Job Description
Sr. E-commerce Product Manager
Remote
ABOUT US
OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We’re on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.
OUR TEAM
At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.
To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.
WHAT YOU’LL NEED
Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.
THE ROLE
OLIPOP is looking for a Sr. Ecommerce Product Manager. As an Ecommerce Product Manager, you will be responsible for ensuring the function of our direct-to-consumer web presence and will own the execution of the strategic roadmap. You’ll work cross functionally with marketing and creative, sales, and supply chain teams to ensure the best possible customer experience across our digital channels.
RESPONSIBILITIES
- Lead the strategic roadmap for the design and function of web presence
- Work cross-functionally with developers, designers, external agency partners and our internal Marketing team to produce a best in class digital experience
- Manage the overall user experience, including site navigation, merchandising, checkout funnel and promotional campaigns.
- Write business driven briefs and technical specifications for designers and developers
- Formulate and conduct strategic testing and hypothesis through customer research and A/B tests
- Identify pain points in the user journey and propose solutions to enhance conversion rates
- Report and monitor website KPIs to provide or execute actionable insights
- Prioritize work based on largest impact to the business
- Review and recommend third-party applications within Shopify Plus platform
QUALIFICATIONS
- 5+ years of experience managing high-growth Shopify Plus storefronts, working with design and engineering teams
- 5+ years of experience owning roadmap strategy and leading end-to-end delivery, prioritizing based on business impact
- Deep empathy for customers and their experience with digital products, grounded in data and research
- Strong communication and collaboration skills, with the ability to clearly and concisely communicate complex technical topics
- Highly effective project management and organization skills
- Growth mindset with inquisitiveness to learn emerging technology
- Hands-on knowledge of system integration, databases, and business intelligence
- Ability to jump between strategy and hands-on execution
- Analytical; excellent knowledge of web based KPIs
- Experience with Agile, Scrum or other product methodologies
- Experience integrating Shopify sites with Netsuite or similar ERPs a plus