one direct report; oversees team of 8 staff total
Qualifications:
- Bachelor’s degree in related field, master’s degree in accounting preferred.
- CPA or CMA required.
- Minimum of ten years’ experience of increasing complexity in accounting, preferably in a non-profit setting, including at least five years of management experience.
- Retirement plan administration experience required.
- 3 or more years public accounting experience as an auditor preferred.
- Experience working with a board audit committee a plus.
- Knowledge of and experience applying GAAP in organizational settings.
- Proficiency with accounting packages and Office365.
- Superior judgment and ability to demonstrate adaptability to individual needs while not compromising integrity and financial needs of the organization.
- Excellent management and supervisory skills.
- Effective verbal and written communication skills, including the ability to translate complex financial information.
- Strong interpersonal skills and ability to work effectively across differences.
- Excellent problem solving and analytical abilities.
- Ability to identify issues of concern in a timely way and devise solutions.
- Track record of assessing organization needs and implementing policies and procedures.
- Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.
- Contributes to recruiting, hiring, developing and retaining a diverse and inclusive workforce.
Management (Essential Skills)
- Ability to effectively manage and lead a diverse team with emotional intelligence (self-awareness and understating of the impact of their behavior) and cultural humility (an understanding of the need for additional learning about different cultures, backgrounds and orientation and implementation of that learning daily management practices).
- Has self-awareness and understands the impact of behaviors and emotional intelligence in the workplace. Also understands team strengths and areas for development.
- Commitment to and experience in developing team skills and talents to meet the evolving needs of an organization.
- Ability to give and receive regular formal and informal feedback in a timely, constructive, respectful, and consistent manner and to incorporate debriefing into the team’s operations.
- Strong team mentorship and communication skills.
- Understands the individual and team strengths and areas for development and develops plans accordingly.
- Commitment to and experience in developing team skills and talents to meet the evolving needs of an organization.
APPLY HERE
by Ronald Barron | Aug 11, 2023 | Uncategorized
Job Description
Title: Performance Marketing Manager, Paid Search
Location: Remote US
About the Team
An instrumental part of GOAT Group, the Marketing team oversees a wide range of activities, which aim to build awareness, consideration and loyalty for our brands. As a member of this team, you will work to execute thoughtful, data-driven marketing campaigns that drive meaningful growth for the company.
Role Overview
We are looking for a Performance Marketing Manager, Paid Search to help grow GOAT Group’s user base primarily through Google Ads. As a member of the growth team, the ideal candidate will be highly data-driven, process-driven, and have strong expertise in growth through performance marketing. Within GOAT Group, you will manage our brands: GOAT, Flight Club, and alias.
As a marketplace, the core objective of the role is to grow buyers and sellers through the management of the paid search marketing budget. You will be collaborating across the Growth (Performance Marketing, SEO, and Growth Analytics) and Product teams to understand the economics of our business and how to build sustainable growth strategies through paid search marketing.
Your core advertising strategies will be focused on Paid Search + Shopping ads through Google (and possibly Apple Search Ads). True to the nature of Growth, you will be expected to strategize and test new ideas and concepts continually.
The ideal candidate will have either a strong economics/financial background (or performance marketing background) as the core of the role will be the management of a large budget while optimizing the performance of our Search campaigns. The candidate must be able to thrive in a fast-paced, ever-evolving environment. GOAT Group has grown tremendously year-over-year and we expect someone who is able to have fun, grow and transcend with us.
In this role, you will:
- Google Shopping: Lead, manage, and optimize execution with Google Shopping (and Smart Shopping) while working closely with our partners at Google on optimization, incrementally testing, and expansion strategies
- Google Search: Actively manage and strategize our Google Search account and performance. A/B test ideas with Product Marketing to optimize our campaigns
- Google Merchant Center: Monitor and upkeep our product feeds through GMC, while working with Growth Analytics to continuously improve our account strategies
- alias & Seller Acquisition: Work closely with the alias team to develop growth strategies for our dedicated seller app – alias. Leverage Google Search for landing page to app installs strategies
- Project Management: Contribute and manage our team’s quarterly roadmap to execute on OKRs and company/team-specific projects via our project management software, Asana
- International Collaboration: Collaborate with our international marketing teams to support buyer and seller acquisition strategies through Google Search + Shopping
- SEO Collaboration: SEO + PPC are vital to the success of our web performance. Partner with SEO on strategic and holistic initiatives, such as content marketing
- Apple Search Ads: the core of the role is Google, but there may be opportunities to expand into ASA
- Reporting: Closely monitor, measure, and report on campaign performance, budgeting and conduct ad hoc analyses
- Finance: Support the leadership team in managing the performance marketing budget, and setting forecasts/expectations for sustainable growth
- Analytics: Partner with Growth Analytics to fully understand our paid & product marketing KPIs and create strategies to improve customer lifetime value
We are looking for:
- 2+ years of Google Shopping experience
- Must have 4+ years of overall Google Ads experience
- Strong Excel and analytical skills – must be able to interpret raw data into meaningful insights and KPIs
- Mastery of the economics of Google Search + Shopping
- Exceptional project management experience; agile marketing is a plus
- Excellent communication skills and ability to interface effectively with stakeholders
- Ecommerce, marketplace, or online retail experience is a plus
- Proficiency in SQL is a plus
APPLY HERE
