by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
Title: Senior Product Manager
Location: United States- Remote
Job Description:
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands – including HSBC, Chipotle, and Virgin Media – use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
This candidate will join the Conversational Cloud Product team and be responsible for the Integrations Product Suite. This highly strategic area is the core of our Open Platform strategy, with millions of transactions happening daily. We must empower the best-of-class experiences.
As the Senior Product Manager for Integrations Product Suite, you will lead the development and execution of our integration capabilities, making it easy and seamless for enterprise businesses to connect their internal systems to LivePerson and vice versa to power the best of the breed customer interactions. You will collaborate closely with cross-functional teams, including Engineering, UX Design, Sales, and Customer Success, to define product strategy, prioritize features, and deliver innovative solutions that enable brands to create memorable and impactful customer experiences.
You will:
- Product Strategy: Develop and articulate a clear product vision and strategy for brand experiences in Conversational AI, aligned with the company’s overall goals and market trends.
- Feature Prioritization: Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives.
- Roadmap Planning: Create and maintain a detailed product roadmap outlining key milestones, dependencies, and timelines for delivering new features and capabilities.
- Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams to ensure alignment and effective execution of the product roadmap.
- User Experience: Champion a user-centric approach to product development, working closely with Design teams to create intuitive and engaging user experiences that delight customers.
- Market Analysis: Conduct ongoing market research and analysis to identify emerging trends, customer needs, and competitive threats. Use insights to inform product strategy and decision-making.
- Customer Engagement: Engage directly with customers to gather feedback, validate ideas, understand pain points, and translate insights into actionable product improvements.
- Go-to-Market Strategy: Collaborate with Marketing and Sales teams to develop go-to-market strategies, messaging, and collateral to drive product adoption and revenue growth.
- Performance Tracking: Define key performance indicators (KPIs) and metrics to measure the success and impact of product initiatives and use data to iterate and optimize product performance.
- Thought Leadership: Stay informed about industry trends, best practices, and emerging technologies in Conversational AI and brand experiences, and share knowledge and insights with the broader team.
You have:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA preferred).
- 7+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms.
- Deep understanding of messaging experiences across third-party channels prefers candidates who shipped products in this area.
- Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
- Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions.
- Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams.
- Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points.
- Passion for innovation, creativity, and solving complex problems to deliver impactful solutions.
APPLY HERE
by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
IT Security Manager
Location: Remote Remote US
Job Description:
Job Summary:
The IT Security Manager is responsible for ensuring the security and integrity of REE Medical’s information systems and data. This role involves developing and implementing security policies and procedures, conducting regular vulnerability assessments, and managing incident response. The IT Security Manager works closely with cross-functional teams to address security risks and maintain compliance with industry standards and regulations. This position requires a knowledgeable and proactive individual who can stay up to date with the latest security threats and technologies, and implement appropriate measures to mitigate risks for REE Medical.
Responsibilities:
- Driving the complete team strategy and direction in collaboration with the Director of IT Operations.
- Owning the goals, the metrics, and team structure for all Department areas.
- Working in tandem with the Director of the department to ensure complete alignment across the team.
- Leading the respective team for their success and owns overall department success.
- Coaching, mentoring, and tracking each of their teams’ performance ensuring alignment with the overall departmental goals and company strategy.
- Owning any team timecards and PTO approvals.
- Setting team goals and tracking towards team success, along with owning each supervisor’s development and overall group development for medical services skills.
- Acting as the lead in interview and onboarding processes for all new team members.
- Overseeing the overall performance management process across the department, this can include coaching conversations, reviews as needed, addressing any performance concerns, etc.
- Ensuring the total team follows all processes and procedures related to Operational Programs and safeguarding personally identifiable information / personal health information across the team.
- Owning weekly department meetings and bi-weekly staff check-ins to disseminate essential information and updates.
- Managing and reporting on team compliance within REE Medical’s policies and procedures andensuring compliance with industry standards and regulations, such as HIPAA and GDPR.
- Serving as the technical security expert, offering conceptual insights, architectural documentation, and hands-on coding expertise.
- Overseeing the implementation and maintenance of security protocols, technologies, and policies to protect company data and IT assets.
- This can include preparing and presenting reports to senior management and stakeholders on IT security metrics, compliance, and overall risk posture.
- Leading the IT security team in conducting regular security assessments and vulnerability testing to identify and mitigate risks.
- This can include owning and managing relationships with external security vendors, consultants, and auditors.
- Monitoring and respond to security incidents, conduct investigations, and implement incident response procedures as necessary.
- Collaborating with all departments to integrate security practices into business processes. .
- Staying updated on emerging threats and industry trends to proactively address potential vulnerabilities and security issues.
Requirements
What you need in this role to be successful:
- You must have at least 7+ years of IT Security experience, understanding the complexities of a growing organization and how it impacts Security Infrastructure.
- This means you will be able to speak to the metrics, success and learnings from implementing or supporting different security programs. We understand you may not be able to speak/show prior work due to different IP agreements but we want you to be able to speak of all tasks owned vs delegated, how you overcame challenges, and speak through the metrics and changes made after completing the different programs.
- This also means you have experience in developing and implementing IT security strategies and policies.
- This also means you are a growing expert of information security standards, regulations (e.g., GDPR, HIPAA), and compliance requirements.
- You must have at least 3+ years of supervisory experience with a team of 2 or more.
- Experience in managing people in a remote setting is a plus.
- You need to have experience with difficult conversations, holding team members accountable towards their projects and metrics, and understand how to project manage the different requirements of different training needs.
- Industry certifications such as CISSP, CISM, or CISA are strongly preferred and are required to be completed within the first year of employment if you do not have 1 of the listed above yet.
- Excellent strong project management skills, capable of coordinating multiple initiatives simultaneously.
- Owning in-depth knowledge of learning theories, instructional design principles, and adult learning methodologies.
- Expert knowledge in using learning management systems (LMS) and other e-learning platforms to deliver and track training programs.
- Strong leadership skills and goal-driven approach, with the ability to motivate and inspire teams towards achieving common goals.
- Excellent communication and interpersonal abilities, with a focus on building and maintaining relationships with internal and external stakeholders.
- Proficiency in data analysis and reporting, with the ability to leverage technology to drive process improvements.
- Experience navigating changing priorities and leading teams through time of change.
- Excellent analytical, project management, and problem-solving abilities, capable of handling multiple priorities in a fast-paced environment with an eye for continuous improvement and operational efficiency.
- Ability to think strategically while still maintaining a detail-oriented, self-motivated, and well-organized mindset.
- Strong Proficiency in MS Office, HRIS, ATS, or other People Functional Tools and automation systems.
- Strong written and verbal communication skills, with a track record of presenting to senior management.
- Exceptional attention to detail.
- Experience in start-up or early-stage environments with little or no defined infrastructure or processes.
- Track record of working in a fast-paced, fluid environment.
- Ability and empathy to relate to all levels of the organization.
- Analytical and problem-solving orientation.
- Bachelor’s degree in Computer Science, Cyber Security, or other related field is required. 4+ years of experience can substitute the education requirements.
APPLY HERE
by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
Associate Director, Social Media
Full Time
Charleston, SC, US
Nashville, TN, US
REMOTE, US
Requisition ID: 1188
LVLWNG IS a company passionate about doing work that creates emotional and remarkable responses. Our team members are in constant pursuit of lifelong learning and insight and truly love the craft of advertising. We believe in the power of relationships, and we love to take initiative to create meaningful action that positively impacts the businesses of our amazing clients. We also believe that success in this business starts with strong and differentiated brands, powered by innovative and creative advertisers. This is where you come in!
Position Summary: The primary role of the Associate Director, Social Media, is to develop brands through social media. They identify target consumers, set clear goals, build effective content strategies, increase traffic and boost engagement. This leader is responsible for guiding the social media team to create and maintain unique social media strategies. This person will manage a team of Social Media Managers, who are focused on building our clients’ social media presence through community management, content planning and development, and influencer marketing.
Minimum Skills & Requirements:
- What You Bring:
- Bachelor’s Degree from a four-year college or university as well as six to eight (6-8) years of media experience (with an Agency or Brand are acceptable).
- Two to three (2-3) years of people management experience required.
- Experience in creating social strategies, managing campaigns across multiple social platforms, and reporting on performance.
- Experience in social planning, listening, and reporting tools (ex: Sprinklr, Meltwater, Brandwatch, Hootsuite, Helixa, Upfluence, Mavrck, etc.).
- Prior “hands-on-keyboard” experience in-platform and in social management, social listening, & research tools.
- The ability to understand performance data and apply that to strategy across various social platforms.
- Understanding of all forms of social media, current and emerging.
- Excellent written, verbal, and visual communication skills.
- Advanced knowledge of the Microsoft suite of tools.
- Who You Are:
- You exude a confidence that allows you to work with clients at senior VP, C-suite and executive leadership levels.
- You easily “connect the dots”, for both clients and internal teams, in a way that allows all stakeholders to understand your thinking.
- You can pivot quickly, constantly shift gears, solve problems, synthesize ideas, and listen to changing needs.
- You are self-motivated, resourceful, and have an entrepreneurial spirit, bringing new ideas to your teams and client partners.
- You are exceptional at building and maintaining healthy and positive working relationships with clients and colleagues.
- You are independent and a collaborator, able to work well on your own but also with others.
- You love innovating and solving problems.
- You are a storyteller, able to craft and weave a compelling story for your audience.
- You have critical thinking and analytical skills, able to establish, follow and restructure processes for you and others.
- You handle conflicts in a professional manner that elicits trust and accountability, will also further cementing your relationships.
- You thrive in the details and have strong follow-through.
Primary Duties & Responsibilities:
- Developing and confidently presenting social strategies and campaigns to clients.
- Developing measurement plans to prove out the effectiveness against client goals, as a part of social strategy.
- Staying current with all social platform trends and evolutions (including but not limited to design, use of AI and VR/AR, innovation, etc.), delivering agency POVs internally and to clients.
- Establishing an organizational influencer marketing practice, which includes the development of influencer strategy, process for identifying, evaluating, and recommending influencers, management of content/campaigns, standardization of influencer contract templates, and establishment of 3rd party relationships to outsource influencer initiatives as needed.
- Bringing new and innovative ideas to clients and agency partners, stretching the vision to what could be vs. what exists today.
- Collaborating with the team/client on content development needs, partnering with the creative team on production related initiatives.
- Working with Social Media Managers to ensure content calendars, social campaigns, community management, and influencer initiatives are developed, activated, and reported.
- Providing strategic leadership and guidance to a team of innovative and talented Social Media Managers, who manage campaigns in platform, and overseeing their performance.
- Monitoring campaign KPIs and working with Social Media Managers to tell stories with the data.
- Providing insightful reporting, campaign recaps and case studies to client and agency partners.
- Promoting an enhanced culture of innovation and testing across the team and our client roster.
- Assisting in the hiring and on-boarding process for future social media team members.
- Serving as a positive resource and role model for all team members.
- Performing other related duties as assigned.
APPLY HERE
by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
Title: Senior Full Stack Engineer
Location: Remote – US
Job Description:
About the team & opportunity
What’s so great about working on Calendly’s Engineering team?
We make things possible for our customers through innovation.
Why do we need you? Well, we are looking for a Senior Full Stack Engineer who will bring deep technical know-how, architectural wisdom and enthusiasm to our team. You will report to one of our Engineering Managers and will be responsible for supporting features and architecture designed to maintain our users’ confidence in Calendly.
A day in the life of a Senior Full Stack Engineer at Calendly
The Calendly platform is a monolith that is being decomposed into various services in order for us to scale our platform and team. We need ambitious, experienced engineers who can help us drive this stage of growth. As an engineer at Calendly, you will both build new features and work to scale our platform and architecture. You will build tooling and automation to fine tune our delivery process as you grow into a service oriented specialist. You will also learn to work with multiple technologies such as Google Cloud Platform, Kubernetes, Argo Workflows, Rails, NodeJS, React, PostgreSQL, Redis, to name a few.
When you join Calendly, you get the opportunity to deliver on a product used by millions and known for its best-in-class quality. Help us continue to deliver critical features to our users with excellence.
On a typical day, you will be working on:
- Collaborating within your team to build new features that are targeted at our highest impact enterprise customers
- Contributing to platform scaling initiatives
- Meeting regularly with Product and Design to fine tune requirements
- Attending agile ceremonies to help your team plan out their work and get it done
- Working across squads to improve Engineering practices at Calendly
- Reviewing implementation plans and pull requests from your peers
- Mentoring and coach other team members
What do we need from you?
- 7+ years of Software Development experience at a SaaS or technology company
- Experience with Service Oriented Architectures (SOA) (microservices)
- Survived a Monolith to Services architectural rebuild
- Experience with Rails, Node, or a comparable web-app development framework
- A drive to craft clean, reliable and maintainable code
- Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours
- Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time
APPLY HERE
by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
Sr. Software Developer – Front End
Indianapolis, IN, United States
Software Developer, Front-End (Angular 15+)
Company Overview:
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Location: Indianapolis, IN or Remote
Department: Engineering
Type: Full Time
Experience: Mid Level
POSITION SUMMARY
Everon is seeking a talented Software Developer with experience in front-end development, specifically with Angular 15+. As part of our engineering team based in Indianapolis, IN, you will work under the guidance of our Principal Engineer to design, develop, and implement high-quality web applications. Your role will involve contributing to the development of user-centric applications, ensuring optimal performance, scalability, and user experience.
RESPONSIBILIES
- Contribute to the design and development of front-end applications using JavaScript and Angular 15+.
- Collaborate with the front-end development team to implement features that enhance user experience and meet business requirements.
- Work closely with UX/UI designers to translate designs into functional user interfaces.
- Ensure application performance, quality, and responsiveness through effective coding practices.
- Participate in code reviews and adhere to best practices in software development.
- Assist in identifying and troubleshooting application issues and bugs.
- Stay up-to-date with emerging trends and technologies in front-end development.
SKILLS & QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or a related experience
- 3+ years of experience in front-end development, with a strong focus on Angular 15+ and JavaScript.
- Proficient understanding of web markup, including HTML5 and CSS3.
- Familiarity with Angular CLI, RxJS, and TypeScript.
- Understanding of state management libraries such as NgRx or similar.
- Ability to work in a collaborative team environment under the guidance of a principal engineer.
- Strong problem-solving skills and attention to detail.
APPLY HERE
by Ronald Barron | Aug 2, 2024 | Uncategorized
About the Role
Title: Senior Technical Product Manager – Remote
Location: Eden Prairie MN US
Job Description:
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
The health solutions marketplace is hungry for new ideas, innovative products and software that drives elevated performance for the business and the customer. The UnitedHealth Group family of businesses is feeding incredible solutions to that marketplace every day by bringing out the best in our software engineering teams. We serve customers across the health system. Not only do we have more of them every day, we also have more technology, greater data resources and far broader expertise than any competitor anywhere. We’re out to change the way our businesses and consumers engage with technology. If you’re in, you’ll be challenged like never before. It’s time to join this history making.
We are seeking a highly technical and independent Senior Technical Product Manager with a solid focus on design and user experience to join our dynamic team. The ideal candidate will possess a high degree of self-sufficiency, initiative, and an in-depth understanding of product development processes. By joining our team as a Senior Product Owner, you will play a pivotal role in shaping innovative products that deliver significant value to our users while continually pushing for higher standards in all we do.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead the planning, development, and launch of complex product features that meet the needs of our users and align with company objectives
- Translate business requirements into detailed user stories and acceptance criteria to guide the development team
- Work closely with UX/UI designers to create user-centric designs and enhance the usability of our products
- Collaborate with engineering teams to understand technical constraints, provide clarifications on product requirements, and ensure successful feature deployments. This includes participating in technical discussions, understanding engineering challenges, offering insights during problem-solving sessions, and supporting the team in finding optimal solutions
- Prioritize the product backlog based on business value, user needs, and technical dependencies
- Foster a solid partnership with the engineering team, maintaining open lines of communication to address issues promptly, facilitate decision-making processes, ensure alignment between product vision and technological capabilities while promoting a collaborative work environment
- Analyze user feedback, usage data, and industry trends to inform product decisions
- Foster an environment of continuous improvement through independent problem-solving and proactive process refinement
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree or 4+ years equivalent experience
- 4+ years of proven experience as a Technical Product Owner or similar role in product management
Preferred Qualifications:
- UX/UI Design, engineering experience
- Solid technical acumen with the ability to understand complex technological concepts and communicate them effectively to both technical and non-technical stakeholders
- Proficiency in design thinking methodology with a focus on delivering exceptional user experiences
- Demonstrated ability to work independently make sound decisions under pressure and manage multiple tasks simultaneously
- Exceptional communication skills with the ability to articulate vision, strategy, and ideas clearly across all levels in the organization
APPLY HERE
