by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Title: Product Manager, I – (Remote-US)
Location: United States
Type: Full-Time
Workplace: remote
JobDescription:
At Emburse our mission is to help make our users’ lives and their businesses better. We are dramatically transforming how organizations manage corporate expenses and invoices. We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most their family, community, or more rewarding work. We help CFO’s give their employees a simple and amazing experience while ensuring compliance and reducing costs. Our solutions are tailored for companies from start-ups and SMBs to enterprises such as Microsoft, Pinterest, Bosch, Bill & Melinda Gates Foundation, and Estee Lauder. We have more than 18,000 customers and 12 million users globally.
The Product Manager, I, shapes the overall vision of software products and applications through collaboration with clients and internal software developers, design, account management / sales, and marketing teams.
What you’ll do:
- Responsible for driving product development with a full engineering team
- Collaborate on building business case, defining product vision and strategy
- Internalize customer pain points, communicating regularly with our Customer Success, Sales, and Marketing about customer feedbackCommunicate status of project with stakeholders
- Manage the prioritized feature backlog and bug process. Create clear and concise product specs, test, iterate and drive to launch, partnering with Engineers and Designers on product development
- Drive consensus and identify key metrics for upcoming projects
- Actively participate in roadmap planning
- Own features, end to end
What we’re looking for:
- Bachelor’s degree in communications, marketing, economics, public relations, statistics, advertising, management or related field, or equivalent experience
- 3+ Years of Product Management experience, coupled with a deep understanding of software development
- Strong analytical skills working with Excel and SQL querying
- Ability to write clear bug reports and technical specs
- Understanding of technical constraints and when to involve engineering
APPLY HERE
by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Title: Senior Manager of Customer Success
Location: Remote – US
Type: Remote
Workplace: remote
Job Description:
Senior Manager of Customer Success
Team: Customer Success
Location: Remote
We are a climate tech company committed to reversing climate change. How do we reach this lofty goal? By ushering the agriculture industry into a new era! Founded by globally recognized innovators in science and ag technology, Regrow is unlocking the power and profitability of resilient agriculture across the supply chain supporting industry leaders, from growers to global food brands. Regrow combines best-in-class agronomy, soil and carbon modeling, remote sensing, and AI to deliver customized, site-specific, scalable solutions to the agri-food industry. Our customers are frontrunners in agri-food and agtech (Cargill, General Mills, Nutrien, Unilever), ranging from global market operators, project developers, global food brands, and independent farmers. We help partners measure their impact on the environment, model and implement changes that will be environmentally and financially sustainable, and track partners’ progress against sustainability goals. We’re backed by leading investors, such as Galvanize Climate Solutions, Microsoft’s Venture Fund, Cargill, The Grantham Environmental Trust (NCO), TIME Ventures, Main Sequence Ventures (MSEQ), and more, all of whom believe in our vision to change the world through resilient agriculture.
Our Mission:
Agriculture has the power to reverse climate change. Science and technology can help us get there.
Our goal is to use farmland to cool the earth. We monitor 1.2B acres of land (10% of global arable land). This year alone, with just one project, our carbon emissions reductions are equivalent to taking 17,000 cars off the road! We are already on our way to a more sustainable planet.
Job Summary
Regrow is seeking a Senior Manager of Customer Success capable of scaling our team of six global Customer Success Managers (CSMs) across our CPG, Retail, and Agribusiness segments. Our customers the very lifeblood of Regrow are key to driving action on their Scope 3 initiatives and, in doing so, driving positive changes for our climate. Your role will involve guiding a complex and varied customer base, ranging in value $200K – $3M ARR, to fully utilize the Regrow suite of products and build a community motivated by climate action.
The successful candidate will ideally have a strong interest in business, technology, and climate action. A degree of comfort in a customer-facing role is essential as the position includes up to 25% domestic and international travel.
As a senior member of the team, you will drive Regrow’s Customer Success strategy, overseeing execution, reporting, and optimization in close collaboration with our Head of Customer Success and Chief Revenue Officer (CRO). Working closely with cross-functional teams, your role will be pivotal in ensuring our end-to-end customer experience remains best-in-class.
What You Will Do
- Leading a dynamic team to partner with stakeholders across marketing, sales, product, partnerships, and solutions engineering, fostering a culture of high performance and collaboration.
- Mentoring your team, fostering a customer-centric culture and driving professional growth, while setting clear performance objectives.
- Designing a customer journey through our CRM and establishing key success metrics.
- Identifying process improvements and recommending enhancements across the GTM funnel, developing strategies to increase customer retention and drive growth
- Managing key stakeholder relationships across the company, acting as the voice of the customer to resolve cross-functional priorities.
- Defining and tracking CS KPIs and identifying improvements through data trend analysis.
Your Background
- 7+ years customer-facing experience
- 5+ years leading high-performing teams in a high-growth, SaaS environment
- Prior experience managing teams responsible for a book of business of $20M+ ARR / 50+ customers
- Proven ability to attract and retain a team, coupled with strong leadership skills
- Experience managing high-value accounts through high-touch partnerships with customers
- Strong communication skills, able to explain complex concepts to a variety of stakeholders
- Results-driven and capable of working independently and as part of a collaborative team
- Growth orientation and a bias toward action
- Competitiveness, resulting in a strong desire to exceed expectations
- Creative ability to go beyond the standard playbook and bring new energy to an essential industry
- Experience in a fast-paced environment with a high level of ambiguity
Who You Are
- Professional background and intrinsic passion for agriculture and sustainability
- You value collaboration and teamwork. (Our Regrow family consist of a highly diverse and talented team spread across the globe)
- Cultural familiarly with high-level science academia.
- You have exceptional project management skills with the ability to manage dozens of moving pieces across multiple projects and teams.
- Stimulated by a highly ambiguous and rapidly changing environment.
- You know how to draft creative content and compelling messages that resulted in prior career and company success.
- Excellent written and verbal communication skills.
APPLY HERE
by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Title: Director of Product, Support Services
Location: Remote, Contiguous US
Director of Product, Support Services
Alma is seeking a mission-driven Director of Product for our support services products. As the Director of Product, you will be responsible for unlocking and building key process optimizations and tech-enabled solutions that allow Alma’s support, community, education and care navigation teams to scale through our next chapter of growth while ensuring service excellence, using business insights, creativity, and technology to drive strategic change. You will lead a team of product and operations managers to solve complex problems with product rigor and transform the way providers interact with Alma’s services.
What you’ll do:
- Develop an overall strategy and help shape roadmaps for how we scale our support, community, education and care navigation products and services
- Collaborate with internal business, operational, and engineering stakeholders to identify new opportunities to serve our customers better through improved processes and technology-enabled innovations
- Define, track, and analyze overall performance and financial, customer, and operational metrics for the support service products.
- Work closely with the product and engineering leadership in managing organizational change, the adoption of best practices and the allocation of resources to scale our support services.
- Manage and develop a team of product and operations managers
Who you are:
- You have 8+ years of experience working within Product management and Operations, with at least 4+ of those years in a product. You have both managed and led product and operations teams.
- You have experience building, scaling, and managing products and services in one or more of the following domains:
- Online Communities
- Ed-Tech / Professional Development (learning / instructional design)
- Support
- You possess a clear and engaging communication style with a track record of building positive relationships across a broad, diverse organization.
- You are adept at agile methodologies and taking an iterative approach to product lifecycle management.
- You have proven experience managing cross functional stakeholders to drive business results
- You know how to balance evidence against intuition in product decision-making and successes.
- You value a culture of inclusion and empathy.
- You feel a passion for Alma’s mission to improve the therapy experience for providers and their clients and simplify access to quality, affordable care.
- Prior experience working with community and/or customer support services is desirable, though not mandatory.
APPLY HERE
by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Title: Head of Social Media
Location: Denver or Remote
At Havenly Inc., we believe that everyone deserves a beautiful home they love. Founded in 2014, we’ve grown into the #1 interior design service in the country. Together, with our family of brands (Interior Define and the Inside), we’re reinventing the way that people design and shop for their homes, making custom furniture and interior design delightful and accessible for all.
Calling all social trailblazers we’re hiring! We’re on the hunt for a radical innovator to lead our social efforts across three dynamic brands. We want someone who is an avant-garde thinker, boundary-pushing strategist, trend-setting creative, whip-smart visionary, and as inspiring as they are insatiably curious. Your role: to tell our brand story like never before and get people talking about us.
Sure, we’re a little biased, but here’s why the gig is so great:
We’re assembling a stellar social team and need a pioneering leader to shape our vision.
Status quo is boring; we want you to challenge our thinking, identify new creative territories, and unlock tremendous growth.
Rockstars and go-getters make up our team, so if that’s you as well you’ll feel right at home. And it makes solving the big problems way more exhilarating.
We’re redefining how people design and shop for home: making it accessible, simple, and fun. Shift culture with us.
What You’ll Do:
- Be Creative: We want someone who is willing to be out of the box and test the limits of what is possible on social media and influencer marketing. Have an idea that you think would work? Try it here. Saw something that you’d like to bring to life on a platform like ours? We’re a great place to do some really out there things, and see if they work.
- Craft and Execute Our Social Media Vision: Develop and implement a killer social media strategy that screams our brand ethos from every corner of the internet. You’ll be the architect of our social identity, seamlessly blending creativity with data insights to tell our brand story like never before.
- Lead a Team of Social Media Innovators: Nurture and guide a team of passionate social media professionals, fostering an environment of collaborative ideation and encouraging a culture of continuous growth and learning. Your leadership will be pivotal in fostering a team that thrives on pushing boundaries, developing big ideas, and setting new industry benchmarks.
- Create Compelling and Captivating Content: Conceptualize and oversee the creation of interesting content that pushes the limits. Leverage your creative instincts to weave captivating stories that keep our fans coming back for more. Given today’s social landscape, video content will be a key focus.
- Build Our Tribe: Foster meaningful connections with our customers by developing innovative campaigns and initiatives that encourage active participation and dialogue. Your strategic approach will deepen customer loyalty and build a vibrant, engaged community across our family of brands.
- Stay Ahead of the Curve: Be a trendsetter who’s always in the know, constantly seeking out new and interesting trends and inspiration in the social media sphere. Use your competitive obsession to keep our strategies fresh and our brand at the forefront of innovation.
- Analyze Performance Like a Pro: Obsessed with the nitty-gritty, constantly tracking and evaluating the effectiveness of our social media efforts with data-driven insights. Use these findings to redefine strategies, optimize campaigns, and deliver measurable results that contribute to the company’s overall growth trajectory.
Who You Are:
- You’ve done really creative things on social media or as you’ve developed a brand. For example, you’ve ideated and executed a marketing campaign strategy that really moved the needle on brand identity, created a social platform of your own that’s defied all metrics, or found a way to dramatically stand out in the crowded world of social media.
- You’re the go-to guru for all things social and digital, always staying ahead of the curve on the latest trends, platforms, developments, and campaigns.
- You’ve got a great sense of humor, and have the ability to stay abreast of trends, cultural developments and memes.
- You’ve got a knack for photography, video, and editing, expertly crafting stunning content that stops scrollers in their tracks.
- You have a demonstrated ability to collaborate cross-functionally, contributing to the development of comprehensive strategies that drive the growth of our brands and business.
- You’re a seasoned leader, with a proven track record of nurturing and guiding a dynamic team, fostering a culture of collaboration and growth, and inspiring others to deliver their best in the ever-evolving world of social marketing.
- You have successfully crafted impactful influencer strategies and overseen partnerships to elevate brand presence, demonstrating a keen understanding of ROI..
- Resourcefulness and adaptability within brand guidelines, capable of producing high-quality, in-house content that aligns with the brand’s identity and values.
- Strong analytical skills, with proven ability to garner valuable insights from social reporting tools to drive informed decision-making and optimize our social campaigns and efforts.
APPLY HERE
by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Title: Senior Product Manager – Client Experience
Location: Worldwide – Remote
Who Are We?
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. By the conclusion of 2023, we are on track to achieve an annual recurring revenue (ARR) of $100 million. Operating as a profitable business, we maintain a near complete ownership stake, with a firm foundation built on robust financial management. As part of our commitment to our team, we are excited to offer substantial equity compensation, presenting a life changing equity opportunities for our Partners.
Invisible Technologies stands at the forefront of operations innovation. We remove strategic roadblocks for clients, providing solutions to the world’s most complex business problems.A technology-led managed execution service, our success is driven by our powerful process orchestration platform, which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients
Who We Want
- 5+ years of hands-on Product Management with technical expertise and a deep understanding of marketplace dynamics and financial mechanisms in a SaaS ecosystem. Data should be second nature, and experience in low-code/no code apps is a strong preference.
- AI Training is our fastest growing vertical at the moment, our clients are made up of the biggest players in this space, so strong command of AI/ML concepts and applications is also a strong preference.
- Significant experience in product lifecycle management and working in Agile environment.
- Demonstrated analytical ability, plus conceptual thinking and problem solving skills
- Demonstrated ability to articulate, teach and coach product best practices to any level of product manager
- Strong leadership and organizational abilities
- Great analytical and problem-solving skills.
The Product Team focuses on:
- Developing and executing a product roadmap for operations-related products and services based on market analysis and business objectives.
- Collaborating with cross-functional teams (engineering, operations, sales, customer support) to ensure timely delivery of products and services that meet customer needs and business goals.
- Conducting market research and analyzing customer feedback to identify opportunities for product improvement and new product development.
- Developing pricing and packaging strategies for operations-related products and services based on competitive analysis, market research, and business goals.
- Defining and monitoring service level agreements (SLAs) for operations-related products and services to ensure customer satisfaction and retention.
- Identifying and managing risks associated with operations-related products and services, including security, compliance, and data privacy.
- Building and maintaining partnerships with third-party vendors and service providers to enhance the delivery of operations-related products and services.
- Defining and tracking key performance indicators (KPIs) for operations-related products and services and reporting on product performance to key stakeholders.
Nice to have:
- Experience with JIRA & Confluence
- Understanding of database technology, automation, CI/CD, and DevOps would be a plus
- Experience working in a startup environment
- Active participation in an open source projects
- Agile certifications preferred
APPLY HERE
by Ronald Barron | Dec 4, 2023 | Uncategorized
Job Description
Sr. E-commerce Product Manager
Remote
ABOUT US
OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We’re on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.
OUR TEAM
At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.
To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.
WHAT YOU’LL NEED
Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.
THE ROLE
OLIPOP is looking for a Sr. Ecommerce Product Manager. As an Ecommerce Product Manager, you will be responsible for ensuring the function of our direct-to-consumer web presence and will own the execution of the strategic roadmap. You’ll work cross functionally with marketing and creative, sales, and supply chain teams to ensure the best possible customer experience across our digital channels.
RESPONSIBILITIES
- Lead the strategic roadmap for the design and function of web presence
- Work cross-functionally with developers, designers, external agency partners and our internal Marketing team to produce a best in class digital experience
- Manage the overall user experience, including site navigation, merchandising, checkout funnel and promotional campaigns.
- Write business driven briefs and technical specifications for designers and developers
- Formulate and conduct strategic testing and hypothesis through customer research and A/B tests
- Identify pain points in the user journey and propose solutions to enhance conversion rates
- Report and monitor website KPIs to provide or execute actionable insights
- Prioritize work based on largest impact to the business
- Review and recommend third-party applications within Shopify Plus platform
QUALIFICATIONS
- 5+ years of experience managing high-growth Shopify Plus storefronts, working with design and engineering teams
- 5+ years of experience owning roadmap strategy and leading end-to-end delivery, prioritizing based on business impact
- Deep empathy for customers and their experience with digital products, grounded in data and research
- Strong communication and collaboration skills, with the ability to clearly and concisely communicate complex technical topics
- Highly effective project management and organization skills
- Growth mindset with inquisitiveness to learn emerging technology
- Hands-on knowledge of system integration, databases, and business intelligence
- Ability to jump between strategy and hands-on execution
- Analytical; excellent knowledge of web based KPIs
- Experience with Agile, Scrum or other product methodologies
- Experience integrating Shopify sites with Netsuite or similar ERPs a plus
APPLY HERE
