by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
Quality Review Manager
Location: Remote, any state, US
Company: New York Life Insurance Co
Location Designation: Fully Remote
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
GBS
Role Responsibilities:
The Quality Manager will lead a Claim Review team responsible for evaluating Claim Manager work and providing insights through industry-leading quality and risk management practices. This leader will work collaboratively with diverse cross-functional teams to identify and mitigate business risks, ensure compliance with regulatory requirements, and drive continuous improvement initiatives. The ideal candidate will possess excellent communication and influence skills, along with a strong background in quality management, risk assessment, and business process optimization within the insurance or financial services industry.
What You’ll Do:
- Champion the vision of Quality throughout the organization, fostering a culture that embraces continuous improvement and innovation.
- Act as a subject matter expert on review methodology and its application to various processes.
- Research, interpret, and respond to inquiries from team members regarding identified quality trends and root cause analysis.
- Lead change and influence colleagues at all levels to minimize risk exposure.
- Build and maintain relationships with compliance, legal, and external audit partners (e.g., SOX, SSAE-16, and Corporate Audit).
- Collaborate with business stakeholders to evaluate review efficiency using quality methodologies based on actionable data, such as KPIs, internal evaluations, and data analysis.
- Ensure effective communication of review results, delivering actionable insights to internal partners for strategic action plans.
- Suggest improvements in the design, implementation, and monitoring of complex review programs.
- Develop and implement review policies and procedures.
- Design and develop a Quality Systems Strategy for Group Operations to ensure consistent delivery and measurable results aligned with customer expectations.
- Manage the productivity and overall performance of the review team.
- Support and develop team members through coaching and guidance, empowering them to demonstrate strong leadership.
- Lead initiatives related to people management (in collaboration with HR), including compensation planning, performance management, staffing, employee relations, recruitment, training, and development.
- Oversee the outcomes of audit calibration sessions.
- Maintain audit databases and systems.
- Lead the Quality Team in achieving internal quality and productivity goals, as well as TRAVEL”>meeting compliance requirements (e.g., SOX, internal audit, privacy).
What You’ll Bring:
- A Bachelor’s degree in a relevant field (Business, Risk Management, Insurance, or a related discipline).
- At least 7 years of experience in quality management, risk management, or related roles, preferably within the insurance or financial services industry.
- Comprehensive knowledge of quality management principles, risk assessment methodologies, and regulatory requirements related to group benefit solutions.
- Strong analytical and problem-solving skills, with the ability to effectively identify and mitigate business risks.
- A proven track record of developing and implementing quality and risk management frameworks, policies, and procedures to drive continuous improvement.
- Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels.
- Strong leadership skills, with the ability to build and motivate high-performing teams.
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
- Strong business acumen and critical thinking skills to align quality and risk management initiatives with overall business objectives.
APPLY HERE
by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
Title: Principal Information Security Engineer – Remote
Location: Plymouth MN US
Full Time
Enterprise Technology Infrastructure, Platforms & Services (ETIPS) delivers services and operational support to meet business integration objectives. Architecture leadership to provide scalable, secure, and highly available infrastructure solutions to meet care delivery business needs and enable future business growth.
As an enterprise enabling team, we will partner with CIOs and their Lines of Business to build faster, better and cost-effective solutions powered by elastic, resilient and secure infrastructure, services and platforms by:
- Running 75% of our business in the public cloud
- Transforming our customer and advocate experience with a modern Omni Platform
- Delivering Best-In-Class Digital Workplace Experience
- Accelerating NIEs Integration with Excellence
- Building high performing, engaged teams
The Principal Information Security Engineer is a role that understands, and has applied, a comprehensive method for analyzing and remediating security rules or policies across an enterprise while aligning with the organizations core business objectives and goals. The candidate will provide expert level analysis and direction across all application, network, systems, storage, cloud, mobile, and data protection environments. This person will be considered a go-to resource for all technical security items and be able to communicate at all levels of leadership, the importance of the security architecture and requirements chosen. The position will work with a team of experienced Security Architects within the enterprise security organization.
You’ll enjoy the flexibility to work remotely * from anywhere within the contiguous U.S. as you take on some tough challenges.
Primary Responsibilities:
- Analyze, remediate, and approve firewall rules/policies in accordance with enterprise established standards and compliance requirements
- Make critical decisions on enterprise security policies
- Utilize the security monitoring tools to support audits (Ex: AlgoSec)
- Report and review the compliance status and take remediation actions
- Determine the severity and complexity of issues pertaining to the security and protection of systems data, (autonomously or as part of a team) to ensure the protections, conservation and accountability of proprietary, personal, or privileged electronic data
- Collaborate with director, managers, and other technical personnel to ensure mitigation of security risks pertaining to the company
- Define, implement, audit, and maintain firewall security policies
- Promote the development of innovative approaches and solutions to complex problems and issues
Required Qualifications:
- 7+ years of experience with Firewall rule/policy analysis and remediation
- 7+ years of experience with Palo Alto Firewall
- 5+ years of experience with Cloud Security
Preferred Qualifications:
- Bachelor’s degree in cyber security
- Splunk experience
- Security governance and compliance experience
- Supervisory experience
- Proven communication skills for team and customer engagement
APPLY HERE
by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
Director, Enterprise and Community Marketing
United States Virtual Req #520
Want to help people learn the newest ways of working and getting things done?
How you’ll make an impact:
As a senior leader you will be focusing on shaping our marketing to the vast network of organizations and partners PMI engages with, including chapters, corporations, governments, academic institutions, and training partners, through world-class brand, growth, and performance marketing. You will work closely with our senior leadership to strengthen our positioning, messaging, and engagement with our invested audiences in these areas, by developing a deep understanding of the needs of our partner ecosystem. This role is responsible for developing and executing comprehensive marketing plans with a focus on enablement/franchise marketing, account-based marketing (ABM), driving stronger in-market engagement, and growing our reseller and channel efforts.
You will be part of the Global Marketing leadership team and report to the Vice President, Marketing.
Essential Duties of the role include but are not limited to:
- Work closely with our Markets, Channel and Enterprise Products teams to ensure a marketing strategy in support of our larger business strategy and offer. Set-up the processes and rituals to ensure everyone is aligned, and marketing has a voice in product and offer development/delivery
- Define and execute a clear enterprise marketing strategy building from the larger brand platform and rooted in the needs of the organizations PMI serves.
- Oversee global campaign planning and activation for marketing efforts focused on building awareness with the enterprise audience including guidance and direction for activating new assets across marketing channels globally and travel=””>TRAVEL”>TRAVEL”>regionally.
- Design and implement ABM campaigns to drive awareness, engagement, and conversion within target accounts.
- Collaborate with sales teams to identify key accounts and develop personalized marketing programs to support sales goals.
- Develop high-impact enablement tools to enhance engagement with organizations in target markets, leveraging various marketing channels and tactics.
- Drive growth of reseller and channel partner programs through targeted marketing initiatives
- Create the enablement tools to support the chapter’s on-brand outreach, recruiting, and engagement efforts
What you will bring to the role:
- BA in communication, public relations, marketing, advertising, or related field.
- Proven experience in B2B marketing, with a focus on enterprise accounts and ABM
- Experience with marketing automation tools and CRM systems (e.g., Salesforce, Dynamics365, Frontify).
- 10+ years of marketing experience and 5+ leading B2B marketing at scale
- 3+ years of managing Brand or Integrated Marketing and Growth Marketing channels, especially lifecycle marketing.
- 10+ years of experience leading and building high-performing marketing teams. Must have stories of improving engagement, developing team, and building culture.
- Strong project management skills and the ability to manage multiple priorities in a fast-paced environment, and proven experience thriving and succeeding in a fast-paced high growth environment
- Demonstrated leadership and team development skills in a virtual-first global workforce.
- Knowledge of brand consistency and chapter support strategies.
- Familiarity with internal communication and employee advocacy initiatives.
- Executive presence with the ability to command respect and gain credibility through the exercise of sound business judgment, clear decision-making, and excellent written and verbal communication skills.
- Ability to clearly understand and empathize with diverse points of view, develop trusting relationships with a wide variety of stakeholders at all levels, and effectively use influencing skills to collaborate and gain alignment.
- Ability to travel 25% of the time- must be able to travel globally
APPLY HERE
by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
Title: Workforce Intelligence Specialist
Location: This role will be primarily virtual. Preferred locations: Dallas-Fort Worth, TX; Charlotte, NC; or Farmington, CT
Job Description: Date Posted:
2024-05-31
Country:
United States of America
Location:
HTX99: Field Office – TX Remote Location, Remote City, TX, 73301 USA
Position Role Type:
Remote
Collins Aerospace is seeking a Principal Specialist, Workforce Intelligence to join the Workforce Intelligence (WFI) team. WFI is chartered with delivering data-driven, integrated solutions that drive action to support our greatest asset: our people. You will work and collaborate with a team of diverse experts and build solutions that transform HR and its services.
In this role you’ll develop your skills in a few ways. Here’s how:
+ You will broaden your network, gain deeper insights into HR practices and trends, and foster meaningful relationships within the HR community.
+ You will be learn to tackle a wide range of projects and drive them to successful completion.
+ You will grow as you work with experts in data management, data engineering and data visualization and grow in your knowledge of the full life cycle of business intelligence
What You Will Do:
+ Conduct workforce analytics & supporting reports that identify, interpret, and communicate (graphically, quantitatively, and qualitatively) key trends and insights about the workforce
+ Develop and maintain process for delivering recurring insights for senior HR leaders, and other functions
+ Collaborate with other members of the Workforce Intelligence teams in the development and implementation of technology (systems, tools, dashboards) that support workforce analysis
+ Provide training and consulting to HR partners and collaborate with dashboard team to drive adoption of existing and new solutions
+ Proactively partners with members of the HR Centers of Excellence and HR Partners
+ Other job-related duties as assigned
+ Travel 10% – domestic to Dallas-Fort Worth, TX; Charlotte, NC; Farmington, CT
Qualifications You Must Have:
+ Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
+ Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position
+ MS Excel (template & forecast generation, macros, charts)
+ Experience with analytic, business intelligence, and/or data mining and visualization tools such as Alteryx, Tableau, Power BI or Qlik
Qualifications We Prefer:
+ This role will be primarily virtual. Preferred locations: Dallas-Fort Worth, TX; Charlotte, NC; or Farmington, CT
Ability to analyze, interpret, synthesize and present complex information
+ Experience in human resources, talent acquisition, workforce planning, business analysis, industry research, management consulting, strategic planning, or quantitative analysis
+ Familiarity with statistical methods and concepts
+ Ability to work in a fast-paced environment and meet tight deadlines
+ Proven ability to absorb and learn new types of information quickly and effectively
+ Interest in research and a natural intellectual curiosity
APPLY HERE
by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
PMOGA Community Lead
United States Virtual Req #523
Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?
Make an impact. Join PMI.
How will you make a difference to PMI?
The PMOGA Community Lead will oversee the management and growth of the PMO Global Alliance subcommunity under the PMI umbrella. This role requires a strategic leader who can effectively manage various aspects of the community, fostering engagement, growth, and alignment with PMI’s broader goals.
What you’ll bring to the role:
- Membership Management: Develop and implement strategies to recruit, engage, and retain PMOGA members, continually assessing member needs and satisfaction. Ensure these strategies are aligned and integrated with broader PMI objectives, collaborating closely with related PMI departments.
- TRAVEL”>Regional Hubs Management: Lead the formation and support of TRAVEL”>regional hubs, facilitating collaboration with PMI Chapters and alignment with the PMOGA’s strategic goals. Work in close coordination with PMI RMDs and other areas to enhance local engagement and foster a unified community approach.
- Volunteer Management: Design comprehensive volunteer management programs, including recruitment, training, engagement, and retention strategies. Coordinate these efforts with other PMI areas and initiatives to build a robust volunteer base that supports PMOGA subcommunity operations and broader organizational goals.
- Online Community Platform Oversight: Supervise the PMOGA online community platform, establishing and implementing a strategy to ensure members’ engagement.
- Partnership Management: Identify, negotiate, and manage partnerships with external organizations to secure resources, increase community value, and expand the PMOGA’s influence and reach. Work with other PMI teams to align strategies and leverage existing relationships.
- Awards Management: Organize and oversee the PMOGA awards programs and collaborate with other PMI areas to maintain consistency and integrity across all awarding processes.
- Content Management Oversight: Direct the strategy for content creation, curation, and dissemination across multiple channels, ensuring alignment with PMI’s overall content strategy. Collaborate with PMI’s marketing and communications teams to enhance reach and impact.
- Event Management: Plan and implement a comprehensive calendar of events, both online and in-person, that cater to the community’s professional development and networking needs. Coordinate with PMI’s event planning teams to ensure the implementation of PMOGA events and their integration into the broader PMI event portfolio.
Role Qualifications:
- Experience in community management or similar function
- Experience within a global or multicultural environment
- Project management experience helpful
APPLY HERE
by Ronald Barron | Jun 27, 2024 | Uncategorized
About the Role
B2B Demand Generation & Retention Manager
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role –
Collaborating closely with the Pooled Accounts Manager Lead, Senior. Account Executive, and Onboarding Team Lead, you will design automated systems that streamline and enhance operations for the Local Independent Grocery Revenue Team. You will play a crucial role in our pooled accounts strategy by creating new automated outreach systems to cultivate and facilitate sales opportunities from our core pooled and strategic customer bases. Our ideal candidate possesses an entrepreneurial spirit, a robust foundation in building scalable Salesforce automations from scratch, and a proven track record of driving leads and revenue for SaaS SMB companies.
About the Team –
The Local Independent Grocery team (LIG) at Instacart consists of dedicated professionals focused on solving the unique challenges faced by independent grocers and their distributors both online and in-store. Our role is to align their needs with the advanced technology solutions on our platform. We invest significant resources into the independent grocery sector to engage these retailers at various stages of their digital transformation. Recognized as the foundation and pulse of their communities, our team acts as trusted advisors and partners to these businesses.
LIG is one of the fastest-growing retailer segments on Instacart. To sustain our growth and build scalable solutions, we are upgrading our use of automated processes within our B2B CRM system. This enhancement aims to boost the efficiency and effectiveness of our automation (using Salesforce), improving lead nurturing, enhancing conversion rates to qualified leads, and strengthening our relationships with independent retailers. Our focus is on fostering customer success and retention by continuously engaging and educating them about the technology solutions available on the Instacart platform.
About the Job
- Developing and implementing automated sales systems and new email automations to enhance demand generation, nurture inbound leads through the sales funnel, and increase GMV revenue for LIG.
- Integrating new workflow and communication systems within Salesforce to efficiently manage and nurture existing accounts on a large scale.
- Conducting detailed analyses of campaign outcomes, extracting insights, and presenting clear results to support informed decision-making and planning.
- Continuously optimizing these automations to enhance conversion rates and shorten the sales cycle duration.
- Enhancing the integrity of the LIG sales database to better identify upsell opportunities and develop new, scalable outreach strategies for driving GMV growth.
- Streamlining operational processes across critical points in the sales cycle, from handling inbound leads to closing deals and facilitating retailer product launches.
- Collaborating with various teams to secure approvals and inform stakeholders about new automations.
- Documenting processes and training teams impacted by new automations to ensure smooth adoption and effective use.
About You
Minimum Qualifications
- Highly resourceful and creative problem-solver, adept at discovering innovative solutions that unlock new opportunities and enhance account engagement through automated systems.
- Quick to act, building momentum and driving initiatives forward effectively.
- Proficient in managing cross-functional collaboration and communicating effectively with leadership.
- Comfortable navigating ambiguity and adapting to a rapidly evolving business environment.
- Exceptional communication skills and attention to detail.
- Highly adaptable and committed to achieving results.
Preferred Qualifications
- 5+ years Salesforce experience in customer success or retention within B2B SaaS environments required.
- Experience managing extensive SMB account portfolios at scale, with demonstrated deep expertise in Salesforce functionalities such as workflows, email and task automations, and associated Salesforce Tools like Account Engagement.
- Proven track record in developing demand generation and retention workflows that significantly boost efficiency for revenue teams.
- Extensive knowledge or professional experience in grocery industry operations.
APPLY HERE
