Senior Contributor Success Fullstack Engineer

About the Role

Title: Senior Contributor Success Fullstack Engineer

Location: Remote, US

Job Description:

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Contributor Success Fullstack Engineers work on laying down an efficiency foundation for our community members to contribute to GitLab.

What You’ll Do

  • Drive GitLab’s contribution efficiency efforts and results.
  • Own one or more Engineering Contributor Success project plans.
  • Coach and lead cohorts of community contributors.
  • Give orientation to newly formed community contributor cohorts
  • Provide guidance to community contributors on technical and non-technical aspects.
  • Track contributions from community contributor cohorts and drive them to completion.
  • Propose efficient metrics for tracking community efficiency.
  • Nominate impactful community contributors, cohorts and contribution for recognition.
  • Be a permanent member of GitLab MR Coaches.
  • Be proficient at one or more MR Coach specialty (Development, Test, Documentation and etc).
  • Drive Contributor Success team stand-up and agile processes.
  • Advocate prioritization of improvements backlog based on feedback from our community.
  • Participate in GitLab’s overall Contributor Success events and processes.
  • Travel to customers for training purposes.

What You’ll Bring

  • Self-motivated and self-managing, with excellent organizational skills and eyes for quality.
  • Share our values, and work in accordance with those values.
  • Fluent in using GitLab
  • 5 years or more developing in Ruby and Javascript
  • Extensive experience using Git and source control
  • Extensive experience with the Open Source community
  • Track record of contributing to well-known Open Source projects
  • Track record of customer interactions
  • Computer science education or equivalent experience
  • Proficiency in the English language, with excellent written and oral communication skills.
  • You share our values, and work in accordance with those values

APPLY HERE

Operations Support Director 1

About the Role

Title: 12 – Operations Support Director 1

Location:This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.

Job Description: Req ID: 121715

Remote Position: Yes

Region: Americas

Country: USA

**General Overview**

**Functional Area:** OPS – Operations

**Career Stream:** SUP – Operations Support

**Role:** Director 1

**Job Title:** Operations Support Director 1

**Job Code:** DR1-OPS-SUP

**Band:** Level 12

**Direct/Indirect Indicator:** Indirect

**Summary**

This job is the first Director level. Provides direct and indirect supervision to subordinate managers and employees performing highly specialized roles in a major function or division/department within medium to large sites. This includes long-term planning, objective setting, policy formation, interpretation and management while providing latitude and discretion to subordinates. Accountable for projects or programs on a multi-national or global basis. Work requires investigating and resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques and utilizing them to analyze and interpret difficult problems or situations and/or establishing new strategic direction that is site or multi-site specific. Participates with other senior managers to establish strategic plans and objectives. Has overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees in a functional area. Makes final decisions on administrative and operational matters in area of responsibility to ensure achievement of objectives. Erroneous decisions will have a serious impact on the overall success of functional, division, or company operations. Directs and controls the activities of a broad functional area through several department managers. Assigns objectives, reviews performance and approves employee compensation, coaches for improved performance. Regularly interacts with executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior level managers. May represent the organization in public speaking venues and/or community events.

**Detailed Description**

**Performs tasks such as, but not limited to, the following:**

+ Defines measurement strategy for the company to support operational needs as well as strategic and growth initiatives.

+ Establishes targets based on continuous improvement of historical performance levels and benchmarking to identify necessary levels of performance to achieve industry leading operational performance.

+ Establishes and manages measurement gathering and reporting processes.

+ Organizes and chairs performance reviews with the executive team.

+ Logs and tracks corrective actions.

+ Works with Operating units to find optimum solutions for asset and resource requirements.

+ Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.).

+ Develops Operational solutions necessary to support and satisfy Business Development strategies.

+ Anticipates requirements for new market initiatives and provides leadership to prepare the Operating Units to succeed.

+ Study, recommend, implement necessary Manufacturing Execution Systems (ie. SFC, SFR, etc.) to provide Operating Units with the tools they need to efficiently and effectively run their business.

+ Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change.

+ Support/direct site quotecell quoting activities within the segment

+ Evaluates cost models and develops manufacturing strategies for new customer opportunities.

+ Benchmark new opportunity cost models with existing products to understand competitiveness.

+ Recommends cost model guidelines (TPS/PCM) for new customer opportunities

+ Evaluates win/loss information to determine any improvements within the quote cell

+ Participate/direct in the quote strategy meetings on new business opportunities

+ Recommend site locations for new business opportunities

+ Act as a liaison between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information.

**Knowledge/Skills/Competencies**

+ In-depth knowledge and understanding of Production and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.

+ In-depth knowledge of manufacturing, the production process and the tools and equipment used in the process.

+ Excellent analytical, negotiation and problem resolution skills.

+ Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics.

+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.

+ Ability to effectively communicate with a wide variety of internal and external customers and the senior management team.

+ Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment.

+ Extensive experience in World Class Manufacturing/Lean implementation.

+ Strong communication and presentation skills

+ Ability to work effectively cross functionally and with other sites to achieve objectives

+ Strong PCBA/BoxBuild operations process background

+ Excellent business, analytical, negotiation and problem resolution skills

+ Proven ability to manage project and meet required

+ Previous Program Management / Manufacturing Eng experience

+ Strong financial acumen

APPLY HERE

Architect

About the Role

Location: CO-Remote ANYWHERE IN THE UNITED STATES

Job Description: **524740BR**

**Title:**

Architect

**What you’ll do…** **:**

The Application Architect is primarily responsible for defining technology direction and architectural strategy for the Application Enterprise Architecture Domain. They will define and execute the architecture process for technology solutions with guidance from the Director of Enterprise Architecture and the Principal Application Architects. This role is a Subject Matter Expert in the Application domain and contributes to the development of the domain as a companywide authority.

+ Creates, maintains and oversees portions of the Enterprise Architecture Strategy by applying deep expertise in the Application design area and is responsible for defining the Enterprise Application Strategy and Framework.

+ Develops and establishes architectural best practices, standards and guidelines that drive the design of technology solutions and educates others throughout the organization on the function of architecture.

+ Guide the technical implementation of the Application domain by solving complex problems; escalating issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.

+ Responsible for time sequencing, prioritization and managing the growth of the application environments.

+ Assist the Chief Information Security Officer (CISO) in the determination of data security, data Encryption and privacy requirements related to SOX, CCPA, GDPR and PCI Compliance.

+ Guide the full lifecycle of application solutions, including requirements analysis, platform selection, technical architecture design, application design and development, testing, and Test and Deployment in Cloud Infrastructures.

+ Explores emerging business functions and technology and serves as a champion for new ideas and technologies that have potential benefit either to increase revenue or improve efficiencies.

+ Participates in the adoption of new technologies by researching technical trends and developments in the Application domain.

+ Work with external vendors to establish a pipeline into emerging technologies.

+ Evaluates the impact and feasibility of new technologies within their domain before incorporating them into their domain technical architectures.

+ Lead the creation of proof of concept and prototype development using internal and external resources.

+ Provides expertise and shares an understanding of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction.

+ Works side-by-side with other IT groups such as Development and Enterprise Technology to closely align strategy with delivery and drive adoption.

+ Designs, models and implements new systems architectures.

+ Conduct technical walk-through sessions, participate in pre- and post- implementation project reviews, and ensure that architecture designs are developed, maintained, and accessible.

+ Consult with customers to solve business problems by adapting current technology and/or capitalizing on emerging technology for competitive advantage to meet the strategic objectives of the customer.

+ Drive adoption by evangelizing technologies that have applicability and benefit to HR Block.

+ Conduct demonstrations and presentations to executive management of prototypes and proof-of-concepts.

+ Conduct presentations to large audiences both internal as well as external to HR Block.

+ Conduct technical walk-through sessions.

+ Participate in pre and post implementation project review.

+ Work with multiple stakeholders, including business, product, and UX team members to influence the application data-flow design and extensible product platform architecture.

**Employee Type:**

Regular

**It would be even better if you also had…** **:**

+ AZ900 Certification

+ Strong proficiency in MS Azure cloud environment

+ Deep understanding of Kubernetes or AKS including ensuring high availability, reliability and scalability

+ Expertise in Azure Database and Storage technologies

+ Experience in designing, implementing or maintaining the following:

+ Event-driven architecture

+ Distributed system architecture

+ Cloud native microservice-based architectures

+ DevOps pipeline development and best practices

+ Micro Frontends

+ Front end SPA framework implementations

+ UI application design standards and guidelines

**What you’ll bring to the team…** **:**

Education:

+ Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.

Work Experience:

+ 8 years’ experience in architecture, technology design, development, implementation and support functions

+ Experience deploying, managing and scaling containerized applications using Kubernetes or AKS

+ An understanding of DevOps concepts and principles

+ Proven experience and expertise in the following:

+ Define Enterprise vision, strategy and principles for application design

+ Effectively liaise between the Business (product teams) and data solution development, integration and governance teams

+ Strong ability to understand the implication of data on people, processes, products and technology

+ Proof points of successfully accomplishing following Enterprise Application Architecture tasks:

+ System Design principles and patterns

+ Conceptual design for apps

+ Sequence modeling of application workflow

+ Business capabilities mapping to solution design

+ Highly scalable enterprise application design with internal and external users

+ Performance and memory optimization with .NET and Azure

+ System to system integration

+ Cloud resilient design patterns

+ API design

+ Engineering best practices and guidelines

+ Experience with a diverse set of platforms and technologies, as well as experience with structured methods and the software development life cycle

+ Application Architecture experience related to Cloud infrastructure and technology components

+ Familiarity with Microservices Architecture and development patterns

+ A willingness to value progress over perfection

+ Ability to manage the evolution of architectural roadmaps for your domain, showing how new features are released or updated, with an eye on paying down technical debt with minimal disruption

+ Ability to work with limited direct supervision

+ Ability to work creatively and analytically in meeting team needs

+ Ability to mentor engineers in overall architectural best practices and depth within their domain

+ Team lead experience

+ Proficiency in one or more RDBMS and NoSQL platforms

+ Effective oral, written and interpersonal communication skills

+ Effective presentation skills

+ High degree of technical and business acumen

APPLY HERE

Junior Technical Marketing Specialist

About the Role

Title: Junior Technical Marketing Specialist (Remote)

  • Sunnyvale, CA – Remote (Any Location)
  • Full-Time
  • Marketing
  • $75k – $120k

The Opportunity

As the Junior Technical Marketing Specialist at Akuity, you will play a pivotal role in engaging with developers and platform engineers, advocating for our platform, and fostering a thriving community around our products and services.

We’re looking for someone who will be able to keep deadlines and help in creating technical marketing campaigns and activities. At the same time we’re looking for someone who can learn fast and come up with ideas for content as well as creating various formats (blog posts, videos, webinars, etc.).

This position is best described as a confluence of Developer Advocate, Developer Experience, and Technical Marketing. So, If you are passionate about technology and dedicated to helping others succeed, we’d love to hear from you! Join us in our mission to build a vibrant developer community and drive innovation forward at Akuity.

You Will

  • Actively engage with developers and platform engineers through various channels, such as forums, social media, Slack channels, Discord, conferences, and meetups, to build and nurture relationships within the community.
  • Create high-quality technical content, including blog posts, tutorials, sample code, demos, videos, and documentation, to educate and inspire developers and platform engineers to use Akuity’s platform, products, and services.
  • Serve as a passionate advocate for Akuity’s platform and technologies by delivering compelling presentations, workshops, and demos at events and conferences.
  • Gather feedback from developers and platform engineers in order to relay insights to internal teams to help improve products, documentation, and end user experience. Collaborate closely with product, engineering, and marketing teams to align outreach efforts with business objectives.
  • Provide technical assistance and support to developers and platform engineers by answering questions, troubleshooting issues, and offering guidance on best practices for integrating Akuity’s Platform, APIs, SDKs, and any other tools.
  • Stay up-to-date with the latest industry trends, technologies, and best practices in order to share knowledge with the team to enhance collective expertise.

About You

  • You have practical experience in Computer Science, Engineering, Platform Engineering, DevOps or related field
  • You are familiar with the CI/CD processes
  • You are familiar with Argo CD and/or GitOps
  • You are familiar with Kubernetes
  • You have relevant communication and presentation skills, with the ability to articulate complex technical concepts clearly and concisely.
  • Previous experience in developer relations, technical writing, or public speaking is a plus.
  • You are naturally curious and creative
  • You are not afraid to come up with new ideas and see them through
  • You are enthusiastic about working with a diverse, global team of professionals across multiple time zones (asynchronously)

APPLY HERE

Social Media Community Manager

About the Role

Title: Social Media Community Manager – Fixed Term (f/m/d)

Location: Berlin, Germany – Remote

Job Description:

Mutiny is Trailer Park Group’s integrated creative agency focused solely on video game marketing. It is anchored by deep audience insights, integrated creative thinking, and proprietary data and strategy-all backed by Trailer Park Group’s entertainment marketing resources on a global scale.

ABOUT THE JOB

We seek a Social Community Manager to support the Mutiny team as a priority agency of record business focused on daily connecting with gamers, creators, and fans on social media platforms. In this role, you will partner closely with a cross-functional team to manage the social channels on behalf of one of the world’s most influential gaming brand’s French and German markets. You will help lead and execute our community management strategy and manage all posting and deployment on the channel. This position requires impeccable attention to detail and excellent communication skills who work successfully with clients, team members, key stakeholders, and senior managers.

IMPORTANT – ABOUT THE JOB

– We seek someone with solid employment experience as a social media community manager who is as passionate about video games as we are.

– This fixed-term contract starts in late August 2024 and is expected through June 2025 (pending performance and client agreement).

– If hired, you will be working remotely from your home. Work tools will be provided.

WHAT YOU WILL DO

  • Responsive & Reactive Engagement
    • Engage on owned posts by reacting and replying to user comments.
    • Coordinate with the client to ensure brand consistency and messaging that upholds the tone and voice across all social media platforms.
  • Content Deployment & Publishing
    • Manage the deployment and publishing of content across all social media platforms.
    • Actively scout for UGC amplification opportunities.
  • Social Monitoring/Social Listening
    • Facebook
    • Youtube
    • X
    • Stay updated with gaming culture, streamers, esports, digital technology trends, memes, and overarching cultures.
    • Monitor social channels daily for general Gaming trends and cultural conversations, reporting back to clients and the internal team with recommendations on how to tailor social strategy to the social climate. Channels to include:
    • Monitor competitors, partners, and well-known creators for opportunities to engage or amplify.
  • Bespoke Content
    • Identify and provide conceptual bespoke content opportunities per channel based on individual market trends and seasonal objectives.
    • Responsible for all design and copy needs for original bespoke content.
    • Responsible for adhering to all internal and external reviews and approvals before bespoke content going live.
    • Responsible for posting and managing bespoke content per channel.

JOB REQUIREMENTS

  • Fluent in both written and verbal English, German, and French language skills. You will be responsible for the above in both German and French markets. Our team manages this role in Los Angeles, California; however, you will also have Human Resources support from London, England.
  • 1-3 years of experience concepting and designing social content.
  • 1-3 years of community management experience.
  • Proven ability to use Adobe Creative Suite 2023 is required.
    • Those candidates with creative portfolio links will take priority.

APPLY HERE

Senior Designer

About the Role

Title: Senior Designer

Location: Remote – US

Job Description:

About the Job:

We are looking for a talented senior visual designer with agency or in-house design team experience. You have crafted imaginative advertising campaigns, defined design systems, created optimized web experiences, and collaborated with talented content owners. Come join our distributed team of creatives and help us build a fun, fresh and memorable brand.

Responsibilities:

  • Develop promotional campaigns – Work closely with our Product Marketing, Demand Generation and Content teams to develop and design campaigns to promote LaunchDarkly the company, build our brand as well as promoting our products.
  • Evolve our design system – From icons, typography and color palette to illustration and photography, you will know how the pieces come together and why. Enforce design standards, curate asset libraries and enforce brand integrity.
  • Support internal partners – through clear guidelines, assets and creative problem solving. This can include both internal and external initiatives like events, product launches, training and company culture.
  • Design and optimize web experiences – work within and further develop our desktop and mobile design systems. Use data driven designs optimize our user experience and improve CRO.

Qualifications:

  • 8+ years of working as part of design teams at creative agencies or in-house
  • Strong portfolio with examples of advertising campaigns, design systems and web layout.
  • Strong illustrative skills that will be used for conceptual blog graphics, animation storyboards, presentations, and more.
  • Figma expertise. This is the tool we use for majority of our design work. You’re also proficient in Adobe tools, such as Photoshop, Illustrator, and InDesign. Yes, presentation tools like Keynote, Google Slides and PPT will be used.
  • Excellent interpersonal skills, including the ability to communicate effectively in small and large groups and defend your design decisions.
  • Prior experience working in the technology industry is a plus. You enjoy learning about new technologies and are able to collaborate with Product Marketers as well as Product Managers and Engineers.
  • Understanding of business goals, product roadmaps and user insights to translate into clear design priorities.
  • Knowledge of the latest design and technology trends across web, desktop, and mobile platforms, and adopt modern techniques as appropriate.
  • Ability to uphold responsiveness and collaboration in a remote environment. You are an organized self starter with strong communication skills. Being part of a distributed team requires proactive communication and sometimes even oversharing.

APPLY HERE